Carbonite Server vs NetApp SnapCenter comparison

OpenText and NetApp are both solutions in the Backup and Recovery category. OpenText is ranked #58, while NetApp is ranked #49 with an average rating of 7.7. OpenText holds a 0.8% mindshare in BRS, compared to NetApp’s 0.7% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 100% of NetApp users who would recommend it.

Carbonite Server

Read 7 Carbonite Server reviews

1,426 Views
1,055 Comparison Views

100% willing to recommend

NetApp SnapCenter

Read 28 NetApp SnapCenter reviews

1,368 Views
1,300 Comparison Views

100% willing to recommend

Carbonite Server

NetApp SnapCenter

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Carbonite Server and NetApp SnapCenter are two leading solutions in data protection and management. Although each has its strengths, NetApp SnapCenter appears to have an edge due to its extensive features and overall perceived value.

Features:Carbonite Server is known for reliable backup, recovery services, and simplicity. NetApp SnapCenter excels in integration with various applications, streamlined management capabilities, and advanced features for complex environments.

Room for Improvement:Carbonite Server shows the need for better scalability, more intuitive error reporting, and foundational updates. NetApp SnapCenter requires enhanced reporting functionalities, faster resolution of technical issues, and is noted for its potential growth areas even with its comprehensive features.

Ease of Deployment and Customer Service:Carbonite Server receives positive feedback for deployment simplicity but mixed reviews on customer service responsiveness. NetApp SnapCenter is praised for deployment flexibility, comprehensive support services, and reliable customer service, making it more preferred among users.

Pricing and ROI:Carbonite Server is viewed as a cost-effective solution with reasonable setup costs but has varied user experiences regarding ROI. NetApp SnapCenter, while more expensive, offers better long-term value and higher ROI, providing a justified investment for businesses seeking extensive data management capabilities.

To learn more, read our detailed Carbonite Server vs. NetApp SnapCenter Report (Updated: November 2025).

Buyer's Guide

Carbonite Server vs. NetApp SnapCenter

November 2025

Download the complete report

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Carbonite Server

Ranking in Backup and Recovery

58th

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Cloud Backup (46th)

NetApp SnapCenter

Ranking in Backup and Recovery

49th

Average Rating

8.0

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2025, in the Backup and Recovery category, the mindshare of Carbonite Server is 0.8%, up from 0.6% compared to the previous year. The mindshare of NetApp SnapCenter is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Market Share Distribution
Product	Market Share (%)
NetApp SnapCenter	0.7%
Carbonite Server	0.8%
Other	98.5%

Backup and Recovery

Featured Reviews

Dale Dirkes

President at DIAD Consulting, Inc.

A simple, efficient, reliable product

The efficiency and convenience are excellent. The pricing is very good. It shows you what has been updated via little green dots. The solution is very automatic. I don't have to worry about it. It was easy to set up. Technical support has been helpful in the past. The solution has been problem-free.

Read full review

SaneeshC

Sr. engineer at Sify Technologies

Has reduced backup time for large workloads and supports smooth workload migration

Role-based access control and multi-factor authentication are security features available in NetApp SnapCenter. The one-time password comes to our multi-factor authentication tool; we work with Cisco Duo, and that OTP is generated through that tool, which we use to access the device. There are different options through which we can migrate workloads without downtime. The user interface is very easy to handle and not complicated. There are multiple features that make NetApp SnapCenter valuable. In case of any job failure, we get an alert over email. For jobs replicating from site A to site B, we know how long it will take to complete that replication. All that information is available in the console, and there aren't any difficulties or objections that need to be improved.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I find the BMR/image and the recovery pieces are valuable."

"The solution is a free engine to help work with the container."

"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."

"The solution is very stable."

"The efficiency and convenience are excellent."

"Technical support handled all our issues quickly and effectively."

"Easy verification of things is the most valuable feature."

"It does not slow down your computer or use a lot of resources as it works."

More Carbonite Server pros

"It allows us to easily take a Snapshot and use it with any backup tools. We can also take Snapshots on the application side. We can also take Snapshots on the application side. If we want to restore an SAP or an Oracle machine, a normal Snapshot won't do it, but we can do so with SnapCenter."

"You can quickly deploy new virtual environments. It provides efficient and easy-to-use data protection. If a file goes missing or corruption occurs, you can restore it swiftly using the snap restore feature, allowing you to return to work almost immediately."

