ControlUp vs Splunk Observability Cloud comparison

ControlUp and Splunk are both solutions in the IT Infrastructure Monitoring category. ControlUp is ranked #32 with an average rating of 7.7, while Splunk is ranked #7 with an average rating of 8.7. ControlUp holds a 1.0% mindshare in IM, compared to Splunk’s 1.2% mindshare. Additionally, 100% of ControlUp users are willing to recommend the solution, compared to 94% of Splunk users who would recommend it.

ControlUp

Read 12 ControlUp reviews

1,305 Views
398 Comparison Views

100% willing to recommend

Splunk Observability Cloud

Read 52 Splunk Observability Cloud reviews

1,729 Views
294 Comparison Views

94% willing to recommend

ControlUp

Splunk Observability Cloud

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on May 11, 2025

Splunk Observability Cloud and ControlUp compete in the IT monitoring and management sector, each offering distinct features. Splunk Observability Cloud often takes the edge in data integration and real-time analytics, while ControlUp excels in endpoint monitoring and cost efficiency.

Features: Splunk Observability Cloud offers robust data integration, providing seamless cross-environment insights and detailed application performance monitoring through customizable dashboards. It is highly valued for log analytics that enable efficient real-time problem-solving. ControlUp is strong in endpoint monitoring, real-time performance analysis, and script-based automation, supported by powerful administration tools that enhance IT operations for effective resource management.

Room For Improvement: Splunk Observability Cloud users seek better automation, more intuitive log navigation, and expanded third-party integrations along with improvements in cost-effectiveness and service level metrics. ControlUp could enhance its network infrastructure monitoring, simplify integration processes, and expand automation capabilities, with calls for improved reporting features and easier alerts setup.

Ease of Deployment and Customer Service: Splunk Observability Cloud provides flexibility across on-premises, hybrid, and cloud environments with generally positive customer service, though with some feedback on response times. ControlUp also offers versatile deployment options, including hybrid models, and receives favorable customer support reviews, although internal resources are sometimes preferred over external help.

Pricing and ROI: Splunk Observability Cloud is often seen as expensive; however, many justify the cost due to comprehensive capabilities and productivity gains, recognizing its significant ROI. ControlUp is noted for its competitive pricing, offering valuable monitoring tools at lower costs, thus being a preferred choice for organizations focusing on cost-effectiveness. Both solutions demonstrate positive ROIs by enhancing operational efficiency.

To learn more, read our detailed ControlUp vs. Splunk Observability Cloud Report (Updated: June 2025).

Buyer's Guide

ControlUp vs. Splunk Observability Cloud

June 2025

Download the complete report

Helped 856,873 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ControlUp

Ranking in IT Infrastructure Monitoring

32nd

Average Rating

8.6

Reviews Sentiment

7.9

Number of Reviews

Ranking in other categories

Digital Experience Monitoring (DEM) (5th)

Splunk Observability Cloud

Ranking in IT Infrastructure Monitoring

7th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (11th), Cloud Monitoring Software (8th), Container Management (7th)

Mindshare comparison

As of June 2025, in the IT Infrastructure Monitoring category, the mindshare of ControlUp is 1.0%, up from 0.9% compared to the previous year. The mindshare of Splunk Observability Cloud is 1.2%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

Richasvi Tripathi

Solutions Developer at HCL Technologies

Used to monitor several devices, but most reports do not give information of all the devices

We have approximately 10 to 20 feature requests pending on the vendor side. Most reports give information about the top 100 devices, but not all of the devices. In our case, we are monitoring 200000 devices. So, we need details for all those devices, but that is limited to 100, which they have improved to an extent in some reports. I'm thinking of one feature request for ISPs because the dashboard does not provide a detailed list of ISPs, and it provides the wrong list. I feel some firewall issues are blocking that, and the team cannot send that detail. That may be the case. One feature request pending on the vendor side is the data format change. Once you see a detail in the report, it is mentioned in some other format, which is hard to analyze sometimes.

