


CylanceOPTICS and Kaspersky Endpoint Detection and Response compete in the EDR space. While CylanceOPTICS is favored for affordability and AI-driven features, Kaspersky is often preferred for seamless integration and comprehensive security tools, making it more suitable for enterprise-level needs despite higher pricing.
Features: CylanceOPTICS is known for its AI integration, which enhances intrusion detection offline, real-time behavior analytics, and streamlined SIEM integration. Kaspersky offers comprehensive malware detection, threat prevention, and detailed reporting with centralized management and seamless device integration.
Room for Improvement: CylanceOPTICS needs to enhance detection accuracy, reduce false positives, and improve scalability and offline data searches. Technical support and marketing efforts require enhancement. Kaspersky EDR needs better stability, configuration options, and support. Additionally, its network-to-endpoint communication and user interface need refining.
Ease of Deployment and Customer Service: CylanceOPTICS focuses on on-premises and public cloud deployment, facing mixed feedback on technical support, with noted delays. Kaspersky offers more deployment options, including hybrid, with generally positive support experiences, though geographic limitations affect service quality.
Pricing and ROI: CylanceOPTICS is cost-effective and typically seen as mid-range, with mixed ROI due to false positives. Some users find its pricing competitive, though some hesitate to renew based on performance. Kaspersky is considered expensive, justified by robust features and efficacy. Its pricing is competitive, with ROI potentially varying based on deployment and support efficacy.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
Many customers observe a return on investment with CylanceOPTICS since it works effectively without the need for an internet connection.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
When it comes to technical support provided by BlackBerry, my experience has been somewhat slow; if a problem arises, we often have to wait for a reply.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Activating the newly purchased licenses is instantaneous, allowing installations without adjustments since it's cloud-based.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR is stable, offering high quality and reliable performance.
Regarding stability, I have no complaints as CylanceOPTICS has proven to be totally stable, and as of now, we have not encountered any instability.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Whenever a ticket is raised by one of our customers, we have to wait for responses which can take a whole day due to the time zone differences, and a local team could expedite this process.
Kaspersky Endpoint Detection and Response stops certain things. However, it does not take me to the file, and it is not user-friendly.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
In terms of cost, I find CylanceOPTICS to be reasonable; it's not overly expensive, nor is it at the lower end of the market—it's positioned in the medium range.
Kaspersky Endpoint Detection and Response is cheap.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
The main network is being monitored through the firewall at that level.
| Product | Mindshare (%) |
|---|---|
| Cortex XDR by Palo Alto Networks | 3.4% |
| Kaspersky Next XDR Expert | 1.0% |
| CylanceOPTICS | 0.6% |
| Other | 95.0% |



| Company Size | Count |
|---|---|
| Small Business | 46 |
| Midsize Enterprise | 20 |
| Large Enterprise | 49 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 2 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 6 |
| Large Enterprise | 6 |
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
CylanceOPTICS utilizes cutting-edge AI and ML to offer proactive threat management, ensuring robust security even when offline. Its integration with SIEM systems provides enhanced network visibility and behavior analytics to detect and mitigate threats effectively.
CylanceOPTICS is an AI-driven endpoint detection and response tool engineered to tackle zero-day threats with offline functionality, AI monitoring, and auto-containment features. Its behavior analytics rapidly identifies anomalies, while lightweight construction ensures seamless SIEM integration. Designed for proactive threat anticipation, it creates effective logs and collects endpoint data to boost network visibility. Though highly trusted, there’s room for improvement in detection speed, management processes, and scalability for larger enterprises. Some users report frequent false positives, limited reporting, and automation, while contextual analysis and alerting require refinement. Adequate technical and local support presence is needed for broader market reach.
What are the key features of CylanceOPTICS?Organizations in finance and healthcare sectors predominantly implement CylanceOPTICS for its intelligent intrusion detection capabilities and offline functionality. It's instrumental in detecting, quarantining malware, and mitigating threats like ransomware while ensuring processes revert to recovery points post updates, adding value to its exceptional threat detection capabilities in these industries.
Kaspersky Endpoint Detection and Response integrates antivirus, threat response, and EDR with high detection rates, behavior detection, and device control. It supports centralized management for seamless operation across remote and on-premise servers.
Kaspersky Endpoint Detection and Response offers a robust platform featuring automated responses, advanced reporting, and customizable policies. Users appreciate its lightweight agent and compatibility, though many report issues with stability and resource intensity. While effective in malware detection and incident response, challenges remain in configuration, integration, and efficient patch management. Zero-day detection and cloud version stability have room for improvement. However, its capabilities make it highly recommended in regions like Pakistan.
What are the key features of Kaspersky Endpoint Detection and Response?In industries prioritizing security, such as finance and healthcare, Kaspersky Endpoint Detection and Response aids in threat hunting and behavior analysis. It integrates with SIEM systems, allowing precise encryption, targeted attack protection, and device management. Deployed on servers, workstations, and mobile devices, it's particularly esteemed in areas like Pakistan for its robust capabilities.
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