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Cross-Enterprise Application Performance Management vs Splunk Observability Cloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cross-Enterprise Applicatio...
Ranking in Application Performance Monitoring (APM) and Observability
82nd
Average Rating
6.6
Reviews Sentiment
6.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Splunk Observability Cloud
Ranking in Application Performance Monitoring (APM) and Observability
5th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
107
Ranking in other categories
Network Monitoring Software (4th), IT Infrastructure Monitoring (3rd), Cloud Monitoring Software (2nd), Container Management (4th), Digital Experience Monitoring (DEM) (3rd)
 

Mindshare comparison

As of October 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Cross-Enterprise Application Performance Management is 0.4%, up from 0.2% compared to the previous year. The mindshare of Splunk Observability Cloud is 2.7%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Splunk Observability Cloud2.7%
Cross-Enterprise Application Performance Management0.4%
Other96.9%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Mohammed  Shahpoup - PeerSpot reviewer
Senior Deputy Manager, ITSM Architect at ICT Misr
Offers a great reporting experience, with much customization and flexibility in extracting reports but it can be more user-friendly
My experience indicates that it needs enhancements in the UI. We are in 2024, and the GUI doesn't meet current expectations for user interfaces or Excel integration. Mainly, CA Service Desk has such a bad user interface. All features and systems, like servers, should have a modern graphical user interface, but CA Service Desk remains classic and still uses a desktop-based interface. It doesn't add features easily; if you need additional functionality, you have to go through many steps. Competitors like ServiceNow, Micro Focus SMAX, and ManageEngine all have better user interfaces. This is the main solution that needs improvement. I am very satisfied with the modeling systems, the grid, and the existing features, except for the graphical user interface.
PK
Project Manager at AGRICULTURE SKILL COUNCIL OF INDIA (ASCI)
Unified observability has improved real-time governance and now drives data-led decisions
Log Observer Connect is embedded here, but we are facing some delays in centralized log collection and analysis, which can be further fastened. We are collecting all the data metrics and decision-making insights, but all these data-driven decisions coming from different applications are not connected somewhere. A consolidated form or correlation of these insights is not happening between each other due to which we feel we are missing something significant. Some generalized feedback includes that predictive alerts or alarms which can be integrated with AI-driven alarms and alerting features should be established so that there is AI-driven intelligence and anomaly detection happening with a complete systematic process in service delivery. Application dependencies are huge, and business and operational dashboards should be improved. Right now there are very interactive custom dashboards, and every now and then, the personalization of enhancements keeps happening. KPI monitoring, executive reporting, and analytics have definitely been introduced to a great extent. There are few things in cloud-native monitoring, such as integration with AWS and Azure, where we sometimes do face lags. Those things can definitely be improved upon. I have used Datadog and Dynatrace before using Splunk Observability Cloud. Datadog was definitely recommended by most of our peers because of its very strong comprehensive observability and very strong and unique dashboard systems. Dynatrace was also very good because they have offered a lot of AI-driven analysis methods and processes, which was helping our organization a lot. Since our organization has a very strong IT ecosystem for agriculture, very different kinds of customized things are required.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The documentation and the technical support are both quite good."
"All solutions from Broadcom are very easy to install."
"We utilize the APM and auto-detectors, as the core metrics and core alerts are available for us, which are the features of Splunk Observability Cloud that I appreciate the most."
"Splunk Infrastructure Monitoring reduces our mean time to resolve. We are more proactive than reactive."
"Splunk Observability Cloud scales with the growing needs of my organization effectively."
"The out-of-the-box customizable dashboards provided by Splunk Observability Cloud are effective in showcasing IT performance to business leaders."
"It's starting to help reduce our Mean Time to Detect (MTDD) because the visibility we gain is unprecedented, allowing us insight into applications that we've never had before."
"I manage six tools, but Splunk Observability Cloud is one of my favorites, and I aspire to build my career specializing in it because it has great features, more attention in the market, and is a relatively new tool with promising growth."
"Since using Splunk Observability Cloud and the Ansible Automation Platform, the overall mean time for resolve has reduced by 30x, averaging from 120 minutes down to 6.2 minutes, and I have potentially avoided 12,000 hours of downtime."
"The most valuable feature is log reporting."
 

Cons

"There is still a lot of improvement that is needed in terms of stability. We figured out that it was not able to monitor or offer some forms of self-service capabilities."
"The UI could be better. When I look at the dashboard, for example, the information looks cluttered and unorganized."
"They lack support and presence in Egypt."
"The licensing model is expensive. We need to monitor the amount of data ingested because the cost is based on the data collected."
"Particularly what we're having is disconnection from the cloud console, where we will be working in it and receive a message saying that we've been disconnected and have to wait for it to come up."
"The RUM part of Splunk Observability Cloud can be improved significantly."
"This solution is difficult to configure and the instructions are complex."
"The main improvement I would suggest for Splunk Observability Cloud would be offering the ability to implement custom apps, specifically allowing Python scripts that Splunk Cloud could host."
"Splunk APM's performance could be improved - at the moment, it's very slow and takes forever to give me what I want."
"In terms of pricing, I have one issue with Splunk Observability Cloud; in a large-scale organization, it does not have features such as cost optimization or budgeting for observability spend."
"There's a lot of talk about AI-powered analytics and guidance in Splunk Observability Cloud. I didn't get a great sense of how much of it is actually working; there are a lot of AI hallucinations."
 

Pricing and Cost Advice

"I would rate the pricing a three out of ten, with ten being expensive. So, it is rather cheap."
"The pricing is based on several factors, including the scale of deployment."
"I would rate the price of Splunk Infrastructure Monitoring as an eight out of ten, with ten being the most expensive."
"Splunk has been fairly expensive, but it has been predictable."
"It appears to be expensive compared to competitors."
"Splunk Observability Cloud is expensive."
"The price of Splunk APM is less than some of its competitors."
"Splunk APM is a very cost-efficient solution."
"The product is a bit expensive considering the competition but the company may negotiate the price."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
11%
Manufacturing Company
8%
Outsourcing Company
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise9
Large Enterprise72
 

Questions from the Community

Ask a question
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What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
What advice do you have for others considering SignalFx?
We're a customer and end-user. Currently, in France, we cannot use the artificial intelligence option. While this option is enabled for the United States and many countries, it's not yet available ...
 

Also Known As

CA Cross-Enterprise Application Performance Management
Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring
 

Overview

 

Sample Customers

NIIT Technologies, Cetip Safeguards
Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Find out what your peers are saying about Cross-Enterprise Application Performance Management vs. Splunk Observability Cloud and other solutions. Updated: September 2026.
915,287 professionals have used our research since 2012.