Read full review

Lakshmi Padaga

Java Developer at U.S. Bank

Collaborates performance metrics with log data to pinpoint the exact cause of issues and offers error detection

Splunk APM is a robust tool with many capabilities. There are always areas for potential improvement to enhance its functionality and user experience. For Splunk APM, there could be simplified navigation, like streamlining the user interface to make navigation more intuitive for our users, especially those new to APM, which can enhance usability. We can provide more customization options for dashboards and visualizations to help users tailor the platform to their specific needs. There could be more integration capabilities with a wider range of third-party tools and platforms would also be beneficial. By focusing on these areas, Splunk APM can enhance its value proposition, improve user satisfaction, and better meet the evolving needs of organizations monitoring their application performance.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service."

"It has a great career time monitoring tool."

"It shows you so many details of what's going on in that log-on that, if there's a problem, you can identify it in five minutes."

"ControlUp has an easy installation process."

"When using ControlUp, the core feature that we have found valuable is its UI. It is a valuable tool to view the analysis reactions of a base core Level 2 or Level 1 team so that they can complete the necessary troubleshooting."

"ControlUp has some good functionalities, such as remotely pushing scripts in the device through the tool."

"The visual look of the interface is very easy to understand what is happening and somewhat why it's happening."

"The script-based actions have allowed us to extend the core reporting capabilities."

More ControlUp pros

"The company has many systems that the customer is paying to access. Splunk APM issued via AppDynamics helps find problems in the feed. It reduces the risk of supervising all the devices. I can supervise the flow and simulate the conditions of the repository across several dashboards to show what's happening at the moment."

"This solution is very quick to deploy as it is a SaaS solution and integrates with tools like ServiceNow."

"The most beneficial aspect of Splunk APM is the ATM, which is the map displaying the inbound and outbound relationships of the microservices, as well as the traffic between these dependencies. This feature provides us with valuable insights and helps us understand the interactions between different microservices."

"Once configured correctly, the analysis reporting the Splunk APM provides is better than that of the other APM tools."

"Splunk's GUI and dashboard capacity are the most valuable features of Splunk Infrastructure Monitoring."

"The Add data feature lets you gather any type of log and easily analyze it."

"The solution's most valuable aspect is its ability to get information about all of the security measurements in my environment."

"It supports proactive management, enhances security, and improves operational efficiency."

More Splunk Observability Cloud pros

Cons

"The most common complaint that I have heard, at least within our organization, is about reporting. They have their own reporting. It's just that it doesn't yet include everything that you can look at within the application. You can only report on specific metrics or collections."

"ControlUp could improve the integration. Microsoft Azure Virtual Desktop monitoring has better integration."

"Something I would love to see from a partner perspective would be maybe a way to do this in a surface hosting provider."

"Integration is always a problem, and we feel that we are doing our best and the service provider thinks they are doing their best. I guess if ControlUp's system could be more capable or if people could understand the integration part, that would be better."

"It can be improved by including script-based scheduling."

"The graphical user interface needs to be improved from version to version."

"There is area for improvement, maybe in the reporting. It could use some work in reporting."

"This solution be improved by including load throttling tools. For example, I can identify a service where we spend a lot of CPU but I cannot restrict the service from ControlUp. I have to use another tool like AppSense."

More ControlUp cons

"We currently lack log analysis capabilities in Splunk APM."

"The product collects a lot of data but it does not assure that it collects all of it."

"The deployment can be quite complex."

"Splunk could be better integrated with configuration manager solutions so we can automatically resolve issues without human interference."

"The clustering part of indexes can be more refined."

"We have both on-prem and cloud, and the challenge is getting all our log data aggregated or streams aggregated so that it is real-time. We do a pretty good job of that, but our organization is not using it as a security platform when it can do a great job of that."

"The UI enhancements could be a way to improve the solution in the future."

"There is a lot of room for improvement with the automation."

More Splunk Observability Cloud cons

Pricing and Cost Advice

"We are satisfied with the price compared to other solutions."

