Carbonite Server vs NetApp SnapCenter comparison

OpenText and NetApp are both solutions in the Backup and Recovery category. OpenText is ranked #57, while NetApp is ranked #40 with an average rating of 8.0. OpenText holds a 0.9% mindshare in BRS, compared to NetApp’s 0.8% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 100% of NetApp users who would recommend it.

Carbonite Server

Read 7 Carbonite Server reviews

3,973 Views
2,702 Comparison Views

100% willing to recommend

NetApp SnapCenter

Read 28 NetApp SnapCenter reviews

3,446 Views
3,343 Comparison Views

100% willing to recommend

Carbonite Server

NetApp SnapCenter

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Carbonite Server and NetApp SnapCenter are two leading solutions in data protection and management. Although each has its strengths, NetApp SnapCenter appears to have an edge due to its extensive features and overall perceived value.

Features:Carbonite Server is known for reliable backup, recovery services, and simplicity. NetApp SnapCenter excels in integration with various applications, streamlined management capabilities, and advanced features for complex environments.

Room for Improvement:Carbonite Server shows the need for better scalability, more intuitive error reporting, and foundational updates. NetApp SnapCenter requires enhanced reporting functionalities, faster resolution of technical issues, and is noted for its potential growth areas even with its comprehensive features.

Ease of Deployment and Customer Service:Carbonite Server receives positive feedback for deployment simplicity but mixed reviews on customer service responsiveness. NetApp SnapCenter is praised for deployment flexibility, comprehensive support services, and reliable customer service, making it more preferred among users.

Pricing and ROI:Carbonite Server is viewed as a cost-effective solution with reasonable setup costs but has varied user experiences regarding ROI. NetApp SnapCenter, while more expensive, offers better long-term value and higher ROI, providing a justified investment for businesses seeking extensive data management capabilities.

To learn more, read our detailed Carbonite Server vs. NetApp SnapCenter Report (Updated: August 2026).

Buyer's Guide

Carbonite Server vs. NetApp SnapCenter

August 2026

Download the complete report

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Carbonite Server

Ranking in Backup and Recovery

57th

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Cloud Backup (44th)

NetApp SnapCenter

Ranking in Backup and Recovery

40th

Average Rating

8.0

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2026, in the Backup and Recovery category, the mindshare of Carbonite Server is 0.9%, up from 0.7% compared to the previous year. The mindshare of NetApp SnapCenter is 0.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
NetApp SnapCenter	0.8%
Carbonite Server	0.9%
Other	98.3%

Backup and Recovery

Featured Reviews

Chris Puddy

Backup, storage and disaster recovery technical specialist at a computer software company with 201-500 employees

A reliable backup product which needs little management

For most technical users the setup and initial deployment are fairly straightforward and once deployed it 99% of the time looks after itself. Installation of the agents is similar to most other products in that it has an install wizard to guide you, the accompanying documentation is also very useful to assist wherever you are in the agent install and policy setup process. Normally our customers' IT team does the deployment of agents, however, this isn't a daunting task unless you are dealing with multiple servers to protect the product. On a server-by-server basis, the deployment doesn't take long. From the MSP side of things, the infrastructure sitting behind the scenes doesn't take too much to install, configure and maintain.

Read full review

SaneeshC

Sr. engineer at Sify Technologies

Has reduced backup time for large workloads and supports smooth workload migration

Role-based access control and multi-factor authentication are security features available in NetApp SnapCenter. The one-time password comes to our multi-factor authentication tool; we work with Cisco Duo, and that OTP is generated through that tool, which we use to access the device. There are different options through which we can migrate workloads without downtime. The user interface is very easy to handle and not complicated. There are multiple features that make NetApp SnapCenter valuable. In case of any job failure, we get an alert over email. For jobs replicating from site A to site B, we know how long it will take to complete that replication. All that information is available in the console, and there aren't any difficulties or objections that need to be improved.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Technical support handled all our issues quickly and effectively."

