ControlUp vs ScienceLogic comparison

ControlUp and ScienceLogic are both solutions in the IT Infrastructure Monitoring category. ControlUp is ranked #31 with an average rating of 8.0, while ScienceLogic is ranked #18 with an average rating of 7.6. ControlUp holds a 1.1% mindshare in IM, compared to ScienceLogic’s 1.7% mindshare. Additionally, 100% of ControlUp users are willing to recommend the solution, compared to 93% of ScienceLogic users who would recommend it.

ControlUp

Read 12 ControlUp reviews

2,373 Views
1,234 Comparison Views

100% willing to recommend

ScienceLogic

Read 46 ScienceLogic reviews

3,857 Views
2,044 Comparison Views

93% willing to recommend

ControlUp

ScienceLogic

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

ScienceLogic and ControlUp compete in the IT infrastructure management and monitoring category. ControlUp appears to have the upper hand with its real-time analytics and responsive features, although ScienceLogic is preferred for complex infrastructure monitoring.

Features: ScienceLogic offers extensive customization options, integration with multiple systems, and a multi-tenant environment for managing complex infrastructures. It effectively reduces faults and nuisance alarms while providing targeted alerts across varied environments. ControlUp provides real-time performance monitoring, powerful automation features through script-based actions and triggers, and detailed endpoint management analysis through its insights and historical reporting.

Room for Improvement: ScienceLogic users suggest enhancements in reporting capabilities, simplifying setup complexity, and better vendor-specific monitoring support. They also mention UI complexity and the need for improved external platform integration. ControlUp users highlight a desire for better integration capabilities and enhanced network monitoring features. They request streamlined user interfaces and more comprehensive reporting functionalities without relying on third-party solutions.

Ease of Deployment and Customer Service: ScienceLogic is typically deployed in on-premises settings and offers excellent customer service known for responsiveness and technical assistance. ControlUp is favored in hybrid and public cloud scenarios, praised for its customer-centric support and innovation-driven approach. ScienceLogic receives high praise for support dedication, while ControlUp adjusts smoothly to cloud environments.

Pricing and ROI: ScienceLogic offers both subscription and capital purchase models and is noted for becoming expensive with increased scale, yet provides valuable features. ROI is often seen with improved efficiency and reduced outages. ControlUp is viewed as competitively priced, with some concern over hidden costs, yet cost-effective, especially when bundled with VMware solutions. ScienceLogic's pricing can become steep with high device counts, whereas ControlUp offers more consistent value for money.

To learn more, read our detailed ControlUp vs. ScienceLogic Report (Updated: September 2025).

Buyer's Guide

ControlUp vs. ScienceLogic

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ControlUp

Ranking in IT Infrastructure Monitoring

31st

Average Rating

8.6

Reviews Sentiment

7.9

Number of Reviews

Ranking in other categories

Digital Experience Monitoring (DEM) (5th)

ScienceLogic

Ranking in IT Infrastructure Monitoring

18th

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Event Monitoring (6th), Unified Communications Monitoring (1st), Network Monitoring Software (26th), Server Monitoring (12th), IT Operations Analytics (7th), Cloud Monitoring Software (15th), AIOps (10th)

Mindshare comparison

As of October 2025, in the IT Infrastructure Monitoring category, the mindshare of ControlUp is 1.1%, up from 0.8% compared to the previous year. The mindshare of ScienceLogic is 1.7%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Market Share Distribution
Product	Market Share (%)
ScienceLogic	1.7%
ControlUp	1.1%
Other	97.2%

IT Infrastructure Monitoring

Featured Reviews

Richasvi Tripathi

Solutions Developer at HCL Technologies

Used to monitor several devices, but most reports do not give information of all the devices

We have approximately 10 to 20 feature requests pending on the vendor side. Most reports give information about the top 100 devices, but not all of the devices. In our case, we are monitoring 200000 devices. So, we need details for all those devices, but that is limited to 100, which they have improved to an extent in some reports. I'm thinking of one feature request for ISPs because the dashboard does not provide a detailed list of ISPs, and it provides the wrong list. I feel some firewall issues are blocking that, and the team cannot send that detail. That may be the case. One feature request pending on the vendor side is the data format change. Once you see a detail in the report, it is mentioned in some other format, which is hard to analyze sometimes.

