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Channelscaler vs Salesforce Experience Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 18, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Channelscaler
Ranking in Partner Relationship Management (PRM)
1st
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
16
Ranking in other categories
No ranking in other categories
Salesforce Experience Cloud
Ranking in Partner Relationship Management (PRM)
3rd
Average Rating
9.4
Reviews Sentiment
7.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Partner Relationship Management (PRM) category, the mindshare of Channelscaler is 7.2%, up from 7.0% compared to the previous year. The mindshare of Salesforce Experience Cloud is 2.4%, down from 3.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Partner Relationship Management (PRM) Market Share Distribution
ProductMarket Share (%)
Channelscaler7.2%
Salesforce Experience Cloud2.4%
Other90.4%
Partner Relationship Management (PRM)
 

Featured Reviews

ShariqueAhssan - PeerSpot reviewer
Lead, Partner Alliances at a tech vendor with 1,001-5,000 employees
It saves a lot of time when onboarding new users and provides them with resources
I like the content and resource section, where we can publish all sorts of videos, PDFs, PPTs, etc., and send automated notifications or emails to partners or user groups. We can form groups and design our courses or collaterals for them. The platform is simple to use. Everything on the interface is self-explanatory and accessible to any new users. Allbound provides many features from a partner perspective, and we are satisfied with those. It has a repository for all our collaterals and a calendar where we can publish all our upcoming events and webinars. There is also a dashboard that offers a platform to share the most important things happening within the organization or in the industry. We use all these features to build on this partner ecosystem. The solution has excellent integration with other platforms like Salesforce or HubSpot. Every partner needs to be added to Salesforce, and we can onboard them from Salesforce to Allbound with a click. All you need is a company mail ID, and a new partner is onboarded. So it is quite an easy and very fast process. The playbooks are a powerful feature. We can group similar types of collateral. For example, we have a playbook for each of our 3 major product lines. Cybersecurity partners don't need to search everything in the content and resources section. They can jump to the cybersecurity playbook and find all the related collateral. We can also form a playbook for salespeople where they can find all the collaterals related to sales training and sales. We use Allbound's filtering feature for our groups. We have groups for partners, sales, and developers. Any developer content is not accessible to the partner community. We separate the groups and filter them from the company's perspective. We can select collateral from the company section if we want to share it with a particular partner. Publishing the content is a manual process that takes some time, but filtering is quick. We use the channel insights feature, but we're only scratching the surface. We have used it to see how many new users have signed up in the past 50 days or the last time a particular user logged in. It shows us the top 10 content resources or the number of partners onboarded this quarter.
AdarshSingh - PeerSpot reviewer
Accenture Strategy & Consulting at Deloitte
Has improved customer interactions through portal customization and streamlined form submissions
What I appreciate most about Salesforce Experience Cloud is if you don't have anything particular in mind or don't want to get started with a blank slate, there are various templates available to help develop things for your client. That is something where Salesforce has an edge. Apart from that, how they curate things for partners and customers, how they clearly differentiate it, and how the licenses work for partners and customers is also something great. Synchronizing department data is also a great point about Salesforce Experience Cloud. If I want to associate any end customers' data to my original CRM, the sync happens very easily. For example, if I am a partner and submit a reimbursement, I want the fulfillment of that reimbursement to be done in my organization which my own people use. Personalized content is another valuable feature. For instance, if I have multiple partners, such as being a healthcare provider associated with an insurance company, and they have multiple healthcare providers, they can have branding for each healthcare provider within their Salesforce Experience Cloud site. Wherever we implemented Salesforce Experience Cloud, they were using legacy systems. The customizations we can do using Salesforce Experience Cloud significantly improved the UI/UX. For example, if initially it took 10 minutes to fill out a form, after our customizations it just took three minutes or two minutes. This significant time savings helped them to do more business, resulting in substantial ROI.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Deal registrations are huge for us because since we've been using Allbound, we are able to keep much better track of those."
"I find it very easy to use. It has a pretty good UI. I'm relatively new, but I'm able to learn it very quickly. I'm definitely happy with the interface."
"Since launch, our most valuable feature has been getting individual users to sign up and use our deal registration program, as well as providing a place to see all of our events globally."
"I like the fact that I can go into Allbound and quickly update what I need to update. And I like that when we have a new initiative, something that is really important for our partners to understand, I can feature it in different places on the portal."
"The learning tracks are extremely useful and valuable; they allow us to quickly deliver enablement training, track partners, and issue certificates to those who pass a certification exam."
"The most valuable feature is definitely the deal registration component and the fact that it is reflected on the dashboard. It's nice that our partners have visibility into where the deals they submit stand, in terms of the sales process..."
"What is important to us are our partners and clients. The user experience for those partners and clients, that they're able to quickly use it, is what I like about it. It's very simple to use."
"I like the content and resource section, where we can publish all sorts of videos, PDFs, PPTs, etc., and send automated notifications or emails to partners or user groups. We can form groups and design our courses or collaterals for them."
"The ability to set up layouts and create pages on the fly was beneficial."
"We can create our own design and process requirements, unlike Service Cloud and Sales Cloud, which have standard applications and processes."
"Wherever we implemented Salesforce Experience Cloud, they were using legacy systems, and the customizations we can do using Salesforce Experience Cloud significantly improved the UI/UX—for example, if initially it took 10 minutes to fill out a form, after our customizations it just took three minutes or two minutes, and this significant time savings helped them to do more business, resulting in substantial ROI."
 

