We performed a comparison between Celonis and Process Mining Group ProM based on real PeerSpot user reviews.
Find out what your peers are saying about Celonis, UiPath, SAP and others in Process Mining."Action Flows are good."
"Technical support is really good. For me, the sales support matters more. When I'm in a sales cycle, the Celonis sales teams are very helpful. They reach out to me from day zero."
"I like that the product allows users to connect to different source systems like SAP, ServiceNow, and Salesforce."
"It provides seamless unified views with awesome drill down options."
"We use the tool for supply chain transformation. The tool has helped us find the bottlenecks in the supply chain like where the delay occurred in delivery, payment, etc. We had to extract two years' of data from the SAP system and an internal tool. We fed the data into Celonis and it created a process map for us with hundreds of variations. It has helped us see where exactly the bottleneck was. The tool has also helped us generate a lot of reviews and KPIs. It has helped us to find the problem and the remedy through process optimization."
"It performs well for connecting multiple processes."
"We can observe the flow and invoices."
"We used to draw errors to be processed manually, and now you can get the digital information directly with the help of Celonis."
"The most valuable feature of Process Mining Group ProM is the toolkit it provides all kinds of variants of process mining. They have one option that you can visualize which processes you mine, and that's a very powerful tool."
"The solution needs to implement more automation aspects into the product. Right now, it's lacking."
"Similar to what SAP is doing with S/4HANA, Celonis should allow business users to create their own analytics tab. In my previous organization, business analysts were the only ones who were actively building these reports with Celonis, whereas SAP platforms are now allowing the business users to create their own reports with graphics and all other things based on the data that is presented. This is one thing that Celonis needs. Currently, just the technical teams are doing that. Sometimes, when we were looking at five years of data, it used to take up to 3 seconds. It wasn't bad, but we had to wait a little bit. It probably also had to do with the server. I don't know if it can be used on mobile devices. If not, that will be the way to go. They should mobilize it to allow people to see these reports on their mobile devices."
"The price could be better, but complexity is the biggest problem. Celonis is quite easy to operate once the customizations are done. You need a large amount of skill and knowledge to work with the tool. You need to understand it and know more than the basics."
"The technical support is very bad."
"It could be less expensive."
"Celonis is a little more expensive than UiPath. Maybe they can work on making it less expensive."
"They need to provide readymade value stream mapping."
"Another area of improvement is implementation. So, in future releases, I would like to see a more streamlined implementation process would be appreciated, making it less time-consuming and more efficient."
"Process Mining Group ProM could improve user-friendliness and the error messages that are provided are not helpful for end users."
Celonis is ranked 1st in Process Mining with 42 reviews while Process Mining Group ProM is ranked 7th in Process Mining with 1 review. Celonis is rated 8.4, while Process Mining Group ProM is rated 8.0. The top reviewer of Celonis writes "Great process mining, process discovery, and opportunity identification". On the other hand, the top reviewer of Process Mining Group ProM writes "Powerful tool, beneficial process mining variants, and scalable". Celonis is most compared with SAP Signavio Process Manager, UiPath Process Mining, Software AG ARIS Process Mining, SAP Signavio Process Intelligence and ABBYY Timeline, whereas Process Mining Group ProM is most compared with .
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