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CrowdStrike Falcon vs Symantec End-User Endpoint Security comparison

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Featured Review
Find out what your peers are saying about CrowdStrike Falcon vs. Symantec End-User Endpoint Security and other solutions. Updated: January 2022.
564,729 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The visibility and insight this solution gives you into threats is pretty granular. It has constant monitoring. You can get onto the device trajectory to look at a threat, but you can also see what happened prior to the threat. You can see what happened after the threat. You can see what other applications were incorporated into the execution of the threat. For example, you have the event, but you see that the event was launched by Google Chrome, which was launched by something else. Then, after the event, something else was launched by whatever the threat was. Therefore, it gives you great detail, a timeline, and continuity of events leading up to whatever the incident is, and then, after. This helps you understand and nail down what the threat is and how to fix it.""Among the most valuable features are the exclusions. And on the scalability side, we can integrate well with the SIEM orchestration engine and a number of applications that are proprietary or open source.""It is extensive in terms of providing visibility and insights into threats. It allows for research into a threat, and you can chart your progress on how you're resolving it.""Integration is a key selling factor for Cisco security products. We have a Cisco Enterprise Agreement with access to Cisco Email Security, Cisco Firepower, Cisco Stealthwatch, Cisco Talos, Cisco Threat Grid, Cisco Umbrella, and also third-party solutions. This is key to our security and maximizing operations. Because we do have the Email Security appliance and it is integrated with Threat Response, we have everything tied together. Additionally, we are using the Cisco SecureX platform, as we were a beta test for that new solution. With SecureX, we are able to pull all those applications into one pane for visibility and maintenance. This greatly maximizes our security operations.""The solution's integration capabilities are excellent. It's one of the best features.""The ability to detonate a particular problem in a sandbox environment and understand what the effects are, is helpful. We're trying, for example, to determine, when people send information in, if an attachment is legitimate or not. You just have to open it. If you can do that in a secure sandbox environment, that's an invaluable feature. What you would do otherwise would be very risky and tedious.""One of the best features of AMP is its cloud feature. It doesn't matter where the device is in regards to whether it's inside or outside of your network environment, especially right now when everybody's remote and taken their laptops home. You don't have to be VPNed into the environment for AMP to work. AMP will work anywhere in the world, as long as it has an Internet connection. You get protection and reporting with it. No matter where the device is, AMP has still got coverage on it and is protecting it. You still have the ability to manage and remediate things. The cloud feature is the magic bullet. This is what makes the solution a valuable tool as far as I'm concerned.""If somebody has been compromised, the question always is: How has it affected other devices in the network? Cisco AMP gives you a very neat view of that."

More Cisco Secure Endpoint Pros →

"It's given me a level of confidence that my network is secure.""From what we have seen, it is very scalable. We have recently acquired a company where someone had a ransomware attack when we joined networks. Within the course of just a few days, we were able to easily get CrowdStrike rolled out to about 300 machines. That also included the removal of that company's legacy anti-malware tool.""I like the Overwatch feature the most.""Cyberattack detection is very good. We use it for detecting different vulnerabilities, such as ransomware, virus, and malware. It is a good product today when compared to Symantec that we used previously.""I value the overall behavior analysis of CrowdStrike. The engine of this product is what drew us to this solution.""Probably the most valuable thing to me is the real-time response piece. The fact that I can connect to an endpoint as long as it is on the Internet, no matter where it is globally. I can remove files from the endpoint, drop files on the endpoint, stop processes, reboot it, run custom scripts, and deploy software. Pretty much no other tool can do all that.""The most valuable feature is the machine learning that they use to check certain patterns in the endpoint devices. It checks the whole ecosystem or entire environment.""The most valuable feature is the indicator of compromise, which show you what file was either quarantined or removed."

More CrowdStrike Falcon Pros →

"The firewall, IPS and device control are useful at protecting the environment.""I like the additional features that come with it. The firewall feature and the encryption feature that they throw in are good as well. Another thing that I like about Symantec is that it runs on different platforms, not just on Windows.""The most valuable feature is the automated updating feature.""Device control is most valuable. Symantec is providing all such features in the basic plan, whereas when we last checked, such a feature was not available in the basic plan of Malwarebytes.""It is a solid antivirus security product.""Symantec End-user Endpoint Security is a very powerful solution.""The valuable features are device control, SONOR, and anti-virus.""It just works. We have a console, and I can see it at a glance. I don't have any problems with it at all."

