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CyberArk Secure Cloud Access vs SailPoint Identity Security Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.2
CyberArk Secure Cloud Access enhances financial efficiency with reduced privileged accounts and faster approvals, achieving over 70% ROI by 2024.
Sentiment score
7.1
SailPoint Identity Security Cloud reduces costs, automates access, enhances productivity, and achieves ROI within 14 to 18 months.
Additionally, we have money saved in the long run on infrastructure costs.
Associate Technology Consultant at a tech vendor with 10,001+ employees
 

Customer Service

Sentiment score
7.0
CyberArk Secure Cloud Access support is praised for its knowledgeable staff and communication, with some variability in satisfaction.
Sentiment score
5.3
SailPoint Identity Security Cloud offers praised support with weekend availability, though regional and language challenges may occur.
They adhere to SLAs, and most issues are resolved effectively.
Works at Airtel Africa PLC
As long as you have a license from them, the support is available during deployment.
Head Of IT at NetPulse Limited
They are helpful and provide enterprise-level support with knowledgeable engineers and ample documentation, especially during setup and critical issue handling.
CTO at Fraoula
SailPoint's team consists of specialists who handle tickets without needing to depend on other teams.
Technical Support Analyst at CLSA
Sometimes, the support is slow, and they often suggest resorting to expert services.
Vice President Sales at a tech vendor with 1-10 employees
Technical support is very good.
Senior Manager Cybersecurity at LTI - Larsen & Toubro Infotech
 

Scalability Issues

Sentiment score
6.6
CyberArk Secure Cloud Access is acclaimed for its cloud-native scalability and effectiveness in managing identity-based risks for SMEs.
Sentiment score
7.1
SailPoint Identity Security Cloud is scalable, supporting millions of identities, though may require extra resources and faces Java memory challenges.
If you have a small to medium-sized enterprise, you can typically complete your deployment in roughly a week.
Head Of IT at NetPulse Limited
When it comes to performance, I am definitely satisfied with CyberArk Secure Cloud Access on the IT estate.
Head Of Network Security Strategy And Architecture at a comms service provider with 51-200 employees
Ensuring that users can only access servers with the proper multi-factor authentication and manager approval.
Associate Team Lead at Tech Mahindra Limited
The solution scales well as long as we provide the necessary resources.
Vice President Sales at a tech vendor with 1-10 employees
The solution is scalable and can be upgraded to accommodate increased user counts.
Technical Project Manager & Senior Security Architect at Tech Mahindra Limited
SailPoint is scalable, though challenges exist in terms of workflow and user interface design.
Technical Support Analyst at CLSA
 

Stability Issues

Sentiment score
7.6
CyberArk Secure Cloud Access is stable and reliable, praised for performance, despite concerns about security measures and update frequency.
Sentiment score
7.9
SailPoint Identity Security Cloud is stable, with high reliability ratings, minor issues, and seamless integration fostering user satisfaction.
The platform achieves strong uptime and stability amongst enterprise-level security.
Associate Team Lead at Tech Mahindra Limited
If CyberArk Secure Cloud Access is down, you cannot access anything, which is a double-edged sword.
Head Of IT at NetPulse Limited
The stability from a security perspective is quite good.
CTO at Fraoula
IdentityIQ deserves a rating of 12 out of ten for stability.
Vice President Sales at a tech vendor with 1-10 employees
The version I use now is very stable, especially compared to previous versions like eight point zero and eight point one.
Specialist Consultant at a financial services firm with 10,001+ employees
 

Room For Improvement

CyberArk Secure Cloud Access struggles with cost, integration, support, and customization, needing better user experience and enhanced features.
SailPoint Identity Security Cloud is costly, complex, and lacks user-friendliness, necessitating better automation, support, customization, and integration.
It is important for critical support to respond within fifteen to twenty minutes to minimize business impact.
Works at Airtel Africa PLC
You need to understand every component because the least mistake results in being completely locked out of the system.
Head Of IT at NetPulse Limited
More guided deployment wizards, better automated onboarding templates, improved UI/UX experiences, simplified policy management, and enhanced reporting and troubleshooting would be beneficial.
Associate Team Lead at Tech Mahindra Limited
SailPoint lacks some features like privileged account management and access management features found in products like Okta.
Technical Project Manager & Senior Security Architect at Tech Mahindra Limited
I find raising a ticket to be too complex, which could be improved for better user-friendliness.
Technical Support Analyst at CLSA
We have also put our enhancement request, and the SailPoint team has accepted that the feature is not available and plans to include it going forward.
Senior Manager Cybersecurity at LTI - Larsen & Toubro Infotech
 

Setup Cost

CyberArk Secure Cloud Access offers subscription pricing, potentially costly upfront, but provides comprehensive security and scales with user workloads.
SailPoint Identity Security Cloud is costly, with varying prices and separate fees, but offers discounts for long-term plans.
I am not directly involved in pricing aspects, but I am aware that CyberArk is considered costly compared to other products.
Works at Airtel Africa PLC
The setup cost initially will be higher as it needs to be integrated with different applications that the organization has.
Associate Technology Consultant at a tech vendor with 10,001+ employees
The pricing for CyberArk Secure Cloud Access is quite high, especially the initial implementation cost, as it requires skilled engineers for deployment, configuration, and integration with various tools.
Associate Team Lead at Tech Mahindra Limited
SailPoint is cheaper than ServiceNow, which is very expensive.
Technical Support Analyst at CLSA
The pricing of SailPoint could be better.
Vice President Sales at a tech vendor with 1-10 employees
The costs are slightly higher than SailPoint IQ due to included charges for maintenance.
Technical Project Manager & Senior Security Architect at Tech Mahindra Limited
 

