

ScienceLogic and ControlUp compete in the IT infrastructure management and monitoring category. ControlUp appears to have the upper hand with its real-time analytics and responsive features, although ScienceLogic is preferred for complex infrastructure monitoring.
Features: ScienceLogic offers extensive customization options, integration with multiple systems, and a multi-tenant environment for managing complex infrastructures. It effectively reduces faults and nuisance alarms while providing targeted alerts across varied environments. ControlUp provides real-time performance monitoring, powerful automation features through script-based actions and triggers, and detailed endpoint management analysis through its insights and historical reporting.
Room for Improvement: ScienceLogic users suggest enhancements in reporting capabilities, simplifying setup complexity, and better vendor-specific monitoring support. They also mention UI complexity and the need for improved external platform integration. ControlUp users highlight a desire for better integration capabilities and enhanced network monitoring features. They request streamlined user interfaces and more comprehensive reporting functionalities without relying on third-party solutions.
Ease of Deployment and Customer Service: ScienceLogic is typically deployed in on-premises settings and offers excellent customer service known for responsiveness and technical assistance. ControlUp is favored in hybrid and public cloud scenarios, praised for its customer-centric support and innovation-driven approach. ScienceLogic receives high praise for support dedication, while ControlUp adjusts smoothly to cloud environments.
Pricing and ROI: ScienceLogic offers both subscription and capital purchase models and is noted for becoming expensive with increased scale, yet provides valuable features. ROI is often seen with improved efficiency and reduced outages. ControlUp is viewed as competitively priced, with some concern over hidden costs, yet cost-effective, especially when bundled with VMware solutions. ScienceLogic's pricing can become steep with high device counts, whereas ControlUp offers more consistent value for money.
This is having a 24/7 junior admin who's really smart, always there, always doing work, but you have to consume his work.
Basically, what we were targeting is the response time of the virtual environment.
The return on investment is fair but often challenged by medium-sized businesses who may question its adequacy.
I was quite happy to work with ControlUp because the support is excellent.
Basically, if I could take everything that you do, put it in a tool, and hand you that tool so you don't have to repeat your efforts, then you would be able to make good use of it.
I received excellent support from ScienceLogic.
Problems with Skylar may require longer wait times due to limited resource expertise.
We have a lab environment to test solutions before offering them to customers, ensuring everything works correctly.
It scales very well; you just have to tell it what you're doing and size it for what you're asking.
The stability rating is nine out of ten, acknowledging some bugs, but indicating these are minor issues.
There is area for improvement, maybe in the reporting.
While some other companies have easier APIs, using this solution demands significant expertise.
If the knowledge for implementation could be spread through articles, it would reduce this dependency.
Integrating observability and APM monitoring into the overall portfolio would be beneficial.
It is expensive.
It could be cheaper.
ScienceLogic is not that expensive and is cost-effective overall.
Everything works exactly the way it's meant to, a dream come true for anyone who's administering systems because it gives you all the information that you want and all the actions you want to take, all in one place.
There are a lot of counters and monitors you can implement that will help you detect problems before they happen.
Notably, its automation features, such as Runbook action, enable domain experts like me to execute one-click automation solutions, which contributes significantly to reducing MTTR.
It offers over 500 integrations with a wide range of device types, referred to as PowerPacks, which are prebuilt integrations for hundreds, if not thousands, of integration types.
The CMDB update and the automatic CMDB update are valuable.
| Product | Mindshare (%) |
|---|---|
| ScienceLogic | 1.8% |
| ControlUp | 0.8% |
| Other | 97.4% |


| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 2 |
| Large Enterprise | 8 |
| Company Size | Count |
|---|---|
| Small Business | 13 |
| Midsize Enterprise | 11 |
| Large Enterprise | 27 |
ControlUp is known for its powerful administration tools, real-time insights, and automation capabilities, enabling efficient VDI and infrastructure management. It integrates seamlessly with solutions like Netscaler, offering historical analytics and endpoint monitoring for proactive issue detection.
ControlUp provides an advanced platform for monitoring Citrix VDIs and user sessions, allowing administrators to perform in-depth infrastructure analysis and troubleshooting. It supports virtualization platforms like VMware and Hyper-V, delivering real-time data capabilities and capacity management. ControlUp also facilitates script-based actions and easy deployment, offering AI-enhanced VDI administration. Users can centralize resources for efficient management, benefiting from granular resource visibility and capacity planning. The tool integrates with Scoutbees for end-to-end analysis and supports historical reporting to detect potential issues before they arise.
What are the key features of ControlUp?Organizations rely on ControlUp for effective infrastructure monitoring and management across industries. Within the tech sector, it supports Citrix VDI environments and enhances digital experience evaluations. Healthcare providers utilize its real-time monitoring for seamless administration of virtual platforms, ensuring efficient patient data management. In finance, ControlUp aids in secure and responsive virtualization, key for transactional systems and customer interactions.
ScienceLogic excels in customizable dashboards, seamless integrations, and real-time data analysis, supporting diverse IT environments with multi-tenant capabilities.
ScienceLogic provides robust infrastructure and network monitoring, catering to cloud, applications, and server environments. It supports hybrid setups, integrating with CMDB and ticketing systems while automating incident management. ScienceLogic's PowerPacks eliminate visibility gaps and its adaptable nature supports modern and legacy systems. Offering agentless monitoring, it ensures efficient operations with scalable infrastructure support and detailed reporting. However, the interface complexity and need for professional support can present usability challenges. Enhancements in reporting, application coverage, API support, and customization are desirable for improved user experience.
What are ScienceLogic's most important features?ScienceLogic is often implemented across industries requiring detailed attention to infrastructure and network monitoring. It finds utility in managing hybrid environments, integrating seamlessly with essential systems like CMDB and ticketing platforms. Its scalability and adaptability are valued in unifying complex, diverse environments under one monitoring platform.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.