Sophos MDR vs ThreatLocker Cyber Hero MDR comparison

Sophos and ThreatLocker are both solutions in the Managed Detection and Response (MDR) category. Sophos is ranked #5 with an average rating of 8.8, while ThreatLocker is ranked #9 with an average rating of 9.1. Sophos holds a 4.4% mindshare in MDR, compared to ThreatLocker’s 1.4% mindshare. Additionally, 100% of Sophos users are willing to recommend the solution, compared to 100% of ThreatLocker users who would recommend it.

Sophos MDR

Read 33 Sophos MDR reviews

3,528 Views
3,493 Comparison Views

100% willing to recommend

ThreatLocker Cyber Hero MDR

Read 9 ThreatLocker Cyber Hero MDR reviews

699 Views
699 Comparison Views

100% willing to recommend

Sophos MDR

ThreatLocker Cyber Hero MDR

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Jan 11, 2026

Sophos MDR and ThreatLocker Cyber Hero MDR compete in the managed detection and response category, each bringing forward unique strengths. Sophos seems to have an advantage with its comprehensive threat hunting and integration capabilities, while ThreatLocker stands out with its rapid threat response and zero-trust protection.

Features: Sophos MDR offers comprehensive threat hunting, flexible licensing plans, and seamless integration with third-party solutions. ThreatLocker Cyber Hero MDR emphasizes zero-trust ringfencing, rapid reduction in mean time to detect, and robust protection against unauthorized access.

Room for Improvement: Sophos MDR users note the need for enhanced endpoint protection, more comprehensive reporting, and competitive pricing. ThreatLocker Cyber Hero MDR may improve with more granular threat exclusions, better platform integration, and clearer training resources.

Ease of Deployment and Customer Service: Both solutions support versatile deployment across various environments like public and private clouds. Sophos MDR is praised for good support but could improve in response times. ThreatLocker Cyber Hero MDR similarly receives positive feedback, with a suggestion for quicker responses and simpler authentication.

Pricing and ROI: Sophos MDR's pricing varies, considered expensive by some but offering significant ROI, especially for larger enterprises. ThreatLocker Cyber Hero MDR offers high ROI, yet its pricing may be challenging for smaller businesses, leading to demands for more competitive options.

To learn more, read our detailed Sophos MDR vs. ThreatLocker Cyber Hero MDR Report (Updated: January 2026).

Buyer's Guide

Sophos MDR vs. ThreatLocker Cyber Hero MDR

January 2026

Download the complete report

Helped 881,082 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.7

Sophos MDR lowers staffing and insurance costs while enhancing security, offering efficient threat response without needing dedicated teams.

Sentiment score

8.0

ThreatLocker Cyber Hero MDR boosts ROI by enhancing security, reducing threats, and increasing client revenue with proactive measures.

It allows them to have access to a SOC-like service without the associated costs.

Akhil Rajan

Business Development Manager at StarOne IT Solutions

On average, these claims are 97.5% lower compared to those relying solely on endpoint protection.

Ahmed_Fahmy

Operations Technical Lead at IT Supporters

For more quotes and insights, download the Sophos MDR report

One customer who previously did not have anything like this mentioned having peace of mind, which is invaluable for a business owner.

Andres Plaza

President & Chief Executive Officer at OneconnectionIT

It saves us from extensive remediation when a compromise occurs and aids in proactive measures before threats arise.

Alexander Mauthe

Support engineer at Strikeworks Media

We now have enough to support technicians and bring someone else on board, which we could not do before because we were very inexpensive.

reviewer2666010

Works

For more quotes and insights, download the ThreatLocker Cyber Hero MDR report

Customer Service

Sentiment score

7.2

Sophos MDR's customer service is praised for its efficiency but criticized for occasional slow response times and communication issues.

Sentiment score

9.1

ThreatLocker Cyber Hero MDR's customer service is praised for its quick, responsive, and knowledgeable support team, fostering high satisfaction.

Sophos offers different support levels depending on the severity of the issues, which ensures timely assistance.

Akhil Rajan

Business Development Manager at StarOne IT Solutions

I would rate the technical support by Sophos at nine point five out of ten.

Ahmed_Fahmy

Operations Technical Lead at IT Supporters

For more quotes and insights, download the Sophos MDR report

The senior team at ThreatLocker is also very accessible in case we need any help.

Michael Rooney

CTO at FutureRange

ThreatLocker's support and Cyber Heroes have the absolute best support in the industry, in my opinion, bar none.

Dimitri Rodis

Manager and co founder at Integrita Systems

The ThreatLocker team has been fantastic, assisting us at every step.

