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CTERA Enterprise File Services Platform vs SecurityScorecard comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
Users experience cost and time savings with Automation Anywhere, noting reduced errors and improved processes within 6-18 months.
Sentiment score
5.4
CTERA boosts efficiency with automation, cuts storage costs by 80%, improves recovery time, and provides ROI within two years.
Sentiment score
6.1
SecurityScorecard enhances security visibility and efficiency, improving scores and reducing premiums, yielding 176% ROI over three years.
In terms of cost, we participated in projects achieving two to three million dollars in annual savings.
Software Developer at Boston Scientific
As a return on investment, we have achieved a 250% ROI in six to nine months, and sometimes it increases up to 380% percent.
Software Engineer Intern at a university with 11-50 employees
Automation Anywhere has helped us save money.
RPA Solution Architect at a computer software company with 51-200 employees
Adding SSD storage to Windows file servers is expensive, and we no longer need to back up those devices.
Senior Infrastructure Engineer at a manufacturing company with 10,001+ employees
I am positive that CTERA has helped reduce the total cost of ownership by eliminating the need for manual storage management and reducing storage service processes.
Senior Infrastructure Engineer at a performing arts with 501-1,000 employees
CTERA has been a major improvement with a reduction in our storage and infrastructure cost, achieving up to eighty percent reduction in storage costs overall, which is significant.
S IT Era Administration And Implementation at a manufacturing company with 10,001+ employees
This resulting in a lower insurance premium cost for us and considerable cost savings overall, which made our management very pleased with the progress.
Application security engineer at a media company with 51-200 employees
The biggest benefit is visibility, allowing organizations to understand their risks, vulnerabilities, and potential threats.
Regional Director at a tech services company with 51-200 employees
We have seen a clear return on investment, and in terms of the metrics, the time saver is in the reduction of time spent.
SOC analyst at BUSINESS IT
 

Customer Service

Sentiment score
7.0
Automation Anywhere's customer service is praised for responsiveness and knowledge, though some users report delays and communication gaps.
Sentiment score
7.7
CTERA Enterprise File Services Platform provides 24/7 responsive support, with knowledgeable staff and high customer satisfaction ratings.
Sentiment score
7.4
SecurityScorecard's customer support is knowledgeable and available 24/7, but users report delayed response times despite improvements.
Whenever we need help, we can reach out to them, and they help us out.
Software Developer at Boston Scientific
We also have dedicated account managers and technical experts to solve our problems related to Automation Anywhere.
Software Engineer Intern at a university with 11-50 employees
We just have to raise a ticket, after which we receive a call, email, or ping from the Automation Anywhere team.
Solution architect at Boston Scientific
They swiftly address concerns and take ownership of the call, providing a very satisfactory support experience.
Senior Infrastructure Engineer at a performing arts with 501-1,000 employees
The quality and speed of support for CTERA Enterprise File Services Platform is some of the best in the industry.
Senior Manager at a manufacturing company with 10,001+ employees
For critical issues, we receive a call within 10 to 15 minutes of creating a request.
Senior Associate at Iron Mountain Incorporated
They need better organization to support their customer volume.
Regional Director at a tech services company with 51-200 employees
they continue to assist us with bi-monthly sync-up calls whenever we face issues with the platform regarding risk and how to improve our security score
Application security engineer at a media company with 51-200 employees
I would rate the customer support for SecurityScorecard nine out of 10.
Technical Lead Pre-Sales at M.TECH Solutions India Pvt. Ltd.
 

Scalability Issues

Sentiment score
7.4
Automation Anywhere efficiently scales from small projects to complex processes with flexible architecture and seamless cloud-based growth.
Sentiment score
7.0
CTERA's platform offers scalable, flexible file services for global organizations, though some experience challenges with increased workloads.
Sentiment score
6.3
SecurityScorecard offers a scalable, adaptable service ideal for medium to large enterprises, though not suited for Fortune 500 firms.
As we are using Microsoft Copilot for our AI agents, I look forward to integrating it with Automation Anywhere and its solutions, seeing it as a beneficial partnership as Automation progresses toward AI as the main solution.
Sr. Manager, Finance Transformation at Amkor Technology, Inc.
The centralized control room allows us to orchestrate and manage bots seamlessly.
Associate Leadership Team at a financial services firm with 10,001+ employees
I can scale it in terms of hundreds of bots and configure hundreds of parallel robots easily.
Director at a computer software company with 51-200 employees
If we need to upgrade CPU and memory, we should be able to do that without a license upgrade.
Senior Infrastructure Engineer at a manufacturing company with 10,001+ employees
The licensing supports various data sizes, such as EV16 supporting up to 16 terabytes, and if you exceed that, you move to EV32.
Senior Associate at Iron Mountain Incorporated
CTERA is a very scalable product, allowing us to grow.
Senior Manager of Global Support at a tech vendor with 10,001+ employees
The product is suitable for medium to large businesses, typically with a revenue range from $200 million to a couple of billion dollars.
Regional Director at a tech services company with 51-200 employees
My experience with SecurityScorecard is that it is highly scalable and can handle more vendors or users as my organization grows.
SOC analyst at BUSINESS IT
 

