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Cisco XDR vs Trend Micro Worry-Free Services Suites comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco XDR
Ranking in Extended Detection and Response (XDR)
15th
Average Rating
8.4
Reviews Sentiment
6.3
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Trend Micro Worry-Free Serv...
Ranking in Extended Detection and Response (XDR)
19th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
12
Ranking in other categories
Email Security (17th), Endpoint Protection Platform (EPP) (23rd), Managed Detection and Response (MDR) (12th)
 

Mindshare comparison

As of January 2026, in the Extended Detection and Response (XDR) category, the mindshare of Cisco XDR is 1.9%, up from 0.9% compared to the previous year. The mindshare of Trend Micro Worry-Free Services Suites is 1.3%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR) Market Share Distribution
ProductMarket Share (%)
Cisco XDR1.9%
Trend Micro Worry-Free Services Suites1.3%
Other96.8%
Extended Detection and Response (XDR)
 

Featured Reviews

Joseph Houghes - PeerSpot reviewer
Cloud Architect at Pure Storage
flexible reporting and analytics boost data-driven security responses
The feature I appreciate the most about Cisco XDR is the flexibility for a user to be able to create their own reporting and dashboards. I would say I got to stop beta testing myself. I am testing what can be customized the most with it. Being able to ingest all the analytics and make it something that's either meaningful to them or to their own leadership is a big plus. It's not just what the product is at launch; you have the ability to customize and make it useful to your business to actually get real, purposeful information out of just a swamp of data. The features of Cisco XDR have actually benefited the organization significantly by allowing us to do the outputs of specific data and even filtered subsets of the data. We can do the same reporting but only deliver in either reports or dashboards the information about the systems that a specific team is responsible for, or the larger teams that multiple departments or IT silos roll up into. We're basically able to just modify the filters and have the same reports in the same dashboards where it's all the same; 99% of the work is the same.
Mohammed Zain - PeerSpot reviewer
Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery
Achieve effective email management while identifying areas for security upgrades
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID. We were not able to get a satisfactory answer from them regarding the BEC issue. The ransomware protection issue for the old servers or outdated servers and recovery of the data needs improvement in Trend Micro Worry-Free Services Suites. The ransomware protection issue for old servers and business email compromise also needs to be upgraded because even though it's configured, we still face this BEC issue. The response time of the support also needs improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of my favorite features of Cisco XDR is the automation tool, which saves a lot of time because we can craft these automations and workflows."
"Cisco XDR offers threat intelligence and links with the Firewall."
"Cisco XDR is built primarily for enterprise endpoint security, integrated onto endpoints with logs integrated into SIEM, and it is used for security investigations, malware impact investigation, and tracking particular security incidents through integration of different logs, where endpoint logs are very important, providing detail about processes run by potential malware and any call-outs made to command and control."
"The feature I appreciate the most about Cisco XDR is the flexibility for a user to be able to create their own reporting and dashboards, ingest all the analytics, and make it something meaningful to their business to actually get real, purposeful information out of just a swamp of data."
"I appreciate the granularity of what I get from Cisco XDR the most."
"Technical support from Cisco is good and very helpful."
"One of my favorite features of Cisco XDR is the automation tool, which saves a lot of time because we can craft these automations and workflows."
"Cisco XDR offers threat intelligence and links with the Firewall."
"Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility. It is very good at detection and response, and it includes a web filtering option."
"The load balancer feature is excellent."
"Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility."
"The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, making it a robust solution for comprehensive security needs."
"The multi-tenancy feature is beneficial for managing different customers, allowing for efficient handling across various tenants."
"We can get in-depth details of the emails going in and out, and we can create rules; it's easy to manage and navigate, the main thing is that it's easy to handle."
"The most valuable feature of the solution is the ease of deployment."
"The most important feature is behaviour detection."
 

Cons

"Cisco XDR can be improved by addressing the upfront cost."
"My only complaint about Cisco XDR is related to licensing, which is complicated."
"Cisco XDR can be improved by addressing the upfront cost. Everything matters for us since we're small, mom and pop, so every dollar counts."
"The licensing of Cisco XDR is a bit complicated. The cost can depend on what it is, and the process can be a little complicated."
"They need to provide better pricing and bundle XDR licenses with products like Meraki solutions or Firepower Threat Defense."
"If we have a list of domains we need to block, such as 4,000 domains, I can only block 100 domains at a time because if I put in more than 100 domains, I hit that 2,000 character max and can't continue with an investigation. Being able to put in all 4,000 domains, without a character limit or observable limit, would make doing those case books a whole lot easier and blocking those domains a whole lot easier too."
"I would say I got to stop beta testing myself."
"One area that needs improvement is the limited visibility due to the licensing structure. For more visibility, customers need the advantage or premier licensing, which involves additional costs."
"Network vulnerability scanning could be improved."
"Trend Micro should improve its Worry-Free Services Suites, particularly the agent for Windows operating systems."
"The licensing aspect seems costly, and the license cost increases yearly, which is a concern for us."
"The pricing of Trend Micro is a little bit higher compared to Sophos."
"Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID."
"The EDR part of the product is an area of concern where improvements are required."
"Trend Micro Worry-Free Sevices Suits' pricing remains a concern for our non-profit organization. Despite receiving some discounts, we find the pricing on the higher side."
"The solution's documentation is not good, and I'm struggling to change global configurations."
 

Pricing and Cost Advice

"The licensing of Cisco XDR is a bit complicated. The cost can depend on what it is, and the process can be a little complicated."
"We pay a yearly licensing fee for the solution, which is too expensive."
"I rate the tool's pricing a five out of ten."
"The product is available at a very good price point."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Computer Software Company
10%
Government
9%
University
7%
Computer Software Company
14%
Comms Service Provider
11%
Security Firm
9%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise4
Large Enterprise2
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco XDR?
My experience with pricing, setup costs, and licensing has been intriguing. I used to work for a Cisco partner, and I still have friends there with whom I discuss comparisons regarding some hardwar...
What needs improvement with Cisco XDR?
Improvements in Cisco XDR revolve around performance. The less performance it utilizes to run at high configuration levels, the better it becomes, so all vendors need to continue working on keeping...
What is your primary use case for Cisco XDR?
As a security consultant, I use multiple SIEM and XDR solutions, so cumulatively, I can say I have used Cisco XDR for around one year.
What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even tho...
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
I am working with the Trend Micro One solution. I use Trend Micro Worry-Free Services Suites, which includes six components, including Cloud App Security, Trend Email Security Advanced, and Worry-F...
 

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Overview

Find out what your peers are saying about Cisco XDR vs. Trend Micro Worry-Free Services Suites and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.