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Daxa enables you to create Gen AI apps with data transparency, compliance, and security. Powered by innovative graph and machine learning technologies, the platform enables organizations to quickly and effortlessly deploy RAG (Retrieval Augmented Generation) frameworks and fine-tuned LLMs without worrying about the safety of their restricted data.
Daxa offers complete visibility of Gen AI components by continuously tracking the LLMs, frameworks, agents, datastores, and endpoints in a multi-cloud environment. Powered by predefined topics and custom classifications, the platform uncovers confidential information in Gen AI prompts, responses, and data. Protect restricted company data from unauthorized access by Gen AI app users. The business-aware policy guardrails generate alerts on restricted and regulated data violations. The privacy-first architecture ensures your company data never leaves your cloud environment.
Freshdesk Omni provides a comprehensive customer support experience by integrating multiple communication channels into one platform. Designed for businesses aiming to streamline support operations, it allows teams to work more efficiently and improve customer satisfaction.
With Freshdesk Omni, companies gain the ability to manage customer interactions across email, chat, social media, and phone from a single interface. It enhances team collaboration by splitting tickets, adding notes, and setting up workflows that automate repetitive tasks. Its robust analytics and reporting capabilities offer insights into support operations, enabling data-driven decisions.
What are the key features of Freshdesk Omni?Freshdesk Omni's implementation varies across industries, offering customized solutions for sectors like e-commerce for managing high volumes of queries, healthcare for secure patient communications, and finance for robust data integration, ensuring compliance and efficient customer management.
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