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Citrix Endpoint Management vs Snow Device Manager comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
269
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Citrix Endpoint Management
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
13
Ranking in other categories
Unified Endpoint Management (UEM) (14th)
Snow Device Manager
Average Rating
10.0
Number of Reviews
1
Ranking in other categories
Enterprise Mobility Management (EMM) (22nd)
 

Mindshare comparison

Unified Endpoint Management (UEM)
Enterprise Mobility Management (EMM)
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Johan Sahle - PeerSpot reviewer
Managing shared device accounts cost-effectively with iOS update challenges
We use Citrix Endpoint Management for mobile device management and endpoint management, specifically focusing on shared devices where user accounts can be utilized without needing many licenses For us, Citrix Endpoint Management allows the use of user accounts without requiring many licenses if…
TA
Useful inventory tool, scalable, and initial installation straightforward
My advice to those getting started with Snow Device Manager would be to set up the support starting with the full package because most people normally only get the inventory section. It can be complicated in the beginning when you first start with the solution, we did not have support and it would have been a benefit to have. There are different license models and we could not find a lot of information about them. They have a decent library and we can find data on the different topics such as some types of license models. However, you have to be a paid member to have access. I rate Snow Device Manager a ten out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Intune provides full visibility into all active mobile device users. If their devices are noncompliant with our security policies, I have the flexibility to update them remotely."
"It is more efficient to have one solution rather than having security parts spread across three, four, or five solutions."
"For our office workers who are not based in Norway, when we order the PC, we can do some of the settings for them. These are standardized settings. We can set them up exactly as they are in Norway so that they're the same."
"The key benefit of Intune is its integration with the Microsoft ecosystem."
"If you need only to load a specific profile and you don't have deep security functionalities, et cetera, Intune is very nice and good."
"The ability to switch between Affinity and non-Affinity enrollment is great."
"The biggest asset is the range of device management options available with Intune, whether it is a Windows device, a Linux device, a Mac device, or mobile devices."
"The many policies available in Microsoft Intune for managing our devices are valuable."
"One key feature is secure application delivery, which enables the secure delivery of mobile and web applications to end-user devices. This ensures data protection and compliance with corporate policies."
"We have found the ability to manage user accounts on shared devices valuable as it reduces the need for multiple licenses, which saves costs."
"We have found the ability to manage user accounts on shared devices valuable as it reduces the need for multiple licenses, which saves costs."
"We have seen improvements in compliance management on the devices."
"The MAM applications of the product are great."
"Users can log in anytime, anywhere, using any device, which is a significant advantage."
"ShareFile, in particular, is valuable with its ease of sharing, and the best category security that is in the hands of users."
"Whenever I need to check my email with my mobile phone, Citrix Endpoint Management is essential for our firm."
"The inventory tool is the most valuable. We have some clients that would only do the entitlements section and search for contracts using Excel sheets. The inventory tool is a lot easier for the managing of licenses, installations, and devices on the tools is a huge benefit."
 

Cons

"We faced issues with macOS support. The product should have better inventory and asset management."
"There is room for improvement, particularly in terms of compatibility, extending beyond the well-known major brands."
"I would like more clarity on how Intune is migrating control from Active Directory group policies, especially as we move over to Windows 11. It seems inefficient to manage some settings in Active Directory and others in Intune."
"The reporting could be improved, as it's pretty poor compared to other products of this type."
"There is no catalog for mobile access management (MAM) security."
"The solution needs to improve reporting. Sometimes, it shows double or triple entries of the same thing, which affects the count's accuracy. Also, some applications onboarded in Microsoft Intune do not get updated. When we look for solutions online, there is often no clear answer."
"Currently, BitLocker does not support BYOD enrollment, which is a product limitation."
"There is room for improvement in integration and security as well."
"Citrix needs to improve the architecture. They also need to strengthen the application integration. They keep referring to some things to be required as security, and they keep selling the next level and on-premise separately. They should give the customer the opportunity to decide whether they want to use the next level on-premise or on-cloud, but they should not charge additional fees if the customer wants to deploy the next level on-premise because the customer is already being charged as the end user. They should allow next level on-premise optimization without any additional charges."
"Support for inventory management of Apple devices should be added."
"The support provided by Citrix needs improvement."
"Requires integrating with ABM before enabling some of the features."
"Citrix often depends on other services like backend data centers, network security, and application firewalls. Issues in these areas can be misinterpreted as Citrix issues by users."
"The iOS version updates do not work as well as I would like."
"I would rate Citrix Endpoint Management as two out of ten overall, due to the policy changes and the lack of significant features or stability improvements."
"The tool’s battery usage was high."
"There are some licensing models that could be able to be managed in Snow Device Manager that are not, such as token-based models. This would be a benefit since the growth of blockchains."
 

Pricing and Cost Advice

"The pricing for Microsoft Intune is reasonable. Our clients are satisfied."
"It is cheap, but as compared to Google, it is costly. Google is cheaper, but quality-wise, Microsoft Intune is better."
"The product is relatively pricey, but considering its benefits, I'd say it's fair. The benefits outweigh the expensive licensing fees, especially for large organizations, but medium-sized and smaller businesses may be unable to afford it."
"We are partners, so we receive some discount. However, from the customer's perspective, Microsoft Intune's pricing is competitive with non-Microsoft technology, and the price is good compared to other market competitors."
"The price is very reasonable."
"Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."
"There is a license required to use the solution. If you're core users in Office 365, for example, you have Outlook email and E3 license, this is only email. You have to buy an EMS license to have Microsoft Intune. It is expensive."
"Intune is moderately expensive. You can get the license bundled with Office 365 E3 or E5 licenses. The E5s are a bit expensive, but you get some cheaper solutions with Intune."
"The licensing costs vary depending on the customer and the licensing model. We have three main types: per-user, subscription, and concurrent user licenses, plus a user-based model."
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Top Industries

By visitors reading reviews
Educational Organization
16%
Computer Software Company
12%
Financial Services Firm
8%
Manufacturing Company
8%
Educational Organization
39%
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about Citrix Endpoint Management?
One key feature is secure application delivery, which enables the secure delivery of mobile and web applications to e...
What needs improvement with Citrix Endpoint Management?
The main issue is the change from perpetual licenses to subscription-based ones, which has increased our costs signif...
What is your primary use case for Citrix Endpoint Management?
Whenever I need to check my email with my mobile phone, Citrix Endpoint Management is essential for our firm. Without...
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
MobileManager, Zenprise, XenMobile
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Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Miami Marlins, Exelon, Louisville Gas and Electric Company and Kentucky Utilities Company (LG&E and KU), Flex, Chevron Phillips Chemical Company
Karolinska Institutet, Thames Valley Police, Thrifty, ao.com, SJ (Swedish Railroad)
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853,868 professionals have used our research since 2012.