Cons

"My advice to them is to make the co-branding piece easier. Allbound does make it easy not only for the administrator program, but also for partners, to interact. So if they can make the co-branding piece a little more robust, that would help."
"Some of the integration and some of the content management could be a little bit better. They are working on some of the areas."
"The partner finder on the website is not as good as it could be."
"I'm not a fan of Allbound's UI for administrators. For example, there are some issues with the report-building tool, and when I'm building a report, it's not always clear what the outcome will be. There are a lot of radio buttons, rather than filtering or being able to select from a list. It's an accordion layout, so I click on one option, and it expands to reveal a radio button selection, which means I can't always choose everything I want. Checkboxes or selecting multiple options from a list is an improvement. Additionally, the report output looks very dated, so the interface needs some love."
"We would like to utilize partner automation more, but there is some troubleshooting and programming that needs to happen in the middleware to enable this."
"They could add an LMS component to the platform where we would have courses through Allbound and a record of whether partners pass or don't pass. The quiz feature would come in more handy at that point."
"On the design side, there could be some more updates to make it look a little bit more modern. We right now use the classic dashboard, but we're switching to the minimal dashboard that's available to try and make the UI look a little bit prettier for our partners. In the design area, there could definitely be some improvements that partners would appreciate."
"Allbound could have more localization and customization. The templates work well, and maybe they don't want to target large enterprises by design. The solution is geared toward small and medium-sized enterprises, but they could allow more localization and deeper customization. Allbound is broad, but it could be deeper."
"Some limitations include not being able to hide buttons based on criteria on the portal side and requiring complex workarounds."
"The CSS library of Salesforce is not as customizable as I would prefer."
"There was one area that could be improved regarding document generation within Salesforce Experience Cloud. When submitting a form and wanting to have a PDF copy downloaded within the system, or when doing an integration with DocuSign while generating a document, we faced some challenges."
 

Pricing and Cost Advice

"Its pricing is fair, especially because we can have as many partners create accounts as we want. It has a very fair price range compared to other companies that charge per partner. We've thousands, so it would just be too expensive to go with a different option."
"I know it is much more affordable than going with some of the other services. For example, Salesforce has a partner portal option, but it is much more expensive, so I know Allbound is reasonable in that sense, but I do not know what the reasonability is across the board."
"Allbound's price is a great deal."
"Considering the interface, the price is high, although Allbound offers a lot. Some of my negative opinion here is because we have yet to upgrade to using the tool's best-in-class features due to internal issues. As it stands, I don't personally see the value that supports the cost, but that could change when we turn on the features."
"They have different licensing plans. Depending on what you enable or what kind of features you want activated, there might be extra costs."
"Allbound has forced other vendors to be a little more competitive with their pricing. For what you get, which is a lot, the pricing of Allbound is fine."
"Allbound's pricing is comparable."
"Considering everything the product provides, the price is fair. There are cheaper tools, but they don't offer the combination of requirements we have. The pricing model is also very compelling."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
19%
Computer Software Company
14%
Financial Services Firm
7%
Educational Organization
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise7
Large Enterprise5
No data available
 

Questions from the Community

What do you like most about Allbound?
I like the content and resource section, where we can publish all sorts of videos, PDFs, PPTs, etc., and send automated notifications or emails to partners or user groups. We can form groups and de...
What is your experience regarding pricing and costs for Allbound?
Allbound is reasonably priced, but I haven't compared it with any other solution. I like that Allbound charges a flat rate instead of charging by the number of partners or users, which is the model...
What needs improvement with Allbound?
I would like to see more features for tracking training progress and quizzes. The progress report that Allbound generates isn't very helpful. I want to track how much a user has completed and who h...
What is your experience regarding pricing and costs for Salesforce Experience Cloud?
The pricing of Salesforce Experience Cloud is totally fine. While we mainly work on the solutioning part, I haven't faced any problems with the pricing.
What needs improvement with Salesforce Experience Cloud?
There was one area that could be improved regarding document generation within Salesforce Experience Cloud. When submitting a form and wanting to have a PDF copy downloaded within the system, or wh...
What is your primary use case for Salesforce Experience Cloud?
There were a couple of different use cases for Salesforce Experience Cloud. One was working for a portal for end users wherein they would see the data of their associated partners and could create ...
 

Also Known As

Allbound, Channel Mechanics PRM
No data available
 

Overview

 

Sample Customers

Serko, Cambium Networks, Garland, Looking
Information Not Available
Find out what your peers are saying about Channelscaler vs. Salesforce Experience Cloud and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.