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CrowdStrike Falcon Complete MDR vs Kaspersky Next MXDR Optimum comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
CrowdStrike Falcon Complete MDR offers improved threat management, reducing personnel needs and enhancing security confidence, despite initial costs.
Sentiment score
1.0
Users praised significant cost savings, improved cybersecurity, efficient threat detection, ease of deployment, and high return on investment with Kaspersky TOTAL Security.
I have seen a return on investment with CrowdStrike Falcon Complete MDR, where the capabilities provided would require multiple people to match.
Manager,Information Security with 501-1,000 employees
I have indeed seen a return on investment with CrowdStrike Falcon Complete MDR; it's 100%.
Security Analyst at a real estate/law firm with 1,001-5,000 employees
CrowdStrike Falcon Complete MDR has increased my confidence in my company's ability to respond to security incidents a lot, since we didn't have anything when we started.
CIO at Balcan Innovations
 

Customer Service

Sentiment score
6.3
CrowdStrike Falcon Complete MDR is praised for service and resolution speed, despite occasional slow initial contacts and language barriers.
Sentiment score
4.7
Kaspersky TOTAL Security support is satisfactory but hindered by slow responses in Pakistan due to no local team.
I have pretty good visibility into the investigations and actions performed by the Falcon Complete team because they have notes on every alert.
Information security manager at a government with 201-500 employees
The customer support from CrowdStrike is superb.
Manager,Information Security with 501-1,000 employees
I rate the customer support of CrowdStrike Falcon Complete MDR a 10.
IT Security Administrator at a financial services firm with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
7.2
CrowdStrike Falcon Complete MDR scales across diverse environments, with cloud-native structure and scalability from hundreds to tens of thousands of endpoints.
Sentiment score
4.3
Kaspersky TOTAL Security for Business is scalable, integrates easily, performs stably, and offers customizable, centralized control for diverse environments.
It is easy to scale with the support of CrowdStrike.
Technical Support Analyst at a computer software company with 51-200 employees
I can deploy a number of clients without impact as long as there are a sufficient number of licenses.
General Manager at a computer software company with 10,001+ employees
Once all objectives were met, the solution proved to be fully scalable.
Assistant Director to ACIR at Board Of Revenue
 

Stability Issues

Sentiment score
8.3
CrowdStrike Falcon Complete MDR is highly stable and reliable, with minimal performance impact and excellent user satisfaction.
Sentiment score
7.9
Kaspersky TOTAL Security for Business is praised for its stability, efficiency, and reliable protection, offering consistent and dependable operation.
The solution is stable, like Falcon, and does not cause any problems for the agent to work with minimal memory.
Technical Support Analyst at a computer software company with 51-200 employees
I find that it is very stable; however, there is always room for improvement.
General Manager at a computer software company with 10,001+ employees
 

Room For Improvement

CrowdStrike Falcon Complete MDR needs UI enhancements, better integration, customized access, performance optimization, and expanded features like DLP management.
Older endpoints and support services have performance and security issues, lacking 24/7 support and clear deployment processes.
There are several issues we are facing with CrowdStrike Falcon Complete MDR, including data overload, noise, and false positive alerts.
Assistant Director to ACIR at Board Of Revenue
I would like to see better drill-down reports and better information for executive teams in the dashboards or reports.
VP of IT at a construction company with 1-10 employees
CrowdStrike Falcon Complete MDR could be improved by addressing medium-level threats more thoroughly.
System Administrator at a construction company with 501-1,000 employees
Sometimes when we leave it to our clients to deploy themselves, they normally call us and ask us to come and resolve the issue.
Director at Calidad Systems Limited
The errors in security management always appear, and I cannot remove them.
General Manager at water company benisuef
 

Setup Cost

CrowdStrike Falcon Complete's modular pricing offers value for larger enterprises with inclusive features and transparent, scalable costs.
<p>Kaspersky TOTAL Security for Business provides comprehensive enterprise protection with robust features, but it can be resource-intensive.</p>
From an enterprise level perspective, it should be reduced by approximately 20 to 25%.
Assistant Director to ACIR at Board Of Revenue
When discussing these features, pricing considerations become complicated, which is the most challenging aspect of the purchasing process.
System Administrator at a construction company with 501-1,000 employees
My experience with pricing, setup costs, and licensing was that it was very fair per license for the contract compared to the other vendor we were looking at.
System Admin at Orange County Employees Retirement System
I think the product's price is not expensive.
General Manager at water company benisuef
 