More Symantec End-User Endpoint Security Pros →

Cons
"...the greatest value of all, would be to make the security into a single pane of glass. Whilst these products are largely integrated from a Talos perspective, they're not integrated from a portal perspective. For example, we have to look at an Umbrella portal and a separate AMP portal. We also have to look at a separate portal for the firewalls. If I could wave a magic wand and have one thing, I would put all the Cisco products into one, simple management portal.""The room for improvement would be on event notifications. I have mine tuned fairly well. I do feel that if you subscribe to all the event notification types out-of-the-box, or don't really go through and take the time to filter out events, the notifications can become overwhelming with information. Sometimes, when you're overwhelmed with information, you just say, "I'm not going to look at anything because I'm receiving so much." I recommend the vendor come up with a white paper on the best practices for event notifications.""The one challenge that I see is the use of multiple endpoint protection platforms. For instance, we have AMP, but we also have Microsoft Windows Defender, System Center Endpoint Protection, and Microsoft Malware Protection Engine deployed. So, we have a bunch of different things that do the same thing. What winds up happening is, e.g., if I get an alert for a potential incident or malware and want to pull the file, I'll go to fetch the file to analyze it. But, one of these other programs has already gotten it, so the file has already been quarantined by another endpoint protection system. AMP doesn't realize that and the file fetch fails, then you're left wondering what's going on.""I would like to see integration with Cisco Analytics.""We have had some problems with updates not playing nice with our environment. This is important, because if there is a new version, we need to test it thoroughly before it goes into production. We cannot just say, "There's a new version. It's not going to give us any problems." With the complexity of the solution using multiple engines for multiple tasks, it can sometimes cause performance issues on our endpoints. Therefore, we need to test it before we deploy. That takes one to three days before we can be certain that the new version plays nice with our environment.""We don't have issues. We think that Cisco covers all of the security aspects on the market. They continue to innovate in the right way.""The thing I hate the most, which they have not fixed, is when it creates duplicate entries within a console. If you have a computer and you upgrade from Windows 7 to Windows 10, or you upgrade your agent from version 6 to 7, it creates a new instance in there instead of updating the information. Instead of paying a license for one computer, I have to license two computers until I manually go in, search for all the duplicate entries, and clean them out myself.""Maybe there is room for improvement in some of the automated remediation. We have other tools in place that AMP feeds into that allow for that to happen, so I look at it as one seamless solution. But if you're buying AMP all by itself, I don't know if it can remove malicious software after the fact or if it requires the other tools that we use to do some of that."

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"Basically, they don't cover legacy OS or applications. That's the only issue we're concerned about""I would also like to see the endpoint firewall component produce some level of logging and feedback.""They need to strengthen the forensic capabilities of this product, for e-discovery.""I would like to see a little bit more in the offline scanning ability. This just comes from my background in what I have done in other positions. They only scan on demand, so I always have this fear that we sometimes maybe email out a dormant virus and can be held liable for that. That is something where I would like to see a little bit more robustness to the tool.""The biggest issue with Falcon as a standalone product is it doesn't have very much reporting.""The price is too high.""It does take more time to scan than other solutions.""I would like them to improve the correlation of data in the search algorithms. When we run an investigation, malware, phishing, etc., I want to look at multiple endpoints at once to correlate that data to see the likenesses, e.g., how are they not alike or what systems and processes are running across those systems? I don't want to have to run the same search in their Spotlight module five, 10, 15, or 100 times to get 100 different results, copy that data out, and then correlate it on my own. In a very simple way, I want to be able to load up a comma-delimited list giving me the spotlight data on these X amount of hosts, letting me search for it quickly. We have had to go back to CrowdStrike, and say, "Our search are taking far too long for even one host." They did bump up the cores and that did improve performance, but it is still kind of slow to get that Spotlight data. That is probably our biggest pain point. I think that needs some help. I understand this kind of information access is probably not the easiest thing to do. It is probably a big ask depending on how their back-end is setup."