"Personally, I would say that the only thing I could compare it to is another monitoring tool that we use, Nagios."

"Based on my experience, ControlUp is not that expensive."

"The product is a bit expensive considering the competition but the company may negotiate the price."

"I am not in that circle, but we are currently licensing based on our queries. That is working out for us. Previously, it was by volume of data, and now, we can store as much data as we want."

"Splunk Infrastructure Monitoring is an expensive solution."

"Splunk Observability Cloud is expensive."

"Splunk has been fairly expensive, but it has been predictable."

"Splunk APM is a very cost-efficient solution."

"Splunk's infrastructure monitoring costs can be high because our billing is based on data volume measured in terabytes, rather than the number of devices being monitored."

"This is an expensive solution."

More Splunk Observability Cloud pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.

See recommendations

856,873 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

14%

Computer Software Company

13%

Healthcare Company

12%

Insurance Company

Financial Services Firm

17%

Computer Software Company

15%

Retailer

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for ControlUp Real-time?

Based on my experience, ControlUp is not that expensive. It is a cheap tool because it is deployed to many devices where I work.

See all answers

What needs improvement with ControlUp Real-time?

See all answers

What is your primary use case for ControlUp Real-time?

We use the tool to monitor approximately 2,00,000 devices for a client. We check how the devices are doing in terms of hardware and software. We also check their health and alerts every day. If som...

See all answers

What do you like most about SignalFx?

The most valuable feature is dashboard creation.

See all answers

What needs improvement with SignalFx?

Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...

See all answers

What is your primary use case for SignalFx?

The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...

See all answers

Comparisons

Nexthink vs ControlUp

Compared 25% of the time

Citrix uberAgent Monitoring vs ControlUp

Compared 23% of the time

eG Enterprise vs ControlUp

Compared 8% of the time

SysTrack vs ControlUp

Compared 7% of the time

Zscaler Digital Experience (ZDX) vs ControlUp

Compared 3% of the time

More ControlUp Competitors

Observe vs Splunk Observability Cloud

Compared 18% of the time

Splunk ITSI (IT Service Intelligence) vs Splunk Observability Cloud

Compared 5% of the time

Dynatrace vs Splunk Observability Cloud

Compared 5% of the time

ServiceNow IT Operations Management vs Splunk Observability Cloud

Compared 5% of the time

Rancher Labs vs Splunk Observability Cloud

Compared 4% of the time

More Splunk Observability Cloud Competitors

Product Reports

Buyer's Guide

ControlUp

June 2025

Download ControlUp product report

Buyer's Guide

Splunk Observability Cloud

May 2025

Download Splunk Observability Cloud product report

Also Known As

No data available

Splunk Infrastructure Monitoring

Overview

ControlUp is a digital experience monitoring management platform that makes it possible for IT teams to deliver a work-from-anywhere experience for employees. The solution makes fixing and preventing issues easy, enabling IT teams to make smarter decisions. It also provides monitoring performance, availability, and useful productivity metrics.

The ControlUp platform supports:

Any digital workstyle
Physical endpoints
Virtual desktops
Apps
SaaS
Web apps
Unified communications tools

ControlUp Features

ControlUp has many valuable key features. Some of the most useful ones include:

Out-of-the-box device and performance metrics
Custom metric and device data collection
Non-intrusive, secure agents with offline mode
Custom reporting
Easy-to-use dashboards
Scalable SaaS infrastructure
Built-in troubleshooting & remediation actions
Remote assist
Custom script actions
Multiple scripting languages
Automation and alerting

ControlUp Benefits

There are many benefits to implementing ControlUp. Some of the biggest advantages the solution offers include:

Wide range of platform options: ControlUp offers multiple platform options including Windows, macOS, Linux, and IGE, independent of device location.

Powerful analytics: With ControlUp, you can analyze across your entire infrastructure or you can collect detailed individual device performance.

Optimizes performance: The solution enables you to remediate issues and optimize performance with its support of both manual and automated actions.

