Carbonite Server vs NetApp SnapCenter comparison

OpenText and NetApp are both solutions in the Backup and Recovery category. OpenText is ranked #58, while NetApp is ranked #53 with an average rating of 7.0. OpenText holds a 0.7% mindshare in BRS, compared to NetApp’s 0.7% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 100% of NetApp users who would recommend it.

Carbonite Server

Read 7 Carbonite Server reviews

1,298 Views
986 Comparison Views

100% willing to recommend

NetApp SnapCenter

Read 27 NetApp SnapCenter reviews

1,268 Views
1,192 Comparison Views

100% willing to recommend

Carbonite Server

NetApp SnapCenter

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Carbonite Server and NetApp SnapCenter are two leading solutions in data protection and management. Although each has its strengths, NetApp SnapCenter appears to have an edge due to its extensive features and overall perceived value.

Features:Carbonite Server is known for reliable backup, recovery services, and simplicity. NetApp SnapCenter excels in integration with various applications, streamlined management capabilities, and advanced features for complex environments.

Room for Improvement:Carbonite Server shows the need for better scalability, more intuitive error reporting, and foundational updates. NetApp SnapCenter requires enhanced reporting functionalities, faster resolution of technical issues, and is noted for its potential growth areas even with its comprehensive features.

Ease of Deployment and Customer Service:Carbonite Server receives positive feedback for deployment simplicity but mixed reviews on customer service responsiveness. NetApp SnapCenter is praised for deployment flexibility, comprehensive support services, and reliable customer service, making it more preferred among users.

Pricing and ROI:Carbonite Server is viewed as a cost-effective solution with reasonable setup costs but has varied user experiences regarding ROI. NetApp SnapCenter, while more expensive, offers better long-term value and higher ROI, providing a justified investment for businesses seeking extensive data management capabilities.

To learn more, read our detailed Carbonite Server vs. NetApp SnapCenter Report (Updated: September 2025).

Buyer's Guide

Carbonite Server vs. NetApp SnapCenter

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Carbonite Server

Ranking in Backup and Recovery

58th

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Cloud Backup (47th)

NetApp SnapCenter

Ranking in Backup and Recovery

53rd

Average Rating

8.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Backup and Recovery category, the mindshare of Carbonite Server is 0.7%, up from 0.7% compared to the previous year. The mindshare of NetApp SnapCenter is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Market Share Distribution
Product	Market Share (%)
NetApp SnapCenter	0.7%
Carbonite Server	0.7%
Other	98.6%

Backup and Recovery

Featured Reviews

Dale Dirkes

President at DIAD Consulting, Inc.

A simple, efficient, reliable product

The efficiency and convenience are excellent. The pricing is very good. It shows you what has been updated via little green dots. The solution is very automatic. I don't have to worry about it. It was easy to set up. Technical support has been helpful in the past. The solution has been problem-free.

Read full review

MervynMorgan

IT Storage Engineer at Unixque Solutions Pty Ltd

Enables us to save data for data projection but could improve its integration with other backup solutions

NetApp SnapCenter is highly efficient because it allows you to automate the creation of snapshots. Instead of manually creating snapshots using IMS or HMS, you can schedule and automate them, specifying the timing and frequency. This eliminates the need for daily manual intervention and streamlines the process. SnapCenter also enables you to assign specific user roles to manage these tasks, enhancing efficiency. SnapCenter ensures that your LPOs and RTOs are extremely quick. Although it may seem expensive initially, after using it for a while, you'll appreciate the efficiencies and gains it provides. I recommend the solution. Overall, I rate the solution a seven out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I find the BMR/image and the recovery pieces are valuable."

"It seems reliable and easy to use."

"Easy verification of things is the most valuable feature."

"It does not slow down your computer or use a lot of resources as it works."

"The solution is very stable."

"The solution is a free engine to help work with the container."

"Technical support handled all our issues quickly and effectively."

"The efficiency and convenience are excellent."

More Carbonite Server pros

"Restoring and cloning are easy to do."

"Technical support has been very helpful when we have issues."

"The Exchange plugin is the most valuable because we have a lot of customers that use SnapManager Exchange and have to migrate to SnapCenter."

