Dameware Remote Support vs Workspace ONE UEM comparison

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

• Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
• Conditional Access: Enhances security with policies that restrict access based on conditions.
• Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
• Mobile Device Management: Enables control over both personal and corporate devices.
• Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

• Centralized Management: Reduces complexity by managing devices and applications in one place.
• Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
• Improved Productivity: Enhances efficiency with seamless integration and automation features.
• Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

DameWare products are designed to put more hours into your day. In today's distributed, high-speed work environments, having the power to remotely support your key systems, servers, desktops, and laptops, as well as interactively support users, provides real-time savings and lets you get more things done. Manage it all without leaving your desk with DameWare. DameWare Remote Support is a comprehensive and secure on-premises remote desktop client that allows you to control remote users' computers from your desktop, Android, or iOS device, connect to unattended systems, as well as manage your Windows servers and Active Directory infrastructure. DameWare Mini Remote Control delivers fast, secure, simple remote desktop and laptop control. DameWare MRC includes all the features you need and want and is the best value in remote control software. DameWare Patch Manager is a complete patch management solution that allows you to patch both Microsoft and 3rd party applications from one easy-to-use console. With DameWare Patch Manager you can quickly and easily generate patches, deploy them and report on their success.

VMware Workspace ONE is an intelligence-driven digital workspace platform that delivers any app on any device. It integrates access control, multi-platform endpoint management, and application management. With the VMware Workspace ONE platform, IT teams can deliver a digital workspace that includes the devices and apps of the company’s choice, but with security and control.

VMware Workspace ONE is available:

• As a cloud service
• On-premises
• Hybrid

VMware Workspace ONE Key Features

• Simple app authentication: VMware Workspace ONE allows end-users to have password-less single sign-on, giving them access to virtually any app (mobile apps, web apps, cloud apps, and Windows apps).
  
  
• Unified Endpoint Management options: VMware Workspace ONE aims to support all devices, offering convenience, access, security, and management that will work for any business.
  
  
• Conditional access: VMware Workspace ONE provides a powerful policy engine to help you make dynamic decisions regarding end-user access rights and to protect sensitive information.
  
  
• Automated app management: With VMware Workspace ONE the application delivery process can be automated, which improves security and compliance. Software packages can be automatically installed, updated, and removed, and automated workflows can also be created.

VMware Workspace ONE Benefits

Some of the benefits of using VMware Workspace ONE include:

• Less IT intervention necessary: Because VMware Workspace ONE has simple app authentication, end-users can help themselves by selecting the applications they need rather than having IT intervene.
  
  
• Smoother employee onboarding: Transform employee onboarding by enabling self-service access to the apps your end-users need to complete their job duties.
  
  
• Compliance: VMware Workspace ONE helps end-users reach compliance by using advanced device restrictions.
  
  
• Real-time visibility: You can have real-time visibility with application, device, and console events that provide detailed information for system monitoring. You can also view logs in the console or export pre-defined reports.

Workspace ONE Components

• Workspace ONE Access
• Workspace ONE UEM
• VMware Workspace ONE® Intelligence
• VMware Unified Access Gateway
• Workspace ONE Intelligent Hub

Reviews from Real Users

Below is some feedback from our PeerSpot users who are currently using the solution:

PeerSpot user Patrick B., Cybersecurity Architect at a tech services company, says, "Its UI is extremely easy to use whether you're an advanced user or a novice user. When I first opened it up and had to learn the product, I was easily a novice. By the end of the third month, I was digging into the backend of the system and using it as a highly advanced user to accomplish what I needed to accomplish, and I was able to do it through the UI mostly."

Roshan T., Partner Manager North America at a tech company, mentions how satisfied he is with the product, saying, "You can put all your applications on a mobile device, be it a phone or tablet. It is secure and easy to use. Because it is centrally managed, you don't have to do any configuration on the phone. I just got the phone and connected to the central applications. I just downloaded one thing and everything got rolled out. Email, calendar, and other things were deployed centrally. If you don't have AirWatch, you have to configure your phone manually. For example, you need to deploy and configure your email manually and then synchronize everything. It is much simpler when a mobile device is centrally managed."