Cisco Meraki Systems Manager (MDM+EMM) vs Microsoft Enterprise Mobility + Security comparison

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Executive Summary

We performed a comparison between Cisco Meraki Systems Manager (MDM+EMM) and Microsoft Enterprise Mobility + Security based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
768,857 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is helpful for managing devices anytime and any place without requiring dependency on the local networks.""Stable product that's easy to set up compared to other MDM products.""It works well if you have a Microsoft environment.""It has helped with compliance. It has helped to ensure that devices comply with the organization's policy. If they are not compliant and secure, they cannot access the resources.""It's easy to manage.""It is quite policy-enabled, so you can build pretty much any policy to manage remote endpoints.""We use a local Active Directory, but we weren't able to manage all our on-site systems without a solution like Intune, and we needed to deploy software like VPNs and other things. It's seamless now to to this through Intune.""While I don't think you can ever have full visibility and control, Intune certainly allows us to see the applications being used and tells us if things like Windows patches aren't applied to machines. It does a good job. That visibility makes life a little easier."

More Microsoft Intune Pros →

"The central management console on the cloud is fast and is the solution's most valuable feature.""The best features of Cisco Meraki Systems Manager include its simplicity and ease of use. It is straightforward to set up and manage devices compared to other products.""We experience no downtime, no breakdowns, all the user readings are exact, and it gives us quick analysis so we can apply security measures.""The stability of the solution is very good. It's reliable. We don't have crashes or experience freezing. There aren't bugs or glitches.""It's very easy to just keep adding devices as needed.""It's a very easy solution for the most part, it's very easy to implement and very easy to administer.""I have found the location analytics feature that is built into the APs to be the most valuable. It allows you to compare data and to single out individuals who are repeatedly coming into your store. We can observe different trends. This is what separates it from a lot of the other solutions.""It has facilitated zero-touch authorization events for our employees and their devices. Furthermore, Meraki Systems Manager plays a vital role in securing our notebooks."

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"It is a stable solution...It is a scalable solution.""Integration between our departments has been the most valuable.""Microsoft Mobility and EMS include Intune for Mobility, which provides mobile device management and mobile application management. With mobile device management, you can control the entire device in an organization.""The product is centralized and we can use it for security purposes.""You can scale the solution up or down by department.""The product is a unified solution and you don't require to purchase tools from different vendors. The system analyzes behavior and activity and takes steps for protection.""The solution is very good at securing files. For example, if I forward a secure document, it's blocked from others, as I can send it with restrictions in relation to who can open it.""The solution offers excellent documentation that is easily available online."

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Cons
"Once it's configured it is unobtrusive, but it does take some hands-on to configure and deploy it properly.""Intune has limited integration with non-Microsoft solutions.""The solution could improve its flexibility.""An area for improvement is the absence of seamless integration, particularly with external dashboards.""One area for improvement is app deployment. Another is the Windows update rollout. If you're rolling out an object to a device that's offline, Intune stops trying to reach this device after it sits idle for a bit. We are forced to find a workaround that could help manage that.""The most important thing is reporting. They should improve their reporting. They should give a free hand to users. In SCCM, I can create my own reports. For example, in SCCM, I can create an inventory report for my PC or for all PCs, but in Intune, we don't have an option to create any report. Microsoft claims that Intune is a successor of SCCM, but SCCM is more powerful than Intune. So, they should develop Intune more and make it equivalent to SCCM. Then, their product will be great in the market.""There are items that require improvements. One is the controls from iOS.""It would help if administrators could pinpoint the exact location of a stolen device to help law enforcement retrieve it and apprehend the suspect."

More Microsoft Intune Cons →

"Meraki is limiting our connections.""The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive, and I'd like to see a reduction in cost.""There are problems with the connection on the client side, and the app that was deployed could be better.""The tool's pricing needs to be more flexible like Cisco's.""In my opinion, the equipment availabilities and competitive pricings could be improved.""The solution can be expensive.""Security could be improved, and there could be more features that enable you to customize the end customer solution.""Sometimes, the integrations are a bit tough."

More Cisco Meraki Systems Manager (MDM+EMM) Cons →

"Technical support could be improved. Sometimes they use a third party that's not so knowledgeable in the product and that can slow down things a bit.""There are certain shortcomings in the licensing model of the product where improvements are required.""Microsoft's feature management is based on licenses. Microsoft follows ethical licensing and hence do not restrict the use of it.""The auditing and reporting could be updated and upgraded. I would like to see light applications because they consume a lot of the device's memory at present.""The licensing is quite expensive.""The MDM part of the engine could be better.""Its performance needs enhancement.""We did the deployment with the help of Microsoft's consultants. But sometimes, we found it difficult to educate the application developers to integrate."

More Microsoft Enterprise Mobility + Security Cons →

Pricing and Cost Advice
  • "Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."
  • "There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."
  • "Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."
  • "The purchase of the product was handled by someone else."
  • "I have no comment on pricing of the solution."
  • "The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."
  • "For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
  • "The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
  • More Microsoft Intune Pricing and Cost Advice →

  • "The price is high for the market."
  • "It's extremely competitive and very good for a product in this sphere."
  • "The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive."
  • "This product is reasonably priced."
  • "My customers at times have issues with the price of the solution. It is expensive, but overall it is worth it. The licensing model cost is based on how many devices you require."
  • "The storage is affordable and the system has some price-related issues. Therefore, keeping the price in mind, I would rate it seven out of ten."
  • "Meraki MDM is the cheapest solution we have used."
  • "My clients find it a bit expensive compared to other systems."
  • More Cisco Meraki Systems Manager (MDM+EMM) Pricing and Cost Advice →

