

Find out in this report how the two Access Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
We were able to implement zero trust extremely quickly because of the platform and its ongoing developments, including Cisco Duo Network Gateway, which enabled that transition to zero trust extremely quickly.
Not having MFA means you cannot put a price tag on that because you will be hit with ransomware immediately.
The biggest return on investment was the ease of use for the end users to have that secondary authentication when logging into the critical systems.
They got back to us quickly, were nice, and gave us what we needed.
I would rate their support 10 out of 10.
I would rate support for Cisco Duo a 10, as I have never had a negative experience.
Even if they respond, they don't update me with the process or what's going on.
Most of the technical support is managed in-house due to our extensive experience with F5 products.
F5 technical support is responsive and helpful.
In my last contracting position, it was a large one for a major worldwide airline that had hundreds of thousands of devices that could use Cisco Duo, and it scaled very well.
You would not need many more engineers to manage Cisco Duo even if we scale up to 500 employees because it is so simple to manage.
Cisco Duo is scalable for organizational growth.
The product's flexibility and company culture contribute to resolving these challenges.
I would rate the scalability of F5 BIG-IP Access Policy Manager (APM) between seven and eight.
We have not had any Cisco Duo outages across all the companies I have worked for that utilize Cisco Duo.
The stability has been excellent.
I did not notice any downtime or crashes with Cisco Duo.
On a scale from one to ten for stability, I would rate F5 BIG-IP Access Policy Manager (APM) a ten.
Sometimes, the logs are not quite informational or easy to understand.
If you don't have internet access, you can't access your computer, only local access is available.
It lacks some dynamic identity management features compared to other products such as SailPoint.
Not only has the product been very good and we have done fewer support cases, but I think support overall has been very fast.
If I could copy and paste objects instead of picking and configuring them from scratch each time, it would be great.
The main improvement needed for F5 BIG-IP Access Policy Manager (APM) is to integrate into the cloud-delivered services from F5.
The ability to run the Anycast feature would be valuable, as the current solution only operates on-premises.
The pricing is acceptable to them.
Their website lists $3 per month per user for the Essential license.
One of my customers recently received a billing statement charging 3,600 US dollars for 100 users for one year.
F5 products are more expensive than other solutions but are valued for their quality and reliability.
From a management perspective, I appreciate that we can enroll or control devices on the back end for people who get a new phone and forget to handle Cisco Duo properly and need to add a new device.
Our company benefits from all those features of Cisco Duo with confidence, and we feel very secure with it in terms of authentication of our logins.
The benefit of having a complete passwordless environment in our organization is that it's gotten people away from using the sticky note under their keyboard - which is a huge problem.
APM is quite flexible for customers to use, providing secure remote access through various host-checking conditions for both machines and users.
It provides robust security and offers integration with multi-factor authentication systems, which is crucial for an organization's security policy.
A lot of features are useful to me, including mostly the authentication, SAML, or SSO, with no sign-on.
| Product | Mindshare (%) |
|---|---|
| Cisco Duo | 3.2% |
| F5 BIG-IP Access Policy Manager (APM) | 2.5% |
| Other | 94.3% |

| Company Size | Count |
|---|---|
| Small Business | 63 |
| Midsize Enterprise | 26 |
| Large Enterprise | 79 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 2 |
| Large Enterprise | 9 |
Cisco Duo is a cloud-based identity security platform safeguarding critical resources for any user and device worldwide. Known for its ease of use, Duo offers seamless protection across multi-cloud, hybrid, and on-premises environments.
Cisco Duo is designed to secure access with identity-first protection and provides extensive visibility throughout an organization's identity ecosystem. Offering multi-factor authentication, Duo facilitates easy integration and management, allowing teams to protect data effectively on VPNs, applications, and networks. Its single-pane management improves security processes while enhancing trust, making it suitable for diverse IT infrastructures.
What are the key features of Cisco Duo?
Which benefits and ROI should users consider?
In industries like education and finance, Cisco Duo is widely employed to secure multi-factor authentication across platforms such as email, databases, and servers. Its integration capabilities with Microsoft 365, Active Directory, and VPNs like AnyConnect are instrumental in verifying user identities using mobile apps or OTPs, catering effectively to both remote and on-premise environments.
F5 BIG-IP Access Policy Manager (APM) enhances access management by offering remote application access through SSL VPN, secure access verification, and login capabilities. Its user-friendly interface and robust security ensure efficient scalability and performance.
F5 BIG-IP APM serves enterprises by integrating multiple authentication protocols and supporting remote access via SSL VPN for secure application and network connections. Known for its strong performance and reliable scalability, APM allows custom policy management, facilitating load balancing and enhanced server management through virtual IP creation. It offers a secure bridge for users to connect to private networks while managing access through portals and enforcing compliance checks. Despite its efficient and user-friendly interface, APM has areas needing improvements such as updates for MacOS access, comprehensive reporting features, and simplifying the initial setup process. Better documentation and improved cloud integration are also areas for potential enhancement, alongside more efficient management and automation capabilities. Pricing and integration with other systems could be more competitive, and improvements in support response times would benefit users significantly.
What are the key features of F5 BIG-IP APM?In sectors like finance and healthcare, F5 BIG-IP APM ensures secure access management for sensitive data networks. Retailers utilize it to manage seasonal traffic efficiently with its load balancing and scalability, while educational institutions leverage its robust security and remote access features for faculty and students accessing campus networks remotely. These industries benefit from tailored policy management and comprehensive authentication integration to meet specific security and access needs.
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