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CTERA Enterprise File Services Platform vs NetVault Plus comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
CTERA Enterprise File Services reduced costs and time, minimized manual storage, and eliminated SSD and alternative storage needs.
Sentiment score
1.0
Quest NetVault provides robust data protection, quick recovery, and seamless integration, enhancing operational efficiency and offering measurable cost savings.
Adding SSD storage to Windows file servers is expensive, and we no longer need to back up those devices.
I am positive that CTERA has helped reduce the total cost of ownership by eliminating the need for manual storage management and reducing storage service processes.
 

Customer Service

Sentiment score
8.3
CTERA's platform provides responsive support, rated highly for proactive assistance and efficient issue resolution by knowledgeable agents.
Sentiment score
7.0
NetVault Plus users appreciate responsive support and knowledgeable staff but note occasional delays due to external dependencies.
They swiftly address concerns and take ownership of the call, providing a very satisfactory support experience.
High-priority issues are handled promptly.
I would rate their support a ten out of ten.
The response time is good, but resolving some issues can take time due to dependencies on external devices.
I would rate Quest support as eight.
 

Scalability Issues

Sentiment score
8.4
CTERA's platform is scalable and easy to expand globally, though CPU and memory licensing constraints may pose challenges.
Sentiment score
5.5
NetVault Plus is praised for scalability and integration, though infrastructure dependency poses challenges and prompts some to consider alternatives.
If we need to upgrade CPU and memory, we should be able to do that without a license upgrade.
CTERA is a very scalable product, allowing us to grow.
It offers good scalability options, including vertical and outward scalability.
Quest NetVault Plus is highly scalable, rated at an eight.
 

Stability Issues

Sentiment score
7.7
CTERA's platform faced initial bugs but improved over time, earning high stability ratings with reliable data access.
Sentiment score
4.8
NetVault Plus receives mixed stability reviews, with reliable performance often noted but occasional issues following updates and resource constraints.
It has been pretty stable since then.
We had things deployed for years, and we were suddenly getting cloud sync issues that were crashing our sites.
It is very stable and reliable.
There have been very few issues reported in the past year, with only one ticket raised, indicating its reliability.
 

Room For Improvement

The CTERA platform needs improvements in monitoring, updates, UI, logging, and performance, while users value current features and support.
NetVault Plus requires improved restore speed, user interface, compatibility, scheduling, security, database support, performance, and development interaction.
AI and automation features could enhance the platform, such as AI-powered search, predictive storage analytics, and intelligent alerts for proactive monitoring.
The main problem is that if two people are working on the same file, for example, one in the U.S. and one in Israel, they can overwrite each other’s work without any notification.
It would help to have a global single-pane-of-glass view of all my CTERA devices.
There is also a need for better security measures, as security is critical to ensure backups are safe and free from malware.
Improvements should come, particularly in compatibility, backup performance, or better troubleshooting.
NetVault Plus doesn't have a support team in my country; having a local contact in Turkey would be very useful for us.
 

Setup Cost

CTERA offers cost-effective enterprise file services with flexible licensing, providing significant savings over EMC and Nasuni, especially in Israel.
NetVault Plus pricing varies; it's seen as costly or affordable, offering flexible licensing and potential discounts for multiple purchases.
Unlike other solutions that require hardware purchases, CTERA offers software licensing with flexibility across multiple infrastructure providers.
CTERA’s pricing should be more proportional and accessible so that cost is not the factor preventing customers from purchasing.
CTERA's pricing seems to be on par with some of the other players, such as Nasuni and Azure.
The pricing is not expensive, rated around a four in terms of cost.
 

Valuable Features

CTERA excels in scalability, flexibility, data management, and protection, making it ideal for hybrid cloud and remote work environments.
Quest NetVault Plus provides easy deployment, user-friendly interface, comprehensive database and backup management, reporting, malware scanning, and network control.
As soon as something is written to the device, CTERA copies it to the cloud, where it's versioned with snapshots so we can recover it.
A vital advantage of this platform is its instantaneous recovery capability, allowing seamless access to a secondary gateway if the primary one fails.
It is a three-in-one solution for us. It is a file-sharing platform, an archiving solution, and also a backup solution.
Quest NetVault Plus supports a wide range of databases such as MSSQL, MySQL, Oracle, and SAP, offering extensive coverage.
The application supports scanning files for malware before backup operations.
The backup and recovery capabilities of NetVault Plus are very important for maintaining my business.
 

