Commvault Cloud vs MSP360 Backup comparison

Commvault and MSP360 are both solutions in the Backup and Recovery category. Commvault is ranked #4 with an average rating of 8.2, while MSP360 is ranked #55. Commvault holds a 3.3% mindshare in BRS, compared to MSP360’s 1.1% mindshare. Additionally, 95% of Commvault users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

Commvault Cloud

Read 113 Commvault Cloud reviews

29,414 Views
16,766 Comparison Views

95% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

5,475 Views
3,340 Comparison Views

100% willing to recommend

Commvault Cloud

MSP360 Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Commvault Cloud and MSP360 Backup compete in the backup solutions category. Users are generally happier with Commvault Cloud for its pricing and support, while MSP360 Backup is favored for its features and reliability, making it a more comprehensive choice for some users.

Features: Commvault Cloud provides robust data protection, scalability, and a broad feature set. MSP360 Backup offers flexibility, ease of use, and cloud integration. Its straightforward setup process and user-friendly nature are highlighted by users.

Room for Improvement: Commvault Cloud needs a more intuitive experience, faster support response times, and improved complexity management. MSP360 Backup requires better reporting tools, more customization options, and enhancements in certain areas highlighted by users.

Ease of Deployment and Customer Service: Commvault Cloud deployment can be complex, though its comprehensive capabilities are acknowledged. Customer service reviews are mixed, with some seeking quicker resolutions. MSP360 Backup's deployment is smoother, with positive feedback on its support and responsive, helpful service.

Pricing and ROI: Commvault Cloud generally has higher setup costs but offers substantial ROI for large-scale deployments. MSP360 Backup provides better cost efficiency, especially for smaller organizations. Users find its pricing more predictable and aligned with budget constraints.

To learn more, read our detailed Commvault Cloud vs. MSP360 Backup Report (Updated: August 2026).

Buyer's Guide

Commvault Cloud vs. MSP360 Backup

August 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Commvault Cloud

Ranking in Backup and Recovery

4th

Ranking in Cloud Backup

4th

Ranking in Disaster Recovery (DR) Software

6th

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

113

Ranking in other categories

eDiscovery (2nd), Disaster Recovery as a Service (3rd), SaaS Backup (2nd), Container Backup Software (2nd), Autonomous Operational Resilience (2nd)

MSP360 Backup

Ranking in Backup and Recovery

55th

Ranking in Cloud Backup

43rd

Ranking in Disaster Recovery (DR) Software

31st

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

MSP Backup (6th)

Mindshare comparison

As of August 2026, in the Backup and Recovery category, the mindshare of Commvault Cloud is 3.3%, down from 7.3% compared to the previous year. The mindshare of MSP360 Backup is 1.1%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
Commvault Cloud	3.3%
MSP360 Backup	1.1%
Other	95.6%

Backup and Recovery

Featured Reviews

Sanjay Singh Bisht

Server Administrator at a outsourcing company with 51-200 employees

Unified data protection has simplified hybrid backups and has improved ransomware recovery speed

Commvault Cloud's best feature in terms of protection is that it provides data protection and accomplishes its job effectively. It offers a unified approach to backup across all environments, including on-premises, public cloud, and SaaS applications such as M365 and Salesforce. I also use it for virtual machines and databases. The unified protection approach helps my team manage different environments effectively. Before Commvault Cloud, I used a separate VM backup tool to protect the VMware environment. For database backup, I had to use the native tool or backup scripts. For the cloud part, I had to use the native AWS or Azure cloud tools. After moving to Commvault Cloud, a single policy or a set of backup policies is applied across virtual machines, databases, workloads, and cloud workloads. I can protect my environments, which reduces manual configuration errors. Regarding visibility, it provides one dashboard to manage and centralize monitoring of all workloads. It is very easy to track backup success or failure. I can see the SLA compliance and storage usage without needing to jump between tools to check or have visibility of it. Regarding the recovery experience, the recovery time has been reduced drastically by using Commvault Cloud. It has simplified cloud management and provides easier manageability to manage retention policies, encryption policies, and compliance rules. This helps reduce operational workloads. Commvault Cloud has impacted me very positively. It simplifies and unifies data protection across hybrid workloads. Instead of managing multiple backup tools for virtual machines, databases, and SaaS applications, I now have a single platform with consistent policies and centralized visibility. This has really reduced my operational complexity and improved backup reliability. Regarding the cyber resiliency posture, the immutable backups and ransomware recovery workflow give me greater confidence in recovering quicker from potential risks. Commvault Cloud has positively impacted me in several key areas: unified backup management across environments, reduced operational overhead, improved ransomware resiliency, faster recovery times, better visibility for compliance, and easier management of hybrid or cloud workloads.