"The advice that I have for people looking into using Carbonite Server is that it seems reliable and easy to use."

"The efficiency and convenience are excellent."

"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."

"The solution is a free engine to help work with the container."

"I find the BMR/image and the recovery pieces are valuable."

"The solution is very stable."

"It does not slow down your computer or use a lot of resources as it works."

More Carbonite Server pros

"Restoring and cloning are easy to do."

"The most valuable feature is that it's centralized. In the old SnapManager days, we had software for each server. Now, with a centralized system, we're able to manage all systems remotely, and all agents remotely, and update them remotely. That's a huge benefit for us."

"It has greatly improved our DR activity."

"We have now gotten to 100 percent compliance in backing up all of our data, and it's regularly measurable: daily, weekly, and monthly."

"We have found that the snapshotting mechanism is better than VMware."

"The Exchange plugin is the most valuable because we have a lot of customers that use SnapManager Exchange and have to migrate to SnapCenter."

"What is very handy for our clients is the consolidated view. They have a dashboard with everything, through a single pane of glass. This is what they really need because, within seconds, they can have a good overview and see if there are any errors or any issues."

"The product’s most valuable feature is cloning."

More NetApp SnapCenter pros

Cons

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

"The stability has room for improvement."

"They do not yet have USB recovery but they are adding it in coming releases."

"I would like to see an improvement on the management user interface, as well as Kellion integrations."

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

"The Hyper-V backup has room for improvement."

"It could be a little bit easier or faster to be able to access data files without having to download anything."

"The support for object storage isn't quite there yet; its public cloud support can be improved."

More Carbonite Server cons

"The replication feature needs improvement in future releases."

"The interface usability needs improvement. It should be more user-friendly and easier for customers to use."

"The product lags in terms of availability."

"The UI, the User Interface, needs to be improved. It's not as clean or modern as it could be."

"We would like to see more granular repording and reporting in bigger sets available in SnapCenter."

"One thing that might be improved is the ease of management."

"We have hundreds of servers and systems and hundreds of customers and they're separated in a multi-tenancy way in NetApp SVM. Right now, the problem is that it always scan all SVMs. If I backup Customer A, it scans all SVMs, or tries to scan all SVMs, if there is a backup relationship on the storage. But it doesn't have the permissions, so we run into timeouts or the backup just takes too long. They're fixing that in the upcoming release..."

"SnapCenter could improve its integration with other backup solutions, such as Veeam."

More NetApp SnapCenter cons

Pricing and Cost Advice

"Its price is reasonable."

"The solution is open source."

"We pay 9,000 dollars per year for our license."

"The pricing is between $120 and $150 per year."

"The licensing is well-designed because it's already included in some packages with NetApp storage. Therefore, for most customers, it's okay as the SnapCenter license is already included in some NetApp bundles."

"The product is inexpensive."

"It comes free with the amount of equipment we purchase from NetApp. In terms of pricing, zero is my favorite number."

"We see a financial value with SnapCenter because we don't have to license Commvault, which is pretty expensive."

"We have a site license, so it comes with the product."

"Pricing is very good because if you already have NepApp controllers, then it's included."

"The license for SnapCenter was included with the storage array."

"It's free. The license is included with other NetApp products."

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Top Industries

By visitors reading reviews

Comms Service Provider

11%

Computer Software Company

Construction Company

Healthcare Company

Construction Company

13%

Financial Services Firm

Manufacturing Company

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	3
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	9
Large Enterprise	12

Questions from the Community

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What is your experience regarding pricing and costs for NetApp SnapCenter?

The product team handles the commercial aspects of pricing.

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What needs improvement with NetApp SnapCenter?

We have not started much with the automation capability in NetApp SnapCenter. Regarding the integration aspect, I am not certain about its complexity, as this was built by the OEM NetApp team.

See all answers

What is your primary use case for NetApp SnapCenter?