Read full review

Michael Wenn

CEO / Co-Founder at Aiops ltd

Offers comprehensive monitoring and tool consolidation but integration complexity needs improvement

There is room for improvement in the speed of setting up the service and integrating PowerPacks. Although these prebuilt features are great, there is considerable complexity in bringing them together to create a unified dashboard. Even with many good integrations and deep visibility, the implementation takes time, especially when it doesn't involve these integrations. While some other companies have easier APIs, using this solution demands significant expertise. It's challenging for new customers to implement independently. The implementation speed of non-PowerPack or non-out-of-the-box integrations should be improved. Additionally, the AI automation feature is not yet very rich due to resource constraints supporting a wide platform.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The script-based actions have allowed us to extend the core reporting capabilities."

"Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service."

"The most valuable feature is the granularity of visibility into the resources that are in use by our applications."

"The visual look of the interface is very easy to understand what is happening and somewhat why it's happening."

"It has a great career time monitoring tool."

"ControlUp has some good functionalities, such as remotely pushing scripts in the device through the tool."

"ControlUp is beneficial as it provides a web interface through which you can access all your infrastructure—servers, devices, and VDI infrastructure—all on the same platform. It supports gathering all infrastructure components in a single, unified dashboard. This helps you identify performance issues or high resource utilization, allowing quick troubleshooting. I appreciate the solid interface that ControlUp offers."

"Integration with Netscaler and Scoutbees can provide a proper end-to-end analysis of the user's experience and give us a real ROI."

More ControlUp pros

"The best feature is the highly flexible graphs."

"The tool is quite easy to deploy, and it offers very good support."

"It has good monitoring capabilities across cloud environments, data centers, and hybrid environments."

"Provides agentless monitoring so there's no need to install the agent on each server."

"The most valuable features of ScienceLogic are AI and machine learning."

"A major benefit is eliminating visibility gaps, which motivates me to consolidate tools."

"Power packs."

"Dynamic Component Mapping is key and unique."

More ScienceLogic pros

Cons

"The graphical user interface needs to be improved from version to version."

"We'd like to see the mobile app working again so that we can get alerts 24/7. This is especially useful for the person on call."

"It can be improved by including script-based scheduling."

"ControlUp could improve the integration. Microsoft Azure Virtual Desktop monitoring has better integration."

"There was some lag earlier, and reports pulled from the dashboard would sometimes be half an hour old. But now, the information provides real-time status, which is greatly appreciated. Overall, I've seen improvement in the product."

"The most common complaint that I have heard, at least within our organization, is about reporting. They have their own reporting. It's just that it doesn't yet include everything that you can look at within the application. You can only report on specific metrics or collections."

"Something I would love to see from a partner perspective would be maybe a way to do this in a surface hosting provider."

"Most reports give information about the top 100 devices, but not all of the devices."

More ControlUp cons

"ScienceLogic should provide detailed documents to customer as the current documents are not sufficient."

"It doesn't have the complete application-level topology. It could have service topology and business service monitoring. I would like to see how business service monitoring will function with agent-based installation, and how flexible and business-oriented it is for service modeling and service infrastructure. I have a lot of experience in using business service monitoring, service topology, and service hierarchy functionalities in similar products from BMC and Micro Focus (OpenView), and I want to see how these functionalities will look like in ScienceLogic."

"The product is not user-friendly."

"They need a little more self-service."

"The product must educate its strategic partners for deployment."

"The product's reporting functionalities have certain shortcomings, making it an area where improvements are required."

"There is room for improvement in the speed of setting up the service and integrating PowerPacks."

"One important area we feel could be improved is the UI. It takes a lot of clicks to do very simple tasks."

