Try our new research platform with insights from 80,000+ expert users

Cisco Umbrella vs Forcepoint Next Generation Firewall comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 30, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Cisco Umbrella improves security, efficiency, and cost-effectiveness with cloud access, integrating seamlessly and reducing operational costs and malware.
Sentiment score
6.0
Forcepoint Next Generation Firewall offers cost-effective management, reducing expenses and improving efficiency, benefiting businesses of all sizes.
Cisco is a big brand in the networking domain, but in security, they are pushing a lot and improving day by day.
Chief Technology Officer at Binary Global Limited
From my point of view, the biggest return on investment when using the solution is that it makes it a lot easier to delegate some of the tasks that were traditionally used, such as building policies on the firewalls and doing it through Cisco Umbrella.
Network Engineer at a tech consulting company with 501-1,000 employees
The biggest return on investment when using Cisco Umbrella for me is the ease of use of the fact that we've deployed this with our Cisco VPN Secure Client, so every computer has the Umbrella module in it.
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
Cybersecurity ROI could be $1 or $100 million, depending on the risk of data behind it.
Sales Manager at Mega tech S.A
It is easy and offers different solutions for each solution type with small, mid, and large scale options available.
Senior Network Engineer at Anthology
I did see a return on investment with Forcepoint Next Generation Firewall, as mentioned by the efficiency improvements and the metrics related to how much I cut investigation time, the number of incidents, and the ease of making changes or pushing new configurations.
Cybersecurity Engineer at a tech consulting company with 51-200 employees
 

Customer Service

Sentiment score
7.9
Cisco Umbrella excels in support efficiency, but purchasing and real-time support integration need improvement despite good documentation.
Sentiment score
5.9
Forcepoint Next Generation Firewall's support is knowledgeable but criticized for slow response times, especially during urgent situations.
I would rate customer support ten out of ten due to the excellent assistance throughout the POC process.
Manager Cyber Security Department at Mana
Cisco's support is fantastic, providing assistance when needed, especially during the initial installation process.
Director at Infosonik Systems Ltd
If I don't need to go to support all the time, that means the product is working fine, so I'm very happy with them.
Network Engineer at a tech consulting company with 501-1,000 employees
Unlike Fortinet where you can escalate an issue and quickly get responses from the development team, Forcepoint's process seems slow and challenging.
Sales Manager at Mega tech S.A
TAC engineers are very experienced and troubleshoot issues within the expected timeframe with no problems.
Senior Network Engineer at Anthology
Technical support is sometimes slow to respond, and it takes longer to resolve issues.
Head of IT Department at Mana
 

Scalability Issues

Sentiment score
8.1
Cisco Umbrella is scalable, supporting seamless user growth and integration, making it ideal for organizations of any size.
Sentiment score
7.3
Forcepoint Next Generation Firewall offers scalability with ease of use, but faces challenges with basic models and hybrid integrations.
Cisco Umbrella scales incredibly with the growing needs of my organization.
Network Engineer at a construction company with 1,001-5,000 employees
Cisco Umbrella scales really well with the growing needs of my company, bringing the ability to ensure that people are safe and connected.
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
Cisco Umbrella scales effectively with the growing needs of my company; it's excellent, and I have experienced no issues.
Senior Network Engineer at Boys Town
I can have one management node similar to Palo Alto Panorama, with multiple nodes covering different sites, data centers, or zones.
Cybersecurity Engineer at a tech consulting company with 51-200 employees
There are restrictions in the firewall manager and limitations when deploying for cloud environments.
Head of IT Department at Mana
Forcepoint Next Generation Firewall is scalable and can grow with my organization's needs.
Cyber Security Specialist at a comms service provider with 501-1,000 employees
 

Stability Issues

Sentiment score
8.3
Cisco Umbrella is highly reliable, offering consistent performance and high uptime with minor glitches easily resolved.
Sentiment score
7.9
Forcepoint NGFW is stable, reliable, and effective, though some users face deployment and configuration challenges and occasional freezes.
I have not experienced any major stability issues with Cisco Umbrella.
Director at Infosonik Systems Ltd
Cisco Umbrella Secure Access is pretty stable in my mind, and we have not seen many glitches that would have interrupted services at customer locations.
Chief Technology Officer at Binary Global Limited
The stability and reliability of the Cisco Umbrella platform have been great.
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
It has many freezes for no reason.
Cyber Security Specialist at a comms service provider with 501-1,000 employees
 

