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Commvault Cloud vs NAKIVO Backup & Replication comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Commvault Cloud reduces maintenance complexity and infrastructure costs, enhancing data recovery reliability and operational efficiency over time.
Sentiment score
7.8
<p>NAKIVO Backup &amp; Replication is cost-effective, reducing expenses by 60%, offering fast ROI, and often surpassing alternatives like Veeam.</p>
In terms of money, we have saved more, and because we are able to replicate everything from production to DR, we can now seamlessly work in any environment we want.
I have seen a return on investment through money savings and time efficiency.
 

Customer Service

Sentiment score
7.2
Commvault Cloud support is praised for responsiveness and knowledge, but effectiveness varies by region, language barriers, and escalation delays.
Sentiment score
8.2
NAKIVO's support is highly praised for promptness, expertise, and professionalism, resolving issues efficiently despite occasional delays.
The number of people who know Commvault Cloud is lesser compared to Veeam.
Customer support has very closed departments, requiring us to shuffle between them to get one thing done because representatives have limited accessibility.
Their support is good and responsive when required.
 

Scalability Issues

Sentiment score
7.5
Commvault Cloud is highly scalable and adaptable, praised for efficient data handling across various environments with enhanced growth features.
Sentiment score
8.3
<p>NAKIVO Backup &amp; Replication offers scalability and adaptability, supporting diverse environments with efficient performance and seamless growth for data needs.</p>
 

Stability Issues

Sentiment score
7.7
Commvault Cloud is praised for its stability and reliability, with minimal issues and prompt support, requiring technical setup knowledge.
Sentiment score
7.8
<p>NAKIVO Backup &amp; Replication is stable, reliable, performs well, efficiently updates, and requires minimal technical support across various systems.</p>
I have not faced any downtimes with Commvault Cloud.
Commvault Cloud is highly stable, and I would rate it a ten out of ten.
They are built with newer technology and processes, needing less support.
 

Room For Improvement

Commvault Cloud needs user-friendly enhancements, better integration, automation, and cost-efficiency to improve user experience and management simplicity.
NAKIVO Backup needs better integration, user interface improvements, advanced features, and faster recovery for enhanced value.
I feel that the support is not yet up to the mark, with not enough professional engineers to provide assistance.
They had given a feature of real-time replication which they stopped in NAKIVO.
 

Setup Cost

Commvault Cloud pricing offers flexible licensing but is often seen as expensive, with costs justifiable for larger enterprises.
<p>NAKIVO Backup &amp; Replication offers competitive pricing, flexible licensing, and user-friendly deployment, appealing to small and medium enterprises.</p>
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
The pricing is very low, and the licensing process makes it easy to obtain any quote.
The product is affordable even for smaller organizations.
 

Valuable Features

Commvault Cloud offers comprehensive backup features, strong security, and flexibility, ensuring efficient data management and cost-effectiveness for enterprises.
<p>NAKIVO Backup &amp; Replication is praised for ease, rapid deployment, VM restoration, security, and cost-effective integration with VMware.</p>
We can back up unlimited TBs due to our per node license.
Other features include endpoint solutions, integration with Office 365, ransomware protection, archival for long-term retention, and no ingress or egress charges.
The VM, restore, and file recovery capabilities are considered gold standards.
 

Categories and Ranking

Commvault Cloud
Ranking in Backup and Recovery
3rd
Ranking in Disaster Recovery (DR) Software
3rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
111
Ranking in other categories
eDiscovery (3rd), Cloud Backup (2nd), Disaster Recovery as a Service (2nd), File Archiving (1st), SaaS Backup (2nd), Threat Deception Platforms (1st), Container Backup Software (1st)
NAKIVO Backup & Replication
Ranking in Backup and Recovery
12th
Ranking in Disaster Recovery (DR) Software
7th
Average Rating
9.4
Reviews Sentiment
7.8
Number of Reviews
91
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Backup and Recovery category, the mindshare of Commvault Cloud is 6.0%, down from 6.3% compared to the previous year. The mindshare of NAKIVO Backup & Replication is 1.3%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Commvault Cloud6.0%
NAKIVO Backup & Replication1.3%
Other92.7%
Backup and Recovery
 