The major use case for NetApp SnapCenter is that our customer previously used Commvault. For huge VMs with sizes of five TB or 10 TB, taking the file level backup in Commvault took a long time, oft...

See all answers

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Compared 6% of the time

Rubrik vs NetApp SnapCenter

Compared 6% of the time

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Compared 4% of the time

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Product Reports

Buyer's Guide

Cloud Backup

August 2026

Download Carbonite Server product report

Buyer's Guide

NetApp SnapCenter

August 2026

Download NetApp SnapCenter product report

Also Known As

Carbonite Recover Backup

SnapCenter

Overview

Carbonite Server offers robust disaster recovery and data protection, with efficient features for restoring and managing complex server environments.

With capabilities like Bare Metal Recovery and SQL granular restore, Carbonite Server supports AIX and AS/400 Series, making it versatile for different platforms. Its efficient replication and failover processes are particularly beneficial for maintaining business continuity. Users appreciate the straightforward setup, responsive technical support, and automatic updates. There is room for improvement in areas such as instant recovery, more granular user permissions, and enhanced cloud integration. Managed service providers find it useful for offering reliable cloud and on-premises backup solutions.

What are the key features of Carbonite Server?

Bare Metal Recovery: Simplifies full system recovery with minimal user intervention.
SQL Granular Restore: Enhances precision in database recovery operations.
Platform Support: Compatible with AIX, AS/400, VMware, vSphere, and vSAN.
Efficient Replication: Facilitates swift disaster recovery and data transfer.
Automatic Updates: Ensures current software status with less manual effort.

What benefits and ROI can users expect?

Disaster Recovery: Quick recovery processes improve business resilience.
Easy Verification: Simplifies compliance and data integrity checks.
Resource Efficiency: Minimizes system resource usage, enhancing performance.
Reliable Support: Access to responsive technical support mitigates downtime.
Data Protection: Comprehensive solutions for cloud backups and data security.

Industries leveraging Carbonite Server enjoy its ability to support cloud backups, off-site data protection, and complex server restoration, especially in virtualized environments. It is widely used by managed service providers to deliver backup services and ensure application consistency in data transfers.

OpenText

NetApp SnapCenter offers centralized management for backup and recovery, enhancing data protection and operation efficiency by integrating with storage systems and simplifying application management.

NetApp SnapCenter improves data protection with its centralized management, supporting essential enterprise functions with backup, restore processes, and fast recovery. Its ease of deployment, simplistic operational management, instant cloning, and role-based control contribute to its value. Integration with VMware streamlines virtualization tasks and promotes rapid restoration. While serving diverse environments like VMware, SQL, Oracle, and HANA databases, SnapCenter integrates well with existing systems but can enhance cloud integration and replication capabilities. Many enterprises leverage SnapCenter's centralized capabilities to maximize data management efficiency, managing extensive data seamlessly.

What are the key features of NetApp SnapCenter?

Centralized Management: Simplifies backup and management across environments.
Integrated Storage and Backup: Allows seamless data handling and recovery.
Instant Cloning: Promotes rapid data replication and testing.
Role-Based Access Control: Enhances security with customized user access.
VMware Integration: Streamlines virtualization tasks while ensuring quick restoration.

What benefits and ROI should users look for?

Efficient Data Recovery: Faster restoration minimizes downtime.
Simplified Deployment: Quick implementation with comprehensive reporting.
Enhanced Performance: Application-aware backups improve system efficiency.
Reduced Operational Costs: Effective data management maximizes ROI.

Enterprises in sectors such as technology, finance, and healthcare implement NetApp SnapCenter for reliable data recovery and protection. The tool supports databases like Oracle for efficient application-aware operations, enhancing business continuity and reducing data-related risks.

NetApp

Sample Customers

INLINE Commercial Construction, Hamilton County

All for One Steeb AG, Accenture

Buyer's Guide

Carbonite Server vs. NetApp SnapCenter

August 2026

Free Report: Carbonite Server vs. NetApp SnapCenter

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