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Celonis vs Prophecy comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Celonis
Ranking in AI Data Analysis
8th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
60
Ranking in other categories
Process Mining (2nd)
Prophecy
Ranking in AI Data Analysis
296th
Average Rating
8.0
Reviews Sentiment
5.8
Number of Reviews
3
Ranking in other categories
Data Preparation Tools (16th)
 

Mindshare comparison

As of August 2026, in the AI Data Analysis category, the mindshare of Celonis is 0.4%. The mindshare of Prophecy is 0.0%. It is calculated based on PeerSpot user engagement data.
AI Data Analysis Mindshare Distribution
ProductMindshare (%)
Celonis0.4%
Prophecy0.0%
Other99.6%
AI Data Analysis
 

Featured Reviews

Ebin_Abraham - PeerSpot reviewer
Data Engineer at Baker Hughes
Process mining has delivered major savings and now needs better automation and task mining
Collaboration with ERPs should be improved. Compared to SAP Signavio, Celonis is less competitive for BPMN modeling. Deployment flexibility needs enhancement, as on-premises support is not as strong as SaaS support. The most important area for improvement is the automation part. End-to-end automation capabilities are desired. Currently, workflows are being used, but actions should be able to go via email, task, APIs, and ultimately write back to the source. Adding RPA capability that can interact with required systems and write back to the source would greatly enhance Celonis. Task mining capabilities also require improvement. UiPath Process Mining and Microsoft Process Mining have better task mining capabilities compared to Celonis. Usability and support from Celonis need improvement. They should help clients find more value in the product. Cost is another significant concern, as Celonis is very expensive compared to other process mining tools. The license cost should be reduced. Celonis should establish partnerships with clients to find more use cases and maximize the value gained from Celonis.
MM
Data Measurement & Reporting Advisor at Evernorth/Cigna
Automated data collection has replaced manual emails and now connects business forms to back-end reports
Prophecy can be improved, as right now the form is very limited. We have to do a lot of manual entry with the form to get it set up. We have a lot of things that change year over year, so I have to go in there and manually play around with it, manually changing this and that. Having dynamic forms, having the forms connect to back-end data, and basically making the forms more streamlined would be my need from Prophecy. Everything else on the back end, the pipelines, and those types of things have been pretty easy to understand. I think once you get things set up, I've been very impressed with it. The only improvement at least for my side would be the form.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Celonis has helped me to identify and prioritize process improvement areas. Because we understand the end-to-end lead time, including waiting times and areas where rework happens, we can see the performance bottlenecks."
"Technical support is really good. For me, the sales support matters more. When I'm in a sales cycle, the Celonis sales teams are very helpful. They reach out to me from day zero."
"Automated root cause analysis and process explorer features are very good. It provides a lot of selections, such as process flow selection, attribute selection, etc."
"Celonis is a great tool and is clearly the leader in process mining."
"Celonis provides valuable features with in-depth analysis models and UI, and you can make adjustments to the model for production management."
"After implementing this Action Flow, our normal ServiceNow ticketing has been reduced by 70 percent, and vendors are utilizing the Action Flow extensively."
"We use the tool for supply chain transformation. The tool has helped us find the bottlenecks in the supply chain like where the delay occurred in delivery, payment, etc. We had to extract two years' of data from the SAP system and an internal tool. We fed the data into Celonis and it created a process map for us with hundreds of variations. It has helped us see where exactly the bottleneck was. The tool has also helped us generate a lot of reviews and KPIs. It has helped us to find the problem and the remedy through process optimization."
"The most valuable feature of this solution is the PTS service."
"The form feature of Prophecy is so valuable for our team because it saves us a lot of time."
"Prophecy has positively impacted our organization by allowing us to offer it as an ETL layer for our incentive management application, which has improved our story and demos to customers during the sales cycle."
"Prophecy has positively impacted my organization by greatly speeding up development time and providing capabilities of using DBT alongside functionalities associated with that, making it a very good tool to avoid coding much and utilize AI with the graphical tools available without needing to code."
 

Cons

"Celonis needs to improve the feature channel. They should incorporate more generative AI elements into their solution."
"Celonis does not provide a detailed picture of user activities within processes because it relies on event logs from ERP systems."
"Usability and support from Celonis need improvement."
"The process analytics could be a bit easier."
"The way they manage the data should also be improved. There is a lot of room for improvement there because a lot of duplicated data gets created, which should be improved. There should be ease of data management and code management."
"They need to provide readymade value stream mapping."
"The support costs are very high."
"I have chosen a rating of eight out of ten for Celonis because of the pricing factor, and I believe much can be improved in the visualization."
"Prophecy is generally stable, although it does have a few issues at times, such as the Fabric connection randomly dropping and the environment freezing occasionally."
"Prophecy can be improved, as right now the form is very limited."
"Prophecy is pretty stable, but there are often some unexpected issues that arise, especially performance issues or problems with Airflow on deployments."
 

Pricing and Cost Advice

"I was not involved in that, but I am sure it was cost-effective for them. That's why they made the decision to take it."
"It is an expensive solution."
"Celonis is the most expensive solution in the market"
"Celonis is expensive. It's not for mid or low-sized enterprises because the license price is high. Overall, it's quite pricey compared to anything else that I have heard about. But the good thing is that they don't charge per user. They charge for the data model."
"The solution is quite expensive."
"The cost would be a concern for a certain category of customers. Flexible cost models would help smaller players be able to adapt Celonis into their business operations."
"The solution’s pricing is high when compared to other process mining tools."
"The product is pretty expensive but reasonable."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
17%
Financial Services Firm
9%
Computer Software Company
8%
Outsourcing Company
7%
Outsourcing Company
56%
Healthcare Company
25%
Manufacturing Company
6%
Construction Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise6
Large Enterprise46
No data available
 

Questions from the Community

Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What is your experience regarding pricing and costs for Celonis?
I am not heavily involved in that particular aspect, but I have heard that Celonis is somewhat expensive.
What needs improvement with Celonis?
Collaboration with ERPs should be improved. Compared to SAP Signavio, Celonis is less competitive for BPMN modeling. Deployment flexibility needs enhancement, as on-premises support is not as stron...
What is your experience regarding pricing and costs for Prophecy?
My experience with Prophecy's pricing, setup cost, and licensing is that the tool can be expensive, and the licensing adds more to that. We try to add the licensing and increase the number only whe...
What needs improvement with Prophecy?
There are a few things to improve in Prophecy, such as scheduling the models and jobs; with the introduction of Prophecy Automate, I think that will improve that. I also see that there are some mis...
What is your primary use case for Prophecy?
I have been using Prophecy for the last year and a half. My main use case for Prophecy is to perform data transformations in Snowflake. A quick specific example of a data transformation I use Proph...
 

Overview

 

Sample Customers

Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool
JP Morgan Chase, Marks & Spencer, Ralph Lauren, Pfizer, Acxiom
Find out what your peers are saying about Celonis vs. Prophecy and other solutions. Updated: July 2026.
909,153 professionals have used our research since 2012.