Read full review

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The cloud integration is a massive win for us, giving us a single backup service for all of our on-premise and cloud systems."

"Compared to other products out there, we have found that Commvault is best suited for our needs."

"I can leverage on cloud storage technologies as well and restore it with granularity level that I have not seen in any other data management tool."

"It's great for getting data back."

"Several years ago, we encountered some ransomware; we just had to recover the file with Commvault, which was great."

"Commvault software is a single platform where you can enable whatever you want to use, like endpoint protection, and you can enable those licenses on a single platform screen, which is where I see the value add because it is a single management tool."

"Commvault is an all-in-one product that is very simple and operational for business use."

"There are many valuable features of Commvault HyperScale X giving many possibilities to complete jobs, particularly with the backup and restore."

More Commvault Cloud pros

"The solution is easy to access and handles things efficiently."

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."

"Provides connectivity to a lot of different cloud storage solutions."

"Technical support is very good."

"It has allowed me to implement a cost effective, highly configurable solution."

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"MSP360 Backup's most valuable feature is its backup interface."

"Supports peer-to-peer backup using Minio, which has allowed us to easily pre-seed and maintain an off-site backup within driving distance, making tactical recovery of accidental file deletions easy."

More MSP360 Backup pros

Cons

"I would like Commvault to have a feature for cybersecurity threats, e.g. securing the target backup repository. Commvault just started testing and releasing this feature, but it needs to be stabilized."

"Our main pain point is that some of our hardware is old. For example, the SSD disks for our application database are slow. It's hard to avoid a slowdown in our environment because the size of our backups is growing every year. If you're growing and don't upgrade the environment, you will see slower backups and restores. You must enhance the environment if you are growing."

"The navigation of it needs improvement in terms of the UX."

"For simpler environments, they have some templates for startups. Possibly for a smaller environment, they need to do more automatic configuration and selections of users who want to do backups. This is mainly for smaller environments. I would like them to have the same system fit for all environments: small and big environments. Currently, we have to do a lot of configuration of the layout, which takes time. This solution is appropriate for enterprise-level enterprise, but I would like it to be easier to use for SMB environments."

"The deployment process should be simplified because it is not something that just anybody can do."

"Sometimes there are people, personnel, that are not that well educated. Sometimes I know more than the person I'm talking to and they are supposed to be helping me with technical problems."

"The price could be lower."

"The product does not provide an option to save a copy of data on-premises."

More Commvault Cloud cons

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"The product could be more user-friendly."

"The graphics are looking a bit old and should be updated."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"The solution's pricing is very high."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"If I have an incident and I need to restore something very fast, I want to restore a particular virtual machine, maybe in an hour and that is not possible to do with MSP360."

More MSP360 Backup cons

Pricing and Cost Advice

"Commvault is quite high in terms of pricing and licensing."

"I rate the product’s pricing a seven out of ten."

"The price could always be lower."

"We went from Veritas NetBackup to Commvault. We switched due to upfront licensing and costs. We have more visibility into what we're actually purchasing. It seemed like, overall, the cost of Commvault was cheaper."

"Our cost is around $20,000 per month. The previous year, it was around $30,000 per month. It now costs less because Commvault changed the licensing type for providers."

"Hands down, Metallic provides us with more predictable costs for our backup requirements. You are getting what you pay for. If they are charging you X amount of dollars at that point, that is what you are going to pay. So far, I have not seen any hidden costs or any kind of gotchas. It is pretty cut-and-dry. They will let you know, "Hey, you are going to use our storage and it will cost you this much. You are going to use your storage, then we are going to charge you this much to backup.""

"The solution is expensive. The subscription is based on a monthly basis. There are additional costs that vary depending on the size of the backup."

"On a scale of one to ten, where ten is the highest price, I rate the pricing an eight."

More Commvault Cloud pricing and cost advice

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"Pricing is reasonable although can be quite a large upfront cost."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"It provides a good cost savings compared to our previous cloud backup."

"I rate the price of MSP360 Backup a seven out of ten."

"Its pricing needs improvement."

"The solution is expensive."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

More MSP360 Backup pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

10%

Manufacturing Company

10%

Computer Software Company

Construction Company

14%

Financial Services Firm

13%

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	58
Midsize Enterprise	24
Large Enterprise	82

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

What is your experience regarding pricing and costs for ThreatWise?

Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.

See all answers

What needs improvement with ThreatWise?

Commvault Cloud is a very powerful tool, but it can be improved in various ways. Commvault Cloud can be improved by simplifying its interface, reducing configuration complexity, and making more adv...

See all answers

What is your primary use case for ThreatWise?

Commvault Cloud's main core use case is backup and recovery for protecting on-premises workloads, databases, the file system, NAS, and on-premises infrastructure. Another primary use case is immuta...

See all answers

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Compared 2% of the time

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Compared 5% of the time

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Compared 4% of the time

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Compared 4% of the time

GoodSync For Business vs MSP360 Backup

Compared 3% of the time

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Compared 3% of the time

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Product Reports

Buyer's Guide

Commvault Cloud

August 2026

Download Commvault Cloud product report

Buyer's Guide

MSP360 Backup

July 2026

Download MSP360 Backup product report

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise

Cloudberry Backup

Overview

Commvault Cloud offers comprehensive data management with strong backup and recovery, security, and compliance across hybrid and multi-cloud setups. Supporting a variety of applications, its cost optimization and integration capabilities enhance data management and infrastructure operations.

Commvault Cloud facilitates seamless data management and protection for organizations dealing with complex IT infrastructures. Its capabilities spread across hybrid and multi-cloud environments, ensuring robust disaster recovery and compliance, while optimizing storage strategies. Extensive application compatibility and integration with IT infrastructure solutions allow for efficient data movement and enhanced security.

What are the key features of Commvault Cloud?

Backup and Recovery: Reliable data protection across environments.
Data Management: Seamless operations in hybrid and multi-cloud contexts.
Disaster Recovery: Comprehensive recovery features.
Compliance: Ensures adherence to regulatory standards.
Security: Advanced encryption and threat detection.
Cost Optimization: Efficient strategies and resource utilization.
Integration: Supports a wide array of IT applications.

What benefits should be evaluated in reviews?

Data Security: Protects sensitive information effectively.
Scalability: Adapts to extensive infrastructure needs.
Cost Efficiency: Reduces expenses through optimization.
Simplified Management: Streamlined for better operations.
Comprehensive Support: Enhances compatibility and usability.

In industries like finance, healthcare, and technology, Commvault Cloud supports the protection of virtual machines, databases, and physical systems. It facilitates Office 365, SQL, and VMware backups, ensuring disaster recovery and compliance, while meeting the demanding storage requirements and safeguarding data integrity per industry standards.

Commvault

MSP360 Backup offers peer-to-peer backup, client-side encryption, and seamless integration with top cloud storage providers, appealing for its ease of use, minimal setup, and robust capabilities.

MSP360 Backup is designed for disaster recovery, workstation, and server backup in cloud environments. Organizations benefit from its compatibility with storage options such as OneDrive, Google Drive, and AWS, supporting incremental backups and ensuring secure data with client-side encryption. The platform facilitates error notifications and corrections, making it a reliable choice for backing up critical information. Despite its effectiveness, users see room for improvement in interface design, bug fixes in the Linux version, and support for more cloud providers.

What are the key features of MSP360 Backup?

Peer-to-Peer Backup: Enables direct data transfer between systems without intermediary servers.
Client-Side Encryption: Protects data by encrypting it before transmission.
Block-Level Transfers: Reduces backup times by only transferring parts of changed files.
Cloud Integration: Compatible with OneDrive, Google Drive, AWS for flexible storage choices.
Incremental Backups: Streamlines configuration and minimizes storage by updating only changes.
Reliable Scheduling: Offers robust scheduling options for automated backups.

What benefits should users look for in MSP360 Backup reviews?

User-Friendly Interface: Ensures ease of navigation with minimal learning curve.
Efficient Error Alerts: Helps quickly identify and resolve backup errors.
Technical Support: Provides excellent customer service for troubleshooting and guidance.
Backup Flexibility: Offers varied backup methods tailored to individual organizational needs.

In industry applications, organizations employ MSP360 Backup for virtual machine, physical computer, and confidential data management. It is used extensively for offsite backups by micro enterprises and integrates well for client data management, virtual machine, and SQL backup purposes, especially useful for daily monitoring post migrations.

MSP360

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company

StratX

Buyer's Guide

Commvault Cloud vs. MSP360 Backup

August 2026

Free Report: Commvault Cloud vs. MSP360 Backup

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