Moogsoft and ControlUp are products in the IT operations management space. ControlUp often has the upper hand due to its comprehensive real-time visibility and troubleshooting features, which are highly valued in dynamic IT environments.
Features: Moogsoft offers AI-driven incident detection, AI-based noise reduction, and event correlation to minimize alert fatigue and accelerate response times. ControlUp provides extensive real-time monitoring, VDI insights, and remediation tools ideal for detailed operational oversight.
Room for Improvement: Moogsoft could streamline its complex deployment processes and enhance real-time analytics for quicker insights. There's also room for more frequent updates. ControlUp could improve predictive analysis and integrate more automation features. Greater cloud capabilities can also boost its offerings. It's worth considering enhancements to the core analytics for even more robust data handling.
Ease of Deployment and Customer Service: ControlUp features an easy deployment process coupled with responsive customer service, encouraging quick adoption and issue resolution. Moogsoft offers quality support but navigating its setup might require additional effort due to its advanced AI functions.
Pricing and ROI: Moogsoft's initial setup costs are higher, attributed to its advanced AI capabilities, delivering ROI by reducing downtime. ControlUp is cost-effective, balancing initial fees with performance insights and quick issue resolution, ensuring substantial ROI justifying its cost.
Product | Market Share (%) |
---|---|
Moogsoft | 0.9% |
ControlUp | 1.1% |
Other | 98.0% |
Company Size | Count |
---|---|
Small Business | 3 |
Midsize Enterprise | 2 |
Large Enterprise | 8 |
Company Size | Count |
---|---|
Small Business | 5 |
Midsize Enterprise | 4 |
Large Enterprise | 11 |
ControlUp is a digital experience monitoring management platform that makes it possible for IT teams to deliver a work-from-anywhere experience for employees. The solution makes fixing and preventing issues easy, enabling IT teams to make smarter decisions. It also provides monitoring performance, availability, and useful productivity metrics.
The ControlUp platform supports:
ControlUp Features
ControlUp has many valuable key features. Some of the most useful ones include:
ControlUp Benefits
There are many benefits to implementing ControlUp. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by PeerSpot users currently using the ControlUp solution.
A Chair, IEEE Consumer Technology Society - Dallas,Texas, USA at a non-profit says, “In terms of the public cloud, ControlUp's features make us feel very secure. Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service. ControlUp offers a return-on-investment type of approach that helps us.”
A VP Virtualisation and Citrix Engineer at BlackRock mentions, “Solve is quickly becoming one of the most-used features. Its interface allows us to connect to all 54,000 monitored endpoints in real-time. The script-based actions have allowed us to extend the core reporting capabilities. Combined with the triggers, we have been growing their usage to fix things before they become an issue. Lastly, the controller view allows us to compare the configurations of settings side-by-side which is extremely helpful when tracking down the RCA of an issue.”
A Senior Citrix Remote Access Engineer at Rabobank comments, “The high-level view of the estate coupled with powerful administration tools has been great. We can see real-time performance and trends and can create triggers for common issues with associated scripts that can automate a lot of the previous manual remediation steps.”
Moogsoft is an AI-based solution that ensures continuous availability and prevents downtime by utilizing machine learning and advanced correlation on your organization’s stack. Moogsoft detects incidents before they can escalate, notifies the proper response teams, and applies machine learning in order to understand patterns to help prevent similar issues in the future.
Moogsoft sits on top of an organization’s production stack and extends across automation, service management, log indexing, and notification tools. Algorithmic Noise Reduction automatically reduces event volumes to unique alerts without relying on rules, filters, or models. This enables teams to analyze all monitoring ecosystem events with no noise and no blind spots.
With Moogsoft extensive integration options, users can aggregate all their observable data into a single location and create automated workflows to detect and remediate incidents in third-party systems, ensuring their system remains unharmed. Moogsoft’s anomaly detection tools detect incidents as they emerge, allowing security teams to respond swiftly before they impact customers.
Teams can easily set up their own integrations using Moogsoft’s REST API and webhook. The solution provides guidance for each step, allowing users to import data from whatever tool they need with just a few mouse clicks.
Some of Moogsoft’s top features and benefits include:
Reviews from Real Users
Moogsoft stands out among its competitors for a number of reasons. A few major ones are its monitoring tools, its user-friendly interface, and its strong AI capabilities.
Vivek S., an O&M Lead at a communications service provider, writes, “The most valuable feature is the monitoring manager. Different components and different monitoring tools integrate with and send data to Moogsoft.
This is a user-friendly solution. It is very easy and very comfortable to use, with everything available on a single screen.
The AI component allows you to check previous cases and diagnose problems easily. It will show you what happened last time the same event occurred.”
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