Try our new research platform with insights from 80,000+ expert users

ConnectWise RMM vs Ivanti Security Controls comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ConnectWise RMM
Ranking in Patch Management
25th
Average Rating
8.0
Reviews Sentiment
8.2
Number of Reviews
6
Ranking in other categories
Network Monitoring Software (66th), Server Monitoring (21st), IT Infrastructure Monitoring (49th), Cloud Monitoring Software (36th), IT Alerting and Incident Management (15th), Remote Monitoring and Management (RMM) (7th), Unified Endpoint Management (UEM) (17th)
Ivanti Security Controls
Ranking in Patch Management
14th
Average Rating
8.6
Reviews Sentiment
6.5
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Patch Management category, the mindshare of ConnectWise RMM is 2.3%, up from 0.5% compared to the previous year. The mindshare of Ivanti Security Controls is 2.6%, up from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management Market Share Distribution
ProductMarket Share (%)
Ivanti Security Controls2.6%
ConnectWise RMM2.3%
Other95.1%
Patch Management
 

Featured Reviews

JonMcWilliams - PeerSpot reviewer
An agent-based solution that monitors and manages various networks but lacks support
Once you've established the client in the RMM tool, you create the site. Setting up the site can be a bit onerous because of the recent changes, which we need to learn. However, once it's set up, deploying the agent is extremely simple and straightforward. It's as easy as using a URL that people can visit, which will automatically determine the environment and download the necessary components. The initial setup can be somewhat challenging. If it's a new site, it'll probably take me about an hour to set it up. It's a matter of getting familiar with the process. As far as deploying the agents to the individual endpoints is concerned, that's literally minutes. Customers can do that themselves. A few of us can do set up the initial site. Anyone can handle the agents deployment. In our case, it's quite doable even by sending the URL to the customer.
Chethan R - PeerSpot reviewer
Has reduced hardware strain through agentless patching and improved asset visibility
This solution does not have capability of managing applications. It is only used for asset management and patch management. Regarding analytics for Ivanti Security Controls, it does not have extensive capabilities. It is a basic tool from Ivanti for scanning and deploying. It does not have analytics features such as EDR or security tools available in the market. It only has capability to check missing patches, find them, and deploy them. When it comes to reports, compliance reports or similar types of reports are not user-friendly. Expertise is required for handling these aspects. The asset management in Ivanti Security Controls needs more visibility. Additionally, it can be improved to handle in-house applications, which currently cannot be installed. It can only handle existing applications, unlike Ivanti's Endpoint Manager. It should have additional features in this area that need improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best features of ConnectWise RMM are the automation tools that they've included, which are quite good, enabling us to mass manage systems, schedule scripts, etc."
"The most valuable feature is the patching solution."
"The user interface is the first valuable feature. The integration is the second valuable feature. The integration that you are doing with the products needs to be very certain. There shouldn't be any glitches. There are different software out there that will give you an option called scripting and ask you to do a hundred different things to set up a script for a particular customer. With Continuum, everything is done a single way. You just select the clients, script, and machine, and then you just go and deploy. The best part of Continuum is that it is not just a software company. It is a pure services company. It is an RMM software; it isn't used as a PSA. The software is just a part of the service offering. This is the difference between all other service providers out there and Continuum. Continuum is basically providing services. Continuum doesn't sell the software."
"It enables us to respond to issues quickly and efficiently."
"The most valuable features are RMM and patch management. However, the main reason we have been using this solution is that they are the only provider of RMM that has an outsourced NOC and help desk. This has been very useful."
"Technical support is helpful and responsive."
"Ivanti Security Controls is an agentless tool which means we do not need to install any agent on the server or endpoint, and through agentless capabilities, it can install software, install patches, and control over the server, including asset management."
"What has been most valuable is the ability to manage, restore and install upgrades and applications. We scan PCs and server and receive results."
"Ivanti Security Controls is a better solution than SCCM."
 

