Carbonite Server vs NetApp SnapCenter comparison

OpenText and NetApp are both solutions in the Backup and Recovery category. OpenText is ranked #59, while NetApp is ranked #52 with an average rating of 7.0. OpenText holds a 0.7% mindshare in BRS, compared to NetApp’s 0.7% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 100% of NetApp users who would recommend it.

Carbonite Server

Read 7 Carbonite Server reviews

1,359 Views
1,046 Comparison Views

100% willing to recommend

NetApp SnapCenter

Read 27 NetApp SnapCenter reviews

1,312 Views
1,233 Comparison Views

100% willing to recommend

Carbonite Server

NetApp SnapCenter

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Carbonite Server and NetApp SnapCenter are two leading solutions in data protection and management. Although each has its strengths, NetApp SnapCenter appears to have an edge due to its extensive features and overall perceived value.

Features:Carbonite Server is known for reliable backup, recovery services, and simplicity. NetApp SnapCenter excels in integration with various applications, streamlined management capabilities, and advanced features for complex environments.

Room for Improvement:Carbonite Server shows the need for better scalability, more intuitive error reporting, and foundational updates. NetApp SnapCenter requires enhanced reporting functionalities, faster resolution of technical issues, and is noted for its potential growth areas even with its comprehensive features.

Ease of Deployment and Customer Service:Carbonite Server receives positive feedback for deployment simplicity but mixed reviews on customer service responsiveness. NetApp SnapCenter is praised for deployment flexibility, comprehensive support services, and reliable customer service, making it more preferred among users.

Pricing and ROI:Carbonite Server is viewed as a cost-effective solution with reasonable setup costs but has varied user experiences regarding ROI. NetApp SnapCenter, while more expensive, offers better long-term value and higher ROI, providing a justified investment for businesses seeking extensive data management capabilities.

To learn more, read our detailed Carbonite Server vs. NetApp SnapCenter Report (Updated: September 2025).

Buyer's Guide

Carbonite Server vs. NetApp SnapCenter

September 2025

Download the complete report

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Carbonite Server

Ranking in Backup and Recovery

59th

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Cloud Backup (48th)

NetApp SnapCenter

Ranking in Backup and Recovery

52nd

Average Rating

8.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2025, in the Backup and Recovery category, the mindshare of Carbonite Server is 0.7%, up from 0.6% compared to the previous year. The mindshare of NetApp SnapCenter is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Market Share Distribution
Product	Market Share (%)
NetApp SnapCenter	0.7%
Carbonite Server	0.7%
Other	98.6%

Backup and Recovery

Featured Reviews

Dale Dirkes

President at DIAD Consulting, Inc.

A simple, efficient, reliable product

The efficiency and convenience are excellent. The pricing is very good. It shows you what has been updated via little green dots. The solution is very automatic. I don't have to worry about it. It was easy to set up. Technical support has been helpful in the past. The solution has been problem-free.

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Mir Gulzar Ahmed

IT Manager at Synergy Computers

Integrates well with various applications , provides a cloning feature for creating snapshots or clones of volume and a centralized command

It is basically centralized command control software. When the users visualize the workflow of the backup, the management and the customer storage administrator know the ins and outs of the backup and recovery. They can make the strategy for their backup and recovery and the certainty of their backups and restore. Strategic planning: Also, it is easy to make a strategy when you have visualized the inflow and outflow of the backup and recovery. With the CLI or native way, without any UI or management tool, you might not be able to create any strategy at all. This is especially important when you have multiple storage systems inside your data center or organization. You need a tool that connects and visualizes the workflow of the backup and recovery from all the storage systems and NetApp storage systems installed within the organization. It is very important when you have multiple storage systems, and you need to manage your backup and recovery workflow. Ease of Management: Unlike other storage vendors, NetApp has its own product called SnapCenter. Other vendors need to acquire third-party software or integrate with other software to manage storage systems. NetApp has its own solution, which is SnapCenter. NetApp's SnapCenter gels well with their storage systems and products. Ease of management is already there. It's a fine software with easy installation, management, and understanding. It's not a complicated software to understand.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is very stable."

"Technical support handled all our issues quickly and effectively."

"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."

"Easy verification of things is the most valuable feature."

"The solution is a free engine to help work with the container."

"It does not slow down your computer or use a lot of resources as it works."

"The efficiency and convenience are excellent."

"I find the BMR/image and the recovery pieces are valuable."

More Carbonite Server pros

"The centralized GUI is the best feature, that there is only one webpage where we can see the states of all the backup jobs. We can see all the tasks that are running and we can quickly see if one fails; if they are running or have any issues. We have all that in one place."

