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CylanceOPTICS vs HP Wolf Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CylanceOPTICS
Ranking in Endpoint Detection and Response (EDR)
40th
Average Rating
7.4
Reviews Sentiment
5.2
Number of Reviews
13
Ranking in other categories
No ranking in other categories
HP Wolf Security
Ranking in Endpoint Detection and Response (EDR)
29th
Average Rating
7.8
Reviews Sentiment
3.4
Number of Reviews
8
Ranking in other categories
Endpoint Protection Platform (EPP) (16th)
 

Mindshare comparison

As of October 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of CylanceOPTICS is 0.3%, up from 0.2% compared to the previous year. The mindshare of HP Wolf Security is 2.7%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
HP Wolf Security2.7%
CylanceOPTICS0.3%
Other97.0%
Endpoint Detection and Response (EDR)
 

Featured Reviews

GauthamVakapalli - PeerSpot reviewer
Provides reliable threat detection and response but requires better regional support
One improvement I suggest for CylanceOPTICS is more robust marketing efforts from their side. Many customers gravitate towards popular EDRs like CrowdStrike or Sophos, largely due to better marketing, despite BlackBerry Cylance being a superior product. The lack of marketing from distributors or vendors is a critical area where they are falling short. Apart from marketing, it would be beneficial for CylanceOPTICS to establish a dedicated team in GCC since I coordinate with the UK team to handle support. Whenever a ticket is raised by one of our customers, we have to wait for responses which can take a whole day due to the time zone differences, and a local team could expedite this process. In terms of scalability, CylanceOPTICS is indeed easy to scale, but one issue I face is related to visibility; while it is scalable, the security teams struggle with limited visibility as we need to gather data from multiple sources.
BH
Adds a layer of safety, especially for laptops operating in various environments
The tool's deployment is easy. HP Wolf Security's deployment was a swift process since it was initially compatible with Windows 10, the operating system on both machines. However, when I transitioned to Windows 11, I encountered minor issues that prompted me to delve deeper into Wolf Security to fine-tune security settings according to my preferences. While I mostly used default settings, there was an initial adjustment where I disabled the AI function related to malware. Currently, the system is running smoothly with no reported issues. Adjusting some settings raised concerns about compatibility between HP Wolf Security and Norton 360. Specifically, aspects of HP Wolf Security, such as the virtual machine component, intrigued me, but I hesitated due to potential conflicts. During my investigation, Windows 11 raised a flag, questioning the system's security settings with Norton 360 and HP Wolf Security. However, it seems that they coexist well without causing issues.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"CylanceOPTICS is pretty stable."
"It's pretty unintrusive"
"Cylance is not a signature-based protection solution and instead works proactively using AI and ML models to patrol for malicious behavior."
"One of the main use cases for CylanceOPTICS is endpoint detection and response, which even works without internet, unlike some other solutions."
"It is a bit early in our evaluation process to give proper feedback, although so far, the overall feedback is good."
"It automatically blocks the threats, helping us investigate if they harm the environment."
"I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none."
"The initial setup was fairly straightforward. To get a large health care organization sorted, we had to create exemptions because some of the scripts and some of the automations were broken."
"The feature that stands out the most is that when someone clicks on a link in an email... [if] that link is malicious and it has some malware or keylogger attached to it, when it opens up in that Bromium virtualized browser, there's no chance of it actually being on the machine and running, because as soon as they click that "X" in the upper right-hand side of the browser, everything just vanishes. That is an added plus."
"The isolation feature is the most important because it prevents attacks."
"It has prevented thousands of potential threats by encapsulating them within its own vSentry container, thus providing overall protection and integrity of the operating system."
"I use HP Wolf Security to add a layer of safety, especially for laptops operating in various environments."
"The most valuable feature is the process isolation because it simply stops malware from infecting the machines."
"We've been able to isolate and prevent malicious code from external email attachments and from downloaded internet files. Those are the two big areas that have really made an impact."
"Our overall security posture has absolutely improved as a result of adding Bromium to our security stack. We continue to have less user impact through a significantly reduced amount of malware infections. It's become a non-event."
"Now, instead of us having to go through that analysis, they actually give us a monthly report that shows us: "Here's what you got hit with, here's what would have happened, here are the forensics behind the attack," and, obviously, Bromium stopped it."
 