Cons

"It's a legacy tool with many outdated approaches. It is managed offshore which affects everyone because it seems the developers don't fully understand our needs."
"If a computer hasn't been turned on for a long time and the client software is installed, it may not reconnect to the dashboard once it's powered up."
"I would like to see the incorporation of the dashboards for other products that they work with into the main dashboard."
"The initial setup with ConnectWise RMM is painful, to be completely honest. The pain points during the initial setup with ConnectWise RMM include the migration from Automate to RMM being very time-consuming and the process not being as straightforward as indicated."
"They can include support for vaulting, where you can actually document the entire infrastructure, including servers, desktops, networks, passwords, maps, diagrams, and customer information. Continuum has integrated everything, and you have to use a PSA. Continuum has a ticketing system and an RMM. They could integrate the functionality for IT documentation. An MSP would want everything into one tool."
"The solution could improve by offering better overall management and dashboards."
"When it comes to reports, compliance reports or similar types of reports are not user-friendly. Expertise is required for handling these aspects."
"Ivanti Security Controls is a powerful product, but it has quite a steep learning curve."
"It should be more scalable."
"For the Windows upgrade, the errors we experience are not clear. We see a time out error but do not know the reason. We would like to know the root cause."
 

Pricing and Cost Advice

"It has a pay-as-you-go model. They don't have any minimum, maximum, or such sorts of commitments with any of their partners or customers. I don't believe they have any restrictions about using a specific number of agents. You don't have to use 100 agents or 200 agents to work with this. They have a lock-in period of three months, during which you cannot switch a service plan, which is fine."
"Continuum Command price is more expensive than competitors, it is three times the price of the next lowest and costs approximately $25 an endpoint. However, when you take that into account you receive the help desk and outsource NOC included it has a lot more value because competitors do not provide the outsourced NOC and help desk."
"The licensing works such that the more you add, the more it costs, but for the most part, the price starts at about $5 USD per client."
Information not available
report
Use our free recommendation engine to learn which Patch Management solutions are best for your needs.
869,566 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Performing Arts
13%
Computer Software Company
12%
Comms Service Provider
10%
Educational Organization
8%
Computer Software Company
18%
Outsourcing Company
11%
Financial Services Firm
11%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Continuum Command?
There are different subscriptions available for ConnectWise RMM that you can choose from. Essentially, our endpoint costs around two dollars and fifty cents per endpoint per month. If we opt for a ...
What needs improvement with Continuum Command?
The pricing for ConnectWise RMM is reasonable, and I feel that we're getting good value for the dollars that we're spending even though I don't have anything to compare it against.
What is your primary use case for Continuum Command?
As an MSP, we utilize ConnectWise RMM for the management of our client environment.
What needs improvement with Ivanti Security Controls?
Ivanti Security Controls is a powerful product, but it has quite a steep learning curve. There is quite a lot to learn, though it proves to be very powerful if you put in the time to learn how to u...
What is your primary use case for Ivanti Security Controls?
We are using Ivanti Security Controls for deploying Windows updates to Windows servers.
What advice do you have for others considering Ivanti Security Controls?
I am currently working with Ivanti Security Controls as a customer. I think Ivanti Security Controls is an effective product for this purpose. I would give tech support for Ivanti Security Controls...
 

Also Known As

Continuum Command, Continuum RMM
No data available
 

Overview

 

Sample Customers

Frontier Business Products, Itek Systems Management, ZLan, Karpel, MySherpa, Arvig, CCSI, Leap Managed IT, eProsper, Pensar, Gordon Flesch, LeadingEdge, NSI, Server Sentry, Computer Consultants, Keystone IT Consulting, Ekaru, Epic Technologies, Rouse Consulting, Empower Information Systems, Computer Solutions Group, The Critical Update, Voice Smart Networks, CMIT Solutions, Preferred Communication Systems, G2 Tech Group, Pulse Business Solutions, Greystone Technology Group, Clare Computer Solutions, Evolve IT Australia
Information Not Available
Find out what your peers are saying about Microsoft, Qualys, HCLSoftware and others in Patch Management. Updated: September 2025.
869,566 professionals have used our research since 2012.