"The script-based actions have allowed us to extend the core reporting capabilities."
"Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service."
"Integration with Netscaler and Scoutbees can provide a proper end-to-end analysis of the user's experience and give us a real ROI."
"Network performance is the main issue clients are facing. SolarWinds checks if a node is down, and we can set thresholds for performance metrics. For example, we set it up to get an alert automatically if a value is over 80 percent. It has a full dashboard that covers CP, hard disk, and node monitoring."
"The product covers our needs for the basic care and feeding of servers, whether they are physical or virtual."
"Their support team is efficient, and it is easy to set up."
"Technical support is very helpful with our upgrades."
"The product is lightweight in terms of memory use, requiring only 10 megabytes or less."
"The alerting and usage tracking notifications on disk space capacity, network and processor utilization."
"Can easily be interconnected with other management systems."
"It is scalable."
"We'd like to see the mobile app working again so that we can get alerts 24/7. This is especially useful for the person on call."
"Integration is always a problem, and we feel that we are doing our best and the service provider thinks they are doing their best. I guess if ControlUp's system could be more capable or if people could understand the integration part, that would be better."
"Solve is a quick and intuitive tool for quickly mapping data together, however, once you have the view of the data that you like, it is difficult to share this with colleagues."
"I would like to see some enhancement on the reporting side, such as making it a little bit easier to create reports or having a larger assortment of canned reports."
"Robustness of network element mapping tool could be better"
"The console could be more user-friendly. It would be better if SolarWinds updated the user interface."
"SolarWinds needs to be improved such that it is on par with the leading products in the market."
"I think Solar Winds NPM needs to create a profile with documentation responsibility."
"We also had to be attentive to vulnerabilities, because SolarWinds NPM have some issues in that area. We had to work with our security team, so that they could help us check and backup the data, and check what they needed to secure."
"There isn't support available to us as they don't offer support in our country."
"GUI needs improvement with a more graphical dashboard."
ControlUp is ranked 22nd in IT Infrastructure Monitoring with 3 reviews while SolarWinds NPM is ranked 3rd in IT Infrastructure Monitoring with 33 reviews. ControlUp is rated 9.4, while SolarWinds NPM is rated 8.0. The top reviewer of ControlUp writes "Makes us leaner through automation and optimization of processes ". On the other hand, the top reviewer of SolarWinds NPM writes "Make monitoring key performance factors in your enterprise customized and effective". ControlUp is most compared with eG Enterprise, Goliath Performance Monitor, vRealize Network Insight, Splunk Insights for Infrastructure and PRTG Network Monitor, whereas SolarWinds NPM is most compared with Zabbix, ManageEngine OpManager, PRTG Network Monitor, LogicMonitor and Nagios XI. See our ControlUp vs. SolarWinds NPM report.
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