Celonis vs Process Mining Group ProM comparison

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Executive Summary

We performed a comparison between Celonis and Process Mining Group ProM based on real PeerSpot user reviews.

Find out what your peers are saying about Celonis, UiPath, SAP and others in Process Mining.
To learn more, read our detailed Process Mining Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Action Flows are good.""Technical support is really good. For me, the sales support matters more. When I'm in a sales cycle, the Celonis sales teams are very helpful. They reach out to me from day zero.""I like that the product allows users to connect to different source systems like SAP, ServiceNow, and Salesforce.""It provides seamless unified views with awesome drill down options.""We use the tool for supply chain transformation. The tool has helped us find the bottlenecks in the supply chain like where the delay occurred in delivery, payment, etc. We had to extract two years' of data from the SAP system and an internal tool. We fed the data into Celonis and it created a process map for us with hundreds of variations. It has helped us see where exactly the bottleneck was. The tool has also helped us generate a lot of reviews and KPIs. It has helped us to find the problem and the remedy through process optimization.""It performs well for connecting multiple processes.""We can observe the flow and invoices.""We used to draw errors to be processed manually, and now you can get the digital information directly with the help of Celonis."

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"The most valuable feature of Process Mining Group ProM is the toolkit it provides all kinds of variants of process mining. They have one option that you can visualize which processes you mine, and that's a very powerful tool."

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Cons
"The solution needs to implement more automation aspects into the product. Right now, it's lacking.""Similar to what SAP is doing with S/4HANA, Celonis should allow business users to create their own analytics tab. In my previous organization, business analysts were the only ones who were actively building these reports with Celonis, whereas SAP platforms are now allowing the business users to create their own reports with graphics and all other things based on the data that is presented. This is one thing that Celonis needs. Currently, just the technical teams are doing that. Sometimes, when we were looking at five years of data, it used to take up to 3 seconds. It wasn't bad, but we had to wait a little bit. It probably also had to do with the server. I don't know if it can be used on mobile devices. If not, that will be the way to go. They should mobilize it to allow people to see these reports on their mobile devices.""The price could be better, but complexity is the biggest problem. Celonis is quite easy to operate once the customizations are done. You need a large amount of skill and knowledge to work with the tool. You need to understand it and know more than the basics.""The technical support is very bad.""It could be less expensive.""Celonis is a little more expensive than UiPath. Maybe they can work on making it less expensive.""They need to provide readymade value stream mapping.""Another area of improvement is implementation. So, in future releases, I would like to see a more streamlined implementation process would be appreciated, making it less time-consuming and more efficient."

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"Process Mining Group ProM could improve user-friendliness and the error messages that are provided are not helpful for end users."

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Pricing and Cost Advice
  • "It is quite a significant investment. From a cost perspective, they need to reevaluate the licensing model. The cost is justified, but they need to make the licensing model slightly different."
  • "Evaluating the price of the solution can be a difficult question. It is all about the business case and the return of the investments. That is typically how we also see this type of solution. It depends very much on the return. The entry-level is focused on enterprise size companies, for the SMB segment is it is out of their range. It is definitely expensive."
  • "I was not involved in that, but I am sure it was cost-effective for them. That's why they made the decision to take it."
  • "The cost of the software for us or the client is on the higher end."
  • "The solution requires an annual license. There is room for improvement because it is priced for organizations and not for individuals. For an individual, it would be too expensive for them to use it."
  • "Celonis is expensive. It's not for mid or low-sized enterprises because the license price is high. Overall, it's quite pricey compared to anything else that I have heard about. But the good thing is that they don't charge per user. They charge for the data model."
  • "Celonis offers free learning possibilities. I am using the free version of Celonis."
  • "It is an expensive solution."
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  • "Process Mining Group ProM is an open-source solution that is free from the University of Eindhoven. Additionally, students can use it for one month after they have done some practicing with it."
  • More Process Mining Group ProM Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a… more »
    Top Answer:I would rate the stability a ten out of ten. It's very good. It offers good data consistently.
    Top Answer:It's pretty expensive. I would rate the pricing an eight out of ten, with ten being expensive.
    Top Answer:The most valuable feature of Process Mining Group ProM is the toolkit it provides all kinds of variants of process mining. They have one option that you can visualize which processes you mine, and… more »
    Top Answer:Process Mining Group ProM is an open-source solution that is free from the University of Eindhoven. Additionally, students can use it for one month after they have done some practicing with it.
    Top Answer:Process Mining Group ProM could improve user-friendliness and the error messages that are provided are not helpful for end users. In an upcoming release, they should add more features with social… more »
    Ranking
    1st
    out of 20 in Process Mining
    Views
    8,427
    Comparisons
    4,302
    Reviews
    27
    Average Words per Review
    609
    Rating
    8.4
    7th
    out of 20 in Process Mining
    Views
    359
    Comparisons
    237
    Reviews
    1
    Average Words per Review
    503
    Rating
    8.0
    Comparisons
    Learn More
    Process Mining Group
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    Overview

    Celonis is the global leader in execution management. Powered by its process mining core, Celonis has evolved from its beginnings as a Process Mining company into an execution management pioneer, enabling companies to unlock execution capacity and perform at full potential. Celonis offers advanced technology in data execution, combining real-time process data, the intelligence to make sense of that data, and the execution capacity to take immediate, decisive action. Celonis’ Execution Management System makes data work for its customers by identifying inefficiencies and weaving interconnected processes together – thereby eliminating billions in corporate inefficiencies, empowering better business decisions and triggering the right actions automatically. Celonis is headquartered in Munich, Germany and New York City, USA and has 15 offices worldwide.

    ProM (which is short for Process Mining framework) is an Open Source framework for process mining algorithms. ProM provides a platform to users and developers of the process mining algorithms that is easy to use and easy to extend. Our mission is to become the de facto standard process mining platform in the academic world by establishing an active, recognized community of contributors and users, and to create awareness for the power of process mining technology by promoting applications and industrial uptake. Our vision is to actively advance the state-of-the-art of process mining technology by developing methods that really work, by creating an open community, and by providing a stable and easily extensible platform, which optimally supports process mining.

    Sample Customers
    Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool
    Information Not Available
    Top Industries
    REVIEWERS
    Computer Software Company22%
    Pharma/Biotech Company17%
    Wholesaler/Distributor11%
    Real Estate/Law Firm6%
    VISITORS READING REVIEWS
    Computer Software Company12%
    Manufacturing Company12%
    Financial Services Firm9%
    Energy/Utilities Company6%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Insurance Company12%
    Government12%
    Engineering Company11%
    Company Size
    REVIEWERS
    Small Business15%
    Midsize Enterprise13%
    Large Enterprise73%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise11%
    Large Enterprise68%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise7%
    Large Enterprise73%
    Buyer's Guide
    Process Mining
    March 2024
    Find out what your peers are saying about Celonis, UiPath, SAP and others in Process Mining. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    Celonis is ranked 1st in Process Mining with 42 reviews while Process Mining Group ProM is ranked 7th in Process Mining with 1 review. Celonis is rated 8.4, while Process Mining Group ProM is rated 8.0. The top reviewer of Celonis writes "Great process mining, process discovery, and opportunity identification". On the other hand, the top reviewer of Process Mining Group ProM writes "Powerful tool, beneficial process mining variants, and scalable". Celonis is most compared with SAP Signavio Process Manager, UiPath Process Mining, Software AG ARIS Process Mining, SAP Signavio Process Intelligence and ABBYY Timeline, whereas Process Mining Group ProM is most compared with .

    See our list of best Process Mining vendors.

    We monitor all Process Mining reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.