Alexander Mauthe

Support engineer at Strikeworks Media

For more quotes and insights, download the ThreatLocker Cyber Hero MDR report

Scalability Issues

Sentiment score

7.9

Sophos MDR is favored for its scalability, easy integration, and adaptability, despite potential cost challenges for large expansions.

Sentiment score

9.0

ThreatLocker Cyber Hero MDR is highly scalable, quick to implement, and effortlessly handles extensive user and device growth.

Users have noted that the solution can easily scale to accommodate an increasing number of protected devices without the need for redeployment.

Ahmed_Fahmy

Operations Technical Lead at IT Supporters

Sophos MDR seems to have no limitations on scalability.

Akhil Rajan

Business Development Manager at StarOne IT Solutions

For more quotes and insights, download the Sophos MDR report

I can onboard a new customer in no time, freeing up time for my team to onboard as many as needed without it taking too much time.

Andres Plaza

President & Chief Executive Officer at OneconnectionIT

Scalability is great; I would rate it a ten out of ten.

Alexander Mauthe

Support engineer at Strikeworks Media

It scales with you.

reviewer2666010

Works

For more quotes and insights, download the ThreatLocker Cyber Hero MDR report

Stability Issues

Sentiment score

7.9

Sophos MDR is highly rated for stability, offering reliable performance, minimal disruptions, and effective real-time threat management.

Sentiment score

8.8

ThreatLocker Cyber Hero MDR is highly reliable, with users praising its stability and prompt threat resolution despite occasional training issues.

The continuous monitoring and quick incident response provided by Sophos MDR help catch potential threats early, minimizing downtime and keeping data safe.

Ahmed_Fahmy

Operations Technical Lead at IT Supporters

I would rate the stability as very reliable.

Akhil Rajan

Business Development Manager at StarOne IT Solutions

For more quotes and insights, download the Sophos MDR report

What's been wonderful about ThreatLocker is when we have found an issue and identified it, the entire team has taken those things seriously and gotten them remediated for us and our clients quickly, and more quickly than I've experienced with other vendors.

Dimitri Rodis

Manager and co founder at Integrita Systems

I would rate it around nine out of ten.

Alexander Mauthe

Support engineer at Strikeworks Media

For more quotes and insights, download the ThreatLocker Cyber Hero MDR report

Room For Improvement

Sophos MDR requires integration and performance enhancements, better communication, comprehensive reporting, competitive pricing, and improved threat protection.

Desirable features include integration, affordability, EDR improvements, better training, communication, patch management, third-party API support, and granular control.

Introducing more detailed and customizable reporting and analytics features could help organizations better understand their security posture and the effectiveness of the MDR service.

Ahmed_Fahmy

Operations Technical Lead at IT Supporters

For more quotes and insights, download the Sophos MDR report

It is preferred that everything is seen under one tool rather than multiple platforms requiring multiple logins.

Andres Plaza

President & Chief Executive Officer at OneconnectionIT

The Cyber Hero Support is not as effective as it is portrayed.

reviewer2666010

Works

From an MDR perspective, the solution can have the ability to ingest logs from other sources, such as M365, firewalls, external sources, and even cloud SaaS-based platforms.

Michael Rooney

CTO at FutureRange

For more quotes and insights, download the ThreatLocker Cyber Hero MDR report

Setup Cost

Sophos MDR's subscription pricing varies by user count, offering 24/7 support and mixed affordability opinions based on features.

ThreatLocker Cyber Hero MDR is seen as competitively priced, offering good value, especially for larger companies, with flexible options.

The solution is cost-efficient, especially for small customers who cannot justify the expense of setting up an internal SOC.

Akhil Rajan

Business Development Manager at StarOne IT Solutions

The pricing of Sophos MDR is reasonable and competitive, scoring about nine out of ten.

Ahmed_Fahmy

Operations Technical Lead at IT Supporters

For more quotes and insights, download the Sophos MDR report

Pricing is a bit high, with a minimum of 50 devices.

Himala Gamage

It manager at a construction company with 11-50 employees

We would have been one of the biggest partners in Ireland, so we got pretty good pricing at the start, and it is still competitive.

Michael Rooney

CTO at FutureRange

We have an essential users package where we charge per head, and then we have an advanced security offering that we charge per head, and we've baked ThreatLocker into that advanced offering for our clients.

reviewer2666370

Technology Consultant at a consultancy with 1-10 employees

For more quotes and insights, download the ThreatLocker Cyber Hero MDR report

Valuable Features

Sophos MDR offers comprehensive threat hunting, 24/7 support, and seamless integration, providing scalable protection against diverse cyber threats.

ThreatLocker Cyber Hero MDR enhances security with application ringfencing, quick incident responses, and 24/7 monitoring, boosting trust and productivity.

