Executive SummaryUpdated on Sep 18, 2024
ConnectWise SIEM and Microsoft Sentinel compete in the security information and event management category. Microsoft Sentinel appears to have the upper hand due to its advanced features and overall value for money.
Features: Users of ConnectWise SIEM commend its comprehensive threat detection and incident response capabilities, customizable reports, and competitive pricing and support. Microsoft Sentinel is praised for its seamless integration with other Microsoft products, powerful automation features, and scalability and flexibility.
Room for Improvement: ConnectWise SIEM users mention the need for a more intuitive setup process, better documentation, and dashboard improvements. Microsoft Sentinel users suggest enhancements in alert management, a more straightforward pricing model, and dashboard improvements.
Ease of Deployment and Customer Service: ConnectWise SIEM's deployment is relatively simple, though some users encounter challenges due to limited documentation. Customer service is responsive and receives favorable reviews. Microsoft Sentinel's cloud-native deployment is seamless and quick. Users praise the comprehensive support provided by Microsoft, whose extensive resources offer an edge.
Pricing and ROI: ConnectWise SIEM offers competitive setup costs and a satisfying return on investment according to users. Microsoft Sentinel, though generally more expensive, is perceived as offering superior value due to its extensive features and integration capabilities. Despite higher initial costs, users find the ROI of Microsoft Sentinel justifies the expenditure.
To learn more, read our detailed
ConnectWise SIEM vs. Microsoft Sentinel Report (Updated: July 2025).
