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SentinelOne Wayfinder Threat Detection and Response vs eSentire comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 9, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

eSentire
Ranking in Managed Detection and Response (MDR)
26th
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
SentinelOne Wayfinder Threa...
Ranking in Managed Detection and Response (MDR)
2nd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
32
Ranking in other categories
AI Security Services (1st)
 

Featured Reviews

reviewer2136705 - PeerSpot reviewer
Independent Information Technology Consultant at a non-profit with 1-10 employees
A solid product for security, but the MSP program should be simpler
Their MSP program should be made much more simple. It's too convoluted in its process. They have two different kinds of people that sell their product. They have resellers and MSPs. A reseller would just be a company going and saying that I need licenses, and that in turn goes to eSentire, which then goes to the customer, and they do the transaction. We were on the MSP side. We were the ones who took a potential customer to eSentire, and we were the ones who closed the deals. We were the ones who went through everything, and in the end, it was just a notice saying that let's spin up a new tenant. That's the kind of difference we're talking about. From my standpoint, their MSP program, in general, needed to be worked on. It should be made much more simple. It's too convoluted in its process. I know it was in the process of being revamped, and as of the end of January, it was not finished. That was the last contact I had with eSentire, but I know that, at this point of the year, they were supposed to have rolled that new MSP program out to take care of all of the negative things. They were going through that process and making it much better. Once they get that implemented, they will be a good, solid vendor.
reviewer2873466 - PeerSpot reviewer
Desktop Support Engineer at a outsourcing company with 51-200 employees
Centralized threat insights have transformed how my team prioritizes and investigates incidents
SentinelOne Wayfinder Threat Detection and Response is a strong platform overall, but there are areas for improvement. The reporting and dashboard customization could be more flexible to better suit different teams' needs. In some cases, having more detailed investigation guidance and clearer explanations for complex detections would help analysts, especially those who are new to the platform. I would also like to see broader integration with third-party security tools and additional customization options for alerts and workflows. These improvements would make it even easier to fit the platform into different security environments and operational processes. One area that could be improved is the availability of more advanced training resources and practical documentation. While the platform is user-friendly, having more detailed use case-based guides, troubleshooting examples, and hands-on learning materials would help teams get more value from the solution. Additional best practice documentation around threat investigation, workflow integration, and advanced features would also be helpful. Regular training sessions or updates with learning context would make it easier for administrators and analysts to stay current with new capabilities and improve their overall usage of the platform. One additional area for improvement would be providing more customization options for dashboard, reports, and workflow to better match different organizations and requirements. Enhanced automation options and more detailed guidance for complex threat investigation would also help teams get even more value from the platform. More frequent advanced training materials, real-world use cases, and updated documentation would be beneficial as new features are introduced. Overall, the platform is effective, but continued improvements in customization, learning resources, and investigation capabilities would make it even stronger.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Being able to sleep well at night knowing that eSentire is guarding everything that goes in and out of your network was also a good ROI."
"The Managed Detection and Response (MDR) feature was really good and most valuable. We were handling very sensitive data, and we needed a quick response in real-time, which eSentire provided. It was also cost-effective, and their SOC team was very responsive."
"The managed detection response (MDR) product was the most valuable."
"The product is stable."
"SentinelOne is a comprehensive solution for protecting SOAP-based web services and AWS-based cloud infrastructure."
"One of the best features SentinelOne Wayfinder Threat Detection and Response offers is the Purple AI and behavioral detection capability, which is superior to traditional EDRs that rely solely on signatures."
"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten."
"The rollback feature offered by the product is good."
"SentinelOne Wayfinder Threat Detection and Response is in good shape and is 99% reliable."
"SentinelOne Vigilance has very good detection."
"The initial setup process was straightforward, and deployment can take approximately half a day, depending on the company's size."
 

