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CylanceOPTICS vs NetWitness NDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CylanceOPTICS
Ranking in Endpoint Detection and Response (EDR)
42nd
Average Rating
7.4
Reviews Sentiment
4.5
Number of Reviews
11
Ranking in other categories
No ranking in other categories
NetWitness NDR
Ranking in Endpoint Detection and Response (EDR)
60th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
15
Ranking in other categories
Endpoint Protection Platform (EPP) (59th), Threat Intelligence Platforms (39th), Security Orchestration Automation and Response (SOAR) (25th), Network Detection and Response (NDR) (21st), Extended Detection and Response (XDR) (38th)
 

Mindshare comparison

As of June 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of CylanceOPTICS is 0.2%, up from 0.1% compared to the previous year. The mindshare of NetWitness NDR is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

HERNAN RODRIGUEZ - PeerSpot reviewer
Easy to use
CylanceOPTICS is easy to use.  The product's technical support is slow.  I have been using the product for three years.  CylanceOPTICS is easy to use.  I rate the solution a nine out of ten. 
SupravatMaji - PeerSpot reviewer
Beneficial single unified dashboard, good native application integration, and high availability
My advice to those wanting to implement RSA NetWitness Network is they have to first do a little due diligence, such as the exact requirement based on their needs. That will give them a direction for their investment because otherwise, the bill of material or bill of quantity (BOQ) may be higher side. It is important to do good due intelligence on the environment, see the exact requirement, and then go ahead with the solution. The solution is perfectly stable. I rate RSA NetWitness Network a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none."
"It's pretty unintrusive"
"It is a bit early in our evaluation process to give proper feedback, although so far, the overall feedback is good."
"Cylance is not a signature-based protection solution and instead works proactively using AI and ML models to patrol for malicious behavior."
"CylanceOPTICS is easy to use."
"It automatically blocks the threats, helping us investigate if they harm the environment."
"CylanceOPTICS is pretty stable."
"You can use the solution to query certain things."
"Technical support is knowledgeable."
"The most valuable feature is the way it captures the traffic, and it contains every detail of the communication."
"It is very easy to use, and its usability is great. The use cases are also very easy. The visualizations of the use cases are magnificent. You cannot find this in any other solution. From my point of view, it is great."
"NetWitness Endpoint's most valuable features are its interoperability across many different operating systems and the ease of pivoting from network to endpoint via a single console."
"The log correlation is good."
"The most valuable feature of RSA NetWitness Network is the single unified dashboard from which you can manage all the different products of RSA. Additionally, the integration with native applications is good."
"They have recently updated the features and the most valuable ones are the instant threat response, ease of use, web interface, integration, and easy access. RSA NetWitness Endpoint is very compatible with other solutions and technologies. However, they do not rely on third-party solutions and have most features built-in."
"This solution allows us to locate the malware in real-time."
 

Cons

"Our customers would like to see more automation with respect to how threats are handled once they have been detected."
"The detection component is something that they have to work on."
"It takes more time to investigate or dig up and understand what's going on."
"The tools are ineffective. It flags a lot of things. To give you an example, it detected Google Chrome and blocked the user's access to it. That it mistook for malicious, which turned out to be a false positive."
"The product's technical support is slow."
"The reporting is very weak and not very good at all."
"The technical support could be improved although it's probably better than you get with a lot of the other traditional antivirus solutions"
"One minor issue that somebody mentioned was that they didn't like their management console."
"The solution lacks a reporting engine."
"Threat detection could be better."
"The integration of the solution needs to be improved. The dashboard needs lots of updates as well. In the next release, we would like to see advanced fraud detection features."
"We would like to see the hunting and investigation features of this solution improved, in order to provide better visibility of issues."
"I would like to see Security Orchestration and Response Automation (SOAR) integration."
"When analyzing something, you have to click several times. It requires a lot of effort to find something."
"Its price could be improved. It is an expensive product. Its training is also too expensive. It would be great if they can have a better pricing scheme for the training."
"The initial setup requires a high level of skill."
 

Pricing and Cost Advice

"CylanceOPTICS is probably priced equal to other EDRs in the market."
"The pricing for CylanceOPTICS is very good; I would rate it around a nine on a scale of one to ten, with ten being the lowest. It's one of the most affordable options I've seen."
"We pay for the number of endpoints we have and that is about it. On a monthly basis, the licensing cost is $55 per user."
"I would rate the pricing a three out of five."
"With RSA, there is flexibility in choosing the service, products, and the range that meets your requirement, as well as they are flexible in terms of pricing."
"It is an expensive product."
"I do not have any opinion on the pricing or licensing of the product."
"The cost depends on the number of endpoints that you want to monitor, but it is not expensive."
"NetWitness Endpoint is less costly than its competitors, but it offers fewer features."
"The price of the solution depends on the environment. If the environment is large then it will cost more. However, the larger the environment with more endpoints, you will receive an increased discount. If the environment is very small, then you might think it is expensive. It is always better to buy in bulk to receive a discount. The minimum number of assets is usually 500, with discounts on 1000 and 2000."
"They can easily adjust if you have the requirements which are required. If you have a budget cut or a budget constraint, they can bend."
"It is highly scalable. It can be bought based on your requirements."
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Top Industries

By visitors reading reviews
Manufacturing Company
20%
Computer Software Company
18%
Financial Services Firm
8%
Insurance Company
7%
Computer Software Company
17%
Financial Services Firm
16%
Government
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Optics?
I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none.
What is your experience regarding pricing and costs for Blackberry Optics?
CylanceOPTICS is probably priced equal to other EDRs in the market. Price-wise, considering what it has to offer, you could probably get a better product.
What needs improvement with Blackberry Optics?
The solution's contextual analysis is sometimes not very clear compared to some modern EDRs like CrowdStrike. Compared to other EDR tools, CylanceOPTICS lacks some information. It takes more time t...
Ask a question
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Also Known As

No data available
RSA ECAT, NetWitness Network
 

Overview

 

Sample Customers

Cerdant, Washoe County School District
ADP, Ameritas, Partners Healthcare
Find out what your peers are saying about CylanceOPTICS vs. NetWitness NDR and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.