More ScienceLogic cons

Pricing and Cost Advice

"Personally, I would say that the only thing I could compare it to is another monitoring tool that we use, Nagios."

"Based on my experience, ControlUp is not that expensive."

"We are satisfied with the price compared to other solutions."

"The solution is license-based. It's between $8 and $15, depending on what you need from the product."

"The license of ScienceLogic is based on how many endpoints are used. The number of monitoring points you want to have."

"I'm not the best person to discuss pricing, but what I do know is that it's a use-and-go structure. You use this much storage and pay this much for it. That's how it is. Every time, we continue to add a large amount of data to the environment."

"Pricing between the two is quiet large therefore you can save some money if you don't require to collect all info on each device."

"Decide what you want to monitor and only monitor those items. Absorb other elements as you grow."

"Plan for adding more to it. Once you see EM7 in action, you will want to keep adding systems to monitor."

"Its price could be lower, but for what you pay, you got a lot of value from its features and functionalities. Customers always want a discount or a cheaper solution."

"My company has an enterprise-level contract with ScienceLogic, so it is available to my organization at a good price."

More ScienceLogic pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Computer Software Company

12%

Healthcare Company

11%

Insurance Company

Financial Services Firm

12%

Manufacturing Company

10%

Government

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	2
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	11
Large Enterprise	24

Questions from the Community

What is your experience regarding pricing and costs for ControlUp Real-time?

Based on my experience, ControlUp is not that expensive. It is a cheap tool because it is deployed to many devices where I work.

See all answers

What needs improvement with ControlUp Real-time?

There is area for improvement, maybe in the reporting. It could use some work in reporting.

See all answers

What is your primary use case for ControlUp Real-time?

My use cases include everything, and I don't mean that facetiously. I mean everything. We manage the servers, manage user sessions, manage everything. We monitor monitoring and take actual actions,...

See all answers

What do you like most about ScienceLogic?

The tool is quite easy to deploy, and it offers very good support.

See all answers

What is your experience regarding pricing and costs for ScienceLogic?

ScienceLogic is not that expensive and is cost-effective overall.

See all answers

What needs improvement with ScienceLogic?

I am interested in improving the flexibility of ScienceLogic's user interface, configuration, and customization. I am particularly keen on learning about issues raised by the ScienceLogic support t...

See all answers

Comparisons

Nexthink vs ControlUp

Compared 25% of the time

Citrix uberAgent Monitoring vs ControlUp

Compared 21% of the time

Zscaler Digital Experience (ZDX) vs ControlUp

Compared 9% of the time

SysTrack vs ControlUp

Compared 7% of the time

eG Enterprise vs ControlUp

Compared 7% of the time

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Dynatrace vs ScienceLogic

Compared 12% of the time

SolarWinds NPM vs ScienceLogic

Compared 10% of the time

Zabbix vs ScienceLogic

Compared 9% of the time

LogicMonitor vs ScienceLogic

Compared 6% of the time

ServiceNow IT Operations Management vs ScienceLogic

Compared 6% of the time

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Product Reports

Buyer's Guide

ControlUp

October 2025

Download ControlUp product report

Buyer's Guide

ScienceLogic

September 2025

Download ScienceLogic product report

Overview

ControlUp is a digital experience monitoring management platform that makes it possible for IT teams to deliver a work-from-anywhere experience for employees. The solution makes fixing and preventing issues easy, enabling IT teams to make smarter decisions. It also provides monitoring performance, availability, and useful productivity metrics.

The ControlUp platform supports:

Any digital workstyle
Physical endpoints
Virtual desktops
Apps
SaaS
Web apps
Unified communications tools

ControlUp Features

ControlUp has many valuable key features. Some of the most useful ones include:

Out-of-the-box device and performance metrics
Custom metric and device data collection
Non-intrusive, secure agents with offline mode
Custom reporting
Easy-to-use dashboards
Scalable SaaS infrastructure
Built-in troubleshooting & remediation actions
Remote assist
Custom script actions
Multiple scripting languages
Automation and alerting

ControlUp Benefits

There are many benefits to implementing ControlUp. Some of the biggest advantages the solution offers include:

Wide range of platform options: ControlUp offers multiple platform options including Windows, macOS, Linux, and IGE, independent of device location.

