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ControlUp vs Moogsoft comparison

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2,123 views|1,593 comparisons
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5,533 views|4,051 comparisons
Featured Review
Buyer's Guide
ControlUp vs. Moogsoft
July 2022
Find out what your peers are saying about ControlUp vs. Moogsoft and other solutions. Updated: July 2022.
610,812 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service.""The script-based actions have allowed us to extend the core reporting capabilities.""Integration with Netscaler and Scoutbees can provide a proper end-to-end analysis of the user's experience and give us a real ROI."

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"There are AI features in Moogsoft. Moogsoft has one wonderful feature that allows you to convert multiple alarms into situations. Generally, all other MoM tools get the alarms, and then convert it into an incident directly. There is one extra layer they have added before converting any alarm into an incident. Suppose there are multiple alarms that are somehow all related to a single source of issue. It converts all the alarms into a single situation, which then gets converted into an incident.""The AI component allows you to check previous cases and diagnose problems easily.""I like the prediction features.""The Event Management feature is quite valuable.""Moogsoft is easily deployable and ready to use."

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Cons
"Solve is a quick and intuitive tool for quickly mapping data together, however, once you have the view of the data that you like, it is difficult to share this with colleagues.""We'd like to see the mobile app working again so that we can get alerts 24/7. This is especially useful for the person on call.""Integration is always a problem, and we feel that we are doing our best and the service provider thinks they are doing their best. I guess if ControlUp's system could be more capable or if people could understand the integration part, that would be better."

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"I would like to see additional reports or information on the dashboard that includes metrics about CPU usage and memory.""The documentation and flexibility for generic integration could be improved.""I would like to see how Moogsoft integrates with the multi-cloud and brings out a single pane of glass, to see everything on one screen.""They should consider including Chatbot.""They are very much dependent on open-source technologies like RabbitMQ message bus. They are using open-source databases, Apache Tomcat, NGINX. If we face any issues with Apache Tomcat or the RabbitMQ message bus, then we do not get support from them. We have to troubleshoot it ourselves."

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Pricing and Cost Advice
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  • "When compared to other solutions, it is quite good."
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    Questions from the Community
    Top Answer:The script-based actions have allowed us to extend the core reporting capabilities.
    Top Answer:I have found ControlUP to be more than competitive in terms of value.
    Top Answer:Solve is a quick and intuitive tool for quickly mapping data together, however, once you have the view of the data that you like, it is difficult to share this with colleagues. Being able to send a… more »
    Top Answer:There are AI features in Moogsoft. Moogsoft has one wonderful feature that allows you to convert multiple alarms into situations. Generally, all other MoM tools get the alarms, and then convert it… more »
    Top Answer:The price is reasonable. When compared to other solutions, it is quite good.
    Top Answer:Moogsoft has room for improvement. They are very much dependent on open-source technologies like RabbitMQ message bus. They are using open-source databases, Apache Tomcat, NGINX. If we face any issues… more »
    Ranking
    Views
    2,123
    Comparisons
    1,593
    Reviews
    3
    Average Words per Review
    1,366
    Rating
    9.3
    Views
    5,533
    Comparisons
    4,051
    Reviews
    5
    Average Words per Review
    634
    Rating
    7.6
    Comparisons
    Learn More
    Overview

    ControlUp is a digital experience monitoring management platform that makes it possible for IT teams to deliver a work-from-anywhere experience for employees. The solution makes fixing and preventing issues easy, enabling IT teams to make smarter decisions. It also provides monitoring performance, availability, and useful productivity metrics.