Categories and Ranking

CTERA Enterprise File Servi...
Ranking in Disaster Recovery (DR) Software
6th
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
10
Ranking in other categories
File System Software (2nd), NAS (4th), Cloud Migration (3rd), Cloud Storage (4th), Cloud Backup (7th), Cloud Storage Gateways (1st), Content Collaboration Platforms (9th)
NetVault Plus
Ranking in Disaster Recovery (DR) Software
27th
Average Rating
7.2
Reviews Sentiment
5.2
Number of Reviews
13
Ranking in other categories
Backup and Recovery (42nd)
 

Mindshare comparison

As of October 2025, in the Disaster Recovery (DR) Software category, the mindshare of CTERA Enterprise File Services Platform is 1.0%, up from 0.7% compared to the previous year. The mindshare of NetVault Plus is 1.2%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software Market Share Distribution
ProductMarket Share (%)
CTERA Enterprise File Services Platform1.0%
NetVault Plus1.2%
Other97.8%
Disaster Recovery (DR) Software
 

Featured Reviews

Richard Saini - PeerSpot reviewer
The ransomware recoverability has helped with our data protection mandates
File replication and versioning seem to work very well. We did have some challenges at the beginning, but all of that has been resolved now. It works very well. It does what our users require. Replication is excellent. We needed that, and the versioning is also pretty important. One of the reasons we chose CTERA Enterprise File Services Platform was the requirements we had to have ransomware protection. Our existing solution at the time would not have met those requirements of being able to restore from a ransomware incident. What we wanted from a platform was the ability to restore a snapshot or restore a file system or data back to a previous point in time, and CTERA Enterprise File Services Platform offered us that. Availability was a very key feature of why we liked the solution. It is effectively like the disaster recovery feature, and that also lends itself to replication. It works very well for our ransomware recovery objectives. There is business growth due to being able to offer greater storage capacity for them. Before, we were running into storage limitations, and now that we have enabled CTERA, we can accommodate more data and users. When it comes to reduction in recovery time objectives, we have not used it in that way. However, we are anticipating that our recovery time objectives will come down from over a month to hours or days. Recovery point objectives will also effectively be down to hours. It is hard to say how much it has freed up IT resources for other projects or tasks. Now that it is fully implemented and fully working, we are spending a lot less time looking after it. It has drastically reduced the amount of time we used to spend on backups. It is hard to provide the metrics, but six hours a month or something like that would be fair. The ransomware recoverability feature has definitely helped with our data protection mandates. It has reassured our security teams that we are in a good place with regard to securing the data and being able to recover the data.
Cahit Yolacan - PeerSpot reviewer
Has supported reliable file backup operations and maintained compliance with local data policies
The strong point for me is the tape record feature. The backup and recovery capabilities of NetVault Plus are very important for maintaining my business. There's no positive impact that NetVault Plus has brought to my company; I mean, there's no particular benefit I have seen from using it. It's just used in general, and another colleague specifically selected NetVault Plus without any problem in Turkey area; everything is good enough for me. But specifically, with NetVault Plus, I don't see any impact.
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Top Industries

By visitors reading reviews
Computer Software Company
68%
Educational Organization
4%
Financial Services Firm
4%
Retailer
3%
Performing Arts
12%
Computer Software Company
8%
Manufacturing Company
7%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise6
 

Questions from the Community

What is your experience regarding pricing and costs for CTERA Enterprise File Services Platform?
I believe CTERA could improve their pricing experience by customizing price lists per region. For example, there is a difference between what is sold to customers in Israel versus U.S. customers. I...
What needs improvement with CTERA Enterprise File Services Platform?
There’s an issue with permissions, they aren’t always as transparent for customers as Microsoft’s, for example. Integrations with AI could also be improved, and error messages should be clearer, mo...
What is your primary use case for CTERA Enterprise File Services Platform?
CTERA connected us with Bezeq, which is a communications company in Israel that also sells similar solutions, and we also set up a portal. We were then Bezeq's integrator, until Bezeq decided to st...
What do you like most about Quest NetVault?
NetVault is a great cloud-ready enterprise backup software for hybrid data centers. Here are some of the things I really like about the solution: It is easy to use right out of the box and scales ...
What needs improvement with Quest NetVault?
There's always scope for improvement with any backup software we discuss, whether it's Quest NetVault Plus or Backup Exec, and I don't think any software is 100% foolproof or satisfactory. Improvem...
What is your primary use case for Quest NetVault?
We have customers in the pharma industry. Our customers' main use cases for this backup are file system backup and different databases such as MySQL, MS SQL, Oracle, and bare metal recovery.
 

Also Known As

No data available
NetVault Backup, Quest NetVault, Quest NetVault Backup, BakBone
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

McDonald's, WPP, US Navy, Gore, Festo, Stryker, Bezeq, PERI
intel, Mars, MERK, Microsoft, Uber, Visa
Find out what your peers are saying about CTERA Enterprise File Services Platform vs. NetVault Plus and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.