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Cisco Meraki Systems Manager (MDM+EMM) vs Microsoft Enterprise Mobility + Security comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Configuration Management (1st), Remote Access (2nd), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Cisco Meraki Systems Manage...
Ranking in Enterprise Mobility Management (EMM)
12th
Average Rating
8.6
Reviews Sentiment
7.9
Number of Reviews
33
Ranking in other categories
Mobile Device Management (MDM) (5th)
Microsoft Enterprise Mobili...
Ranking in Enterprise Mobility Management (EMM)
14th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 21.1%, down from 32.0% compared to the previous year. The mindshare of Cisco Meraki Systems Manager (MDM+EMM) is 2.7%, up from 2.1% compared to the previous year. The mindshare of Microsoft Enterprise Mobility + Security is 1.9%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM) Mindshare Distribution
ProductMindshare (%)
Microsoft Intune21.1%
Cisco Meraki Systems Manager (MDM+EMM)2.7%
Microsoft Enterprise Mobility + Security1.9%
Other74.3%
Enterprise Mobility Management (EMM)
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
Sulesh PK - PeerSpot reviewer
Monitoring and Operations Pilot at Egis S.A.
Has simplified hardware issue identification but needs integrated communication options
We have monitoring capabilities and we are monitoring some network tools from Cisco Meraki Systems Manager (MDM+EMM) and troubleshooting as well. I am currently working with version MR 32.1.4. Policy involves connecting mostly through emails, as we don't have any special kind of policy features. If any alert comes, we connect via mail. We don't utilize the geolocation tracking feature. The unified dashboard helps me simplify device management for my team based on the location, as we have configured devices from many different countries. We give the device's name based on the location, allowing us to identify easily in the dashboard. Regarding operational cost savings, it is cost-saving because in other companies, they use different tools for different networks, such as one for Windows, another for Linux, and a different one for VMware. We use all the systems including Windows, Linux, and networking under Cisco, Centreon, and Cisco Meraki Systems Manager (MDM+EMM), which is very cost-efficient. Regarding pricing and licensing of Cisco Meraki Systems Manager (MDM+EMM), I don't have information about that, as we are from the technical department. Details about subscription and quotation come from another department. I rate this solution 8 out of 10.
Robert Veprek - PeerSpot reviewer
Consultant for Licensing and Sales at AutoCont CZ a. s.
Have experienced inconsistent support while maintaining strong outcomes in complex projects
My biggest advantage with Microsoft Enterprise Mobility + Security is that I have really deep knowledge about Microsoft licenses, allowing me to offer our customers some non-usual configurations or special offers because I have experience working in Microsoft and many contacts, helping us to provide the best conditions for long-time contracts. The installation of Microsoft Enterprise Mobility + Security is quite easy. Azure Active Directory Premium helps to manage user access and security; it's the basis of our communication and our project, as it's essential for all security for our customers. Features within Microsoft Intune such as MDM and MAM help to protect data in general. Intune is a general tool for mobility management and device and user management.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Autopilot is a feature I really like."
"The automatic patching is the most valuable feature of Intune."
"Microsoft Intune brings all our endpoint and security management tools into one place, acting as a comprehensive solution where we can manage numerous devices and configuration profiles, and block specific URLs, among many other capabilities."
"We have found the solution is capable of scaling."
"Its protection policies are most valuable. It protects mobile devices as well as individual apps. It is pretty scalable, and its documentation is also pretty good. It is also pretty straightforward to deploy."
"The biggest asset is the range of device management options available with Intune, whether it is a Windows device, a Linux device, a Mac device, or mobile devices."
"It significantly reduces the overhead associated with providing support."
"I like the tool's integration with Apple. Anyone who creates an ID in Intune will get an Apple ID."
"The features I've found most valuable are the response time and that you can create multiple systems."
"Meraki Systems Manager's most valuable features are password management, device tracking, remote resetting and wiping, device management, inventory management, and easy policy deployment."
"It’s helped us manage our endpoints."
"The most significant benefit is that the deployment is quick and painless; you don't need a specialized IT department to implement and scale the network, and it's easy to maintain, too, requiring only one or two network administrators."
"It's a very easy solution for the most part, it's very easy to implement and very easy to administer."
"It's extremely competitive and very good for a product in this sphere."
"The cloud manager is user-friendly, and I can manage everything from one dashboard."
"It's expensive, but you will have fewer headaches in the future."
"The product is a unified solution and you don't require to purchase tools from different vendors. The system analyzes behavior and activity and takes steps for protection."
"Integration between our departments has been the most valuable."
"The product is centralized and we can use it for security purposes."
"The best advantage of the product is that it provides an all-in-one solution."
"The solution is very good at securing files. For example, if I forward a secure document, it's blocked from others, as I can send it with restrictions in relation to who can open it."
"The technical support is quite good, and as of now I have not faced anything that was neglected or unsolvable, and I always get a prompt response as well."
"The solution is scalable."
"I am very happy with it currently."
 