Powerful analytics: With ControlUp, you can analyze across your entire infrastructure or you can collect detailed individual device performance.

Optimizes performance: The solution enables you to remediate issues and optimize performance with its support of both manual and automated actions.

Minimize user downtime: ControlUp helps you catch common issues that lead to workflow interruptions. Self-correcting capabilities and comprehensive early-warning systems address issues before they impact employee productivity.

Resolve issues faster: The solution enables you to spend less time on support calls and more time driving value via its real-time troubleshooting and remediation solutions.

Increased visibility of remote environments: Gain real-time visibility across your entire network and find new ways to deliver the best end-user experience possible.

Reviews from Real Users

Below are some reviews and helpful feedback written by PeerSpot users currently using the ControlUp solution.

A Chair, IEEE Consumer Technology Society - Dallas,Texas, USA at a non-profit says, “In terms of the public cloud, ControlUp's features make us feel very secure. Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service. ControlUp offers a return-on-investment type of approach that helps us.”

A VP Virtualisation and Citrix Engineer at BlackRock mentions, “Solve is quickly becoming one of the most-used features. Its interface allows us to connect to all 54,000 monitored endpoints in real-time. The script-based actions have allowed us to extend the core reporting capabilities. Combined with the triggers, we have been growing their usage to fix things before they become an issue. Lastly, the controller view allows us to compare the configurations of settings side-by-side which is extremely helpful when tracking down the RCA of an issue.”

A Senior Citrix Remote Access Engineer at Rabobank comments, “The high-level view of the estate coupled with powerful administration tools has been great. We can see real-time performance and trends and can create triggers for common issues with associated scripts that can automate a lot of the previous manual remediation steps.”

ControlUp

ScienceLogic excels in customizable dashboards, seamless integrations, and real-time data analysis, supporting diverse IT environments with multi-tenant capabilities.

ScienceLogic provides robust infrastructure and network monitoring, catering to cloud, applications, and server environments. It supports hybrid setups, integrating with CMDB and ticketing systems while automating incident management. ScienceLogic's PowerPacks eliminate visibility gaps and its adaptable nature supports modern and legacy systems. Offering agentless monitoring, it ensures efficient operations with scalable infrastructure support and detailed reporting. However, the interface complexity and need for professional support can present usability challenges. Enhancements in reporting, application coverage, API support, and customization are desirable for improved user experience.

What are ScienceLogic's most important features?

Customizable Dashboards: Tailor views for precise monitoring across different environments.
PowerPacks: Extensive device integrations reduce visibility gaps.
Real-time Data Analysis: Enables quick decision-making with up-to-date insights.
Seamless Integration: Compatible with multiple platforms to unify IT systems.
Adaptive Infrastructure: Supports both modern and legacy systems with ease.

What benefits should users look for in reviews?

Operational Efficiency: Automates event management and simplifies monitoring tasks.
Scalable Support: Grows with the organizational needs, accommodating larger infrastructures.
Comprehensive Reports: Provides complete oversight for informed strategic planning.
Enhanced Adaptability: Unifies diverse technological environments efficiently.

ScienceLogic is often implemented across industries requiring detailed attention to infrastructure and network monitoring. It finds utility in managing hybrid environments, integrating seamlessly with essential systems like CMDB and ticketing platforms. Its scalability and adaptability are valued in unifying complex, diverse environments under one monitoring platform.

ScienceLogic

Sample Customers

B/E Aerospace, North Carolina SECU, Vancouver Island Health Authority, University of Florida

Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell

Buyer's Guide

ControlUp vs. ScienceLogic

September 2025

Free Report: ControlUp vs. ScienceLogic

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