We performed a comparison between Cisco Secure Endpoint and Sophos EPP Suite based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The product's initial setup phase is very easy."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The price is low and quite competitive with others."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"Fortinet is very user-friendly for customers."
"NGAV and EDR features are outstanding."
"It provides real-time visibility and control over endpoints, allowing its users to promptly respond to any security incidents and remediate any vulnerabilities."
"The visibility and insight this solution gives you into threats is pretty granular. It has constant monitoring. You can get onto the device trajectory to look at a threat, but you can also see what happened prior to the threat. You can see what happened after the threat. You can see what other applications were incorporated into the execution of the threat. For example, you have the event, but you see that the event was launched by Google Chrome, which was launched by something else. Then, after the event, something else was launched by whatever the threat was. Therefore, it gives you great detail, a timeline, and continuity of events leading up to whatever the incident is, and then, after. This helps you understand and nail down what the threat is and how to fix it."
"I am told that we get over 100 million emails a month. This filters them down and allows only somewhere about three million emails, which is a great help."
"The most valuable feature is signature-based malware detection."
"I'm only using the AMP (advanced malware protection) which is protecting my file system from all the malicious things that might happen. It should protect all kinds of things that might happen on the servers, things that I cannot see."
"For the initial first level of support, we provide it from our side. If there's escalation required, we use Cisco tech for the AMP. And again, they are perfect. I mean, one of the best, compared to any other vendors."
"Cisco has definitely improved our organization a lot. In terms of business, our company feels safer. We actually switched from legacy signature-based solutions to threat intelligence-based and machine learning-based solutions, which is Cisco Secure. This has improved our security significantly, from 10% of signature-based technology security to 99.9% of the current one which we are running. We were happy."
"I am really satisfied with the technical support."
"It is stable."
"Our experience with Sophos has been notable; it's database-driven and efficiently integrates to inspect and protect us against biases, malware, and attacks."
"The most valuable feature Sophos EPP Suite is that it protects the computer beyond the premise. Whether the user is at home, in the office, or traveling, you are able to apply the policies as the user moves."
"Provides good control and can implement policies and on-the-web control."
"The protection that this solution offers us is strong."
"The solution is easy to set up."
"It is doing its job. We use it for standard antivirus purposes and for making sure that people aren't downloading infected attachments. Because we use the cloud version, it is easy to maintain. We don't have to do anything to really maintain it. It gets updated automatically."
"Sophos EPP Suite has the capability to stop infections from spreading around the internal network even after the problems have infiltrated it."
"The solution should address emerging threats like SQL injection."
"The support needs improvement."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"I haven't seen the use of AI in the solution."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The reporting and analytics areas of the solution need to be improved."
"The room for improvement would be on event notifications. I have mine tuned fairly well. I do feel that if you subscribe to all the event notification types out-of-the-box, or don't really go through and take the time to filter out events, the notifications can become overwhelming with information. Sometimes, when you're overwhelmed with information, you just say, "I'm not going to look at anything because I'm receiving so much." I recommend the vendor come up with a white paper on the best practices for event notifications."
"Logging could be better in terms of sending more logs to Cisco Firepower or Cisco ASA. That's an area where it could be made better."
"Its price is okay for us, but it can always be better. There's always room for improvement when it comes to pricing."
"They could improve the main dashboard to more clearly show me the things that I want to see. When I open the dashboard right now, I see a million things and they are not always the things that I need."
"In the next version of this solution, I would like to see the addition of local authentication."
"This product has issues with the number of false positives that it reports."
"Integration and dashboard are areas with certain shortcomings in Cisco Secure Endpoint."
"The solution could be more stable."
"The solution lacks technical support."
"The product's filtering and stability can be better."
"In the next release, I would like to see the phishing attached included in the firewall."
"In the future, I would like to see better third-party integration so that it can work in conjunction with our ticket system."
"There could be enhancements made to the DLP."
"There has been an increase of about 7-10% in recent months. That's why we face issues with customers who have been using it since 2017."
"One area for improvement in Sophos EPP Suite is the support response time, particularly of the management team. It could be faster because I only got a response from the manager after a few days. If you open a case directly from the website, the response from the technical support agent may have been faster. I didn't open the request from the website, so that could be the reason why the response time took longer."
Cisco Secure Endpoint is ranked 9th in Endpoint Protection Platform (EPP) with 44 reviews while Sophos EPP Suite is ranked 27th in Endpoint Protection Platform (EPP) with 52 reviews. Cisco Secure Endpoint is rated 8.6, while Sophos EPP Suite is rated 8.0. The top reviewer of Cisco Secure Endpoint writes "Single dashboard management, quick infrastructure threat detection, and high level support". On the other hand, the top reviewer of Sophos EPP Suite writes "The solution provides endpoint detection and response with a nice-looking dashboard". Cisco Secure Endpoint is most compared with Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon, Check Point Harmony Endpoint and Cisco Umbrella, whereas Sophos EPP Suite is most compared with Trend Micro Deep Security, Seqrite Endpoint Security, Trellix Endpoint Security, Coro and Xprotect . See our Cisco Secure Endpoint vs. Sophos EPP Suite report.
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