"The backup process finishes very quickly."

"What is very handy for our clients is the consolidated view. They have a dashboard with everything, through a single pane of glass. This is what they really need because, within seconds, they can have a good overview and see if there are any errors or any issues."

"The main advantage is its fast backup and restore."

"The way that it interconnects with VMware is really handy, because you can go right into your vSphere client, where you spend a lot of the day anyway, right-click on one of the VMs where you have backups running for however long, and you can restore either some files or restore the entire thing."

"Restoring and cloning are easy to do."

"The central pane view is the most valuable feature. You have one console where you can monitor all your jobs, as opposed to going to different vCenters."

"Being able to add everything in as resource groups is a valuable feature... Having all the SQL servers put into specific buckets, based on their year of release - 2008, 2012, 2014 - allows us to get almost immediate backups that are easily seen and reported on."

More NetApp SnapCenter pros

Cons

"They do not yet have USB recovery but they are adding it in coming releases."

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

"It could be a little bit easier or faster to be able to access data files without having to download anything."

"The Hyper-V backup has room for improvement."

"In the next release I would like to see an improvement in the auto failover option."

"The stability has room for improvement."

"The GUI is still so-so. I' don't use the GUI that often anymore because it's really slow, refreshing disks, refreshing hosts, and you have to click a lot."

"What I did witness lately are issues with some Microsoft KBs, the updates. But it happened only once, and not on a major platform, it was on a small one."

"If it was possible to create backups on non-NetApp storage, that would be helpful."

"We would like to see more granular repording and reporting in bigger sets available in SnapCenter."

"The documentation could be a little bit better so that we could handle more of the troubleshooting ourselves, rather than having to go through support."

"I would like to see replication support between systems. Right now, it's kind of limited. We manage them separately from the storage system interface, not from SnapCenter. It would be nice if it was integrated into SnapCenter."

"I'm waiting for SnapCenter for hybrid solutions. Right now, we only have SnapManager for hybrid. I need agents for that. People are looking to install SnapCenter in a SQL environment, but where they're running SQL on Hyper-V and using virtual files. Currently, we don't have support for hybrid."

"Since the solution's initial setup is complex, it should make training documents available in the public space."

More NetApp SnapCenter cons

Pricing and Cost Advice

"The solution is open source."

"The pricing is between $120 and $150 per year."

"We pay 9,000 dollars per year for our license."

"Its price is reasonable."

"We see a financial value with SnapCenter because we don't have to license Commvault, which is pretty expensive."

"The product is inexpensive."

"The licensing is well-designed because it's already included in some packages with NetApp storage. Therefore, for most customers, it's okay as the SnapCenter license is already included in some NetApp bundles."

"The license for SnapCenter was included with the storage array."

"Pricing is very good because if you already have NepApp controllers, then it's included."

"It comes free with the amount of equipment we purchase from NetApp. In terms of pricing, zero is my favorite number."

"It's free. The license is included with other NetApp products."

"We have a site license, so it comes with the product."

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Manufacturing Company

10%

Healthcare Company

Retailer

Manufacturing Company

17%

Computer Software Company

11%

Financial Services Firm

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	3
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	9
Large Enterprise	11

Questions from the Community

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What is your experience regarding pricing and costs for NetApp SnapCenter?

The product should be free because it is just software to administrate systems purchased from NetApp, which are already expensive.

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What needs improvement with NetApp SnapCenter?

The interface usability needs improvement. It should be more user-friendly and easier for customers to use.

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What is your primary use case for NetApp SnapCenter?

I help my customers to install and integrate NetApp SnapCenter ( /products/netapp-snapcenter-reviews ). The solution is used for central consolidation of NetApp ( /products/netapp-41749-reviews ) d...

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Product Reports

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Cloud Backup

August 2025

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Buyer's Guide

NetApp SnapCenter

August 2025

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Also Known As

Carbonite Recover Backup

SnapCenter

Overview

Carbonite Server securely replicates data to the local backup server while securing a second copy in the cloud. Granular restore and local failover options ensure rapid recovery and minimal data loss. With integrated hardware and cloud failover for critical systems, Carbonite Server provides reliable data protection.

OpenText

Unified, scalable platform for application-consistent data protection and clone management. This software simplifies backup, restore, and clone lifecycle management with application-integrated workflows.

NetApp

Sample Customers

INLINE Commercial Construction, Hamilton County

All for One Steeb AG, Accenture

Buyer's Guide

Carbonite Server vs. NetApp SnapCenter

September 2025

Free Report: Carbonite Server vs. NetApp SnapCenter

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