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Catchpoint vs ManageEngine Applications Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Catchpoint
Ranking in Application Performance Monitoring (APM) and Observability
38th
Ranking in Cloud Monitoring Software
31st
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Network Monitoring Software (62nd), Digital Experience Monitoring (DEM) (12th)
ManageEngine Applications M...
Ranking in Application Performance Monitoring (APM) and Observability
41st
Ranking in Cloud Monitoring Software
36th
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Catchpoint is 0.7%, up from 0.4% compared to the previous year. The mindshare of ManageEngine Applications Manager is 0.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
Catchpoint0.7%
ManageEngine Applications Manager0.7%
Other98.6%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

AnmolRai - PeerSpot reviewer
Technical Consultant Project Lead at a consultancy with 10,001+ employees
Valuable monitoring features enhance ecommerce experience while improvement needed in region-specific insights
As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive similar data for the China market as we do for North America and Asia Pacific, this would be helpful.
SN
Senior System Engineer at Qatar Petroleum
Managing application health has become simpler but new monitoring features still need faster delivery
I use application discovery and dependency mapping. It helps with managing application health What I like about ManageEngine Applications Manager is the ease of use and ease of deployment. I cannot remember anything specific for future updates of the product. The new features take a lot of time…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of Catchpoint are basically the transaction monitors on the API and UI."
"The solution offers three different ways of slicing data to look for abnormalities."
"The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities."
"The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond."
"Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn."
"Catchpoint provides a great amount of information."
"Catchpoint's customer service and support are valuable."
"The drill-down feature of this product was very good. It allowed us to identify the exact page or area of the site that was causing our customers an issue."
"The most valuable feature of this solution is its ease of use."
"I am impressed with the tool's reporting feature which is simple."
"The Service Level Management (SLM) rules engine stands out due to its flexibility and customization capabilities, making it an invaluable tool for tailoring processes to our specific needs."
"What I like most about ManageEngine Applications Manager is its price point, apart from its technicalities. The solution is cheaper than its competitors. ManageEngine Applications Manager has helpful documentation that makes setting it up straightforward."
"The most valuable feature is the ability to be able to monitor Kubernetes."
"The anomaly detection feature helps with maintaining the system's health. It is regarding our IT incident center."
"The initial setup was straightforward, without complexity."
"ManageEngine Applications Manager maintains the historical data and it's easy for us to analyze the trends and patterns and fix them accordingly."
 

Cons

"As part of the improvement, there are certain categories, like for the China market, where we face issues."
"A room for improvement in Catchpoint is that it lacks an automated page updating feature. My company receives all the alerts and notifications it needs, but the page doesn't update automatically. You need to manually refresh the page, so every five minutes you need to refresh it to see the most updated information. If there's an automated page refresh feature, that would help my company. It's a feature that Grafana has. The page auto-refreshes in Grafana, so you don't have to manually refresh the page. If that feature is implemented in Catchpoint, it'll be useful for the users. Another area for improvement in the tool is you have to do a manual task, for example, when you have a notification for a market, you get a zip code that the user could have entered, but if the zip code is incorrect, you have to manually go into Catchpoint and update that parameter, so that manual step is another area in the tool that needs improvement."
"if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer."
"It would be great if Catchpoint could incorporate its alerting system instead of relying on separate tools like ServiceNow."
"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."
"As part of the improvement, there are certain categories, like for the China market, where we face issues."
"The old user version was better, it was more user-friendly."
"A large selection of nodes are available but it is a challenge to test reliably in China and the Middle East."
"The problem is that implementation requires a significant amount of mapping effort."
"I assess the impact of real-user monitoring of this product on my application's performance as not good. I am not satisfied with monitoring."
"One area of improvement is the dashboard should be more readable and available."
"Lacks an SIEM solution which can be found in other products."
"An area for improvement in ManageEngine Applications Manager is artificial intelligence. If AI is integrated into the solution, it'll be a piece of cake. Currently, it's all configured manually."
"They could probably rearrange the UI so that it would be easy for people who are new to the Application Manager to configure things."
"Even with the top-notch dashboard, it could be made stronger in order to have an additional plug-in for analytics."
"The inventory of assets needs improvement."
 

Pricing and Cost Advice

"The solution's pricing varies based on services and licensing models."
"In terms of licensing fees, I believe they were slightly higher."
"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."
"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."
"The solution's pricing is comparable to the last tool we were using."
"The cost of this solution is not too bad, although it could be cheaper considering what you're getting for the price."
"It is a cost-effective solution."
"The solution's licensing costs are yearly."
"The solution is noted for its cost-effectiveness, a crucial consideration for potential users."
"Price-wise, it is a cheap tool...The solution's licensing model is subscription-based, in which yearly payments are to be made."
"ManageEngine Applications Manager has reasonable pricing. It's more affordable than other solutions in the market. My company has an instance-based license for ManageEngine Applications Manager. You can purchase a yearly subscription or a perpetual license. The standard license covers most features, but you can still have some paid add-ons."
"Its price is good."
"The licensing costs for ManageEngine Applications Manager are around $1,200 per year. For additional monitors, you have to pay extra."
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Top Industries

By visitors reading reviews
Financial Services Firm
23%
Retailer
12%
Real Estate/Law Firm
8%
Manufacturing Company
6%
Financial Services Firm
14%
Computer Software Company
9%
Government
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise8
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise4
Large Enterprise10
 

Questions from the Community

What do you like most about Catchpoint?
Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.
What is your experience regarding pricing and costs for Catchpoint?
The solution's pricing varies based on services and licensing models. Clients typically see significant operational and cost efficiencies, with time savings estimated between 30% and 40%.
What needs improvement with Catchpoint?
As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive simila...
What is your experience regarding pricing and costs for ManageEngine Applications Manager?
The solution is noted for its cost-effectiveness, a crucial consideration for potential users.
What needs improvement with ManageEngine Applications Manager?
The integration process with third party tools poses some challenges; enhancing the robustness of these integrations could greatly improve overall functionality and user experience.
What is your primary use case for ManageEngine Applications Manager?
Our primary application of this solution revolves around IT infrastructure monitoring. We focus on alert consolidation from core network and service levels to enhance our service management framework.
 

Also Known As

No data available
Applications Manager
 

Overview

 

Sample Customers

Information Not Available
Certis Europe, Financial Domain, SaaS Office Suite, On Demand TV, Parliament's IT Systems, Sastra Technologies, UniServity
Find out what your peers are saying about Catchpoint vs. ManageEngine Applications Manager and other solutions. Updated: January 2026.
881,082 professionals have used our research since 2012.