    The ControlUp platform supports:

    • Any digital workstyle
    • Physical endpoints
    • Virtual desktops
    • Apps
    • SaaS
    • Web apps
    • Unified communications tools

    ControlUp Features

    ControlUp has many valuable key features. Some of the most useful ones include:

    • Out-of-the-box device and performance metrics
    • Custom metric and device data collection
    • Non-intrusive, secure agents with offline mode
    • Custom reporting
    • Easy-to-use dashboards
    • Scalable SaaS infrastructure
    • Built-in troubleshooting & remediation actions
    • Remote assist
    • Custom script actions
    • Multiple scripting languages
    • Automation and alerting

    ControlUp Benefits

    There are many benefits to implementing ControlUp. Some of the biggest advantages the solution offers include:

    • Wide range of platform options: ControlUp offers multiple platform options including Windows, macOS, Linux, and IGE, independent of device location.
    • Powerful analytics: With ControlUp, you can analyze across your entire infrastructure or you can collect detailed individual device performance.
    • Optimizes performance: The solution enables you to remediate issues and optimize performance with its support of both manual and automated actions.
    • Minimize user downtime: ControlUp helps you catch common issues that lead to workflow interruptions. Self-correcting capabilities and comprehensive early-warning systems address issues before they impact employee productivity.
    • Resolve issues faster: The solution enables you to spend less time on support calls and more time driving value via its real-time troubleshooting and remediation solutions.
    • Increased visibility of remote environments: Gain real-time visibility across your entire network and find new ways to deliver the best end-user experience possible.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the ControlUp solution.

    A Chair, IEEE Consumer Technology Society - Dallas,Texas, USA at a non-profit says, “In terms of the public cloud, ControlUp's features make us feel very secure. Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service. ControlUp offers a return-on-investment type of approach that helps us.”

    A VP Virtualisation and Citrix Engineer at BlackRock mentions, “Solve is quickly becoming one of the most-used features. Its interface allows us to connect to all 54,000 monitored endpoints in real-time. The script-based actions have allowed us to extend the core reporting capabilities. Combined with the triggers, we have been growing their usage to fix things before they become an issue. Lastly, the controller view allows us to compare the configurations of settings side-by-side which is extremely helpful when tracking down the RCA of an issue.”

    A Senior Citrix Remote Access Engineer at Rabobank comments, “The high-level view of the estate coupled with powerful administration tools has been great. We can see real-time performance and trends and can create triggers for common issues with associated scripts that can automate a lot of the previous manual remediation steps.”

    Moogsoft AIOps sits on top of your entire production stack (including ITOM and APM) and extends across your automation, service management, log indexing and notification tools. Algorithmic Noise Reduction automatically reduces event volumes to unique alerts without relying on rules, filters or models. This enables your team to analyze all of your monitoring ecosystem events with no noise and no blind spots.
    Offer
    Learn more about ControlUp
    Learn more about Moogsoft
    Sample Customers
    B/E Aerospace, North Carolina SECU, Vancouver Island Health Authority, University of Florida
    RetailNext
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider11%
    Government10%
    Financial Services Firm9%
    VISITORS READING REVIEWS
    Computer Software Company30%
    Financial Services Firm18%
    Comms Service Provider10%
    Insurance Company6%
    Company Size
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise17%
    Large Enterprise62%
    REVIEWERS
    Small Business23%
    Midsize Enterprise23%
    Large Enterprise54%
    VISITORS READING REVIEWS
    Small Business12%
    Midsize Enterprise10%
    Large Enterprise78%
    Buyer's Guide
    ControlUp vs. Moogsoft
    July 2022
    Find out what your peers are saying about ControlUp vs. Moogsoft and other solutions. Updated: July 2022.
    610,812 professionals have used our research since 2012.

    ControlUp is ranked 22nd in IT Infrastructure Monitoring with 3 reviews while Moogsoft is ranked 15th in IT Infrastructure Monitoring with 5 reviews. ControlUp is rated 9.4, while Moogsoft is rated 7.6. The top reviewer of ControlUp writes "Makes us leaner through automation and optimization of processes ". On the other hand, the top reviewer of Moogsoft writes "Allows you to convert multiple alarms into situations, reducing your ticket count and burden on the system". ControlUp is most compared with eG Enterprise, Goliath Performance Monitor, vRealize Network Insight, SolarWinds NPM and Splunk Insights for Infrastructure, whereas Moogsoft is most compared with Splunk, BigPanda, ServiceNow IT Operations Management, Datadog and ScienceLogic. See our ControlUp vs. Moogsoft report.

    See our list of best IT Infrastructure Monitoring vendors.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.