Stability Issues

Sentiment score
7.0
Automation Anywhere is largely stable and reliable, though infrastructure dependencies and updates can cause occasional temporary instability.
Sentiment score
7.4
CTERA Enterprise File Services Platform is stable, with improvements over time, minor issues, and generally positive feedback.
Sentiment score
8.2
SecurityScorecard is highly stable, rated 9/10, with 99.99% uptime, appreciated for performance speed and reliable browser extension.
With the latest applications, there are no significant issues like freezing or crashing.
Senior RPA Team Leader at a tech services company with 11-50 employees
From a stability and reliability perspective, we can remain confident that the product performs as an enterprise solution and meets expected standards.
Director Automation CEO at a financial services firm with 10,001+ employees
If you have good best practices, reusable code, an effective framework, and a solid development methodology, bots can be very stable.
Intelligent Automation Engineering Manager at a financial services firm with 5,001-10,000 employees
It has been pretty stable since then.
System Administrator at a transportation company with 10,001+ employees
We had things deployed for years, and we were suddenly getting cloud sync issues that were crashing our sites.
Senior Manager of Global Support at a tech vendor with 10,001+ employees
It is very stable and reliable.
Senior Infrastructure Engineer at a performing arts with 501-1,000 employees
I find SecurityScorecard stable for our organization, as I have not encountered any downtime.
Application security engineer at a media company with 51-200 employees
 

Room For Improvement

Users seek improved integration, documentation, and performance while addressing costs, UI complexity, and feature enhancements in Automation Anywhere.
Users desire improved CTERA platform interface, performance, documentation, real-time updates, access control, monitoring, automation, and troubleshooting tools.
SecurityScorecard requires better responsiveness, remediation guidance, integration, customization, pricing, insights, accuracy, interface, mobile capabilities, and third-party risk management.
It is better to write a Python script instead of using Automation Anywhere's package when dealing with Excel because it is buggy and tends to break.
Low Code Developer at a manufacturing company with 10,001+ employees
Making the product more lightweight by reducing its dependency on infrastructure could greatly help in the long run.
Software Developer at Boston Scientific
It would be beneficial if the platform provided options for power developers to integrate seamlessly with languages like Java or C#, allowing them to write their own scripts and code.
Infrastructure Lead at a tech vendor with 10,001+ employees
AI and automation features could enhance the platform, such as AI-powered search, predictive storage analytics, and intelligent alerts for proactive monitoring.
Senior Infrastructure Engineer at a performing arts with 501-1,000 employees
The main problem is that if two people are working on the same file, for example, one in the U.S. and one in Israel, they can overwrite each other’s work without any notification.
CEO at rtt.co
It would help to have a global single-pane-of-glass view of all my CTERA devices.
Senior Infrastructure Engineer at a manufacturing company with 10,001+ employees
If SecurityScorecard could improve anything, it would be making sure the algorithm pulls the right data for the right domain.
IT operations risk analyst at a energy/utilities company with 10,001+ employees
There is a need for more active rather than passive third-party risk management features to truly mitigate risks.
Regional Director at a tech services company with 51-200 employees
SecurityScorecard could enhance some of the integrations based on AI platforms, where I could receive suggestions from the AI tool regarding why SecurityScorecard rates specific issues as critical or high.
Application security engineer at a media company with 51-200 employees
 