  • "I would rate pricing at eight out of ten. It is a bit higher because of the security features that Microsoft provides."
  • "We have to pay 10 dollars per user. I would rate the tool's pricing a six out of ten."
  • "The solution is cost-effective."
  • "The increase in the prices of the product might not be the actual problem, but things become complex with some new plans that were introduced by Microsoft recently."
  • More Microsoft Enterprise Mobility + Security Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it… more »
    Top Answer:Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of… more »
    Top Answer: Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also… more »
    Top Answer:It is a stable solution...It is a scalable solution.
    Top Answer:The increase in the prices of the product might not be the actual problem, but things become complex with some new plans… more »
    Top Answer:Since Microsoft Enterprise Mobility + Security needs to deal with the competition from VMware and Ivanti, I visited… more »
    Comparisons
    Also Known As
    Intune, MS Intune, Microsoft Endpoint Manager
    Meraki MDM
    Enterprise Mobility + Security E3, Enterprise Mobility + Security E5, MS Enterprise Mobility + Security
    Learn More
    Overview

    Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices.

    In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices. Microsoft Intune provides both the flexibility and the control needed for securing all your data on the cloud, no matter where the device with the data is located.

    Microsoft Intune Device Management Key Features

    With Microsoft Intune Device Management you can:

    • Ensure devices and apps are compliant with your security requirements.
    • Rapidly deploy and authenticate apps on all company devices.
    • Remotely access devices to troubleshoot issues or to remove data from them.
    • Generate reports for all devices in the system.
    • Monitor the way users access and share information to protect company information.
    • Set rules and configure settings on personal and organization-owned devices to access data and networks.
    • Create user groups and device groups, allowing you to rapidly access many users and devices simultaneously.

    Mobile Application Management

    Mobile application management in Intune is designed to protect your organization’s data at the application level.

    With Microsoft Intune Application Management you can:

    • Configure apps to run with specific settings enabled.
    • Update existing apps that are already on the device.
    • See reports on which apps are used and monitor their usage.
    • Selectively wipe organization data from apps.
    • Add mobile apps to user groups and devices.

    As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune integrates with Microsoft Entra ID for access control and with Azure Information Protection for data protection. It also integrates with Microsoft 365 Applications.

    Reviews from Real Users

    Microsoft Intune stands out among its competitors for a number of reasons. Two major ones are its ability to secure all devices under its management and the flexibility that the solution offers its users.

    A computing services manager notes, "Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."

    The head of IT engineering at a financial services company writes, "The one feature we find most useful is the Mobile Application Manager. There are two types: we have the complete MDM and the Mobile Application Manager (MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company details on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."

    Every user is unique. Every device, a bit different. Systems Manager keeps the network in the loop about constantly changing devices, automatically tracking device posture and adjusting security policies to match.

    Microsoft Enterprise Mobility + Security (EMS) is the only comprehensive solution designed to help manage and protect users, devices, apps, and data in a mobile-first, cloud-first world.

    Sample Customers
    Mitchells and Buzzers, Callaway
    Hafen Hamburg & Empire Riverside Hotel, Eastview Church, Tourism Holdings, Colegio Sagrada Familia Hijas de Jesús, Tommy Bahama's, Canadian School Mexico, Rosebank College
    Mars, Whole Foods, Land O'Lakes, Dow
    Top Industries
    REVIEWERS
    Financial Services Firm19%
    Computer Software Company18%
    Comms Service Provider10%
    Energy/Utilities Company5%
    VISITORS READING REVIEWS
    Educational Organization23%
    Computer Software Company12%
    Government7%
    Financial Services Firm7%
    REVIEWERS
    Comms Service Provider29%
    Computer Software Company18%
    Transportation Company12%
    Construction Company6%
    VISITORS READING REVIEWS
    Educational Organization46%
    Computer Software Company13%
    Government5%
    Construction Company4%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm11%
    Government9%
    Manufacturing Company8%
    Company Size
    REVIEWERS
    Small Business38%
    Midsize Enterprise14%
    Large Enterprise48%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise33%
    Large Enterprise47%
    REVIEWERS
    Small Business53%
    Midsize Enterprise13%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise53%
    Large Enterprise31%
    REVIEWERS
    Small Business44%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise18%
    Large Enterprise61%
    Buyer's Guide
    Cisco Meraki Systems Manager (MDM+EMM) vs. Microsoft Enterprise Mobility + Security
    March 2024
    Find out what your peers are saying about Cisco Meraki Systems Manager (MDM+EMM) vs. Microsoft Enterprise Mobility + Security and other solutions. Updated: March 2024.
    768,857 professionals have used our research since 2012.

    Cisco Meraki Systems Manager (MDM+EMM) is ranked 6th in Enterprise Mobility Management (EMM) with 26 reviews while Microsoft Enterprise Mobility + Security is ranked 10th in Enterprise Mobility Management (EMM) with 10 reviews. Cisco Meraki Systems Manager (MDM+EMM) is rated 8.4, while Microsoft Enterprise Mobility + Security is rated 8.4. The top reviewer of Cisco Meraki Systems Manager (MDM+EMM) writes "Easy to use and excels in generating reports". On the other hand, the top reviewer of Microsoft Enterprise Mobility + Security writes "Seamless integration and easy implementation ". Cisco Meraki Systems Manager (MDM+EMM) is most compared with VMware Workspace ONE, Jamf Pro, IBM MaaS360, ManageEngine Endpoint Central and Sophos Mobile, whereas Microsoft Enterprise Mobility + Security is most compared with Cisco ISE (Identity Services Engine), CyberArk Privileged Access Manager and ManageEngine Endpoint Central. See our Cisco Meraki Systems Manager (MDM+EMM) vs. Microsoft Enterprise Mobility + Security report.

    See our list of best Enterprise Mobility Management (EMM) vendors.

    We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.