Room For Improvement

Cisco Umbrella struggles with integration, customization, user interface, and performance, needing improved documentation, security features, and deployment processes.
Forcepoint Next Generation Firewall requires significant improvements in usability, support, pricing, performance, integration, and feature enhancement for better user experience.
Making it more flexible and easy to deploy, particularly when integrating with other technologies like Active Directory and proxies, would be beneficial.
Manager Cyber Security Department at Mana
The product can only shield a small area, making it less effective for larger spaces or multiple users.
Director at Infosonik Systems Ltd
I have to write an email to Umbrella support to get assistance, unlike the other products where I can call the Cisco technical assistance center and get an engineer.
CTO at Next Technologies Ltd
Fast response and efficient handling of issues, similar to how Fortinet responds, would be great.
Sales Manager at Mega tech S.A
AI improvements could be beneficial, as having AI capabilities has become an important checkmark feature.
CEO at a comms service provider with 11-50 employees
I recommend that additional features be included in a single license to avoid the need for extra licensing costs.
Head of IT Department at Mana
 

Setup Cost

Enterprise buyers appreciate Cisco Umbrella's security but have mixed opinions on its pricing, citing flexibility and potential cost issues.
Forcepoint Firewall pricing is seen as competitive, offers flexibility, but licensing complexity and price optimization challenges are noted.
We've bundled that with our firewall stuff and our VPN, which brings the price down and adds the ability to grow.
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
The only cost associated is the license cost unless additional solutions need to be integrated with Umbrella, which would incur extra costs.
Director at Infosonik Systems Ltd
The prices need to be lower as the current pricing is exceedingly high.
Network Solutions Architect at a financial services firm with 10,001+ employees
The costs can be high since additional features require separate licenses.
Head of IT Department at Mana
In terms of pricing, I would place Forcepoint in the middle when compared to other firewalls like Fortinet and Palo Alto.
Sales Manager at Mega tech S.A
 

Valuable Features

Cisco Umbrella features robust security, seamless deployment, granular control, enhancing hybrid work protection and compliance with ease of use.
Forcepoint NGFW offers centralized management, advanced threat protection, and ease of use, enhancing security, connectivity, and scalability.
The DNS layer security provided by Cisco Umbrella is very effective for our security posture, offering us vast improvements in visibility over DNS queries and potential threats.
Manager Cyber Security Department at Mana
The most valuable feature of Cisco Umbrella is its DNS security.
Network Solutions Architect at a financial services firm with 10,001+ employees
The best possible thing is that it is very easy to deploy, easy to configure, and very fast to get onboarded with a customer because this is a cloud-based service.
Chief Technology Officer at Binary Global Limited
Forcepoint Next Generation Firewall has impacted my organization positively by making it very easy to work and offering a more competitive price compared to other vendors.
Cyber Security Specialist at a comms service provider with 501-1,000 employees
Forcepoint Next Generation Firewall has positively impacted my organization by providing always-on perimeter security.
Responsabile System and Security at a energy/utilities company with 501-1,000 employees
Strong network segmentation is my favorite feature that Forcepoint Next Generation Firewall offers.
Cybersecurity Engineer at a tech consulting company with 51-200 employees
 

Categories and Ranking

Cisco Umbrella
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
122
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (1st)
Forcepoint Next Generation ...
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
49
Ranking in other categories
Firewalls (22nd), Software Defined WAN (SD-WAN) Solutions (9th), WAN Edge (8th)
 

Mindshare comparison

While both are Enterprise Networking solutions, they serve different purposes. Cisco Umbrella is designed for Domain Name System (DNS) Security and holds a mindshare of 21.6%, down 25.4% compared to last year.
Forcepoint Next Generation Firewall, on the other hand, focuses on Firewalls, holds 0.6% mindshare, up 0.3% since last year.
Domain Name System (DNS) Security Market Share Distribution
ProductMarket Share (%)
Cisco Umbrella21.6%
Infoblox Advanced DNS Protection12.4%
Palo Alto Networks DNS Security7.5%
Other58.5%
Domain Name System (DNS) Security
Firewalls Market Share Distribution
ProductMarket Share (%)
Forcepoint Next Generation Firewall0.6%
Fortinet FortiGate18.7%
OPNsense11.2%
Other69.5%
Firewalls
 