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"After selling this product, what we have observed is that the system gets slower, which is a major issue.""It would be perfect if it is capable of detecting or checking ransomware.""They provide the updates of the client, and those clients need a reboot after the upgrade, which is something we don't like. We don't like to reboot the server after the upgrade because we have live applications. If we do a reboot, it can impact the business as well.""The spam filter is something that you can't control, and you can't set the filter to intercept different types of emails.""We had trouble with the advanced features, such as the firewall builder and all the network protection modules. We were having a lot of issues because it would sometimes block users or the printing, or it would create issues with the network access resources.""We are not satisfied with the technical support.""They are lacking the visibility that you get in a heuristical, next-generation AI product.""Is not a full anti-ransomware solution."

More Symantec End-User Endpoint Security Cons →

Pricing and Cost Advice
  • "The visibility that we have into the endpoint and the forensics that we're able to collect give us value for the price. This is not an overly expensive solution, considering all the things that are provided. You get great performance and value for the cost."
  • "Whenever you are doing the licensing process, I would highly advise to look at what other Cisco solutions you have in your organization, then evaluate if an Enterprise Agreement is the best way to go. In our case, it was the best way to go. Since we had so many other Cisco products, we were able to tie those in. We were actually able to get several Cisco security solutions for less than if we had bought three or four Cisco security solutions independently or ad hoc."
  • "In our case, it is a straightforward annual payment through our Enterprise Agreement."
  • "Our company was very happy with the price of Cisco AMP. It was about a third of what we were paying for System Center Endpoint Protection."
  • "There are a couple of different consumption models: Pay up front, or if you have an enterprise agreement, you can do a monthly thing. Check your licensing possibilities and see what's best for your organization."
  • "The Enterprise Agreement is like an all-you-can-eat buffet of Cisco products. In that vein, it was very affordable."
  • "We can know if something bad is potentially happening instantaneously and prevent it from happening. We can go to a device and isolate it before it infects other devices. In our environment, that's millions of dollars saved in a matter of seconds."
  • "The pricing and licensing are reasonable. The cost of AMP for Endpoints is inline with all the other software that has a monthly endpoint cost. It might be a little bit higher than other antivirus type products, but we're only talking about a dollar a month per user. I don't see that cost as being an issue if it's going to give us the confidence and security that we're looking for. We have had a lot of success and happiness with what we're using, so there's no point in changing."
  • More Cisco Secure Endpoint Pricing and Cost Advice →

  • "Our company pays approximately US$ 65,000 annually for 900 machines."
  • "The pricing on CrowdStrike is per license. It was about $42 per seat yearly."
  • "The pricing could be reduced. If it was more reasonable that would be great."
  • "Our licensing fees were between $50,000 and $60,000 per year, which was pretty expensive for a small business."
  • "When comparing to Microsoft, CrowdStrike Falcon is more expensive."
  • "All I can say about the licensing cost is that it's negotiable."
  • "The price is too high."
  • "The pricing is good and there are no costs in addition to the standard licensing fees."
  • More CrowdStrike Falcon Pricing and Cost Advice →

  • "We pay our licensing fees on a yearly basis, and everything is included in that price."
  • "Its price should be reasonable."
  • "There are subscription costs, we typically purchase the annual subscription. There can be other expenses too, for example, we use CrowdStrike also as part of our policy."
  • "The prices fluctuate, but this year I think it was maybe around $12,000."
  • "The EDR options are costlier than other products."
  • "Licensing is based on a yearly subscription."
  • "Symantec is expensive."
  • "Its price is reasonable."
  • More Symantec End-User Endpoint Security Pricing and Cost Advice →

    report
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    Questions from the Community
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    Top Answer: 
    Licensing fees are on a yearly basis and I am happy with the pricing.
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    Top Answer: 
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    Top Answer: 
    Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing… more »
    Top Answer: 
    The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never push… more »
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    Comparisons
    Also Known As
    Cisco AMP for Endpoints
    CrowdStrike
    Symantec EPP, Symantec Endpoint Protection (SEP)
    Learn More
    Overview

    Advanced Malware Protection (AMP) is subscription-based, managed through a web-based management console, and deployed on a variety of platforms that protects endpoints, network, email and web Traffic. AMP key features include the following: Global threat intelligence to proactively defend against known and emerging threats, Advanced sandboxing that performs automated static and dynamic analysis of files against more than 700 behavioral indicators, Point-in-time malware detection and blocking in real time and Continuous analysis and retrospective security regardless of the file's disposition and Continuous analysis and retrospective security.

