

SailPoint Identity Security Cloud and CyberArk Secure Cloud Access are competing in the cloud security market. CyberArk Secure Cloud Access holds a slight advantage due to its advanced features that users find worth the higher price.
Features: SailPoint Identity Security Cloud provides strong identity management capabilities, intuitive policy settings, and focuses on user access privileges. CyberArk Secure Cloud Access offers privileged access management, secure authentication processes, and advanced threat detection tools.
Room for Improvement: SailPoint could enhance its integration capabilities and add more pre-built connectors. It also needs to improve customization options and streamline its interface. CyberArk should work on simplifying its deployment process, enhancing integration with existing IT ecosystems, and ensuring comprehensive test facilitation for cloud-native environments.
Ease of Deployment and Customer Service: SailPoint Identity Security Cloud provides an easy deployment process supported by excellent customer service. CyberArk Secure Cloud Access is more complex to deploy but offers detailed guidance and proficient support resources, useful for intricate security setups.
Pricing and ROI: SailPoint Identity Security Cloud is attractive due to its competitive pricing, offering higher ROI through effective user access control. CyberArk Secure Cloud Access, while more expensive, delivers higher ROI by providing robust cybersecurity features, justifying the cost.
Additionally, we have money saved in the long run on infrastructure costs.
They adhere to SLAs, and most issues are resolved effectively.
As long as you have a license from them, the support is available during deployment.
They are helpful and provide enterprise-level support with knowledgeable engineers and ample documentation, especially during setup and critical issue handling.
SailPoint's team consists of specialists who handle tickets without needing to depend on other teams.
Sometimes, the support is slow, and they often suggest resorting to expert services.
Technical support is very good.
If you have a small to medium-sized enterprise, you can typically complete your deployment in roughly a week.
When it comes to performance, I am definitely satisfied with CyberArk Secure Cloud Access on the IT estate.
Ensuring that users can only access servers with the proper multi-factor authentication and manager approval.
The solution scales well as long as we provide the necessary resources.
The solution is scalable and can be upgraded to accommodate increased user counts.
SailPoint is scalable, though challenges exist in terms of workflow and user interface design.
The platform achieves strong uptime and stability amongst enterprise-level security.
If CyberArk Secure Cloud Access is down, you cannot access anything, which is a double-edged sword.
The stability from a security perspective is quite good.
IdentityIQ deserves a rating of 12 out of ten for stability.
The version I use now is very stable, especially compared to previous versions like eight point zero and eight point one.
It is important for critical support to respond within fifteen to twenty minutes to minimize business impact.
You need to understand every component because the least mistake results in being completely locked out of the system.
More guided deployment wizards, better automated onboarding templates, improved UI/UX experiences, simplified policy management, and enhanced reporting and troubleshooting would be beneficial.
SailPoint lacks some features like privileged account management and access management features found in products like Okta.
I find raising a ticket to be too complex, which could be improved for better user-friendliness.
We have also put our enhancement request, and the SailPoint team has accepted that the feature is not available and plans to include it going forward.
I am not directly involved in pricing aspects, but I am aware that CyberArk is considered costly compared to other products.
The setup cost initially will be higher as it needs to be integrated with different applications that the organization has.
The pricing for CyberArk Secure Cloud Access is quite high, especially the initial implementation cost, as it requires skilled engineers for deployment, configuration, and integration with various tools.
SailPoint is cheaper than ServiceNow, which is very expensive.
The pricing of SailPoint could be better.
The costs are slightly higher than SailPoint IQ due to included charges for maintenance.
The solution provides robust security features essential for financial and banking sectors to avoid network and connectivity issues or security breaches.
Dynamic role-based access helps you identify which user is accessing what, with what device, at what time, and the level of access the person has for doing what they are doing.
This new approach is particularly effective for dynamic environments where traditional PAM requires significant effort to detect accounts, onboard accounts, and provide access rights.
The automation of provisioning and deprovisioning, managing contractors, temporary users, and the overall automation factor is fantastic.
The solution can be customized to adapt the workflow to our industry, offering considerable flexibility.
From a project management point of view, the tool supports audit success with features to segregate permanent and contractor employees, integrate with HR systems, and indicate other sources for contractors.
| Product | Mindshare (%) |
|---|---|
| SailPoint Identity Security Cloud | 8.9% |
| CyberArk Secure Cloud Access | 3.1% |
| Other | 88.0% |

| Company Size | Count |
|---|---|
| Small Business | 6 |
| Large Enterprise | 5 |
| Company Size | Count |
|---|---|
| Small Business | 21 |
| Midsize Enterprise | 8 |
| Large Enterprise | 43 |
CyberArk Secure Cloud Access improves security with its dynamic role-based access and efficient management of private keys, minimizing security risks and enhancing user experience in demanding cloud environments.
CyberArk Secure Cloud Access is designed for lightweight deployment, offering high availability and robust security features. Its seamless integration with SIEM enhances user experience, while private key management reduces manual entry dependency. Comprehensive audit trails and visibility facilitate monitoring and risk reduction in CI/CD environments. Despite its robust capabilities, on-premises deployments can be complex, requiring improvements in customization and real-time monitoring features. Expanding availability across various clouds, especially in compliance-focused regions like India, is necessary to address AI challenges and hybrid multicloud needs.
What are the Key Features of CyberArk Secure Cloud Access?CyberArk Secure Cloud Access is widely implemented in industries requiring robust privileged access management, governance, and auditing. It provides valuable insights into access details and actions, aiding organizations in managing access within secure environments. With extensive use in identity management across major cloud platforms, it supports tracking changes and permissions, crucial for cybersecurity operations in complex network and cloud infrastructures.
SailPoint Identity Security Cloud is known for its user-friendly interface, high-level automation, and a wide range of pre-built connectors, making it flexible for workflow customization and robust identity lifecycle management with AI integration.
SailPoint Identity Security Cloud provides strong security features such as provisioning and certification, enhanced by AI and machine learning. It effectively manages user access, roles, and governance across environments. The platform offers scalability, comprehensive documentation, and seamless integration with third-party solutions. Despite its high cost and complex configuration, it is designed to meet enterprise needs in application provisioning, access management, and lifecycle management. Cloud and on-premises deployments are supported.
What are the key features of SailPoint Identity Security Cloud?
What benefits can users expect when evaluating SailPoint Identity Security Cloud?
SailPoint Identity Security Cloud is employed across industries for application provisioning and identity access management, supporting onboarding, offboarding, and role management. It addresses the needs of cloud and on-premises environments, providing centralized control and compliance assistance for account administration in enterprises.
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