Cons

"Reporting can be better. Only global administrators can see detailed reports at the moment, and I don't want to use the global admin."
"There were several bugs with stability."
"I would like more clarity on how Intune is migrating control from Active Directory group policies, especially as we move over to Windows 11. It seems inefficient to manage some settings in Active Directory and others in Intune."
"The most significant issue I encounter is troubleshooting when a policy is not applying or a device is showing non-compliant; the error messages can be pretty vague, which makes it necessary for me to dig around and piece things together myself."
"Intune could be improved by organizing different solutions, like Defender and Sentinel, into a single package. This would allow us to focus on security while Microsoft manages other areas. Having a unified solution would drive better management of various sectors. Although the Intune user experience is good, we should continue enhancing it."
"The initial setup of Microsoft Intune could be more simplified, but apart from this, everything is outstanding and performs well as per our expectations."
"I would like to see Intune improve its handling of hybrid domain joins. We continue to experience issues with machines losing their hybrid domain join status."
"One area where Microsoft Intune could be improved is troubleshooting, as it sometimes takes time to identify the exact cause when application deployments or policy assignments do not work as expected."
"We've really only experimented with their iOS client. This is due to the fact that their Windows client has a lot to be desired. We first tried experimenting with the Windows one but very quickly determined that it wasn't going to cut it for most Windows cases. The Windows portion of this product needs improvement. I'd say that it's not really viable."
"If Cisco Meraki Systems Manager integrates with other solutions or models, such as ACA's radio solution, on the same equipment or within the same cloud environment, it will offer significant benefits.""
"I've participated in numerous product launches primarily focused on HP and Dell. Consequently, there should be a vested interest in local gatherings to showcase product advantages and performance. Particularly in Singapore, it only has so limited integrators to engage in IP product sales. There's room for improvement through dedicated workshops and training. The European and Western markets differ significantly from the context here. The physical location holds more importance. Thus, they should have a survey to evaluate demand, supply, and sales points, tailoring strategies accordingly."
"Cisco is too expensive."
"They could include bandwidth-based policies."
"The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive, and I'd like to see a reduction in cost."
"The price of the solution could be reduced."
"The solution can be expensive."
"Its performance needs enhancement."
"The licensing can be messy at times."
"The auditing and reporting could be updated and upgraded. I would like to see light applications because they consume a lot of the device's memory at present."
"The licensing is quite expensive."
"Microsoft's feature management is based on licenses. Microsoft follows ethical licensing and hence do not restrict the use of it."
"We did the deployment with the help of Microsoft's consultants. But sometimes, we found it difficult to educate the application developers to integrate."
"There are certain shortcomings in the licensing model of the product where improvements are required."
"Sometimes the application gets hung or restarts multiple times in the background, consuming battery life."
 

Pricing and Cost Advice

"Intune is linked with Microsoft. We can deploy the Microsoft E365 license to users by Intune. There are different types of licenses, such as device administrator licenses, E5 licenses for device enrollment manually, and P1 and p2 licenses for device enrollment automatically. These are the licenses required for the administration."
"Previously the price was $4 per month per user. Now it's $2.25 per user per month."
"Its licensing model is not complex, but it is very expensive compared to other solutions. They can bring more models and reduce the pricing. They should allow customers to select the features they want and price it accordingly."
"While I don't have access to high-level financial information, I believe we have achieved lower costs with this implementation."
"Microsoft Intune is not cost-effective as a standalone product."
"There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."
"It's affordable. It's cheaper if you have an Office 365, E5, or E3 subscription because everything is there."
"Intune's pricing is reasonable considering its benefits and the high costs it helps avoid."
"My clients find it a bit expensive compared to other systems."
"Meraki MDM is the cheapest solution we have used."
"My customers at times have issues with the price of the solution. It is expensive, but overall it is worth it. The licensing model cost is based on how many devices you require."
"The price is high for the market."
"The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive."
"This product is reasonably priced."
"The storage is affordable and the system has some price-related issues. Therefore, keeping the price in mind, I would rate it seven out of ten."
"Cisco Meraki Systems Manager is an expensive solution."
"The solution is cost-effective."
"We have to pay 10 dollars per user. I would rate the tool's pricing a six out of ten."
"I would rate pricing at eight out of ten. It is a bit higher because of the security features that Microsoft provides."
"The increase in the prices of the product might not be the actual problem, but things become complex with some new plans that were introduced by Microsoft recently."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
10%
Computer Software Company
8%
Outsourcing Company
7%
Manufacturing Company
10%
Construction Company
10%
Financial Services Firm
8%
Computer Software Company
7%
Pharma/Biotech Company
13%
Computer Software Company
9%
Outsourcing Company
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise186
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise5
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for Cisco Meraki Systems Manager (MDM+EMM)?
The pricing sits at a mid-level range, around five or six. There are cheaper and more expensive tools available, but ...
What needs improvement with Cisco Meraki Systems Manager (MDM+EMM)?
An area of Cisco Meraki Systems Manager (MDM+EMM) that could be improved is if we could connect directly with the res...
What is your primary use case for Cisco Meraki Systems Manager (MDM+EMM)?
I work with system management in Cisco Meraki Systems Manager (MDM+EMM) products. Our usual use cases for Cisco Merak...
What needs improvement with Microsoft Enterprise Mobility + Security?
The technical support from Microsoft could be better. Because there are many changes in Microsoft, and most support c...
What is your primary use case for Microsoft Enterprise Mobility + Security?
I have been selling Microsoft Enterprise Mobility + Security for more than 10 years.
What advice do you have for others considering Microsoft Enterprise Mobility + Security?
Microsoft Enterprise Mobility + Security is a basic part of all of our projects because it's a very important basis f...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Meraki MDM
Enterprise Mobility + Security E3, Enterprise Mobility + Security E5, MS Enterprise Mobility + Security
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Hafen Hamburg & Empire Riverside Hotel, Eastview Church, Tourism Holdings, Colegio Sagrada Familia Hijas de Jesús, Tommy Bahama's, Canadian School Mexico, Rosebank College
Mars, Whole Foods, Land O'Lakes, Dow
Find out what your peers are saying about Cisco Meraki Systems Manager (MDM+EMM) vs. Microsoft Enterprise Mobility + Security and other solutions. Updated: August 2026.
908,877 professionals have used our research since 2012.