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Cisco Umbrella vs Forcepoint Next Generation Firewall comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 30, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Cisco Umbrella enhances security, reduces costs, and integrates easily, offering quick deployment and significant financial returns within a year.
Sentiment score
5.2
Forcepoint Next Generation Firewall reduces costs and improves efficiency with centralized management, automation, and reduced workforce needs.
Cisco is a big brand in the networking domain, but in security, they are pushing a lot and improving day by day.
Chief Technology Officer at Binary Global Limited
From my point of view, the biggest return on investment when using the solution is that it makes it a lot easier to delegate some of the tasks that were traditionally used, such as building policies on the firewalls and doing it through Cisco Umbrella.
Network Engineer at a tech consulting company with 501-1,000 employees
The biggest return on investment when using Cisco Umbrella for me is the ease of use of the fact that we've deployed this with our Cisco VPN Secure Client, so every computer has the Umbrella module in it.
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
Cybersecurity ROI could be $1 or $100 million, depending on the risk of data behind it.
Sales Manager at Mega tech S.A
It is easy and offers different solutions for each solution type with small, mid, and large scale options available.
Senior Network Engineer at Anthology
I did see a return on investment with Forcepoint Next Generation Firewall, as mentioned by the efficiency improvements and the metrics related to how much I cut investigation time, the number of incidents, and the ease of making changes or pushing new configurations.
Cybersecurity Engineer at a tech consulting company with 51-200 employees
 

Customer Service

Sentiment score
8.0
Cisco Umbrella offers professional, reliable customer support with expertise, though some users desire faster response times and streamlined processes.
Sentiment score
5.8
Most customers find Forcepoint Firewall support helpful and reliable, despite occasional delays and logistical challenges.
I would rate customer support ten out of ten due to the excellent assistance throughout the POC process.
Manager Cyber Security Department at Mana
Cisco's support is fantastic, providing assistance when needed, especially during the initial installation process.
Director at Infosonik Systems Ltd
If I don't need to go to support all the time, that means the product is working fine, so I'm very happy with them.
Network Engineer at a tech consulting company with 501-1,000 employees
Unlike Fortinet where you can escalate an issue and quickly get responses from the development team, Forcepoint's process seems slow and challenging.
Sales Manager at Mega tech S.A
TAC engineers are very experienced and troubleshoot issues within the expected timeframe with no problems.
Senior Network Engineer at Anthology
We have a point of contact from the account manager to the presales representative, and they connect with the technical support team, providing support in Indian time, so we do not have to worry about US or European time zones.
Pre Sales Lead Government & Defense at Accops Systems Pvt Ltd
 

Scalability Issues

Sentiment score
8.2
Cisco Umbrella offers a scalable, adaptable, and efficient solution for various company sizes, simplifying user and site management.
Sentiment score
7.2
Forcepoint Next Generation Firewall offers scalable integration, supporting diverse environments with ease in both on-premises and cloud deployments.
Cisco Umbrella scales incredibly with the growing needs of my organization.
Network Engineer at a construction company with 1,001-5,000 employees
Cisco Umbrella scales really well with the growing needs of my company, bringing the ability to ensure that people are safe and connected.
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
Cisco Umbrella scales effectively with the growing needs of my company; it's excellent, and I have experienced no issues.
Senior Network Engineer at Boys Town
I can have one management node similar to Palo Alto Panorama, with multiple nodes covering different sites, data centers, or zones.
Cybersecurity Engineer at a tech consulting company with 51-200 employees
Even if you have some firewalls in the cluster, it is not necessary to have them on the same version.
IT Consultant at M-COM s.r.o
In a country such as India with a large population, we often need to scale up or down depending on projects and requirements, and it is very much easy to do both ways.
Pre Sales Lead Government & Defense at Accops Systems Pvt Ltd
 

