We performed a comparison between Datadog and Sumo Logic Observability based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"Datadog's ability to group and visualize the servers and the data makes it relatively easy for the root cause analysis."
"APM is great and has provided low-effort out-of-the-box observability for various services."
"We have found that we're able to get in and out of troubleshooting issues much more rapidly, which in turn, of course, enables us to spend more time on our products."
"Datadog has made it much easier to have a central place for people to look for logs and made it much easier to notify them of any elevated error rates or failures."
"It is a good one stop location where we keep all our data for our infrastructure, and it's also easier to navigate between different things."
"Their interface is probably one of the easiest things to use because it lets non-developers and non-engineers quickly get access to metrics and pull business value out of them. We could put together dashboards and give it to people who are non-technical, then they can see the state of the world."
"Datadog's seamless integration with Slack and PagerDuty helped us to receive alerts right to the most common notification methods we use (our mobile devices and Slack)."
"I have found some of the most valuable features to be the way things all come together that gives us a point of view that is useful. The panel is very beautiful and customizable."
"I have not seen any stability issues in the product."
"The solution allows multiple groups to converge on a unified platform, allowing for different utilization by various teams."
"The product is easy to learn."
"Sumo Logic Observability presents a range of valuable features, including well-crafted dashboards and a diverse selection of helpful apps. However, personally, I don't hold a favorable opinion of the solution. While I don't struggle with writing queries, my main difficulty lies in recruiting competent individuals and ensuring their proficiency in utilizing the solution. This often leads to additional challenges and complexities. From my perspective, when compared to Microsoft Sentinel or even Splunk, Sumo Logic Observability has a steeper learning curve. One contributing factor to this disparity is the solution's long existence in the market compared to Synlogic. Nevertheless, I acknowledge that there are capable and knowledgeable professionals employed at Sumo Logic Observability. The effectiveness of the solution largely depends on how it is integrated into your internal operations and environment. Its utility and benefits can vary significantly. It is worth noting that organizations like the NSA and, I believe, the CIA used it in the past, primarily for rapidly searching and analyzing large volumes of data. To leverage its capabilities effectively, you must determine how to tailor it to your specific needs."
"Alerting and consistency are key. We have different tiers with log collectors, and continuous querying provides near-real-time updates. It's almost like instantly when something happens, like pending transactions or error fees. This helps reduce incident resolution time compared to waiting for thresholds on other platforms. We can continue logging in with them seamlessly and quickly get into action."
"One thing we have run into is that it is so easy to add monitoring that we turn on things without really understanding the costs."
"Sometimes it’s difficult to customize certain queries to find specific things, specifically with the logging solution."
"In the past two years, there have been a couple of outages."
"The error traceability is an area that can be improved."
"There are things about it that we would like to be fixed, such as it is taking averages of average. This results in data that we don't expect."
"It would be great if usage metrics were automatically created and we could create custom metrics, instead we ended up building some of our own stuff to track and alert on our own usage."
"It can have a more modernized pricing mechanism. We're actually working with them to figure out how to become more modular and have a better and more modernized pricing mechanism. The issue with Datadog is that you have to buy the whole suite of different products, and you kind of get stuck in the old utilization of 40% of their suite. Most organizations today break down between application development, networking, and security. Therefore, there should be a way to break down different modules into just app dev, infosec, networking, etc. Customers have various needs across their business lines, and sometimes, they're just not willing to have tools that they're not using 100%. AppDynamics is probably a little bit better in terms of being modular."
"We want to reduce having to go to different screens to obtain all the information."
"Documentation could be better. While it's generally good, sometimes finding what you need requires extensive searching. It's not always clear where to look for specific things."
"Fine-grained data can be quite frustrating to work with and should be made easier."
"Implementing a more streamlined enrichment process, and conceptualizing the observability data collection as an ETL pipeline would be helpful."
"SearchUI.exe is a bit clunky in the product, making it an area where the product needs improvements."
Datadog is ranked 1st in Application Performance Monitoring (APM) and Observability with 137 reviews while Sumo Logic Observability is ranked 29th in Application Performance Monitoring (APM) and Observability with 5 reviews. Datadog is rated 8.6, while Sumo Logic Observability is rated 8.0. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of Sumo Logic Observability writes "Easy creation of custom fields, no need to alter applications; supports ten active logging applications simultaneously and faster than aster than default search tools". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and Elastic Observability, whereas Sumo Logic Observability is most compared with Dynatrace, New Relic, Prometheus and Chronosphere. See our Datadog vs. Sumo Logic Observability report.
See our list of best Application Performance Monitoring (APM) and Observability vendors, best Cloud Monitoring Software vendors, and best AIOps vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