Cons

"Its GUI can be a lot better."
"From my standpoint, their MSP program, in general, needed to be worked on. It should be made much more simple. It's too convoluted in its process. I know it was in the process of being revamped, and as of the end of January, it was not finished."
"Occasionally during an update, customers may temporarily be without protection until the upgrade is complete."
"The process to replicate exclusions is not user-friendly."
"I suspect that the areas for improvement may not necessarily lie within the tool itself but rather in our organization's lack of knowledge and understanding of cybersecurity. Cybersecurity is a complex area, and our organization has a skill set deficit. Therefore, we rely on our cybersecurity support company to help us manage the tool and handle incidents. Our limited expertise sometimes prevents us from fully utilizing them or identifying potential gaps."
"When upgrades are required on the server, you need to almost remove SentinelOne Vigilance completely off the system. We put SentinelOne Vigilance on silence for the monitor mode, but we were having trouble upgrading the server. I had to remove SentinelOne Vigilance completely from the server, but that meant that all the previous logs of attacks I wanted to look at on the server were gone. This is one thing they need to improve, they need better compatibility with the Microsoft Windows service. I should not have to remove the agent completely to upgrade the service."
"I think their technical support has some problems with scanning on the Linux machine, but other than that, everything is fine."
"When upgrades are required on the server, you need to almost remove SentinelOne Vigilance completely off the system."
"The integration with Microsoft 365 for SentinelOne Singularity MDR isn't quite as effective as with Field Effect."
"There's no problem with how this product works, but the toughest challenge that customers find is with its deployment and tuning. Getting it tuned properly takes some time. You can deploy it with just about anything, but it's always a challenge."
 

Pricing and Cost Advice

"It was cost-effective and not very expensive. Licensing was on a yearly basis. There were no additional costs to the standard licensing fee."
"The MSP model we were in needed some work. It was not MSP-friendly, which means that an MSP is going to say that I have five thousand endpoints that I will eventually get to you, but for now, we're gonna start moving and let me purchase a thousand. So, you buy a thousand licenses, and you ramp up to that thousand. When you're ready to move on, you buy the next how many. That's the way an MSP likes to work, whereas it was a little bit different with eSentire. You had to purchase specific amounts for specific customers. It wasn't very friendly when it came to pricing for MSPs."
"I give the cost a three out of ten."
"The tool's pricing is slightly cheaper than other alternatives. It's not just about licensing costs; because we already have it implemented, we can save money on deployment and initial setup. Additionally, SentinelOne Vigilance is slightly cheaper in licensing, maybe around 10-15 percent cheaper."
"I rate the solution's pricing a five out of ten since it is a very highly-priced solution."
"The licensing cost depends on the number of connected devices and whether you purchase additional services."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing an eight out of ten."
"I rate the product's pricing an eight out of ten since it is really expensive, but it is well worth what my company gets."
"SentinelOne Vigilance is priced in a normal range."
"The solution’s pricing is very reasonable."
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Top Industries

By visitors reading reviews
Construction Company
13%
Manufacturing Company
12%
Government
9%
Financial Services Firm
7%
Outsourcing Company
16%
Construction Company
10%
Comms Service Provider
7%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise2
Large Enterprise10
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for SentinelOne Vigilance?
The pricing, licensing, and setup costs in general are quite affordable.
What needs improvement with SentinelOne Vigilance?
Regarding disadvantages of SentinelOne Vigilance, there is no local hub server that I can use to download the updates and signatures only once. The solution is fully scalable, although the only poi...
What is your primary use case for SentinelOne Vigilance?
Speaking about the use cases for SentinelOne Vigilance, people are usually using these products for protecting their PCs to have a clean environment.
 

Also Known As

No data available
SentinelOne WatchTower, SentinelOne Wayfinder Managed Detection & Response
 

Overview

 

Sample Customers

Melissa & Doug, Mavenir System, COMMONFUND
Norwegian Airlines, TGI Fridays, AVX, FIMBank
Find out what your peers are saying about SentinelOne Wayfinder Threat Detection and Response vs. eSentire and other solutions. Updated: August 2026.
910,454 professionals have used our research since 2012.