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Cisco UCS Manager vs eG Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.1
Cisco UCS Manager enhances ROI by minimizing hardware failures, downtime, and maintenance, simplifying management, and integrating efficiently with other tools.
Sentiment score
9.4
Organizations experienced cost savings and efficiency gains with eG Enterprise, reducing service requests by 75% and optimizing operations.
I can manage all LAN uplinks and fiber channel storage uplinks directly from UCS Manager.
CTO at Next Technologies Ltd
Cisco UCS Manager provides cost savings by reducing the time support staff spend on long deployments.
Systems Engineer at First Rand Bank Ltd.
I'm also very satisfied with the integration of eG Enterprise into the APIs, into trouble ticketing, and into advanced reporting.
Consultant at a computer software company with 5,001-10,000 employees
Our customers see excellent return on investment because eG Enterprise helps anticipate problems, saving money in the long run.
Senior Enterprise Director at Towers IT
 

Customer Service

Sentiment score
8.2
Cisco UCS Manager support is praised for expertise and responsiveness, though European support and urgent issues may vary.
Sentiment score
10.0
eG Enterprise is praised for exceptional support, quick response, expert team, and effective problem resolution despite occasional delays.
With Intersight, service requests are automatically generated, enhancing the user experience and providing timely resolutions.
Systems Engineer at First Rand Bank Ltd.
For a severity one case, a call ensures immediate assistance and resolution of the matter.
CTO at Next Technologies Ltd
Regarding Cisco tech, they are pretty good.
Consultant at rcnss
I would rate their technical support for eG Enterprise probably as the best I've ever dealt with.
Consultant at a computer software company with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
7.8
Cisco UCS Manager offers scalable infrastructure solutions, though constrained by chassis limits, with largely positive user feedback.
Sentiment score
8.6
eG Enterprise is praised for seamless integration, scalability, and effective management, with minor challenges resolved through support.
I can install the hypervisor, such as VMware, and add the servers into the cluster seamlessly.
CTO at Next Technologies Ltd
I would rate the scalability at nine out of ten, probably.
Consultant at rcnss
 

Stability Issues

Sentiment score
7.6
Cisco UCS Manager is praised for its stability, reliability, and prompt support, often outperforming competitors in overall robustness.
Sentiment score
8.6
eG Enterprise is stable and non-intrusive, with seamless installations and updates, performing well under high traffic conditions.
If there's a really complex problem, I would probably give it a ten since it gets escalated quickly.
Consultant at rcnss
 

Room For Improvement

Cisco UCS Manager needs a streamlined interface, enhanced support, simpler updates, better integration, affordability, and improved monitoring.
eG Enterprise needs updates in UI, customization, integration, configuration, pricing, and licensing to improve user experience.
We would benefit from advancements in AI that offer firmware recommendations automatically, reducing the need for human intervention and vendor communication.
Systems Engineer at First Rand Bank Ltd.
It doesn't work straight out of the UCS, so someone who knows what they're doing is needed immediately, and it can be quite confusing.
Consultant at rcnss
While it has been improved from using Java to HTML, simplifying the tabs would enhance user experience.
CTO at Next Technologies Ltd
For small and medium businesses, eG Enterprise is usually too expensive.
Senior Enterprise Director at Towers IT
I think the overall licensing models of eG Enterprise could be changed and adapted to a more flexible, more agile structure.
Consultant at a computer software company with 5,001-10,000 employees
 

Setup Cost

Cisco UCS Manager is seen as expensive but offers competitive value with bundled discounts, quality, and reliability.
eG Enterprise offers cost-effective pricing with flexible licensing, starting at $100,000 annually for 150 services, including setup.
Recently, we acquired an excellent bundle with significant discounts, with offers like buying three servers and getting one free, along with UCSC and fabric included for free.
CTO at Next Technologies Ltd
As long as they can afford it, there is a setup cost involved.
Consultant at rcnss
The pricing is per user per year and varies depending on the components being monitored.
Senior Enterprise Director at Towers IT
 