The important features of Sophos MDR include detection and response capabilities.

Ahmed_Fahmy

Operations Technical Lead at IT Supporters

The most valuable feature of Sophos MDR is that it offers a monitoring service directly from the OEM, which is beneficial for SMB customers who cannot afford a SOC.

Akhil Rajan

Business Development Manager at StarOne IT Solutions

For more quotes and insights, download the Sophos MDR report

We've seen an 80% to 90% improvement in remediation.

Alexander Mauthe

Support engineer at Strikeworks Media

There is a tremendous amount that is helpful, such as their recording, watching the systems, locking down the systems, and their training.

reviewer2666010

Works

When the update rolled out for version 18, it was able to catch a 3CX Supply Chain attack where a client had downloaded a DLL file that was trying to steal the authenticated Office 365 or authenticated G Suite tokens.

reviewer2666370

Technology Consultant at a consultancy with 1-10 employees

For more quotes and insights, download the ThreatLocker Cyber Hero MDR report

Categories and Ranking

Sophos MDR

Ranking in Managed Detection and Response (MDR)

5th

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

ThreatLocker Cyber Hero MDR

Ranking in Managed Detection and Response (MDR)

9th

Average Rating

9.2

Reviews Sentiment

8.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Managed Detection and Response (MDR) category, the mindshare of Sophos MDR is 4.4%, down from 6.0% compared to the previous year. The mindshare of ThreatLocker Cyber Hero MDR is 1.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR) Market Share Distribution
Product	Market Share (%)
Sophos MDR	4.4%
ThreatLocker Cyber Hero MDR	1.4%
Other	94.2%

Managed Detection and Response (MDR)

Featured Reviews

Ahmed_Fahmy

Operations Technical Lead at IT Supporters

Comprehensive management and support continuously enhance threat detection and response

Based on user feedback and reviews, here are some areas where Sophos MDR could be improved and suggestions for additional features that could be included in future releases: Areas for Improvement: ---------------------- * Resource Utilization: Some users have noted that Sophos MDR can be resource-intensive, which may impact system performance. Optimizing the software to be less demanding on system resources could enhance the overall user experience. * Support Responsiveness: While the dedicated MDR team is highly praised, the standard support has received mixed. Improving the responsiveness and effectiveness of the general support team could address this concern. * Integration with Other Tools: Enhancing integration capabilities with a wider range of third-party security tools and platforms could provide a more seamless experience for users who rely on multiple security. Suggested Additional Features: ------------------------------ * Advanced Reporting and Analytics: Introducing more detailed and customizable reporting and analytics features could help organizations better understand their security posture and the effectiveness of the MDR service. * Automated Incident Response Playbooks: Providing automated playbooks for common security incidents could help organizations respond more quickly and effectively to. * Enhanced Threat Intelligence: Incorporating more advanced threat intelligence capabilities, including real-time updates and predictive analytics, could help organizations stay ahead of emerging. * User Training and Awareness Programs: Offering integrated user training and awareness programs as part of the MDR service could help organizations improve their overall security culture and reduce the risk of human error

Read full review

Andres Plaza

President & Chief Executive Officer at OneconnectionIT

Enables granular control through Ringfencing and works seamlessly for us as an MSP

The most valuable feature is ringfencing. It enables us to only allow what needs to be allowed into the environment and keep out anything else. It permits applications to perform without accessing anything they are not supposed to. For instance, if an application tries to utilize the command prompt unnecessarily, it blocks this action while still allowing users to operate the application. Being able to let the user or the customer continue to use that application but block the application from using the command prompt because it is not necessary is great. Being able to inform customers about enhanced security from a zero-trust standpoint has significantly improved our sales. We are able to walk up to a customer or call a new prospect and let them know that we are going to keep them secure at a level that they have not seen before. We are able to explain to them how cybersecurity works through it.

Read full review

See which vendors are best for you

Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.

See recommendations

881,082 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

15%

Manufacturing Company

11%

Comms Service Provider

Educational Organization

Computer Software Company

22%

Comms Service Provider

11%

University

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	4
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	8

Questions from the Community

What do you like most about Sophos MDR?

The user doesn't need a technician; it offers 24/7 support to identify and manage your infrastructure and take complete care of any technological incidents.

See all answers

What needs improvement with Sophos MDR?

See all answers

What advice do you have for others considering Sophos MDR?

I would recommend Sophos MDR because it is one of the leaders in Managed Detection and Response services and it is suitable for small, medium, and enterprise companies. I rate Sophos MDR between ni...

See all answers

What is your experience regarding pricing and costs for ThreatLocker Cyber Hero MDR?