Stability Issues

Sentiment score
8.3
Cisco Umbrella is praised for its stability, reliability, minimal maintenance, and quick resolution of rare connectivity issues.
Sentiment score
7.7
Forcepoint Firewall is reliable with minor issues; high-availability setups reduce downtime, though complex deployments may face challenges.
I have not experienced any major stability issues with Cisco Umbrella.
Director at Infosonik Systems Ltd
Cisco Umbrella Secure Access is pretty stable in my mind, and we have not seen many glitches that would have interrupted services at customer locations.
Chief Technology Officer at Binary Global Limited
The stability and reliability of the Cisco Umbrella platform have been great.
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
It has many freezes for no reason.
Cyber Security Specialist at a comms service provider with 501-1,000 employees
Forcepoint Next Generation Firewall should make some improvements because there is some instability with their software.
System Engineer at a computer software company with 1,001-5,000 employees
 

Room For Improvement

Cisco Umbrella needs enhancements in reporting, integration, user-friendliness, protection, licensing, infrastructure, and support for an improved user experience.
Forcepoint Next Generation Firewall needs a user-friendly interface, better integration, improved support, and competitive pricing.
Making it more flexible and easy to deploy, particularly when integrating with other technologies like Active Directory and proxies, would be beneficial.
Manager Cyber Security Department at Mana
The product can only shield a small area, making it less effective for larger spaces or multiple users.
Director at Infosonik Systems Ltd
I have to write an email to Umbrella support to get assistance, unlike the other products where I can call the Cisco technical assistance center and get an engineer.
CTO at Next Technologies Ltd
Fast response and efficient handling of issues, similar to how Fortinet responds, would be great.
Sales Manager at Mega tech S.A
AI improvements could be beneficial, as having AI capabilities has become an important checkmark feature.
CEO at a comms service provider with 11-50 employees
I recommend that additional features be included in a single license to avoid the need for extra licensing costs.
Head of IT Department at Mana
 

Setup Cost

Cisco Umbrella's pricing is fair yet varies, offering value in security coverage with opportunities to bundle for discounts.
Forcepoint's pricing is competitive, especially in Asia, with variable licensing terms and additional costs for extra features.
We've bundled that with our firewall stuff and our VPN, which brings the price down and adds the ability to grow.
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
The only cost associated is the license cost unless additional solutions need to be integrated with Umbrella, which would incur extra costs.
Director at Infosonik Systems Ltd
The prices need to be lower as the current pricing is exceedingly high.
Network Solutions Architect at a financial services firm with 10,001+ employees
The costs can be high since additional features require separate licenses.
Head of IT Department at Mana
In terms of price, I would say Forcepoint Next Generation Firewall is not expensive.
Pre Sales Lead Government & Defense at Accops Systems Pvt Ltd
In terms of pricing, I would place Forcepoint in the middle when compared to other firewalls like Fortinet and Palo Alto.
Sales Manager at Mega tech S.A
 

Valuable Features

Cisco Umbrella offers DNS-based protection, ease of use, and integration, enhancing productivity, security compliance, and visibility across networks.
Forcepoint NGFW offers robust security, easy integration, advanced protection, and versatile deployment with centralized management for seamless connectivity.
The DNS layer security provided by Cisco Umbrella is very effective for our security posture, offering us vast improvements in visibility over DNS queries and potential threats.
Manager Cyber Security Department at Mana
The most valuable feature of Cisco Umbrella is its DNS security.
Network Solutions Architect at a financial services firm with 10,001+ employees
The best possible thing is that it is very easy to deploy, easy to configure, and very fast to get onboarded with a customer because this is a cloud-based service.
Chief Technology Officer at Binary Global Limited
Forcepoint Next Generation Firewall has impacted my organization positively by making it very easy to work and offering a more competitive price compared to other vendors.
Cyber Security Specialist at a comms service provider with 501-1,000 employees
Forcepoint Next Generation Firewall has positively impacted my organization by providing always-on perimeter security.
Responsabile System and Security at a energy/utilities company with 501-1,000 employees
Strong network segmentation is my favorite feature that Forcepoint Next Generation Firewall offers.
Cybersecurity Engineer at a tech consulting company with 51-200 employees
 

Categories and Ranking

Cisco Umbrella
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
123
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (2nd)
Forcepoint Next Generation ...
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
52
Ranking in other categories
Firewalls (18th), Software Defined WAN (SD-WAN) Solutions (8th), WAN Edge (8th)
 