Valuable Features

CrowdStrike Falcon Complete MDR provides AI-driven endpoint security with 24/7 monitoring, seamless integration, and real-time threat detection.
Kaspersky TOTAL Security excels in real-time threat protection with user-friendly features, centralized management, and AI-enhanced ransomware detection.
We have achieved 100% success in detection with our clients and have no need for reclamation.
Technical Support Analyst at a computer software company with 51-200 employees
We are getting real-time response from CrowdStrike Falcon Complete MDR.
IT Manager at IFB Industries Ltd
CrowdStrike Falcon Complete MDR has impacted my organization positively, as it has been able to make sure we have the proper protection in place and helped us with our cybersecurity posture.
VP of IT at a construction company with 1-10 employees
You can deploy it from the server to the end users, and you are able to manage and monitor each and every endpoint, including how it behaves and what things are coming in through a certain endpoint.
Director at Calidad Systems Limited
Kaspersky TOTAL Security for Business's anti-malware feature has a positive effect.
General Manager at water company benisuef
 

Categories and Ranking

CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
2nd
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
93
Ranking in other categories
No ranking in other categories
Kaspersky Next MXDR Optimum
Ranking in Managed Detection and Response (MDR)
28th
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
5
Ranking in other categories
Endpoint Protection Platform (EPP) (39th), Extended Detection and Response (XDR) (39th)
 

Mindshare comparison

As of October 2026, in the Managed Detection and Response (MDR) category, the mindshare of CrowdStrike Falcon Complete MDR is 4.4%, down from 10.4% compared to the previous year. The mindshare of Kaspersky Next MXDR Optimum is 0.2%. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon Complete MDR4.4%
Kaspersky Next MXDR Optimum0.2%
Other95.4%
Managed Detection and Response (MDR)
 

Featured Reviews

reviewer2895252 - PeerSpot reviewer
Security Analyst at a real estate/law firm with 1,001-5,000 employees
Round-the-clock monitoring has freed our small team and improves our threat response focus
In terms of improvement for CrowdStrike Falcon Complete MDR, they just keep going full steam ahead. The biggest room for a house is the room for improvement, but as of right now, I don't have any complaints about CrowdStrike Falcon Complete MDR. Additional features that should be included in the next release of CrowdStrike Falcon Complete MDR would be on-demand scanning. That is something we have to do manually. For instance, if a user plugs in a USB device, even though in our environment we have USB devices locked completely, CrowdStrike Falcon Complete MDR will still read those devices even though they can't physically access them. If it does find malicious software, those are manually done still, and that's per the SLA. I have had a few of those that have come up, but those have been few and far between.
HM
General Manager at water company benisuef
Centralized protection has improved malware defense and simplifies on‑premises deployment
What I like in Kaspersky TOTAL Security for Business is that I tried the deployment on only the endpoint with no EDR, and it is easy to use. Kaspersky TOTAL Security for Business's anti-malware feature has a positive effect. Centralized security management in Kaspersky TOTAL Security for Business is good, but many errors appear in the software management.
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Top Industries

By visitors reading reviews
Outsourcing Company
10%
Manufacturing Company
9%
Financial Services Firm
8%
Comms Service Provider
6%
Outsourcing Company
15%
Comms Service Provider
14%
Construction Company
11%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise23
Large Enterprise35
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
This service has definitely decreased the time needed for detecting, investigating, or responding to threats. As for how much it has decreased, I would say dramatically. It's hard to put a specific...
What needs improvement with CrowdStrike Falcon Complete?
An improvement I could suggest for this service would be a live support option because sometimes we reach out to CrowdStrike Falcon Complete MDR, and it takes some time to get a quicker response if...
What is your primary use case for CrowdStrike Falcon Complete?
We acquired CrowdStrike Falcon Complete MDR about seven months ago. The security challenges or resource constraints that led my company to choose CrowdStrike Falcon Complete MDR stem from using a d...
What needs improvement with Kaspersky TOTAL Security for Business?
The logs should be improved. The response time could be enhanced. To make Kaspersky TOTAL Security for Business closer to a perfect score, I would prefer it to be more user-friendly. Sometimes when...
What is your primary use case for Kaspersky TOTAL Security for Business?
I still work with Kaspersky TOTAL Security for Business. I use Kaspersky TOTAL Security for Business and another product.
 

Also Known As

Falcon Complete
No data available
 

Overview

 

Sample Customers

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Information Not Available
Find out what your peers are saying about CrowdStrike Falcon Complete MDR vs. Kaspersky Next MXDR Optimum and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.