it_user434868 - PeerSpot reviewer
Senior Director of Delivery at a tech services company with 51-200 employees
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  • 26

What needs improvement with Nakivo?

Please share with the community what you think needs improvement with Nakivo.

What are its weaknesses? What would you like to see changed in a future version?

PeerSpot user
27 Answers
DeepakKumar1 - PeerSpot reviewer
Assistant manager at Fiiitjee Ltd
Real User
Top 5
Apr 16, 2021

Integrations maybe helpful for NAKIVO. I think end-to-end backup and user backup will be useful to have. The price could be reduced as well. I also think that AD integration should be more available.

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Nikolay Mostovenko - PeerSpot reviewer
IT Architect Servers and Storages at AM Integrator Group
Top 5
Apr 13, 2021

It'll help if they offered some automation and more usability for partners.

ICT Manager at Rossall School
Real User
Top 10
Mar 2, 2021

My first thought was maybe the GUI could be improved, although it works.

reviewer1516494 - PeerSpot reviewer
Systems Engineer at SRC
Real User
Top 10
Feb 22, 2021

Automatic updates do not work, and every update has to be done manually. I've upgraded twice, from 10.0 to 10.0.1 and then to 10.1.1. A mobile app for administration would be appreciated. The user interface could use a bit of refreshing; however, on the other hand, it runs very smoothly, so if that would change I can live with the user interface looking a bit dated. I would like to see some more detailed data regarding backups. For example, a pie chart representing the various virtual machines or other backups and how much space they need would be helpful to have.

Ismael Dambros - PeerSpot reviewer
Director de Tecnologia at itbrasil
Real User
Top 5
Feb 19, 2021

There are some errors that we need support to correct. We would like the bugs and glitches to be fixed.

Dustin Park - PeerSpot reviewer
IT Systems / Security / Communications Administrator at Bennett International Group, LLC
Real User
Top 5
Feb 12, 2021

I would love to see BackBlaze B2 implementation in the future, as that would be our preferred cloud destination, but Amazon and Wasabi are both very great choices in the meantime. Other cloud initiatives would give this product a distinct advantage over other products. Other than that, I don't see any other areas that I can see for improvement. The product has several different tiers, all of which are easy to understand. The product works just as well as advertised, and is easy to implement into an organization.

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reviewer1509885 - PeerSpot reviewer
Sviluppatore, Sistemista, DPO at Areadati srl
Top 10
Feb 11, 2021

From our experience, the main factor that could be improved is adding more cloud services that are supported as a backup repository. Many customers have active subscriptions with services like Dropbox or Google Drive and have asked us to use those as the backup repository. For now, those services aren't supported. Another minor thing that could be added is the capability to granularly recover objects for more types of databases, including some open-source ones like MySQL or PostgreSQL. This could be useful in some full Linux environments, avoiding having to recover the whole virtual machine.

reviewer1502613 - PeerSpot reviewer
Mede-eigenaar at Bricad Automatisering
Real User
Top 10
Feb 3, 2021

At the moment I am pleased with what Nakivo does but I would like more reporting functions and if possible, integration with my RMM system.

Senior Director, Production Engineering at ATOS
Top 10
Feb 2, 2021

I would think that as it's used in larger environments that might be more than one server, and you're going to need a better authentication mechanism. For example, integration into Active Directory or some other form of LDAP would be helpful. I had to manually install SNMP, which wasn't hard, but a step I had to take, to plug this into the monitoring system.

reviewer1501257 - PeerSpot reviewer
Technical Manager at Automate-IT
Real User
Top 10
Feb 1, 2021

As we are using the product for only three months, I don't have any important improvement points that I can mention here. So far, Nakivo backup works fine and does exactly what we are expecting from it. From an administrator usage perspective, the interface is very intuitive, but maybe the wizard for creating and modifying backup jobs could look a little fancier. I consider this to be only a very small improvement point and it definitely has no impact on the capabilities of the Nakivo backup solution.

reviewer1495233 - PeerSpot reviewer
Owner at Daedalus Computing Limited
Real User
Top 10
Jan 25, 2021

There has been a slight tendency to bloat, where each new feature uses slightly more resources. It would be helpful to be able to have a custom footprint so that only the required features are installed.

reviewer1495230 - PeerSpot reviewer
Information Technology System Engineer at Unione dei Comuni della Bassa Romagna
Real User
Top 10
Jan 25, 2021

In the future, it would be nice to have support for Zimbra email, Collabora Office, and the NextCloud content collaboration platform.

reviewer1490964 - PeerSpot reviewer
IT Manager at Smith Neufeld Jodoin LLP
Real User
Top 10
Jan 19, 2021

Really not sure about this, because everything works great! The only complaint I might have is that restoring Exchange and AD objects seem to require some tweaking. So far it has always worked, but I have had to look up the database, rather than have Nakivo Backup and Restore automatically detect it. This is not a big deal. In the loading of a backup, choosing what to restore seems to be a lengthy process, but it has always worked in my restore tests.

reviewer1478025 - PeerSpot reviewer
Vice President, Chief Technical Officer (CTO) at MyBusinessHub LLC
Real User
Top 10
Dec 23, 2020

We are satisfied with Nakivo, but if anything could be improved, I think it would be more real-time as opposed to email support availability.

reviewer1475781 - PeerSpot reviewer
Membro at IT-Group
Top 10
Dec 17, 2020

What must be improved is the response time to technical support requests.

