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Creatio Studio vs OpenText Process Automation comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 14, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Creatio Studio
Ranking in Business Process Management (BPM)
9th
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
30
Ranking in other categories
Rapid Application Development Software (11th), Low-Code Development Platforms (5th), Business Orchestration and Automation Technologies (9th)
OpenText Process Automation
Ranking in Business Process Management (BPM)
24th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Business Process Management (BPM) category, the mindshare of Creatio Studio is 1.3%, up from 0.8% compared to the previous year. The mindshare of OpenText Process Automation is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
Creatio Studio1.3%
OpenText Process Automation1.1%
Other97.6%
Business Process Management (BPM)
 

Featured Reviews

BK
Creatio Consultant at AavishkarIT Solutions Pvt Ltd
Automation has transformed banking workflows and drives custom process optimization
Based on my six years of experience, I see that Studio Creatio is continuously improving its workflows, materials, and capabilities. I still see potential improvements in certain areas. For example, some capabilities that the system does not have need to be identified so that customers are aware of what is not possible. The system should be designed to allow customers to connect with any system seamlessly rather than just through marketplace applications. It should have the capability to connect with any other system without limitation, as in some projects, while it was able to connect with 100 other systems, there were one, two, or a few that were not compatible. Regarding needed improvements, with respect to use cases and documentation, more comprehensive use cases and in-depth scenarios covering real business situations and solutions are definitely needed. Mobile users are quite frustrated, so the system needs more modern features, modern user interfaces, and an independent development module for the mobile app. The current mobile app is outdated, and I cannot customize it accordingly. Something new in this area is necessary.
Senthil Natarajan - PeerSpot reviewer
Chief Operating Officer at a outsourcing company with 51-200 employees
The solution enables automation of supply chain and invoice processing with comprehensive integration and workflow capabilities
The main valuable features of OpenText AppWorks are the BPM modules. There is the standard BPM modeler and a case modeler. These are two strong features from the workflow layer. Additionally, the integration capability of the solution is beneficial. With these features, we are able to use OpenText AppWorks for automating supply-chain-related problems, vendor process automations, and invoice automations. We have built almost twenty-plus types of solutions and implemented around three hundred fifty-plus implementations. The solution also allows us to integrate it with our ERP system.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The low-code tools and business process management that Creatio provides are useful for our internal processes. It is also very easy to use."
"Studio Creatio has positively impacted my organization mostly by speeding up the process at which clients can open an account, and we tried to shorten the time on an automatic flow to make it easier and reduce the time needed to open the account and ensure the entire workflow functions optimally."
"I have definitely seen a return on investment with time savings and money savings, as there is a price per license, but this money is coming back to us, making it a worthwhile investment."
"It enables automating tasks and provides self-service options, ultimately improving efficiency and customer satisfaction."
"The most valuable feature of the solution is that it is a low-code and no-code platform."
"The scalability of Studio Creatio is commendable, and I would rate it eight out of 10."
"To have the ability to truly customize and build every internal process just the way our organization prefers."
"The best feature Studio Creatio offers is its no-code functionality."
"The monitoring aspect is highly valuable, as it offers an exceptional capability to track every minute of action performed by a business user in the global context."
"One of the most useful features is the code is customizable, we can make it our own."
"In terms of the scalability and the handling of complexity, the customers are satisfied, and we also have confidence in the solution to achieve whatever implementations are required."
"The stability has been perfect over the years; there are no bugs or glitches, it doesn't crash or freeze, it's reliable, and the performance is good."
"We really appreciate the process automation and how can you create human tasks as one of your processes."
"The good part of OpenText AppWorks is that all of its components are together in one platform, including integration capability, UI capability, and workflow capability."
"OpenText AppWorks has standard features such as system-to-system and human-to-human integrations, but what I find most valuable in the solution is its monitoring feature that tells you more about your processes, how to restart and how to stop each process, etc."
"From a business perspective, the most valuable aspect lies in the optimization of processes."
 