Valuable Features

Cisco UCS Manager offers unified management, easy deployment, flexible configurations, high availability, and cross-infrastructure security compatibility.
eG Enterprise provides comprehensive monitoring and diagnostics with user-friendly UI, AI automation, and seamless integration, enhancing satisfaction.
It supports ease of deployment, allowing for quick mass deployments in the data center, saving time and resources by doing so from a remote location.
Systems Engineer at First Rand Bank Ltd.
Whenever there's a failure of any component, it's very easy to swap because you just disassociate that profile, remove the faulty blade, connect the new blade, and associate that profile, maintaining the same MAC address and worldwide port name.
CTO at Next Technologies Ltd
One of the valuable features is the user interface base, specifically the C user interface.
Consultant at rcnss
User satisfaction with eG Enterprise is really the key component now, so if you go to VDI or RDH, any of those platforms, you get the total end-to-end user experience because they do have endpoint monitoring now as well, and that was the feature that was lacking before.
Consultant at a computer software company with 5,001-10,000 employees
The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features.
Senior Enterprise Director at Towers IT
 

Categories and Ranking

Cisco UCS Manager
Ranking in IT Infrastructure Monitoring
32nd
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
27
Ranking in other categories
No ranking in other categories
eG Enterprise
Ranking in IT Infrastructure Monitoring
52nd
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
22
Ranking in other categories
Application Performance Monitoring (APM) and Observability (56th), Network Monitoring Software (67th)
 

Mindshare comparison

As of May 2026, in the IT Infrastructure Monitoring category, the mindshare of Cisco UCS Manager is 1.2%, down from 1.4% compared to the previous year. The mindshare of eG Enterprise is 1.2%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
Cisco UCS Manager1.2%
eG Enterprise1.2%
Other97.6%
IT Infrastructure Monitoring
 

Featured Reviews

RC
Consultant at rcnss
A market leader with an enhanced user interface for seamless experience
There is room for improvement in terms of cost and complexity to set up. It doesn't work straight out of the UCS, so someone who knows what they're doing is needed immediately, and it can be quite confusing. Some settings are still fairly well hidden, even the basic ones. Companies don't really understand how long it takes to set up. Also, when changes are pushed, it can take their phone line off the system for twenty minutes to half an hour. Out-of-the-box functionality is an issue, too. I know that my company is different, however, the basics are always the same. You do your tap lines, zip lines, and stuff like that, then you get your internal phone line system. That can all be automated and scripted, and it's probably part of the automation process. However, I haven't really seen it.
RC
Consultant at a computer software company with 5,001-10,000 employees
End-to-end monitoring has improved user experience and now supports comprehensive observability
The most valuable features of eG Enterprise depend on the application, so that's pretty vast, but they definitely include end-to-end application and infrastructure monitoring. User satisfaction with eG Enterprise is really the key component now, so if you go to VDI or RDH, any of those platforms, you get the total end-to-end user experience because they do have endpoint monitoring now as well, and that was the feature that was lacking before.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
11%
Government
7%
Computer Software Company
6%
Outsourcing Company
12%
Financial Services Firm
10%
Retailer
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise19
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise11
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco UCS Manager?
My experience with the pricing of Cisco UCS Manager ( /products/cisco-ucs-manager-reviews ) is that it is reasonable. Recently, we acquired an excellent bundle with significant discounts, with offe...
What needs improvement with Cisco UCS Manager?
For improvements, while the current graphical user interface is satisfactory, it could be further simplified for different tasks. While it has been improved from using Java to HTML, simplifying the...
What is your primary use case for Cisco UCS Manager?
Our primary use case involves working with Cisco UCS B-Series ( /products/cisco-ucs-b-series-reviews ), specifically the UCS X modular deployment. We are setting up a new deployment shortly.
Any advice about APM solutions?
Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.
Do you recommend eG Enterprise? Why or why not?
I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...
What is your experience regarding pricing and costs for eG Enterprise?
The pricing is per user per year and varies depending on the components being monitored. It is within the range of other competitive solutions.
 

Overview

 

Sample Customers

Management Science Associates, Peak 10, Virtual Consulting Professionals
20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.
Find out what your peers are saying about Cisco UCS Manager vs. eG Enterprise and other solutions. Updated: April 2026.
896,202 professionals have used our research since 2012.