


IBM Security QRadar and Cisco XDR compete in the security information and event management (SIEM) category. IBM QRadar holds the upper hand in integration and customization features, while Cisco XDR excels in automation and incident response.
Features: IBM Security QRadar is noted for data enrichment, seamless integration with security tools, and ease of deployment with predefined correlation rules that are easily customizable. Real-time alerting enhances security operations. Cisco XDR stands out for its centralized visibility across endpoints, advanced threat detection, and robust automation capabilities, which facilitate streamlined investigation processes across different tools.
Room for Improvement: IBM Security QRadar users seek improvement in script complexity, reporting, and enhanced SOAR integration, along with a reduction in false positives. Cisco XDR could benefit from improved UI customization, streamlined workflows for automated tasks, and simpler integration processes, alongside clearer licensing structures to improve usability.
Ease of Deployment and Customer Service: IBM Security QRadar offers diverse deployment options like on-premises, hybrid cloud, and public cloud, which cater to various organizational needs. However, its technical support can be inconsistent. Cisco XDR is primarily cloud-based, known for fast deployment in cloud environments and reliable customer support, despite some pricing concerns.
Pricing and ROI: IBM Security QRadar is viewed as expensive with a licensing model that might be cost-prohibitive for small enterprises. Despite this, it is valued in environments needing comprehensive security. Cisco XDR offers competitive pricing, especially when bundled with Cisco products, providing significant ROI through flexible pricing structures that align with its extensive capabilities.
With Cortex XDR by Palo Alto Networks' incident correlation, behavioral detection, and process tree visibility, similar initial triage can often be completed in roughly 10 to 20 minutes, depending on the incident.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
Two customers faced a network breach and a bad configuration incident, but unlike in the past where recovery took days, they managed to shut down access points quickly.
With Cisco XDR, I gain visibility on one dashboard where I can see extensive logs, resulting in time saved and reduced security incidents, which provides a strong return on my investment.
Our security team spends significantly less time investigating alerts because the platform correlates data from multiple tools into a single view, which has reduced manual effort and improved response time.
With SOAR, the workflow takes one minute or less to complete the analysis.
AWS gives the chance to implement a solution out of the box with use cases that are already in IBM Security QRadar.
Investing this amount was very much worth it for my organization.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
They responded quickly, they were always willing to meet, and they were always willing to work as per my schedule.
the tech support is excellent
I would rate Cisco customer service a ten out of ten.
They assist with advanced issues, such as hardware or other problems, that are not part of standard operations.
Support needs to understand the issue first, then escalate it to the engineering team.
The support is really good; for instance, if a critical ticket is submitted, you will get paged right away as it gets logged, and their analyst will look into it, letting you know as soon as possible so you can work on it.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Activating the newly purchased licenses is instantaneous, allowing installations without adjustments since it's cloud-based.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
Its cloud-native architecture and support for multi-vendor integration made it easier to expand visibility across endpoints, network, cloud, and email without major performance issues.
Since it is built on cloud-native architecture, it can efficiently handle increased volumes of telemetry, endpoint, cloud workloads, and security events without major performance issues.
Cisco XDR is designed to handle significant scaling of endpoints, allowing management of a large scale of environments with thousands of sessions.
For EPS license, if you increase or exceed the EPS license, you cannot receive events.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR by Palo Alto Networks can be trusted completely.
The platform has handled large alert volumes reliably during day-to-day SOC operations.
Customers have mentioned that the stability and scalability are good compared to competitors.
Once they got it fixed and figured out the issue with the observables and with the character limit, it's been flawless.
On cloud, you don't see any disconnections or instability.
I think QRadar is stable and currently satisfies my needs.
The product has been stable so far.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
When a Cortex XDR by Palo Alto Networks incident is confirmed, it would be useful to automatically create a ServiceNow or Jira ticket with the incident summary, including affected endpoints, user indicators, process tree, severity, and recommended response actions.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
Competitors offer more visibility without any additional licensing, which is a significant drawback for Cisco.
