No more typing reviews! Try our Samantha, our new voice AI agent.

Celonis vs Process Mining Group ProM comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Celonis
Ranking in Process Mining
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
60
Ranking in other categories
AI Data Analysis (10th)
Process Mining Group ProM
Ranking in Process Mining
13th
Average Rating
8.0
Reviews Sentiment
5.5
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Process Mining category, the mindshare of Celonis is 13.0%, down from 19.5% compared to the previous year. The mindshare of Process Mining Group ProM is 2.2%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining Mindshare Distribution
ProductMindshare (%)
Celonis13.0%
Process Mining Group ProM2.2%
Other84.8%
Process Mining
 

Featured Reviews

Prateek Rao - PeerSpot reviewer
PARTNER & MANAGING DIRECTOR at a financial services firm with 5,001-10,000 employees
Process intelligence has transformed procurement and order cycles and delivers measurable savings
Celonis can improve in several areas. The initial data modeling and continuous real-time ingestion, especially from non-standard legacy systems, can still be complex and quite resource-intensive, requiring a steep PQL learning curve for non-technical users. Simplifying the interface for business stakeholders would significantly accelerate the process. I think introducing a natural language to query interface would allow business users to query data without writing long PQL. Streamlining guided onboarding flows and offering modular plug-and-play dashboard templates tailored to specific roles would shorten ramp-up time for daily users. I think more transparent and predictable consumption-based pricing models would be helpful as data volume scaling can get costly quickly. I would also love to see native, real-time streaming connectors for unstructured data such as emails and support tickets. The learning curve for new users of Celonis is one of the pain points I raised earlier, and I find it to be quite steep.
Roland Bijvank - PeerSpot reviewer
Lecturer Informatics at Hogeschool Utrecht
Powerful tool, beneficial process mining variants, and scalable
The initial setup of Process Mining Group ProM was easy for me. However, I have been an application manager for quite some time and I am not comparable to the average person. I was able to install the solution within a few minutes. Additionally, we use the solution for summer school, we have to develop course material around it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Celonis, especially for high-risk finance-related processes, helped us make precise decisions and uncover hidden values within our architecture. It was one of the most significant values our business identified. Additionally, it helped us during the migration process."
"The documentation, multi-hop analysis, and SLA breaches are the most valuable features we have discovered."
"We like the process mining capabilities."
"The fact that this solution is agnostic and you can map a process across multiple systems almost automatically from the moment that you have the data mapped out, makes our lives much easier."
"It's the first solution that combines business competence and capabilities with technological capabilities."
"It provides seamless unified views with awesome drill down options."
"It is a very stable product, and there are no issues."
"The solution has very detailed documentation for technical items so it is very easy for developers to use."
"The most valuable feature of Process Mining Group ProM is the toolkit it provides all kinds of variants of process mining. They have one option that you can visualize which processes you mine, and that's a very powerful tool."
 

Cons

"I would really appreciate it if Celonis had significant compatibility with robotic process automation solutions. Once they define the process and understand it, streamline it, optimize it, and take inputs around it. When they reconfigure the process, there should be good compatibility with any of the automation tools, wherein I can integrate for robotic process automation, where I can streamline many of these processes on the application itself. Today, I need to extract this process and reload it into other tools, like UiPath, to integrate them with Automation Anywhere. If this tool can provide that efficiency, that would be great. I'm a data analytics guy. I lead a data analytics team. So technically, I would primarily look at if this can give me a visualization opportunity and integrate that in terms of the data."
"I'd like to see a couple of algorithms that can better identify the bottlenecks and provide a better view of those bottlenecks."
"From a development perspective, I think there could be improvements in version control and deployment."
"It should be more flexible. It is not particularly flexible in the way it works, and it is quite rigid. It has some very strong structures that you have to follow. It could certainly be made more user-friendly to understand and should have fewer requirements for manipulation of the data to create the visualizations. We should also get better support from Celonis, and they also need to make the licensing model slightly different."
"The price could be better, but complexity is the biggest problem. Celonis is quite easy to operate once the customizations are done. You need a large amount of skill and knowledge to work with the tool. You need to understand it and know more than the basics."
"There are a few things about Celonis that need improvement."
"The support costs are very high."
"The product must focus on training for low-code and no-code people."
"Process Mining Group ProM could improve user-friendliness and the error messages that are provided are not helpful for end users."
 

Pricing and Cost Advice

"Celonis is a little more expensive than UiPath."
"The solution’s pricing is high when compared to other process mining tools."
"The product is pretty expensive but reasonable."
"Celonis is the most expensive solution in the market"
"The price could be better. If you ask a customer, they will always say it's highly-priced. In my personal opinion, the cost can be at the lower end. I think it's suitable for large organizations at this point in time."
"Evaluating the price of the solution can be a difficult question. It is all about the business case and the return of the investments. That is typically how we also see this type of solution. It depends very much on the return. The entry-level is focused on enterprise size companies, for the SMB segment is it is out of their range. It is definitely expensive."
"Celonis is cost-effective."
"It is an expensive solution."
"Process Mining Group ProM is an open-source solution that is free from the University of Eindhoven. Additionally, students can use it for one month after they have done some practicing with it."
report
Use our free recommendation engine to learn which Process Mining solutions are best for your needs.
920,769 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
17%
Outsourcing Company
9%
Financial Services Firm
9%
Computer Software Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise6
Large Enterprise47
No data available
 

Questions from the Community

Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What is your experience regarding pricing and costs for Celonis?
Celonis pricing is premium and scales primarily on data ingestion volume (APC/Data Capacity) and process scope rather than user seats, with entry deployments typically running $100K to $250K annual...
What needs improvement with Celonis?
Celonis can improve in several areas. The initial data modeling and continuous real-time ingestion, especially from non-standard legacy systems, can still be complex and quite resource-intensive, r...
Ask a question
Earn 20 points
 

Overview

 

Sample Customers

Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool
Information Not Available
Find out what your peers are saying about Automation Anywhere, Celonis, UiPath and others in Process Mining. Updated: October 2026.
920,769 professionals have used our research since 2012.