


Citrix Endpoint Management and Ivanti Autonomous Endpoint Management are solutions competing in the field of optimizing enterprise endpoint management. Citrix appears to have an advantage in pricing and customer support, while Ivanti has a stronger feature set offering greater value.
Features: Citrix Endpoint Management enhances business productivity with robust security features and seamless cloud integration, vital for virtual workspaces. It efficiently manages application delivery, ensuring data protection and compliance. Citrix offers customizable mobile app management with features like application VPN, private VPN, and application gateway. Ivanti Autonomous Endpoint Management focuses on advanced AI-driven automation, streamlining device management and offering real-time endpoint visibility. It provides a unified IT and security operations platform and efficient patch management across endpoints.
Room for Improvement: Citrix Endpoint Management could benefit from more standout features beyond its existing offerings. The transition from perpetual licensing to a subscription model has impacted financial expectations. The initial deployment complexity due to security layers can be challenging for some businesses. Ivanti Autonomous Endpoint Management's app packaging and AI automation can differ from other solutions, potentially leading to a learning curve. It requires in-depth understanding for full utilization and a comparatively higher initial cost compared to alternatives like Microsoft Intune, posing entry barriers for some users.
Ease of Deployment and Customer Service: Ivanti emphasizes simplicity and automation in deployment, requiring fewer resources and time, enhancing its appeal to businesses prioritizing quick deployments. It offers extensive customer support with a focus on reducing manual intervention. Citrix, on the other hand, has a structured deployment process enriched with comprehensive security. Though slightly more complex, its responsive customer support ensures reliability.
Pricing and ROI: Citrix Endpoint Management offers competitive pricing structures, appealing to cost-conscious businesses while ensuring good ROI through resource management. In contrast, Ivanti has a higher upfront cost due to its advanced tools, yet promises compelling ROI through automation and reduced operational overheads. Businesses focused on long-term efficiency may find Ivanti's investment justified despite the initial expense.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
With Microsoft Intune, tasks such as device provisioning, policy deployment, application delivery, and compliance enforcement require less manual effort than in more traditional management models.
After implementing Citrix Endpoint Management, there is a return on investment for my customers because we provide three services: first is the license, where we got margin; second, deployment service, which typically has two types—one where Citrix will do the deployment and the other where a partner should do it, and we deploy this solution for about 80% of the customers in India; third is after deployment support.
We can remove or add licenses according to business requirements, and it is all controlled within the application.
The client was already paying for Microsoft Intune and was able to decommission Ivanti Neurons for UEM.
Tasks such as patching, software deployment, and troubleshooting that earlier took hours are now done in minutes.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
Technical support for Citrix Endpoint Management is not satisfactory.
This product requires some mature understanding, so sometimes they can handle small problems, but for major or architecture-related issues, their L3 or our L3 engineer helps them understand the problem.
The support from Citrix has been satisfactory.
I am concerned about consistently needing to call support for installing brand new solutions.
They are responsive, stick to time, and are enthusiastic about helping.
Occasionally, we also experienced delays between systems, particularly with user group changes and device compliance updates.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
My colleagues using iOS have faced issues, such as logging problems requiring frequent password entries.
I would rate the scalability as nine out of ten.
There is no limitation in scalability; Ivanti Neurons for MDM is very scalable.
As a Microsoft consultant, I think Intune is always going to win over anything else if the client is already paying for an E3 or E5 license.
We have not experienced downtime, bugs, or glitches.
It appears Microsoft Intune undergoes changes without informing customers.
In my experience, Microsoft Intune is a stable platform as it is a cloud-based service, and updates are regularly delivered by Microsoft.
The solution's stability is below expectations.
The solution is stable, though there are occasional restarts, which are not critical.
Regarding the self-healing capabilities, I would say it has reduced downtime by around thirty to forty percent.
It delivers very good UEM capabilities.
Ivanti Neurons for UEM is stable in terms of my experience with endpoint, server, patching, software deployment, and remote desktop functionalities.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
The main issue is the change from perpetual licenses to subscription-based ones, which has increased our costs significantly.
With AI being present, they may increase some AI-related features in the future.
The units are not updating the operating system as specified in the policy.
It would be helpful if the documentation could easily help us fix bugs on our own.
The test team or the testing procedures are flawed because they release new versions with numerous basic issues.
The history of patching is missing from the solution, making it a challenge.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
The switch to subscription-based licensing has made it much more expensive.
For this client, the solution has been quite cheap.
The setup cost pricing for Citrix Endpoint Management varies; I can say $3,000 per user license for setup.
This is not a cheap solution.
Regarding pricing, I would say Ivanti Neurons for UEM falls at a nine out of ten.
The price for this solution seems to be reasonable for my company.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
We have found the ability to manage user accounts on shared devices valuable as it reduces the need for multiple licenses, which saves costs.
The change to a subscription-based model has removed the financial benefit we previously had.
The most effective feature of Ivanti Neurons for Patch Management is its reactivity when a patch is released before its due date.
It integrates into InTune, which enables us to detect, diagnose, and fix issues without manual intervention.
AI-powered automation and self-healing are additional features that automatically fix common issues and reduce manual work.



| Company Size | Count |
|---|---|
| Small Business | 192 |
| Midsize Enterprise | 62 |
| Large Enterprise | 186 |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 3 |
| Large Enterprise | 5 |
| Company Size | Count |
|---|---|
| Small Business | 13 |
| Midsize Enterprise | 9 |
| Large Enterprise | 15 |
Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.
Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.
What are the key features of Microsoft Intune?In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.
Citrix Endpoint Management offers streamlined deployment, secure application delivery, and centralized management for iOS and Android platforms. It supports BYOD initiatives, with data housed in a data center, enhancing security and compliance.
Citrix Endpoint Management serves as a unified tool for managing diverse devices such as mobile phones, laptops, and IoT gadgets. It facilitates mobile device management, containerizes corporate applications, and supports BYOD for secure data access, further enabling remote management, troubleshooting, and application deployment. Users benefit from a flexible transition from on-premise to cloud models, optimizing user experience through proactive monitoring.
What are the key features of Citrix Endpoint Management?In healthcare, Citrix Endpoint Management streamlines device management for secure data handling, ensuring compliance with regulations. Retailers use it to enhance customer experience with efficient management and monitoring, while educational institutions deploy it to manage and secure remote learning environments.
Ivanti Autonomous Endpoint Management leverages AI-powered automation for comprehensive endpoint control. It offers centralized management, real-time visibility, efficient patch deployment, and supports diverse operating systems.
Ivanti Autonomous Endpoint Management integrates AI-driven automation, providing a unified dashboard for streamlined IT operations. Its features include efficient patch management and real-time device monitoring, enhancing IT security and compliance. While comprehensive, improvements in dashboard simplicity, third-party integration, and AI feature clarity are desired. It serves multiple operating systems for seamless operation across various devices, and while effective, enhancements in UI navigation and reporting are suggested. Companies find it vital for centralized device management, compliance enforcement, and automated IT task handling.
What are the most important features?In industries like finance, education, and healthcare, Ivanti Autonomous Endpoint Management is deployed for managing diverse device environments. It's used for securing sensitive data, ensuring compliance in regulated industries, and optimizing IT service desk operations. Its capabilities aid in provisioning devices and maintaining an up-to-date inventory, crucial for sectors with stringent security requirements.
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