reviewer1469676 - PeerSpot reviewer
Help Desk Manager at Alter Solution
Real User
Top 10
Dec 9, 2020

It would be interesting if it were possible to integrate a mobile app to monitor the system in real-time.

reviewer1078821 - PeerSpot reviewer
President at a tech services company with 1-10 employees
Real User
Dec 4, 2020

While many useful cloud-based improvements and enhancements are added with each release, we would like the ability to do raw metal restores from bootable media. Using an independent bootable media to restore full physical machines would enable physical machines that may be serving as Nakivo Director or Transport machines to be reliably restored to service without undue delay, ensuring that an enterprise's local environment remains intact.

it_user1341348 - PeerSpot reviewer
President and CEO at DimenXional Cloud Technologies
Real User
Nov 22, 2020

While the solution provides mostly what we need, it would be ideal if there were some additional feature capabilities for the API. I can't really specify which features are missing, as they've done everything that we've asked for so far. Our plate is full of getting what they've done into the marketplace. It's going to take us another two, three months to do that, including engineering work and testing and that type of stuff. I wouldn't be able to answer the question of if there are missing features for at least another three to six months.

Senior Software Manager/Chief at a tech services company with 10,001+ employees
Real User
Sep 23, 2020

I do not know that I see a lot that needs to be improved with Nakivo. It seems maybe that the interface could be a little bit better, but it is what it is. You can always improve on the interface on anything. For me, I just work with the product in a simple way. For instance, I have not even looked into whether you can hook it up with Active Directory which may be helpful if you are going to add different users and give them the capability to back up or do certain other tasks. You might be able to do that already now. I just have not had the need or opportunity to look into it. If it is not there it is the type of thing that might be added.

Real User
Jul 26, 2019

I would like to have the option of creating a subfolder per job in the backup repository because we had an issue where some files were corrupted and we lost the backup of the majority of the VMs. I would like a clearer log of errors. I enabled the schedule for space reclamation on the repository, but after one day I found that the repository was detached and the GUI didn’t give a status of the scheduled task.

it_user1126869 - PeerSpot reviewer
User with 201-500 employees
Real User
Jun 19, 2019

We want the backup job to consume fewer resources, as the utilization is very high if we choose the "best compression' option. There was a problem we found regarding the repostory. When we enable the schedule for space reclaimation, once the schedule is trigerred the reclaimation will detach the repository but after 1 week we found that the repository is on detach status so we should detach it manuallu. We didn't know actually the reclaimation is on progress or already finsihed

Senior Key Account Executive at a computer software company with 11-50 employees
Apr 17, 2019

An improvement would be to include a general data backup solution that is not only for virtual machines. Translate and develop the user interface in other languages like Spanish, Catalan, Basque, etc.

User at Cadmakers
Apr 16, 2019

The software is aimed at backing up VM images but it would be nice to have an option to just backup certain files/folders and not the entire disk.

Real User
Apr 16, 2019

I think it is important to work not only in replicating the virtual machines in Amazon AWS but in other cloud systems. I want to have replicas in the cloud at a more competitive cost.

Real User
Apr 15, 2019

An improvement would be to give us more control over the email alerts, with different emails going to different addresses based on a set of rules.

Apr 9, 2019

I like how it is, and I don't think it needs improvements. In your next release, you might want to include the different types of AWS backups that are included with Nakivo.

Networking Consultant at a tech services company with 11-50 employees
Real User
Mar 7, 2019

I think the product should be improved on the integrations — for example, integration with HPE StoreOnce.

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How does Nakivo compare with Veeam Backup & Replication? Which is better and why?
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If you were talking to someone whose organization is considering Nakivo, what would you say? How would you rate it and why? Any other tips or advice?
2 out of 26 answers
Senior Software Manager/Chief at a tech services company with 10,001+ employees
Sep 23, 2020
I like the product because it is doing exactly what I need it to do, and that is reliably backing up my VM. I have actually had to restore some VMs. Sometimes the power just goes off here and something will get corrupted and it works well for that. It has been reliable in restoring exactly what I needed to restore. Based on my experience, the advice I would give to people considering it is to go for it. I think it is a great product. But there is a problem with customers — especially government customers — resisting adopting anything new. They get hung up on one thing and they like to stick with it. They buy a license and they just have it set in their minds that they do not want to try anything else, even though the solution they have might be costing them a fortune. Getting them to adopt a change can be difficult. It is like when someone is committed to Cisco. I tell government customers not to buy Cisco under any circumstances. I tell them just to never get involved with it. Then they will complain and say that Cisco is all that they know. Arista beats the hell out of Cisco and it uses the same interface. Guys who know how to use Cisco already will not have to go to school at all to learn how to use Arista, and it ends up being half the price. My complaint about Cisco is not that it does not work. It depends on what you are doing. But in my opinion, Cisco solutions just do not have the necessary throughput for certain situations. I have tried to get a lot of clients to buy this and show them the advantages. Some of them just say they already have a license for something else and they want to stick with it. People need to be open to the advantages of considering other products and how that can make a change in their efficiency and their bottom line. On a scale from one to ten (where one is the worst and ten is the best), I would rate Nakivo as a nine-out-of-ten. I would never give anything a ten.
it_user1341348 - PeerSpot reviewer
President and CEO at DimenXional Cloud Technologies
Nov 22, 2020
We're part of the RESA MSP program. It's basically a partnership with the solution. Overall, I would rate the solution at a nine or a ten. They've been a very good product so far. It's basically everything we need.
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