CylanceOPTICS and Huntress Managed EDR compete in the endpoint detection and response market. While CylanceOPTICS is noted for its AI-powered security features, Huntress Managed EDR holds an advantage with its comprehensive threat detection through proactive threat hunting capabilities.
Features: CylanceOPTICS utilizes artificial intelligence for pre-execution threat prevention, offering processor-powered monitoring and behavior analytics to identify anomalies. Its AI-driven model helps cancel suspicious processes on the spot. Huntress Managed EDR excels in threat hunting, leveraging its 24/7 Security Operations Center and Managed Antivirus. It uses IP scanning, foothold identification, and canary monitoring to preemptively catch and resolve issues.
Room for Improvement: CylanceOPTICS could enhance its database features to capture a complete picture during searches and refine its false positive management. More features for remote device analysis could be beneficial. Huntress Managed EDR could improve automation settings to provide more detailed customization for remediation, refine its alert curation to reduce noise further, and offer more integration flexibility with non-Windows devices.
Ease of Deployment and Customer Service: CylanceOPTICS offers quick integration and functions autonomously, minimizing management demands. Huntress Managed EDR focuses on personalized service and steady support, guiding users through deployment efficiently and offering continuous assistance, valued particularly for its client-centric approach.
Pricing and ROI: CylanceOPTICS is priced competitively, with emphasis on automation reducing management costs, contributing to a strong ROI. Huntress Managed EDR, although higher in cost, justifies its pricing with superior security outcomes and dedicated customer support, aligning its expense with substantial service quality and promising substantial long-term value.
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
They are thorough and ensure the problem is addressed without pushing responsibilities onto me unnecessarily.
For technical support, I would rate Huntress a ten out of ten, and in truth, they are better than that.
I know other techs with thousands deployed, so scalability isn't an issue.
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
I can easily scale from one machine to thousands without any fuss.
We have not experienced any issues with lagging, crashing, or downtime.
I never experienced issues, but once there was an instance with false positives with their Rio service, which was quickly resolved by customer service.
It barely takes up resources on the computer, and I have had no issues with lagging or crashing.
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
Since we support customers in different countries, expanding the language options for their training would be beneficial.
Their EDR is pretty mature in terms of what it does.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
It is not too expensive or too cheap. It is just right.
It can get expensive for small to medium businesses if large license quantities are not purchased.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
Our cloud-native BlackBerry® Optics provide visibility, on-device threat detection and remediation across your organization. In milliseconds. And our EDR approach effectively and efficiently hunts threats while eliminating response latency. It’s the difference between a minor security event—and one that’s widespread and uncontrolled.
Huntress Managed EDR offers robust managed detection and response capabilities with 24/7 threat hunting, intuitive deployment, and proactive threat management for small to medium businesses.
Huntress Managed EDR provides essential cybersecurity services to businesses by integrating seamlessly with existing tools like Microsoft Defender. Around-the-clock SOC expertise, proactive alerts, and automatic remediation define its core offerings. It effectively monitors threats, detecting footholds and malicious IPs while providing quick isolation of suspicious activities. The platform simplifies security management, reducing reliance on multiple security solutions and enhancing threat response efficiency.
What are the key features of Huntress Managed EDR?Huntress Managed EDR is commonly implemented in industries requiring enhanced cybersecurity, including finance, healthcare, and IT services. Its ability to complement traditional antivirus tools and integration with remote monitoring supports a comprehensive defense strategy against advanced threats. Its deployment is simplified for diverse IT environments, ensuring automated and fast response to emerging security challenges.
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