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Cisco Umbrella vs Menlo Protect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Umbrella
Ranking in Internet Security
1st
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
124
Ranking in other categories
Secure Web Gateways (SWG) (1st), Cloud Access Security Brokers (CASB) (2nd), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (3rd)
Menlo Protect
Ranking in Internet Security
14th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
Email Security (50th), Enterprise Browsers (6th), Remote Browser Isolation (RBI) (4th)
 

Mindshare comparison

As of August 2026, in the Internet Security category, the mindshare of Cisco Umbrella is 27.0%, down from 35.6% compared to the previous year. The mindshare of Menlo Protect is 3.4%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Internet Security Mindshare Distribution
ProductMindshare (%)
Cisco Umbrella27.0%
Menlo Protect3.4%
Other69.6%
Internet Security
 

Featured Reviews

SS
Sr. Technical Executive at a computer software company with 11-50 employees
Has required extensive customization for non-technical users and still needs better simplification
Customization for basic users can be complex, as it is targeted toward only technical users. It would be beneficial if Cisco simplifies the customization process while still ensuring strong security to prevent unauthorized access. Simplifying the customization part could enhance Cisco Umbrella, but overall, it is a good solution for me.
reviewer1991553 - PeerSpot reviewer
Information Security Specialist at a financial services firm with 10,001+ employees
Decreased our security alerts without impacting employees' work
I can't say that there is one specific feature that is most valuable. It's the overall platform that is well-suited to our needs. It's something that is different from a lot of other products or platforms in the marketplace. It provides a single console for security policy and management. That is somewhat important because we used to have other products where you would have to log in to individual appliances, devices, or clusters. Having one spot to log in to or one area to go to for doing different tasks and viewing data sources, just makes it easier from a user perspective. Also, the fact that it's invisible to our end-users and doesn't affect their work is very important. Most companies don't want to have added friction or impact on their users. In addition, the combination of user-friendliness for admins, and security for the organization, works well. As a cloud-hosted solution, it provides ease of use.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"By delivering security from the cloud, it will save money and provide more effective security."
"The primary advantage of Cisco Umbrella is its ability to safeguard our users no matter where they are working from - whether it's in the office or remotely, as per the new work model that has emerged globally. This integrated security solution has simplified our lives by combining all the necessary security measures in one product. Additionally, deploying the product is all it takes to protect all our users."
"A single pane of glass saves time... This does have a lot of options available for us to see who's doing what, what trends, what errors. We can set up our alerting through it as well. It is definitely a great dashboard."
"With many of our customer's end-users on the road, it was easy for their machines to get infected or to lose information, and after we installed this product, these issues were drastically reduced and the number of infections dropped month over month."
"The best possible thing is that it is very easy to deploy, easy to configure, and very fast to get onboarded with a customer because this is a cloud-based service."
"Overall, this product works smoothly and perfectly."
"Its simplicity is most valuable; I can install it and get it up and running, and it can be pervasive across my business within a business day."
"Go for it; there is no better way to secure guest networks without any headaches."
"In addition, the combination of user-friendliness for admins, and security for the organization, works well."
"Menlo Security RBI's best feature is its threat isolation engine."
"I can't say that there is one specific feature that is most valuable. It's the overall platform that is well-suited to our needs. It's something that is different from a lot of other products or platforms in the marketplace."
"Menlo Security RBI has a very good record on stability."
 

Cons

"Having ready-to-go templates with best practices is definitely something that would be an improvement. Deployment, from day one, is something that definitely needs to be improved for Cisco customers."
"We faced an issue regarding virtual appliances (VAs) during deployment. They could improve the quality and management of the virtual appliances offered right now. You can't see much because it is a Linux machine, and they have customized it. You don't have any route access to the machine, only seeing limited things in it. When we opened a ticket, they didn't know much about VAs themselves. So, that is where it is lacking right now. I know this will improve in the long run."
"Improvements could be made with the user interface, it could be a little smoother and more intuitive."
"There is room for improvement in the dashboard. It could stand to be a bit more detailed. I would also like to be able to customize the dashboard to focus more on what is important for my company."
"The pricing is a bit high."
"Cisco Umbrella is difficult to manage and needs to include a dashboard. It needs to improve pricing as well."
"It would be good if the more complex versions of Umbrella are simplified so that we can offer them in a more standardized way. We, as a telco, do not operate the same as a traditional integration partner would, who can sell all its services. We try to have a standardized approach as much as we can so that we can sell the solution with as many services added to it as possible. If you look at the structure of businesses in Switzerland, 95% of them have 10 persons or less, and they do not have a security specialist. Therefore, the higher the automated and standardized features, the better it is for them."
"The solution is very expensive in Brazil."
"There are several features, such as supporting web technologies, that the company is working on implementing in the platform. There are a lot of backend web technologies in use on various websites, for example, two-way audio/video and WebGL, for which support may not be fully implemented in the product."
"Menlo Security RBI can be very costly."
"Menlo Security RBI could be more cloud-friendly, and its mobility could be improved."
 

Pricing and Cost Advice

"Licensing with Cisco can be a little complex, but I think it's comparable with that of other similar products. It's always hard to put a price on security, but the price is fair for the value it provides."
"When talking about Cisco solutions in general there pricing model is horrible. For example, you can sell a Meraki-based solution, but if the customer starts shopping around, someone is going to have access to the pricing at a level that you cannot compete because they do not have uniform pricing. Not everybody gets fair pricing. Unless you are one of the real major corporations selling the solution your ability to compete is impossible. Cisco will acknowledge the situation and assure you next time it will be in your favor but it never becomes favorable for you. Cisco is not very good in this regard. However, Umbrella is good."
"Licensing fees are paid on a yearly basis."
"Cisco should make the solution cheaper."
"The price could be lower."
"Cisco Umbrella is expensive and could be cheaper."
"There are no hidden costs with Umbrella. Everything is included in the package."
"I think it's worth the money."
"Menlo Security RBI can be very costly."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
8%
Financial Services Firm
8%
Non Profit
7%
Financial Services Firm
13%
Manufacturing Company
9%
Comms Service Provider
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise31
Large Enterprise52
No data available
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What is your experience regarding pricing and costs for Cisco Umbrella?
The pricing for Cisco Umbrella is fair compared to other platforms out there for DNS security. We acquired it as a bundle with other Cisco purchases.
Ask a question
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Also Known As

OpenDNS
Menlo Security Email Security, Menlo Security Remote Browser Isolation
 

Overview

 

Sample Customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Macy's, HSBC, Bank of Hawaii
Find out what your peers are saying about Cisco Umbrella vs. Menlo Protect and other solutions. Updated: August 2026.
908,877 professionals have used our research since 2012.