    CrowdStrike is the leader in cloud-delivered next-generation endpoint protection. CrowdStrike has revolutionized endpoint protection by being the first and only company to unify next-generation antivirus (AV), endpoint detection and response (EDR), and a 24/7 managed hunting service — all delivered via a single lightweight agent. 

    Many of the world’s largest organizations already put their trust in CrowdStrike, including three of the 10 largest global companies by revenue, five of the 10 largest financial institutions, three of the top 10 health care providers, and three of the top 10 energy companies.

    Request a free trial here: https://go.crowdstrike.com/try-falcon-prevent

    Unmatched Endpoint Safety for Your OrganizationAs an on-premises, hybrid, or cloud-based solution, the single-agent Symantec platform protects all your traditional and mobile endpoint devices, and uses artificial intelligence (AI) to optimize security decisions.

    Offer
    Learn more about Cisco Secure Endpoint
    Get Fast and Easy Protection Against All Threats

    Protect your organization from all threats - not just malware - even when computers and servers aren’t connected to the internet. Start your free trial and deploy CrowdStrike Falcon within minutes to start receiving full threat protection.

    Learn more about Symantec End-User Endpoint Security
    Sample Customers
    Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
    Information Not Available
    Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
    Top Industries
    REVIEWERS
    Healthcare Company13%
    Manufacturing Company13%
    Government13%
    University7%
    VISITORS READING REVIEWS
    Comms Service Provider24%
    Computer Software Company23%
    Government7%
    Financial Services Firm5%
    REVIEWERS
    Financial Services Firm17%
    Energy/Utilities Company9%
    Hospitality Company9%
    Insurance Company9%
    VISITORS READING REVIEWS
    Computer Software Company25%
    Comms Service Provider20%
    Government6%
    Financial Services Firm5%
    REVIEWERS
    Financial Services Firm12%
    Pharma/Biotech Company8%
    University7%
    Computer Software Company7%
    VISITORS READING REVIEWS
    Computer Software Company24%
    Comms Service Provider22%
    Government7%
    Financial Services Firm4%
    Company Size
    REVIEWERS
    Small Business39%
    Midsize Enterprise18%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise21%
    Large Enterprise51%
    REVIEWERS
    Small Business27%
    Midsize Enterprise23%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise31%
    Large Enterprise46%
    REVIEWERS
    Small Business41%
    Midsize Enterprise22%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business43%
    Midsize Enterprise15%
    Large Enterprise42%
    Find out what your peers are saying about CrowdStrike Falcon vs. Symantec End-User Endpoint Security and other solutions. Updated: January 2022.
    564,729 professionals have used our research since 2012.

    CrowdStrike Falcon is ranked 1st in Endpoint Protection for Business (EPP) with 34 reviews while Symantec End-User Endpoint Security is ranked 6th in Endpoint Protection for Business (EPP) with 59 reviews. CrowdStrike Falcon is rated 8.8, while Symantec End-User Endpoint Security is rated 7.2. The top reviewer of CrowdStrike Falcon writes "Speeds up the data collection for our phishing playbooks dramatically". On the other hand, the top reviewer of Symantec End-User Endpoint Security writes "Lacks next-generation behaviour-based detection, offers terrible technical support, and not as robust as competitors". CrowdStrike Falcon is most compared with Microsoft Defender for Endpoint, SentinelOne, Cortex XDR by Palo Alto Networks, Darktrace and McAfee Endpoint Security, whereas Symantec End-User Endpoint Security is most compared with Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Trend Micro Deep Security, McAfee Endpoint Security and Cybereason Endpoint Detection & Response. See our CrowdStrike Falcon vs. Symantec End-User Endpoint Security report.

    See our list of best Endpoint Protection for Business (EPP) vendors.

    We monitor all Endpoint Protection for Business (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.