"Being able to add everything in as resource groups is a valuable feature... Having all the SQL servers put into specific buckets, based on their year of release - 2008, 2012, 2014 - allows us to get almost immediate backups that are easily seen and reported on."

"A feature that stands out is cloning databases. If you have a SQL database and it's huge, like one terabyte, the classical SQL way would be to do a backup-restore to create a clone of your database for test purposes. With SnapCenter now, we can clone a database but through the Snapshot technology, which means if you right-click and you click Clone, the one terabyte database is there instantly."

"The centralized GUI is the best feature, that there is only one webpage where we can see the states of all the backup jobs. We can see all the tasks that are running and we can quickly see if one fails; if they are running or have any issues. We have all that in one place."

"It has very fast backup and can handle a huge amount of data. It also enables really fast recovery."

"It helps with strategic planning because it is easy to make a strategy when you have visualized the inflow and outflow of the backup and recovery."

"I like the instant backups and recovery feature that SnapCenter provides within NetApp storage systems."

More NetApp SnapCenter pros

Cons

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

"It could be a little bit easier or faster to be able to access data files without having to download anything."

"In the next release I would like to see an improvement in the auto failover option."

"The stability has room for improvement."

"The Hyper-V backup has room for improvement."

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

"They do not yet have USB recovery but they are adding it in coming releases."

"I want to see a few more features add that will help our team in managing solution better."

"The interface usability needs improvement. It should be more user-friendly and easier for customers to use."

"Some of the minor functionalities from SnapManager did not transfer over to SnapCenter. These should be added in future releases."

"I'm waiting for SnapCenter for hybrid solutions. Right now, we only have SnapManager for hybrid. I need agents for that. People are looking to install SnapCenter in a SQL environment, but where they're running SQL on Hyper-V and using virtual files. Currently, we don't have support for hybrid."

"If it was possible to create backups on non-NetApp storage, that would be helpful."

"My major issue is when I upgrade. I have to touch every last client that I have in SnapCenter, and right now I have 60... They said that in another release that will get better, but right now it's not better and I've had to do this three times."

"The GUI is still so-so. I' don't use the GUI that often anymore because it's really slow, refreshing disks, refreshing hosts, and you have to click a lot."

"It needs to support vSphere 6.7."

More NetApp SnapCenter cons

Pricing and Cost Advice

"We pay 9,000 dollars per year for our license."

"The pricing is between $120 and $150 per year."

"The solution is open source."

"Its price is reasonable."

"It's free. The license is included with other NetApp products."

"It comes free with the amount of equipment we purchase from NetApp. In terms of pricing, zero is my favorite number."

"The licensing is well-designed because it's already included in some packages with NetApp storage. Therefore, for most customers, it's okay as the SnapCenter license is already included in some NetApp bundles."

"The product is inexpensive."

"We see a financial value with SnapCenter because we don't have to license Commvault, which is pretty expensive."

"Pricing is very good because if you already have NepApp controllers, then it's included."

"The license for SnapCenter was included with the storage array."

"We have a site license, so it comes with the product."

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Manufacturing Company

Healthcare Company

Retailer

Manufacturing Company

16%

Computer Software Company

10%

Financial Services Firm

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	3
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	9
Large Enterprise	12

Questions from the Community

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What is your experience regarding pricing and costs for NetApp SnapCenter?

The product should be free because it is just software to administrate systems purchased from NetApp, which are already expensive.

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What needs improvement with NetApp SnapCenter?

The interface usability needs improvement. It should be more user-friendly and easier for customers to use.

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What is your primary use case for NetApp SnapCenter?

I help my customers to install and integrate NetApp SnapCenter ( /products/netapp-snapcenter-reviews ). The solution is used for central consolidation of NetApp ( /products/netapp-41749-reviews ) d...

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October 2025

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NetApp SnapCenter

October 2025

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Also Known As

Carbonite Recover Backup

SnapCenter

Overview

Carbonite Server securely replicates data to the local backup server while securing a second copy in the cloud. Granular restore and local failover options ensure rapid recovery and minimal data loss. With integrated hardware and cloud failover for critical systems, Carbonite Server provides reliable data protection.

OpenText

Unified, scalable platform for application-consistent data protection and clone management. This software simplifies backup, restore, and clone lifecycle management with application-integrated workflows.

NetApp

Sample Customers

INLINE Commercial Construction, Hamilton County

All for One Steeb AG, Accenture

Buyer's Guide

Carbonite Server vs. NetApp SnapCenter

November 2025

Free Report: Carbonite Server vs. NetApp SnapCenter

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