"The way that it interconnects with VMware is really handy, because you can go right into your vSphere client, where you spend a lot of the day anyway, right-click on one of the VMs where you have backups running for however long, and you can restore either some files or restore the entire thing."

"The initial setup was straightforward."

"It's integrated with VMware vCenter. You can also see the backups there and you can do a restore completely out of vCenter."

"The simplicity of backup and restore directly with VMware is an advantage and the time to backup and restore is reduced."

"The central pane view is the most valuable feature. You have one console where you can monitor all your jobs, as opposed to going to different vCenters."

More NetApp SnapCenter pros

Cons

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

"The stability has room for improvement."

"The Hyper-V backup has room for improvement."

"They do not yet have USB recovery but they are adding it in coming releases."

"In the next release I would like to see an improvement in the auto failover option."

"It could be a little bit easier or faster to be able to access data files without having to download anything."

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

"SnapCenter could improve its integration with other backup solutions, such as Veeam."

"Plugins should be developed in shorter times. Performance generally could be a little bit faster."

"The Microsoft environment is its biggest disadvantage due to the central management of all the actions. Because the SnapCenter server is where we deploy everything, it also affects the Microsoft environment, which can cause many difficulties when resolving issues like Windows update problems."

"When you have role-based access, for example, it's a bit of a problem that the person who creates the backup job is the owner of it. We are struggling a bit with this, that everyone has the same view and the same permissions in there."

"The documentation could be a little bit better so that we could handle more of the troubleshooting ourselves, rather than having to go through support."

"The interface usability needs improvement. It should be more user-friendly and easier for customers to use."

"If it was possible to create backups on non-NetApp storage, that would be helpful."

"What I did witness lately are issues with some Microsoft KBs, the updates. But it happened only once, and not on a major platform, it was on a small one."

More NetApp SnapCenter cons

Pricing and Cost Advice

"The pricing is between $120 and $150 per year."

"Its price is reasonable."

"The solution is open source."

"We pay 9,000 dollars per year for our license."

"It comes free with the amount of equipment we purchase from NetApp. In terms of pricing, zero is my favorite number."

"It's free. The license is included with other NetApp products."

"We have a site license, so it comes with the product."

"We see a financial value with SnapCenter because we don't have to license Commvault, which is pretty expensive."

"The licensing is well-designed because it's already included in some packages with NetApp storage. Therefore, for most customers, it's okay as the SnapCenter license is already included in some NetApp bundles."

"The product is inexpensive."

"Pricing is very good because if you already have NepApp controllers, then it's included."

"The license for SnapCenter was included with the storage array."

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Manufacturing Company

Healthcare Company

Retailer

Manufacturing Company

17%

Computer Software Company

11%

Financial Services Firm

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	3
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	9
Large Enterprise	11

Questions from the Community

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What is your experience regarding pricing and costs for NetApp SnapCenter?

The product should be free because it is just software to administrate systems purchased from NetApp, which are already expensive.

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What needs improvement with NetApp SnapCenter?

The interface usability needs improvement. It should be more user-friendly and easier for customers to use.

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What is your primary use case for NetApp SnapCenter?

I help my customers to install and integrate NetApp SnapCenter ( /products/netapp-snapcenter-reviews ). The solution is used for central consolidation of NetApp ( /products/netapp-41749-reviews ) d...

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Product Reports

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Cloud Backup

September 2025

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Buyer's Guide

NetApp SnapCenter

October 2025

Download NetApp SnapCenter product report

Also Known As

Carbonite Recover Backup

SnapCenter

Overview

Carbonite Server securely replicates data to the local backup server while securing a second copy in the cloud. Granular restore and local failover options ensure rapid recovery and minimal data loss. With integrated hardware and cloud failover for critical systems, Carbonite Server provides reliable data protection.

OpenText

Unified, scalable platform for application-consistent data protection and clone management. This software simplifies backup, restore, and clone lifecycle management with application-integrated workflows.

NetApp

Sample Customers

INLINE Commercial Construction, Hamilton County

All for One Steeb AG, Accenture

Buyer's Guide

Carbonite Server vs. NetApp SnapCenter

September 2025

Free Report: Carbonite Server vs. NetApp SnapCenter

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