The pricing is cost-efficient and provides good value given the level of security enhancement it provides.

See all answers

What needs improvement with ThreatLocker Cyber Hero MDR?

There are still gaps in the EDR when benchmarked against SentinelOne, but it's improving quickly. The ability for ThreatLocker to digest the 365 logs provides an elevated level of 365 protection th...

See all answers

What is your primary use case for ThreatLocker Cyber Hero MDR?

Our primary use case for ThreatLocker Cyber Hero MDR ( /products/threatlocker-cyber-hero-mdr-reviews ) is to reinforce a zero trust environment. We utilize it to avoid security faults and improve d...

See all answers

Comparisons

CrowdStrike Falcon Complete MDR vs Sophos MDR

Compared 11% of the time

Huntress Managed EDR vs Sophos MDR

Compared 10% of the time

Secureworks Taegis Managed XDR / MDR vs Sophos MDR

Compared 9% of the time

SentinelOne Vigilance vs Sophos MDR

Compared 6% of the time

Intercept X Endpoint vs Sophos MDR

Compared 6% of the time

More Sophos MDR Competitors

Arctic Wolf Managed Detection and Response vs ThreatLocker Cyber Hero MDR

Compared 31% of the time

Huntress Managed EDR vs ThreatLocker Cyber Hero MDR

Compared 16% of the time

CrowdStrike Falcon Complete MDR vs ThreatLocker Cyber Hero MDR

Compared 14% of the time

CompassOne by Blackpoint Cyber vs ThreatLocker Cyber Hero MDR

Compared 12% of the time

Red Canary vs ThreatLocker Cyber Hero MDR

Compared 8% of the time

More ThreatLocker Cyber Hero MDR Competitors

Product Reports

Buyer's Guide

Sophos MDR

January 2026

Download Sophos MDR product report

Buyer's Guide

ThreatLocker Cyber Hero MDR

January 2026

Download ThreatLocker Cyber Hero MDR product report

Also Known As

Sophos Managed Threat Response

No data available

Overview

Threat Notification Isn’t the Solution – It’s a Starting Point
Other managed detection and response (MDR) services simply notify you of attacks or suspicious events. Then it’s up to you to manage things from there.

With Sophos MTR, your organization is backed by an elite team of threat hunters and response experts who take targeted actions on your behalf to neutralize even the most sophisticated threats.

Sophos

ThreatLocker Cyber Hero MDR offers advanced threat detection and response capabilities, providing organizations with comprehensive security by monitoring and blocking unauthorized actions to maintain a robust security posture.

ThreatLocker Cyber Hero MDR enhances cybersecurity with its rapid detection and response, 24/7 monitoring, and features like ringfencing. It focuses on limiting application access to block potential threats such as PowerShell scripts and supply chain attacks. Users benefit from a significant reduction in workload and receive quick responses, maintaining robust security through a customizable allowlist and application elevation features. While the platform excels in security measures, areas for improvement include better integration, an intuitive authentication process, and enhanced customization options in user alerts. Affordability may be a concern for small businesses, and there is room for improvement in EDR capabilities compared to SentinelOne.

What are the key features of ThreatLocker Cyber Hero MDR?

Ringfencing: Limits application access to prevent unauthorized actions.
Rapid Detection and Response: Offers quick threat detection and response time.
Application Control: Customizable allowlist and application elevation.
24/7 Monitoring: Constant vigilance to address security issues proactively.

What benefits or ROI can be expected?

Reduced Workload: Cyber Hero team helps decrease security management efforts.
Enhanced Security Posture: Proactively blocks threats to ensure compliance and safety.
Quick Incident Response: Rapid reaction to threats maintains operational continuity.

In industries where protecting sensitive data is critical, such as healthcare, finance, and government, ThreatLocker Cyber Hero MDR is implemented to secure endpoints and servers. Organizations deploy it to establish a zero trust environment, manage administrative privileges, and prevent unauthorized software installations. Its capability to monitor continuously and control installation processes ensures reduced risks of cyber attacks, enhanced compliance with security protocols, and assures continuous support and incident response integration specific to industry requirements.

ThreatLocker

Buyer's Guide

Sophos MDR vs. ThreatLocker Cyber Hero MDR

January 2026

Free Report: Sophos MDR vs. ThreatLocker Cyber Hero MDR

Find out what your peers are saying about Sophos MDR vs. ThreatLocker Cyber Hero MDR and other solutions. Updated: January 2026.

DOWNLOAD NOW

881,082 professionals have used our research since 2012.

See our Sophos MDR vs. ThreatLocker Cyber Hero MDR report.

See our list of best Managed Detection and Response (MDR) vendors.

We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.