Mindshare comparison

While both are Enterprise Networking solutions, they serve different purposes. Cisco Umbrella is designed for Domain Name System (DNS) Security and holds a mindshare of 18.7%, down 25.3% compared to last year.
Forcepoint Next Generation Firewall, on the other hand, focuses on Firewalls, holds 0.7% mindshare, up 0.4% since last year.
Domain Name System (DNS) Security Mindshare Distribution
ProductMindshare (%)
Cisco Umbrella18.7%
Infoblox Advanced DNS Protection9.4%
Palo Alto Networks DNS Security8.1%
Other63.8%
Domain Name System (DNS) Security
Firewalls Mindshare Distribution
ProductMindshare (%)
Forcepoint Next Generation Firewall0.7%
Fortinet FortiGate17.2%
OPNsense9.6%
Other72.5%
Firewalls
 

Featured Reviews

BB
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
Ensures comprehensive protection with seamless threat logging and efficient policy management
My favorite feature of Cisco Umbrella is probably just the DNS and the fact that when a security threat happens, all of that gets logged in their Umbrella portal, and it's very easy to find who's been accessing the site and how many people have accessed it, so that we can go to them and make sure they're not compromised. The features of Cisco Umbrella benefit my company by providing less time to search for things through logs, to look for what we need. It's just one place to go, and we just search for it, and we find it really fast. The fact that there's a virtual database that has all that information is great on our portal.
Ajit Pratap Kundan - PeerSpot reviewer
Pre Sales Lead Government & Defense at Accops Systems Pvt Ltd
Unified security management has improved traffic control and simplified remote workforce access
Forcepoint Next Generation Firewall does help in vulnerability identification and response by providing a single unified console through which I am able to monitor and manage infrastructure. The URL filtering capability of Forcepoint Next Generation Firewall helps in blocking malicious sites. We have to take care of both known threats and unknown threats. The firewall takes care of known threats, and we protect ourselves from unknown threats such as malicious code and malware that we cannot create firewall rules for. With these routing capabilities and policies, only whitelisted things get processed or passed. The biggest advantages of Forcepoint Next Generation Firewall, especially as a partner, service provider, and integrator, are that it is very easy to integrate these APIs with our solution, and most of the features I am getting in the clientless mode. Even with the client mode, it is easy to integrate with our client, allowing the customer to get a single client to address all the features of the firewall as well as the GTNA perspective. The flexibility of deployment, especially for the government and defense sectors, is that they want an on-premises solution, while the rest of the PSUs or enterprise segment are comfortable with the cloud offering, which is the SaaS offering and the way to go in the future.
report
Use our free recommendation engine to learn which Domain Name System (DNS) Security solutions are best for your needs.
887,041 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
8%
Financial Services Firm
8%
Comms Service Provider
6%
Construction Company
10%
Manufacturing Company
10%
Financial Services Firm
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise30
Large Enterprise51
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise11
Large Enterprise12
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What is your experience regarding pricing and costs for Cisco Umbrella?
The pricing for Cisco Umbrella is fair compared to other platforms out there for DNS security. We acquired it as a bundle with other Cisco purchases.
What is your experience regarding pricing and costs for Forcepoint Next Generation Firewall?
My experience with pricing, setup cost, and licensing is limited because I do not work with pricing, but I have experience with support, setup, and some licensing.
What needs improvement with Forcepoint Next Generation Firewall?
I found one problem with Forcepoint Next Generation Firewall. They still do not have any VPN clients for Windows computers with ARM processors. This has started to become a problem because we have ...
 

Also Known As

OpenDNS
Forcepoint NGFW, Stonesoft Next Generation Firewall, McAfee Network Security Platform, Intel Security Network Security Platform
 

Overview

 

Sample Customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
California Department of Corrections and Rehabilitation (CDCR)
Find out what your peers are saying about Cisco, Palo Alto Networks, Infoblox and others in Domain Name System (DNS) Security. Updated: April 2026.
887,041 professionals have used our research since 2012.