Featured Reviews

Emilio Montoya - PeerSpot reviewer
CTO at PROA
Ensures internet navigation safety and boosts productivity
The features of Cisco Umbrella I prefer most are DNS protection and traffic redirect. With Cisco Talos's threat intelligence, we reduce the impact of malware traffic in our network, and we currently see the behavior of equipment and choose the correct sites. Cisco Talos has helped us reduce the impact of malware traffic. We can see the behavior and choose the correct sites. We're currently testing secure access with Umbrella in order to secure access to core applications. It's a product that the user doesn't even know is there, even though it is protecting them. It's not hard on the equipment. And, for us, it centralizes everything, which improves productivity. With the Experience Insights feature of Cisco Secure Access, we've seen impacts on the management of user connectivity by allowing us to deliver safe connectivity. We are testing the Secure Access product with Cisco Umbrella to improve our connectivity with our users in order to secure access to the corporate applications. Cisco Umbrella is in the cloud, which is nice.
reviewer2774055 - PeerSpot reviewer
Cybersecurity Engineer at a tech consulting company with 51-200 employees
Improved network segmentation has reduced lateral movement while the interface still needs modernization
For threat prevention, I noticed on another customer that there were repeated scanning and exploit attempts against some public-facing service running on HTTPS. I configured Forcepoint Next Generation Firewall to handle IPS by enabling it with critical and high severity signatures only to reduce false positives. I turned on IP reputation filtering to filter out known malicious networks, applied rate limiting on specific services in the DMZ, and logged events centrally for correlation. As a result, exploit attempts were much less than before, being blocked before reaching the back-end servers from the firewall itself, with no performance degradation on the applications. The security team received clear and actionable logs that were centralized, so they knew what was happening all the time. Strong network segmentation is my favorite feature that Forcepoint Next Generation Firewall offers. The policies are very deterministic and readable, and it has excellent east-west blocking and least privilege architecture. Application awareness identifies traffic beyond just the port itself; I can identify the application using a specific port and block risky applications even if they use allowed ports, which is great for environments with shadow IT. The integrated threat prevention is also very good, with IPS featuring well-tuned signatures and reputation-based filtering that blocks known bad actors before they can touch any applications. It supports both IPsec and SSL VPN tunnels, along with site-to-site, client-to-site, and hybrid cloud links, integrating well with Active Directory and LDAP. Additionally, centralized log management and reporting are very actionable and structured, with clarity in the policies for auditing. Overall, its stability and reliability are commendable. A real example of how Forcepoint Next Generation Firewall's readable policies and application awareness features made my work easier was fixing a flat network problem without breaking actual applications. I inherited an environment where users, application servers, and databases were loosely segmented, with port-based and messy firewall rules. Security audits flagged lateral movement risks, and application owners were scared of outages if I tightened security too much. Forcepoint Next Generation Firewall made it easy by providing very easy-to-read and logical policies. I built policies that are clear, showing communications from the user zone to the application zone to specific applications, or from the app zone to the database zone, using only required database protocols. By default, I applied a deny rule between zones unless explicitly allowed by the readable rules I implemented. The policy view clarified who talks to whom, which rules exist, why they exist, and the business function they support, effectively stopping port abuse. Security posture has definitely improved greatly since using Forcepoint Next Generation Firewall. From a flat or semi-flat network, I now have clear zone-based segmentation, with increased operational efficiency. The admins using the firewall have rules that are easy to read and intent-based, making changes easier to review and approve. There is less fear that one wrong rule could break production and fewer outages caused by security changes, without hidden matches or rule shadowing surprises. Clear hit count visibility helps me clean unused rules, leading to much fewer outages caused by changes on the firewalls. The centralized log management with supported log types provides better visibility for the SOC team and the SIEM team, as Forcepoint Next Generation Firewall sends very easy-to-parse and search clear logs to the SOC team. I did see measurable, defensible results after using Forcepoint Next Generation Firewall, including fewer security incidents reaching the back-end servers. This reduction is due to strong segmentation, application awareness, and IPS features, leading to a 60 to 70 percent reduction in security alerts that actually reach the servers. DMZ exploit attempts dropped to near zero, and no lateral movement incidents were detected post network segmentation. Additionally, overall SOC efficiency improved due to well-structured and contextual logs reflecting clear policy intent, resulting in a 35 to 40 percent reduction in mean time to triage. SOC analysts stopped chasing noise and false positives, as they had much clearer logs to use confidently.
report
Use our free recommendation engine to learn which Domain Name System (DNS) Security solutions are best for your needs.
880,481 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
9%
Financial Services Firm
9%
Healthcare Company
6%
Manufacturing Company
11%
Computer Software Company
9%
Financial Services Firm
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business49
Midsize Enterprise30
Large Enterprise51
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise10
Large Enterprise11
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What do you like most about Cisco Umbrella?
Cisco Umbrella is easy to monitor, manage, and deploy.
What is your experience regarding pricing and costs for Forcepoint Next Generation Firewall?
My experience with pricing, setup cost, and licensing is limited because I do not work with pricing, but I have experience with support, setup, and some licensing.
What needs improvement with Forcepoint Next Generation Firewall?
Forcepoint Next Generation Firewall is overall good, but AI enabled features are not available. Many templates and AI security features are needed and are currently missing.
 

Also Known As

OpenDNS
Forcepoint NGFW, Stonesoft Next Generation Firewall, McAfee Network Security Platform, Intel Security Network Security Platform
 

Overview

 

Sample Customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
California Department of Corrections and Rehabilitation (CDCR)
Find out what your peers are saying about Cisco, Infoblox, Palo Alto Networks and others in Domain Name System (DNS) Security. Updated: January 2026.
880,481 professionals have used our research since 2012.