We performed a comparison between Check Point Harmony Endpoint and VMware Carbon Black Cloud based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"This is stable and scalable."
"The solution was relatively easy to deploy."
"The setup is pretty simple."
"Forensics is a valuable feature of Fortinet FortiEDR."
"Fortinet is very user-friendly for customers."
"NGAV and EDR features are outstanding."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"It offers complete endpoint protection for all assets."
"When sending emails to my colleagues, it detects any virus and blocks any spam that may be shared."
"It's a scalable product as it is a cloud offering."
"The technical support is good."
"It prevents the most imminent threats to the endpoint such as ransomware, phishing or drive-by malware, while quickly minimizing breach impact with autonomous detection and response."
"One of the strengths of Harmony is its power to detect threats and keep us safe."
"Its most valuable feature is being able to integrate cloud services and centralize the protection policy from a single administration dashboard."
"We now feel more secure with our PCs, even more with the non-technical persons."
"We are able to remotely isolate exploited endpoints in seconds and perform a live deep dive of any endpoint into its running processes (as necessary) without the need for extra scripts."
"We also took full advantage of its incident response reporting capabilities to act as a “black box” for our infrastructure around strings of suspicious activity. The reporting and incident response capabilities were incredibly helpful during active security concerns."
"The ability to isolate an endpoint with only the host name and a click of a button is a major time saver."
"Probably the most valuable feature of CB Response is its ability to isolate a host and take it off the network, so it's not spreading anything. We have two security operations centers around the globe. When an SOC analyst sees something on an endpoint, they can use Carbon Black Response to isolate that host from the customer's environment and prevent any kind of lateral spread."
"The market information they gather from the community is really good. Their configuration capabilities are good."
"Threat hunting is the most valuable feature of VMware Carbon Black Cloud."
"The detection response and quarantining are very good features."
"The ability to quickly isolate a system from the network, while still being able to perform some forensics and mitigation work remotely, was of great value to us since we had many mobile and distributed systems."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"We find the solution to be a bit expensive."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"FortiEDR can be improved by providing more detailed reporting."
"I haven't seen the use of AI in the solution."
"The support needs improvement."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"I still don't have a clear opinion of the possible improvements that the tool may need. There are still functionalities that I have not been able to try completely and I would like to spend more time using the tool before offering an opinion to the IT Central community on this point."
"The web filter service could be improved."
"I would like to see is this same solution being able to link with the services of different corporate networks as if they were a remote access VPN extension and thus not require additional licenses."
"The solution could improve VPN functionality and the VPN user-interface."
"Sometimes, with a lot of clients (1,000) the UI is a bit sluggish."
"It would also be great to include DLP capabilities for the endpoint so that we do not have to deploy additional agents on servers or PCs or use additional products."
"It's not easy to investigate an incident that you find in the company. Users often face trouble when downloading files, so it is very slow in terms of how it works."
"I have a few issues when attempting to install Harmony on some of the machines."
"Training and education for both partner and customer, including product marketing need to be improved."
"The dashboard should be more user-friendly."
"Additionally, it is complex to use, and the pricing should be improved."
"Technical support for the solution should be improved because there is a scarcity of support teams in the Middle East."
"The support team of Carbon Black CB Response needs improvement. At present, they need a lot of information. Then they give you an answer that they already gave you. You tell them it didn't work, and then they take a long time."
"The threat intelligence feed could use some fine tweaking."
"They have different products, but if we wanted to take their protection and their EPR, then we would need to have two agents"
"The solution's support could be improved."
Check Point Harmony Endpoint is ranked 7th in Endpoint Detection and Response (EDR) with 101 reviews while VMware Carbon Black Cloud is ranked 28th in Endpoint Detection and Response (EDR) with 18 reviews. Check Point Harmony Endpoint is rated 8.8, while VMware Carbon Black Cloud is rated 8.4. The top reviewer of Check Point Harmony Endpoint writes "Excellent anti-ransomware protection, zero-day phishing protection, and web browsing filtering". On the other hand, the top reviewer of VMware Carbon Black Cloud writes " Shows promise for endpoint detection and response, with room for improvement in complexity and pricing ". Check Point Harmony Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business and SentinelOne Singularity Complete, whereas VMware Carbon Black Cloud is most compared with VMware Carbon Black Endpoint, Fidelis Elevate, Splunk SOAR and Palo Alto Networks Cortex XSOAR. See our Check Point Harmony Endpoint vs. VMware Carbon Black Cloud report.
See our list of best Endpoint Detection and Response (EDR) vendors.
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