Cons

"Studio Creatio can be improved by sending reminders to the people who were sending in the tickets because sometimes the waiting for response just sits in limbo for a while, and that could be a bit annoying."
"Studio Creatio can be improved because they oversell its AI capabilities out of the box, and there are lots of configurations that need to happen; it is not readily available to use just with one click, as configurations and training must occur before it yields management results."
"HRM is an area where Studio Creatio lacks and needs to improve."
"Based on my experience, the company's pricing, setup cost, and licensing are somewhat high."
"The way bpm's infrastructure works, you can only have one data source on a page."
"Studio Creatio is a new product in the market, making its lack of maturity an area of concern."
"The AI capabilities are a little bit lacking right now; it is not reliable enough to use in everyday operations or even in the development or implementation phases."
"Mobile users are quite frustrated, so the system needs more modern features, modern user interfaces, and an independent development module for the mobile app."
"The integration could improve."
"AppWorks is pretty expensive."
"AppWorks could be improved by including BPM simulation."
"The UI for the solution is complex, and it would be better to go for Openpath and Angular or use another BPM engine."
"From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model."
"The crucial missing element is the archival function."
"OpenText AppWork's low-code capabilities can be enhanced by integrating them with AI offerings like Aviator."
"OpenText needs improvements in its integration model to align with newer integration types."
 

Pricing and Cost Advice

"It is fairly competitive."
"I rate the pricing a five on a scale of one to ten, where one is cheap and ten is expensive."
"The pricing plans are not user-friendly because in many cases you have to buy different options to get additional features."
"There is a license required for this solution."
"From my standpoint, it blows out of the water all the other competitors out there that we were potentially looking at, and it was in a reasonable price range, whereas you have these other Fortune 500 companies that were asking for a ridiculous amount."
"I rate the product price a five or six on a scale of one to ten, where one is cheap, and ten is expensive."
"The tool is reasonably priced."
"Pricing for OpenText AppWorks, specifically in the Indian market, is reasonable, but I'm not aware if it's still reasonable outside of India. The licensing cost is based on the number of licenses and the number of users. OpenText AppWorks has different licensing options."
"The licensing cost varies based on several factors, such as the size of the customer and the domain URL."
"AppWorks is pretty expensive."
"The price is on the higher side."
"There is a user-based perpetual license."
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Top Industries

By visitors reading reviews
Construction Company
13%
Outsourcing Company
12%
Manufacturing Company
11%
Comms Service Provider
11%
Insurance Company
9%
Financial Services Firm
9%
Comms Service Provider
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise6
Large Enterprise7
By reviewers
Company SizeCount
Small Business7
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for Studio Creatio?
My experience with pricing, setup costs, and licensing indicates that it was a bit expensive, but since it is a tool that is quite innovative and among the top leaders, it makes sense.
What needs improvement with Studio Creatio?
Creatio Studio can be improved in the area of AI-assisted development, which is currently being developed and is in beta as far as I know. This enhancement will allow you to develop more quickly.
What is your primary use case for Studio Creatio?
My main use case for Creatio Studio involves doing projects for different customers, including banks and people that need to use Creatio Studio. I do the development for them.I worked on a project ...
What is your experience regarding pricing and costs for OpenText AppWorks?
From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model. They have to go with a perpetual model, which makes it look crazy initially. But over a period, i...
What needs improvement with OpenText AppWorks?
They can improve the UI capability. Recently, they launched a low-code platform, called entity modeling, which they can enhance further. It would be beneficial if OpenText ( /products/data-express-...
What is your primary use case for OpenText AppWorks?
We primarily use OpenText AppWorks ( /products/opentext-appworks-reviews ) for automating supply chain-related problems, vendor process automations, and invoice automations. We have our own product...
 

Overview

 

Sample Customers

First United Bank & Trust, Josera, BSN Sports, Colgate-Palmolive, Guided Care, Maryland Department of Disabilities, Vodafone, Sureserve
Red Deer County, DHFL Pramerica Life Insurance, Bangkok Airways, PBS, CIZ (Netherlands Ministry of Health), The Dutch Ministry of Defence, Mercer
Find out what your peers are saying about Creatio Studio vs. OpenText Process Automation and other solutions. Updated: September 2026.
919,586 professionals have used our research since 2012.