Featured Reviews

Cassandra Cinar - PeerSpot reviewer
Provides excellent visibility and helps reduce costs and time
We use intuitive administrative tools that readily reveal the volume of backed-up data. Our Commvault CommCell servers alert us to failed backups and provide detailed information. This transparency allows our managed service provider to easily grasp our pre-established thresholds and readily scale up with new technologies. We're highly satisfied with Commvault's automated data security and management policies. They meet our stringent requirements for secure and private data storage, including anti-ransomware protection and encryption. Notably, they also ensure compliance with GDPR for backups stored in Europe and other regions, fulfilling our regulatory obligations. Threat Scan's ability to scan backup data for threats is invaluable because it proactively identifies and neutralizes certain viruses and threats that may originate from our G Suite or be reported by our security incident response team, preventing potential outages. Commvault provides excellent visibility across our entire organization's data. They perform regular health checks, informing us of areas of strength and offering recommendations for improvement. These recommendations may include upgrading to newer product versions or addressing issues identified during the checks. It is important for our organization that Commvault provides a unified platform for recovery across cloud, on-premises, and software-as-a-service workloads. This is particularly important because many of our existing cloud environments rely on basic backups that are insufficient for our needs. Commvault empowers us to address this issue. We have implemented it not only in our own operating company but also across the corporate structure, rolling it out to virtually all AWS users. This is because the standard backup methods, such as snapshot backups, fail to meet our stringent requirements for recovery, service level agreements, and crucial functionalities like threat detection and other security features. Commvault ensures a robust and comprehensive backup infrastructure that satisfies all our essential needs. It has improved our organization by ensuring we meet our infrastructure requirements, adhere to our vulnerability methodology, and achieve service level agreements for both backup and storage requirements. The quarterly risk analysis allows us to effectively manage the lifecycle of both data and backups. It also sheds light on the types of data and backups we have, providing valuable insights. Commvault's risk analysis is one of the tools we use to meet our compliance requirements and implement the necessary controls for immediate security policy action. To ensure comprehensive data protection and comply with international regulations like GDPR, we rely on Commvault alongside our established financial systems and SOC-compliant practices. Commvault has helped us reduce our organization's data management costs by 75 percent, particularly for long-term backups. We ditched tapes and virtual tapes thanks to Commvault, replacing them with a fully disk-based backup system and cloud backups in AWS and Azure. By implementing Commvault, we've significantly reduced our backup times. This is achieved through a combination of incremental backups and data aging. Aged data is then moved to cheaper disk or cloud storage, ensuring cost-effective long-term retention while still meeting our recovery SLAs. While the overall time savings may be around 10-15 percent, the main benefit is not keeping everything on expensive primary storage and efficiently aging it out. Consequently, retrieving data from the Azure bucket typically takes five days or more, reflecting our agreed-upon SLA. It has reduced our recovery point objective, allowing us to store more backups. However, new regulatory and compliance requirements mandate that some backups cannot be deleted and must be retained indefinitely. To address this while still improving efficiency, we've implemented solutions for long-term data storage and improved data management practices. Commvault has helped our organization not only decrease our threat detection time but also improve threat prevention to such an extent that we often avoid facing the full impact of a threat altogether. By preventing these incidents, we're often unsure of the precise amount of time saved, but the benefit is clear: we don't need to activate disaster recovery mechanisms. It has not only helped us reduce our recovery time objective, but it has also ensured that our backups and long-term storage are secure, thanks to its comprehensive capabilities. In terms of total cost of ownership, Commvault has enabled us to significantly reduce both hardware and media costs for storage and backup. After factoring in encryption and compression, the total savings amount to close to 80 percent. It has been able to reduce downtime, but having a quick recovery plan and policy and SLAs that are published are met regularly.
Wisdom Selom Quarshie - PeerSpot reviewer
Has improved disaster recovery with seamless server replication and reduced operational costs
NAKIVO Backup & Replication has been useful; in terms of licensing, it is way cheaper than other solutions, and setting it up in terms of implementation was easier and not difficult to do. The user interface is friendly and straightforward to use. The best features NAKIVO Backup & Replication offers in my experience include the VMware replication jobs, which allow us to schedule the replication of servers at specific times and move them as quickly as possible. The Change Block Technology (CBT) aspect helps us check if data has really moved without even turning on the server, by just looking at the reports that have been sent, making it a beneficial feature. NAKIVO Backup & Replication has positively impacted our organization by providing much cheaper pricing compared to other solutions, which means we have saved more money, and integrating it with our solution, the VMware vSphere, is not challenging.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
10%
Manufacturing Company
10%
Government
7%
Manufacturing Company
10%
Financial Services Firm
10%
Computer Software Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise24
Large Enterprise81
By reviewers
Company SizeCount
Small Business80
Midsize Enterprise16
Large Enterprise8
 

Questions from the Community

What do you like most about Commvault Backup & Recovery?
Commvault Backup &amp; Recovery's search utility is its most valuable feature.
What is your experience regarding pricing and costs for Commvault Backup & Recovery?
Commvault Backup &amp; Recovery is priced fairly, and its performance-to-cost ratio is also better than fair. I am not here trying to figure out how to get Commvault to reduce their cost by ten per...
What needs improvement with Commvault Backup & Recovery?
Commvault is a behind-the-scenes operation that's working flawlessly. So how do I know what Commvault is doing for me every month? I would like more communication informing us on what Commvault is ...
How does Nakivo compare with Veeam Backup & Replication?
Nakivo is my favorite backup software. Below are the main benefits of Nakivo compared to Veeam 1. Low cost. 2. Backup storage with global deduplication (this is the main requirement of a backup sol...
What do you like most about Nakivo?
NAKIVO Backup &amp; Replication is very easy to use.
What is your experience regarding pricing and costs for Nakivo?
My experience with pricing, setup cost, and licensing is very positive. The pricing is very low, and the licensing process makes it easy to obtain any quote.
 

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
No data available
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Coca Cola, Honda, 3M, University of Arizona, University of Maryland, University of Arkansas, Johns Hopkins University, Marriott, Radisson Hotels and Resorts, Fujifilm, Eiffage
Find out what your peers are saying about Commvault Cloud vs. NAKIVO Backup & Replication and other solutions. Updated: September 2025.
872,019 professionals have used our research since 2012.