We performed a comparison between Cisco Umbrella and Forcepoint Next Generation Firewall based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, Zscaler, Palo Alto Networks and others in Secure Web Gateways (SWG)."The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The solution is stable."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"We've found it to be stable and good for our customers."
"It blocks malicious DNS queries daily which is very beneficial."
"It will protect, give you more robustness, and faster responses, compared to any firewalls or any of the proxy web servers."
"The single-pane-of-glass management is really important. In today's era, administration costs and operational expenses will cost you a lot, and it reduces that as well. You don't need extra resources to manage all your parameter firewalls, looking at every single device to allow resources internal access. By just introducing the single-pane-of-glass management, it has lifted the burden off of management, especially the network management."
"Its simplicity is most valuable. I can install it and get it up and running, and it can be pervasive across my business within a business day. It is pretty simple and straightforward to install and configure. Its remit is reasonably clearly defined. When you look at solutions like Darktrace and Carbon Black, the mission objective isn't as clearly defined. Cisco Umbrella, Sophos Central, or some of the other solutions have a more standardized approach to antivirus, which includes enhanced response from the machine learning or deep learning perspective."
"The weekly reportings are great. The investigation is super and the application management is equally great."
"It analyzes the domain security helps us implement the securest policy."
"Umbrella, being one pane for managing, being all-encompassing, allows us to quickly go in, make a change, and it applies to either every location, if we want it to, or we can have policies in place that only apply to certain users or certain computers."
"The support is great. They also have very good categorization. It's very good. It captures a lot of threats."
"The people we deal with is a local partner in Cambodia and we can get good support from them."
"The most valuable feature is controlling the traffic and the logging. They have real-time logins for traffic logs. Troubleshooting was very easy for me."
"The simplicity of the solution is its most valuable asset. It's very user-friendly."
"Forcepoint Next Generation Firewall is very simple, easy to use, and flexible."
"Technical support has been quite helpful in the past."
"One of the most valuable features is having the ability to cluster multiple firewalls even if they are different versions."
"I have two offices, and I can route the internet of both offices using the same product. The connectivity is great."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"They should provide more integrations and bring things together so that there is a more standard feel to their platform. We also use Cisco ISE, and it has a very different feel from Cisco Umbrella."
"In my experience with Umbrella support, sometimes the response times take a bit more time than we would like... sometimes, if you go through email, it can take quite a while to get a response."
"Looking at the full umbrella suite in the light of SASE, Secure Access Service Edge, they are clearly lacking in the inline CASB."
"The locks and management could be better. The product is fairly new, and it may take some time to get all the features up and running."
"If the virtual appliances could also gather traffic bandwidth reports, that would be great."
"If you wish to inspect all the traffic and it's integrated with Cisco AnyConnect, all the traffic basically goes through Cisco AnyConnect, which is not a good idea. That means you need to have more internet capacity as a data sampler, so in the case of a split tunnel, we cannot inspect the traffic that is being migrated through the local internet. I'm not sure whether there is a possibility wherein Cisco Umbrella can also inspect the traffic that is outside the AnyConnect tunnel."
"We would like to see the enhancements made to the EDR, as we see features that are running endpoint management."
"There are cheaper solutions in the market"
"Forcepoint Next Generation Firewall could change its interface, allowing standard or direct connect modes to be configured."
"In larger companies with extensive infrastructure, retrieving logs for a longer period of time can sometimes take a bit longer than desired."
"Something that I've noticed that Forcepoint lacks, is the training that they offer to their end-customers"
"They need to work on stability, it has not been the best in our experience."
"We feel the product's technical support could be better, as this relates to the solution itself, to the installation of the product, and to having a proper understanding of the case."
"Making this solution easier to use would be an improvement."
"Management could be better. They can improve the management. I think all our customers can't accept firewalls that have standalone management. So, they prefer Fortinet or Palo Alto. But overall, inspection and other features are working fine."
"You do need knowledge of the solution in order to set the product up properly."
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Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 108 reviews while Forcepoint Next Generation Firewall is ranked 31st in Firewalls with 39 reviews. Cisco Umbrella is rated 8.8, while Forcepoint Next Generation Firewall is rated 7.6. The top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". On the other hand, the top reviewer of Forcepoint Next Generation Firewall writes "Good URL filtering with helpful technical support and good scalability". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Fortinet FortiGate SWG, whereas Forcepoint Next Generation Firewall is most compared with Fortinet FortiGate, Palo Alto Networks Advanced Threat Prevention, Check Point NGFW, Cisco Secure Firewall and Sophos XG.
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