I would have been really happy if Delinea were evolving or innovating like CyberArk. CyberArk sets the trend, and other OEMs follow it. Delinea needs to innovate more to match the changing needs of the market.
It is difficult to integrate the product with other IT systems. We must contact professional service support. We do not have any control over it since it is a SaaS solution. We must go through Delinea’s PS team for all the integrations. We provide the requirements, the thought process, and the ideology of the workflow. However, it can be executed only by the PS team because we don't have any control or access to the application. As a SaaS consumer, I cannot do any custom scripting into the application. The PS team does all the customizations we require. The solution must improve the technical support.
With Delinea Privileged Access Service, when installing the identity connectors to configure with AD, the configuration was not happening properly. The aforementioned area in the product can be considered for improvement. Compared to CyberArk, Delinea Privileged Access Service should work in the documentation area since I remember that when I wanted to troubleshoot some issues, I couldn't find any forums. I couldn't configure the identity connector properly, so there should be some forums.
The pricing and presence could be improved. Moreover, The problem with integration is that not too many people have certification from Delinea, which can be a problem for sales development. Delinea should push their certification or give some courses for free to drive their products.
Technical Account Manager (Information Security) at Trustaira
Reseller
Mar 23, 2023
Enhancing the solution by incorporating additional features to make it comprehensive would be beneficial. It would be more convenient to have a complete package solution that consolidates all the features in one place, making it easier to manage. Currently, I am required to access two separate servers for reports, which could be avoided if all the necessary features were available in a single location. This would be highly advantageous for managing everything effectively. The reporting provided by the system has room for improvement. When downloaded, the current report format cannot be easily modified to add our branding and other changes required for presentations.
Learn what your peers think about Delinea Privileged Access Service. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
Managing Director of Governance, Risk & Compliance at a marketing services firm with 10,001+ employees
Real User
Feb 2, 2023
I'm not close enough to the platform to fully comment on that, so it's difficult to say, but I have not heard any complaints from my team anyway. Although, I would like for there to be a suitable solution to deploy a low-spec version for desktop password management to all our staff.
Enterprise Architect - Information Security at a transportation company with 5,001-10,000 employees
Real User
Apr 23, 2020
This solution needs better integration with third-party solutions because their ability to support other tools is very weak. Other companies have invested very heavily in third-party tools and Centrify does support them well. In the future, I would like to see support for containerization, CICD pipelines, and software-defined infrastructure. This is going to be critical and it is where this solution lags behind the competitors.
Technical Engineer at Footprint Africa Business Solutions
Reseller
Jan 12, 2020
The product does provide alerting, but it might be useful if the process of setting up the alerts can be simplified. However, they provide a feedback platform where users can request new features for future releases. We have requested a feature update and it will be included at some point.
Delinea Privilege Service provides all of your IT administration teams with secure, granular access to infrastructure regardless of location, and without the hassles of a VPN.Secure browser-based access Authorized IT users launch management sessions for resources directly from the Privilege Service portal. Sessions use SSH and RDP protocols, and are always protected end-to-end.
Access across organizational boundaries Privilege Service enables you to authenticate...
I would like to improve the overall suite and the user experience of Delinea Privileged Access Service.
I would have been really happy if Delinea were evolving or innovating like CyberArk. CyberArk sets the trend, and other OEMs follow it. Delinea needs to innovate more to match the changing needs of the market.
It is difficult to integrate the product with other IT systems. We must contact professional service support. We do not have any control over it since it is a SaaS solution. We must go through Delinea’s PS team for all the integrations. We provide the requirements, the thought process, and the ideology of the workflow. However, it can be executed only by the PS team because we don't have any control or access to the application. As a SaaS consumer, I cannot do any custom scripting into the application. The PS team does all the customizations we require. The solution must improve the technical support.
With Delinea Privileged Access Service, when installing the identity connectors to configure with AD, the configuration was not happening properly. The aforementioned area in the product can be considered for improvement. Compared to CyberArk, Delinea Privileged Access Service should work in the documentation area since I remember that when I wanted to troubleshoot some issues, I couldn't find any forums. I couldn't configure the identity connector properly, so there should be some forums.
The pricing and presence could be improved. Moreover, The problem with integration is that not too many people have certification from Delinea, which can be a problem for sales development. Delinea should push their certification or give some courses for free to drive their products.
Enhancing the solution by incorporating additional features to make it comprehensive would be beneficial. It would be more convenient to have a complete package solution that consolidates all the features in one place, making it easier to manage. Currently, I am required to access two separate servers for reports, which could be avoided if all the necessary features were available in a single location. This would be highly advantageous for managing everything effectively. The reporting provided by the system has room for improvement. When downloaded, the current report format cannot be easily modified to add our branding and other changes required for presentations.
I'm not close enough to the platform to fully comment on that, so it's difficult to say, but I have not heard any complaints from my team anyway. Although, I would like for there to be a suitable solution to deploy a low-spec version for desktop password management to all our staff.
There needs to be a notification when a password is near expiration because we have experienced multiple lockouts due to expired passwords.
Although the interface is intuitive, it could be a little more user-friendly.
This solution needs better integration with third-party solutions because their ability to support other tools is very weak. Other companies have invested very heavily in third-party tools and Centrify does support them well. In the future, I would like to see support for containerization, CICD pipelines, and software-defined infrastructure. This is going to be critical and it is where this solution lags behind the competitors.
The product does provide alerting, but it might be useful if the process of setting up the alerts can be simplified. However, they provide a feedback platform where users can request new features for future releases. We have requested a feature update and it will be included at some point.