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Check Point Harmony Endpoint vs VMware Carbon Black Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
Check Point Harmony Endpoint enhances ROI by improving security, reducing costs, and increasing operational efficiency with superior threat protection.
Sentiment score
7.3
VMware Carbon Black Cloud offers cost savings, improved security, centralized protection, better efficiency, and quick ROI with automation features.
Initially, we spent two to three days on the investigation process, but now we are able to investigate alerts in only half a day, which has really boosted our performance and shown a return on investment.
The product is affordable and provides excellent coverage and protection across multiple platforms.
I have seen a return on investment with Check Point Harmony Endpoint, as it has saved money and time due to the minimum disruption of production hours, which allows users to focus on their main tasks and desired targets, avoiding downtime and contributing to business growth.
 

Customer Service

Sentiment score
7.7
Check Point Harmony Endpoint support is efficient with quick solutions, though response times may vary across channels and regions.
Sentiment score
6.6
Users typically find VMware Carbon Black Cloud support efficient, with no negative feedback reported and alternative contacts available for assistance.
We use premium support, and it is beneficial as 24/7 support is available.
While they handle simple issues quickly, resolution for more complex problems can take four to six months.
Only email support is available, leading to delays in getting assistance.
 

Scalability Issues

Sentiment score
8.6
Check Point Harmony Endpoint efficiently scales for businesses, seamlessly handling growth and complexity with high user satisfaction.
Sentiment score
7.6
VMware Carbon Black Cloud is highly rated for scalability, performing well in diverse environments from small to enterprise businesses.
We initially purchased only 100 licenses and as we grew, we acquired many more licenses without encountering any issues.
Allowing us to add more users or endpoints for protection as our organization grows without any issues.
The scalability of Check Point Harmony Endpoint is effective, as it manages behaviors, process trees, and analysis in a centralized way.
 

Stability Issues

Sentiment score
7.7
Check Point Harmony Endpoint is highly stable and reliable, offering robust performance with minimal system impact across environments.
Sentiment score
7.0
VMware Carbon Black Cloud became reliable after initial instability, with high user satisfaction despite minor performance issues on large deployments.
The stability of the tool is high, as I have not experienced any downtime.
Check Point Harmony Endpoint is stable for our organization size of 1,000 to 10,000 members.
Occasionally, there are some backend issues where the tenant is down, but apart from that, Check Point Harmony Endpoint is stable and working effectively.
 

Room For Improvement

Check Point Harmony Endpoint struggles with compatibility, resource use, integration, complex setup, and slow support, affecting user experience.
VMware Carbon Black Cloud needs better false positive handling, agent efficiency, support improvement, and enhanced features, training, and global support.
Better technical support would enhance the product's competitiveness.
High resource consumption, requiring high-performance PCs on our endpoint site.
The Endpoint Agent can be more lightweight so that older machines and laptops can easily handle its consumption.
 

Setup Cost

Check Point Harmony Endpoint is considered competitively priced, offering flexible licensing and robust features with justified support costs.
It is not expensive and provides comprehensive coverage.
Pricing is a bit expensive but justified by the product’s features, capabilities, and scalability.
My experience with pricing, setup costs, and licensing reveals that while it is a bit higher than previous SMB devices, the pricing is worth it for what we are getting in terms of protection and features.
 

Valuable Features

Check Point Harmony Endpoint offers anti-malware, centralized management, rapid deployment, and robust threat intelligence for enhanced security and proactive defense.
VMware Carbon Black Cloud offers cost-effective, real-time security with intrusion alerts, quarantine, host isolation, data search, and threat hunting.
Check Point Harmony Endpoint protects our company by warning us against clicking any malicious links and prevents our hosts from becoming vulnerable to cyber attacks.
The anti-ransomware and threat emulation features have significantly helped our organization as they prevent attackers from encrypting files during ransomware attacks, allowing the system to re-decrypt files and restore them to their original forms, effectively stopping ransomware attacks.
Check Point Harmony Endpoint offers top tier security, AI-powered threat prevention, and strong scalability, which stand out as the best features.
 

Categories and Ranking

Check Point Harmony Endpoint
Ranking in Endpoint Detection and Response (EDR)
8th
Average Rating
8.8
Reviews Sentiment
7.8
Number of Reviews
122
Ranking in other categories
Endpoint Protection Platform (EPP) (6th)
VMware Carbon Black Cloud
Ranking in Endpoint Detection and Response (EDR)
48th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
18
Ranking in other categories
Security Incident Response (7th)
 

Mindshare comparison

As of July 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Check Point Harmony Endpoint is 2.3%, down from 3.1% compared to the previous year. The mindshare of VMware Carbon Black Cloud is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Nasseer Qureshi - PeerSpot reviewer
Comprehensive defensive features boost daily protection and efficiency
I see a need for improvement especially in policy management and policy customization with Check Point Harmony Endpoint. As a new user, I find it somewhat difficult to customize and apply policies due to the various options available. I would appreciate improvement in fine-tuning those policies and integrating with other tools, such as being able to send logs from Check Point to our SIM or syslog solution. The user interface is good, and I really appreciate it, but improvements are needed in policy customization and integration with third-party products. Additionally, I would prefer to see a mechanism to send agents directly from the console to an endpoint during installation.
Tom Kar - PeerSpot reviewer
Shows promise for endpoint detection and response, with room for improvement in complexity and pricing
VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network. When a machine is quarantined, it cannot communicate with any other machines on the network except for the Carbon Black Cloud server. This allows you to investigate the machine without the risk of malware escaping to the network. Carbon Black Cloud's server can communicate with the quarantined machine through DNS and VSCP. This allows you to collect data from the machine, such as system logs, process activity, and registry changes. This data can be used to investigate the infection and determine the next steps. CrowdStrike and Cybereason are also popular EDR solutions. They offer similar features to VMware Carbon Black Cloud but may have different strengths and weaknesses. It is important to evaluate all of your options before choosing an EDR solution. Additionally, it is complex to use, and the pricing should be improved.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
8%
Financial Services Firm
7%
Comms Service Provider
7%
Computer Software Company
14%
Healthcare Company
10%
Real Estate/Law Firm
10%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Check Point Harmony Endpoint?
The platform's most valuable features are the ability to build API, which meets our business requirements, and the VPN client, which provides VPN access from a single client.
What is your experience regarding pricing and costs for Check Point Harmony Endpoint?
My experience with pricing, setup costs, and licensing reveals that while it is a bit higher than previous SMB devices, the pricing is worth it for what we are getting in terms of protection and fe...
What needs improvement with Check Point Harmony Endpoint?
Regarding improvements for Check Point Harmony Endpoint, I note that I am using the 1600 versions of the Quantum Spark, and certain options are not available in the dashboard; thus, I selected this...
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What do you like most about Carbon Black CB Response?
Threat hunting is the most valuable feature of VMware Carbon Black Cloud.
 

Also Known As

Check Point Endpoint Security, Endpoint Security, Check Point SandBlast Agent
Carbon Black CB Response
 

Overview

 

Sample Customers

Boston Properties, Independence Care System, Melbourne Convention and Exhibition Centre (MCEC), Courtagen Life Sciences, Carmel Partners
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Find out what your peers are saying about Check Point Harmony Endpoint vs. VMware Carbon Black Cloud and other solutions. Updated: June 2025.
860,168 professionals have used our research since 2012.