If it can capture threats from worldwide new threats and publish them into a particular database linked with an AI-driven system that can immediately alert people, that would be very good for zero-day threats.
Offering some free XDR licenses for testing features, similar to VPN licenses, could have a significant impact on costs.
We receive logs from different types of devices and need a way to correlate them effectively.
If AI-related support can suggest rules and integrate with existing security devices like MD, IPS, this SIM can create more relevant rules.
IBM Security QRadar does not support Canvas, so we had to create custom scripts and workarounds to pull logs from Canvas.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Compared to CrowdStrike, which is very costly, and SentinelOne, which is also very costly, Cortex XDR by Palo Alto Networks is a medium cost-efficient solution.
This integration and discounting are something we cannot get from competitors, leading to reduced security costs.
Users can customize their use of Cisco XDR significantly from the onset, which has resulted in a lower total cost of ownership.
Overall, the price is a bit expensive compared to local competitors.
Splunk is more expensive than IBM Security QRadar.
It was costly mainly because of the value you can get right now compared to other solutions.
It depends on how much you want to spend.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
Between the clarity, the granularity, and the dashboard, it just works.
The feature I appreciate the most about Cisco XDR is the flexibility for a user to be able to create their own reporting and dashboards.
Cisco XDR helps prevent data loss during ransomware attacks by integrating with multiple levels of security, tying to identity management systems, and allowing placement of blocks at the endpoint level.
Recently, I faced an incident, a cyber incident, and it was detected in real time.
IBM Security QRadar gives the opportunity to improve the time to market of the releases with a great evaluation of cybersecurity breaches.
Compared to ArcSight, Splunk, or any other SIEM tools where you need their processing language such as structured query language, SPL, and in Sentinel there is KQL query languages, IBM Security QRadar doesn't require reliance on query languages.
| Product | Mindshare (%) |
|---|---|
| Cortex XDR by Palo Alto Networks | 4.7% |
| Cisco XDR | 1.5% |
| IBM Security QRadar | 3.5% |
| Other | 90.3% |



| Company Size | Count |
|---|---|
| Small Business | 50 |
| Midsize Enterprise | 21 |
| Large Enterprise | 57 |
| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 12 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 93 |
| Midsize Enterprise | 39 |
| Large Enterprise | 107 |
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
Cisco XDR enhances threat detection and streamlined security operations through centralized visibility and integration with multiple security tools. It reduces alert fatigue and offers automated incident response, providing a flexible cybersecurity platform.
Cisco XDR is designed for advanced threat detection and automated response. With AI-driven analytics, it supports proactive security measures across networks and devices. Users benefit from customizable reporting, dashboards, and the ability to integrate seamlessly with a wide range of security tools. Key feedback suggests that simplification of navigation and improved documentation could enhance the user experience. Pricing models and deeper integration with non-Cisco tools are also areas for potential growth.
What features does Cisco XDR offer?Cisco XDR is widely implemented in industries requiring robust threat detection and incident investigation capabilities. Organizations utilize it for enhanced visibility and streamlined responses across diverse network environments. Its integration with email and endpoint protections is crucial for sectors addressing threats like phishing and ransomware.
IBM Security QRadar offers real-time threat detection, data correlation, and integration with third-party solutions, providing a user-friendly interface, scalability, and extensive reporting capabilities for SIEM needs.
IBM Security QRadar is designed for comprehensive security monitoring in diverse environments, aiding sectors like telecom and finance with advanced threat detection and breach management. It aggregates data and analyzes user behavior, while its customizable and out-of-the-box rules deliver robust security insights and vulnerability management. The platform seeks enhancements in integration, performance, and user interface, with a focus on AI and cloud service compatibility.
What are the most important features of IBM Security QRadar?Telecom, finance, and cloud-based industries implement IBM Security QRadar for threat detection, compliance, and security monitoring. It is deployed for log collection and correlation, user behavior analytics, and ensuring secure data transfer and incident management, focusing on compliance and anomaly detection.
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