Valuable Features

Dynamic access, monitoring, integration, and real-time detection enhance security, compliance, and operations while reducing complexity and downtime.
SailPoint Identity Security Cloud offers intuitive UI, fast deployment, extensive connectors, and strong compliance with AI-enhanced automated identity management.
The solution provides robust security features essential for financial and banking sectors to avoid network and connectivity issues or security breaches.
Works at Airtel Africa PLC
Dynamic role-based access helps you identify which user is accessing what, with what device, at what time, and the level of access the person has for doing what they are doing.
Head Of IT at NetPulse Limited
This new approach is particularly effective for dynamic environments where traditional PAM requires significant effort to detect accounts, onboard accounts, and provide access rights.
Security Consultant at Clico
The automation of provisioning and deprovisioning, managing contractors, temporary users, and the overall automation factor is fantastic.
Vice President Sales at a tech vendor with 1-10 employees
The solution can be customized to adapt the workflow to our industry, offering considerable flexibility.
Specialist Consultant at a financial services firm with 10,001+ employees
From a project management point of view, the tool supports audit success with features to segregate permanent and contractor employees, integrate with HR systems, and indicate other sources for contractors.
Senior Manager Cybersecurity at LTI - Larsen & Toubro Infotech
 

Categories and Ranking

CyberArk Secure Cloud Access
Ranking in Cloud Infrastructure Entitlement Management (CIEM)
7th
Average Rating
8.4
Reviews Sentiment
5.7
Number of Reviews
9
Ranking in other categories
Cloud Access Security Brokers (CASB) (13th)
SailPoint Identity Security...
Ranking in Cloud Infrastructure Entitlement Management (CIEM)
3rd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
72
Ranking in other categories
User Provisioning Software (2nd), Identity Management (IM) (3rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (3rd), SaaS Management Platforms (1st), Identity Governance Administration (IGA) (1st)
 

Mindshare comparison

As of May 2026, in the Cloud Infrastructure Entitlement Management (CIEM) category, the mindshare of CyberArk Secure Cloud Access is 3.1%, up from 0.9% compared to the previous year. The mindshare of SailPoint Identity Security Cloud is 8.9%, down from 12.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Infrastructure Entitlement Management (CIEM) Mindshare Distribution
ProductMindshare (%)
SailPoint Identity Security Cloud8.9%
CyberArk Secure Cloud Access3.1%
Other88.0%
Cloud Infrastructure Entitlement Management (CIEM)
 

Featured Reviews

Manojkumar Reddy - PeerSpot reviewer
Associate Technology Consultant at a tech vendor with 10,001+ employees
Centralized cloud access has strengthened identity control and simplified keyless logins
The best feature of CyberArk Secure Cloud Access is that private keys can be configured once and users can log in using CyberArk credentials. Instead of providing the private key every time into the system, it is not needed. With CyberArk, we do not require it and can directly use CyberArk credentials to access the virtual machines or run the pipelines. Using CyberArk credentials instead of private keys has made things easier for our team because previously every user had to remember the private key and store it somewhere else and insert it whenever they attempted to log into the server. This was cumbersome. Instead, organizations use CyberArk to configure the private keys, which helps because it is no longer required for users to store it on their system or somewhere else to maintain security. This additionally prevents users without access to the server from logging in. This feature of CyberArk Secure Cloud Access also reduces time and dependency on other people. Once a user is given access, they can be tracked anytime and anywhere. Access is revocable whenever people leave the organization. CyberArk Secure Cloud Access has positively impacted our organization because we have observed many changes. One significant impact is that since implementing it, the dependency on people has drastically been reduced. Additionally, we do not need to log in or store the private keys every time as they can be automatically configured.
ND
Principle at a manufacturing company with 10,001+ employees
User access management excels but needs enhancements with integration capabilities
I was aware of that because I used to manage these solutions earlier on, but it was purchased by the Procurement team, so I was not involved in any of those.There are certain details I may not be able to disclose currently, but we can speak in general about a number of products and tools that are ongoing. I have not been using access management controls here, so I don't have the latest features or details or hands-on experience in that space. I cannot share all the details about the improvements in security operations since we were exploring some products, but I'm familiar with Saviynt as I was one of their partners for other solutions, and currently, I cannot disclose a lot of performance related to my current roles.
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Use our free recommendation engine to learn which Cloud Infrastructure Entitlement Management (CIEM) solutions are best for your needs.
894,738 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
21%
Manufacturing Company
15%
University
9%
Outsourcing Company
9%
Financial Services Firm
16%
Manufacturing Company
9%
Computer Software Company
8%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Large Enterprise5
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise8
Large Enterprise43
 

Questions from the Community

What is your experience regarding pricing and costs for CyberArk Secure Cloud Access?
The experience with pricing, setup cost, and licensing for CyberArk Secure Cloud Access is that the setup cost initially will be higher as it needs to be integrated with different applications that...
What needs improvement with CyberArk Secure Cloud Access?
The customization of CyberArk Secure Cloud Access could be improved because I found scenarios where I could not provide the correct configuration due to insufficient options available. I understand...
What is your primary use case for CyberArk Secure Cloud Access?
As a distributor, I sell CyberArk Secure Cloud Access to partners and then to customers. I don't have the products deployed in production. I maintain a lab that I use for presentations and demos. I...
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What advice do you have for others considering SailPoint IdentityIQ?
You can use SailPoint Atlas to take identity security to the next level. In SailPoint IIQ, writing a custom connector using the open source framework is a good option.
 

Also Known As

No data available
IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
 

Overview

 

Sample Customers

Information Not Available
Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
Find out what your peers are saying about CyberArk Secure Cloud Access vs. SailPoint Identity Security Cloud and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.