Setup Cost

Automation Anywhere offers flexible pricing from $50,000 to $200,000 with cost-effective options for diverse deployment needs.
CTERA offers competitive, cost-effective pricing with flexible licensing, though some find consumption-based models confusing due to inclusions.
SecurityScorecard's mid-range pricing and flexible setup attract enterprises, offering transparency and support, though international cost varies.
It is more cost-efficient compared to all other RPA platforms.
AI/Robotics Process Automation Specialist at Bell
Automation Anywhere costs are aligned with UiPath and Blue Prism, which are also expensive.
Developer at a consultancy with 10,001+ employees
It is not cheap, with costs ranging between 700 to 800 dollars per month.
Director, Co-Founder & CEO at HEDEHI Solutions Pvt. Ltd.
Unlike other solutions that require hardware purchases, CTERA offers software licensing with flexibility across multiple infrastructure providers.
Business Development Manager at a retailer with 10,001+ employees
CTERA’s pricing should be more proportional and accessible so that cost is not the factor preventing customers from purchasing.
CEO at rtt.co
From what I heard from my seniors, a 50 TB capacity license would be around 55 to 60 lakhs in Indian rupees.
Graduate Engineering Trainee at HCLSoftware
There are more expensive and cheaper options available.
Regional Director at a tech services company with 51-200 employees
I expected slightly lower pricing.
Application security engineer at a media company with 51-200 employees
Pricing is acceptable as per the Indian market.
Technical Lead Pre-Sales at M.TECH Solutions India Pvt. Ltd.
 

Valuable Features

Automation Anywhere offers user-friendly automation with drag-and-drop features, enhancing productivity and efficiency without extensive coding.
CTERA's platform offers scalable file services with strong security, easy access, centralized control, and efficient data management features.
SecurityScorecard provides continuous monitoring, risk management, and visual insights, improving compliance and security conversations with stakeholders and vendors.
I can set it up to provide users with a form to fill in all required information, and then the bot operates based on those specifications.
Low Code Developer at a manufacturing company with 10,001+ employees
For example, the email module has been enhanced over the years to support all the latest authentication technologies. That is very important as we move away from username and password and embrace multi-factor authentication.
Automation Manager at a manufacturing company with 1,001-5,000 employees
Automation Anywhere has undergone drastic changes over the past five years, transitioning from version 10 to A360, including desktop-based and cloud-based options.
Solution architect at Boston Scientific
As soon as something is written to the device, CTERA copies it to the cloud, where it's versioned with snapshots so we can recover it.
Senior Infrastructure Engineer at a manufacturing company with 10,001+ employees
A vital advantage of this platform is its instantaneous recovery capability, allowing seamless access to a secondary gateway if the primary one fails.
Business Development Manager at a retailer with 10,001+ employees
When it comes to data protection in CTERA Enterprise File Services Platform, we have encryption methodologies and we also have ransomware protection, which is a wide variety of features offered along with the CTERA appliance and application.
Senior Associate at Iron Mountain Incorporated
It combines threat intel data with vulnerability information to increase risk ratings and provides insights into third-party supply chain risks.
Regional Director at a tech services company with 51-200 employees
I particularly value the Jira integration, so any issue identified as part of the threat intel activity can be directly updated through our Jira.
Application security engineer at a media company with 51-200 employees
It converts complex security issues into business-friendly language, which helps executives and the board understand cyber risk.
Technical Lead Pre-Sales at M.TECH Solutions India Pvt. Ltd.
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in AI Legal & Compliance
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
642
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
CTERA Enterprise File Servi...
Ranking in AI Legal & Compliance
3rd
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
21
Ranking in other categories
File System Software (1st), NAS (4th), Cloud Migration (4th), Cloud Storage (3rd), Cloud Backup (7th), Disaster Recovery (DR) Software (6th), Cloud Storage Gateways (1st), Content Collaboration Platforms (6th)
SecurityScorecard
Ranking in AI Legal & Compliance
2nd
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
13
Ranking in other categories
IT Vendor Risk Management (1st), AI Procurement & Supply Chain (3rd)
 