Minimize user downtime: ControlUp helps you catch common issues that lead to workflow interruptions. Self-correcting capabilities and comprehensive early-warning systems address issues before they impact employee productivity.

Resolve issues faster: The solution enables you to spend less time on support calls and more time driving value via its real-time troubleshooting and remediation solutions.

Increased visibility of remote environments: Gain real-time visibility across your entire network and find new ways to deliver the best end-user experience possible.

Reviews from Real Users

Below are some reviews and helpful feedback written by PeerSpot users currently using the ControlUp solution.

A Chair, IEEE Consumer Technology Society - Dallas,Texas, USA at a non-profit says, “In terms of the public cloud, ControlUp's features make us feel very secure. Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service. ControlUp offers a return-on-investment type of approach that helps us.”

A VP Virtualisation and Citrix Engineer at BlackRock mentions, “Solve is quickly becoming one of the most-used features. Its interface allows us to connect to all 54,000 monitored endpoints in real-time. The script-based actions have allowed us to extend the core reporting capabilities. Combined with the triggers, we have been growing their usage to fix things before they become an issue. Lastly, the controller view allows us to compare the configurations of settings side-by-side which is extremely helpful when tracking down the RCA of an issue.”

A Senior Citrix Remote Access Engineer at Rabobank comments, “The high-level view of the estate coupled with powerful administration tools has been great. We can see real-time performance and trends and can create triggers for common issues with associated scripts that can automate a lot of the previous manual remediation steps.”

ControlUp

Splunk Observability Cloud combines log search, data integration, and dashboards for seamless monitoring, enhancing infrastructure visibility and security. Its cloud integration and scalability support diverse environments, improving operational efficiency.

Splunk Observability Cloud offers comprehensive monitoring tools with user-friendly interfaces, enabling end-to-end infrastructure visibility. Its real-time alerting and predictive capabilities enhance security monitoring, while centralized dashboards provide cross-platform visibility. Users benefit from fast data integration and extensive insights into application performance. Despite its advantages, improvements could be made in integration with other tools, data reliability, scalability, and cost management. Users face challenges in configuration complexity and require better automation and endpoint protection features. Enhancing AI integration, alerts, and adaptation for high-throughput services could further improve usability.

What are the key features of Splunk Observability Cloud?

Log Search: Efficiently search and analyze log data for enhanced insights.
Data Integration: Fast integration across platforms for comprehensive visibility.
Custom Dashboards: Powerful and adaptable dashboards for real-time monitoring.
Cloud Integration: Seamless integration with cloud services for scalable solutions.
Application Performance Monitoring: Advanced tools for improving application performance.

What benefits and ROI should be expected?

Infrastructure Monitoring: Improved visibility and monitoring across infrastructure components.
Operational Efficiency: Enhancements in data analysis lead to efficient operations.
Business Resilience: Supports adaptability and swift responses to changing needs.
Security Management: Enhances threat identification and response through real-time alerts.
Compliance Support: Aids in meeting compliance and auditing requirements effectively.

In industries like finance and healthcare, Splunk Observability Cloud is implemented for application performance monitoring and infrastructure metrics. Its ability to track incidents and analyze machine data benefits network infrastructure, while distributed tracing and log analysis aid in tackling security threats. Organizations often integrate it for compliance and auditing purposes, enhancing visibility into network traffic and optimizing performance.

Splunk

Sample Customers

B/E Aerospace, North Carolina SECU, Vancouver Island Health Authority, University of Florida

Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara

Buyer's Guide

ControlUp vs. Splunk Observability Cloud

June 2025

Free Report: ControlUp vs. Splunk Observability Cloud

Find out what your peers are saying about ControlUp vs. Splunk Observability Cloud and other solutions. Updated: June 2025.

DOWNLOAD NOW

856,873 professionals have used our research since 2012.

See our ControlUp vs. Splunk Observability Cloud report.

See our list of best IT Infrastructure Monitoring vendors.

We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.