Cons

"Our customers would like to see more automation with respect to how threats are handled once they have been detected."
"Whenever a ticket is raised by one of our customers, we have to wait for responses which can take a whole day due to the time zone differences, and a local team could expedite this process."
"The reporting is very weak and not very good at all."
"One minor issue that somebody mentioned was that they didn't like their management console."
"Too many false positives are reported."
"The support is inadequate because their technical people are not supportive. Since the support is not based in India, there are numerous issues."
"The technical support could be improved although it's probably better than you get with a lot of the other traditional antivirus solutions"
"The tools are ineffective. It flags a lot of things. To give you an example, it detected Google Chrome and blocked the user's access to it. That it mistook for malicious, which turned out to be a false positive."
"They need to improve the compatibility with other applications and its stability. It works well with attacks, but it doesn't work well with all software on the clients. There is a lot of troubleshooting and a lot of things that need to be tuned to make it work and not break things."
"After a major release, there's always a lot of "dust settling." You have to work through all those issues and then you're fine for a while. The problem is, it's stable, it's fine, until the next major release comes out. Then you go back into the cycle again of uncertainty, instability, working through issues until they have patched and remediated all the problems that you're having. It's not unlike any other vendor though"
"Initially, when we came in contact with Bromium a few years ago, it had a nice threat analyst, or a LAVA Pop, which is what they used to call it. Once it detected malware, it would show us the malware's path... I don't see that on the computers now. We only get to see that in the console. I would like to still see that on the individual machines because when we go out to look at a machine, we don't necessarily have access to the console."
"When you deploy, not only is the user asked to reboot their computer, they are also asked to wait for 20 minutes while it sits there and initializes. It definitely impacts the end-user. It takes time away from their day."
"They have always struggled with usability. The protection that it offers you is tremendous, but there's definitely an impact with use of resources on the computer. It's gotten a lot better now with Win 10. But sometimes, when you open up a website, it's going to take longer than it would without Bromium, and it's the same with documents."
"Room for improvement would be keeping up with the rate of change, specifically on Windows platforms. There are a lot of updates that come out for Microsoft Windows operating systems and the Bromium product needs to be able to keep up quickly with those updates and all the browser updates that are coming out. It's hard to do, but that's really where they need to be more responsive because we end up with problems and then we have to call support to get patches, etc."
"I did not find this to be an out-of-the-box solution, it required planning and alignment across many groups."
"Reporting is one of the shortcomings of the product. We do mine the data that's in there from a forensics perspective... It becomes very difficult because you have to spend a lot of time digging through the volumes of data. Reporting is absolutely the biggest shortcoming."
 

Pricing and Cost Advice

"The pricing for CylanceOPTICS is very good; I would rate it around a nine on a scale of one to ten, with ten being the lowest. It's one of the most affordable options I've seen."
"I would rate the pricing a three out of five."
"We pay for the number of endpoints we have and that is about it. On a monthly basis, the licensing cost is $55 per user."
"CylanceOPTICS is probably priced equal to other EDRs in the market."
"I think the pricing is a good value. All of these security products are always going to be very expensive, but I don't think Bromium is unreasonable. I think Bromium is decently priced. It’s a tiered licensing platform. The more you buy, the cheaper gets per unit, and I think their tiers are very well defined. I think they're fair."
"Pricing is reasonable."
"The pricing is very fair compared to the competition. The licensing is straightforward."
"The product's pricing is a good value. We only run it on our internet-facing workstations, we don't run it on everything in our environment. We are very selective. Some organizations may want to consider doing something like that to reduce their license count."
"The product came as a bundle with the machine."
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Financial Services Firm
11%
Computer Software Company
11%
Comms Service Provider
9%
Computer Software Company
13%
Comms Service Provider
9%
Government
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise4
By reviewers
Company SizeCount
Small Business3
Large Enterprise5
 

Questions from the Community

What do you like most about Blackberry Optics?
I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none.
What is your experience regarding pricing and costs for Blackberry Optics?
In terms of cost, I find CylanceOPTICS to be reasonable; it's not overly expensive, nor is it at the lower end of the market—it's positioned in the medium range.
What needs improvement with Blackberry Optics?
One improvement I suggest for CylanceOPTICS is more robust marketing efforts from their side. Many customers gravitate towards popular EDRs like CrowdStrike or Sophos, largely due to better marketi...
What needs improvement with HP Wolf Security?
The tool behaves differently when I ported to Windows 11.
What is your primary use case for HP Wolf Security?
I use HP Wolf Security to add a layer of safety, especially for laptops operating in various environments.
 

Also Known As

No data available
Bromium vSentry
 

Overview

 

Sample Customers

Cerdant, Washoe County School District
Valspar
Find out what your peers are saying about CylanceOPTICS vs. HP Wolf Security and other solutions. Updated: September 2025.
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