Mindshare comparison

As of July 2026, in the AI Legal & Compliance category, the mindshare of Automation Anywhere is 1.1%. The mindshare of CTERA Enterprise File Services Platform is 1.0%. The mindshare of SecurityScorecard is 1.5%. It is calculated based on PeerSpot user engagement data.
AI Legal & Compliance Mindshare Distribution
ProductMindshare (%)
Automation Anywhere1.1%
SecurityScorecard1.5%
CTERA Enterprise File Services Platform1.0%
Other96.4%
AI Legal & Compliance
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
Tim M. - PeerSpot reviewer
Senior Manager at a manufacturing company with 10,001+ employees
Supports global file recovery and rapid data versioning across 80 nodes
When we implemented CTERA Enterprise File Services Platform early on, and we've been on the platform for three years, we have three different cloud portals. We have an EU portal, we have an Americas portal, and we have an APAC portal. It would be nice if we could combine that into one portal just for that global single pane of glass look. We've talked with them about that and they say it's challenging just because of some of the structure, but that would be something nice if we could get that. I integrated with Varonis, and because CTERA Enterprise File Services Platform didn't have initially a working relationship with that vendor, it would have been nice had that pre-existed us saying we need this. But that wasn't totally CTERA's fault. There was a lot of challenge working with the vendor to build out that interface. A single pane of glass for CTERA Enterprise File Services Platform would be beneficial. Everything else works fairly well. We've never had a point where we couldn't get to something that caused us to have a serious outage, and that to me is the mark of a good software package. It's never really caused us serious issues. We have our issues, that's true, and every software package does. However, we've always been able to meet the needs of the business, and we drive hard on security, stability, and scalability. From the scalability standpoint, that's one of the most important things to us. We're on their capacity-based licensing, so if I need to ramp up another CTERA Enterprise File Services Platform NAS, if we have an M&A, I can easily and quickly spin up another NAS and start doing that data transition fairly quickly. The biggest maintenance issue with CTERA Enterprise File Services Platform is firmware upgrades. We've done a lot of transition from hardware solution to virtualized infrastructure in order to minimize that hardware lifecycle portion of it. We have to upgrade the firmware and sometimes that can be challenging in the nature of business of our size with 80 CTERA Enterprise File Services Platform nodes around the globe. The issue we've had with CTERA Enterprise File Services Platform happened recently in a firmware upgrade where there was a major database back-end upgrade and that took some time. For our smaller sites, it would be an hour or two, and I can build that into a fairly easy change window. But in our larger sites where we may have hundreds of terabytes of data, that database update process took maybe a day or a day and a half. That becomes more challenging, especially in a manufacturing environment where people are wanting to access configuration files. We had to pin the data locally because the data would be available on the local edge filer, but the cloud sync, while it was updating the database, the cloud files weren't available. That would be the other thing I'd like to see an improvement on: some way to do those database upgrades either in a more segmented fashion or in some type of offline environment. I understand the logistics behind that sounds easy, but I'm sure it's not.
AG
Application security engineer at a media company with 51-200 employees
Vendor risk monitoring has strengthened our security posture and reduced insurance costs
In terms of improvements, I feel SecurityScorecard could enhance some of the integrations based on AI platforms, where I could receive suggestions from the AI tool regarding why SecurityScorecard rates specific issues as critical or high. Details on the technical mitigation would help my non-technical teams understand the security issues better. I think improvements could be made on the reporting side as well, such as the ability to download customizable reports. While SecurityScorecard offers various kinds of reports now, they are limited to predefined formats. Having the ability to choose specific fields for an automated report would be very helpful.
report
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Construction Company
12%
Manufacturing Company
11%
Computer Software Company
7%
Computer Software Company
45%
Outsourcing Company
24%
Financial Services Firm
4%
Educational Organization
4%
Financial Services Firm
12%
Manufacturing Company
11%
Computer Software Company
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business154
Midsize Enterprise82
Large Enterprise536
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise19
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise3
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for CTERA Enterprise File Services Platform?
Our experience with pricing, setup cost, and licensing for CTERA Enterprise File Services Platform was good; it was v...
What needs improvement with CTERA Enterprise File Services Platform?
Regarding automation and ease of use in CTERA Enterprise File Services Platform, while we currently have all the auto...
What is your primary use case for CTERA Enterprise File Services Platform?
The main use case for CTERA Enterprise File Services Platform is to ensure that employees working for the client I ha...
What is your experience regarding pricing and costs for SecurityScorecard?
I have seen a return on investment with SecurityScorecard as it is easy to use and has saved us some time, so we do n...
What needs improvement with SecurityScorecard?
I suggest that SecurityScorecard could be improved by giving a little more specifics on how the scanning works and ho...
What is your primary use case for SecurityScorecard?
My main use case for SecurityScorecard is to keep an eye on our vulnerabilities and also monitor which companies foll...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
No data available
No data available
 

Interactive Demo

 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
McDonald's, WPP, US Navy, Gore, Festo, Stryker, Bezeq, PERI
TriNet, USAA, Zurich, Gilt Groupe, McGraw Hill Financial
Find out what your peers are saying about CTERA Enterprise File Services Platform vs. SecurityScorecard and other solutions. Updated: June 2026.
902,894 professionals have used our research since 2012.