Carbonite Server vs CloudAlly comparison

OpenText and CloudAlly are both solutions in the Cloud Backup category. OpenText is ranked #44, while CloudAlly is ranked #47 with an average rating of 6.0. OpenText holds a 1.4% mindshare in CB, compared to CloudAlly’s 0.8% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 100% of CloudAlly users who would recommend it.

Carbonite Server

Read 7 Carbonite Server reviews

3,168 Views
1,869 Comparison Views

100% willing to recommend

CloudAlly

Read 4 CloudAlly reviews

1,734 Views
1,248 Comparison Views

100% willing to recommend

Carbonite Server

CloudAlly

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Dec 3, 2024

CloudAlly and Carbonite Server compete in the data backup and recovery solutions category. CloudAlly exhibits strength in its cloud-to-cloud backup services, while Carbonite Server excels in server protection features.

Features: CloudAlly features automated daily backups, seamless recovery processes, and compatibility with leading cloud applications like Office 365 and Google Workspace. Carbonite Server is known for continuous data protection, high-performance capabilities, and strong data encryption supporting various server environments.

Room for Improvement: CloudAlly could enhance its server backup options, expand its data encryption features, and improve its integration with more diverse IT infrastructures. Carbonite Server can work on simplifying its deployment procedure, expanding integration with cloud platforms, and offering a more flexible pricing model.

Ease of Deployment and Customer Service: CloudAlly's cloud-based deployment model is straightforward and suits businesses desiring minimal setup. Its customer service is noted for being responsive to online queries. Carbonite Server requires a more complex deployment, with support for intricate IT setups, and is recognized for its comprehensive technical support.

Pricing and ROI: CloudAlly's competitive subscription-based pricing model provides clear ROI with its predictable costs and flexibility. Carbonite Server, with a higher setup cost, justifies its investment with substantial ROI for businesses requiring extensive server data protection.

To learn more, read our detailed Carbonite Server vs. CloudAlly Report (Updated: April 2026).

Buyer's Guide

Carbonite Server vs. CloudAlly

April 2026

Download the complete report

Helped 892,383 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Carbonite Server

Ranking in Cloud Backup

44th

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Backup and Recovery (56th)

CloudAlly

Ranking in Cloud Backup

47th

Average Rating

8.2

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

SaaS Backup (21st), MSP Backup (10th)

Mindshare comparison

As of May 2026, in the Cloud Backup category, the mindshare of Carbonite Server is 1.4%, up from 1.1% compared to the previous year. The mindshare of CloudAlly is 0.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup Mindshare Distribution
Product	Mindshare (%)
Carbonite Server	1.4%
CloudAlly	0.8%
Other	97.8%

Cloud Backup

Featured Reviews

Chris Puddy

Backup, storage and disaster recovery technical specialist at a computer software company with 201-500 employees

A reliable backup product which needs little management

For most technical users the setup and initial deployment are fairly straightforward and once deployed it 99% of the time looks after itself. Installation of the agents is similar to most other products in that it has an install wizard to guide you, the accompanying documentation is also very useful to assist wherever you are in the agent install and policy setup process. Normally our customers' IT team does the deployment of agents, however, this isn't a daunting task unless you are dealing with multiple servers to protect the product. On a server-by-server basis, the deployment doesn't take long. From the MSP side of things, the infrastructure sitting behind the scenes doesn't take too much to install, configure and maintain.

Read full review

it_user550464

ICT Officer at a financial services firm with 1,001-5,000 employees

Using the app is straightforward with easy buttons to click on.

Customer Service: We didn't contact their customer service at any point because the backup and recovery process is pretty straightforward. But they have a customer support email and phone just in case. Technical Support: CloudAlly can be used by a non-techie person because it's simple. We didn't contact the technical support, but it's available for any user who may encounter a problem.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Easy verification of things is the most valuable feature."

"The solution is very stable."

"Easy verification of things is the most valuable feature."

"I find the BMR/image and the recovery pieces are valuable."

"Technical support handled all our issues quickly and effectively."

"It seems reliable and easy to use."

"The solution is a free engine to help work with the container."

"The advice that I have for people looking into using Carbonite Server is that it seems reliable and easy to use."

More Carbonite Server pros

"With this solution, its remarkable to see that ease of use means ease of use."

"The user-friendly interface of CloudAlly significantly enhances data protection."

"Definitely an impressive ROI because the app is inexpensive and saves us time, headaches plus slow computer devices that could be jammed with huge data."

"CloudAlly provides a unique solution for every major email application."

Cons

"They do not yet have USB recovery but they are adding it in coming releases."

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

"When you have to restore it, Carbonite takes a lot of time."

"The support for object storage isn't quite there yet; its public cloud support can be improved."

"The Hyper-V backup has room for improvement."

"It could be a little bit easier or faster to be able to access data files without having to download anything."

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

"I would like to see an improvement on the management user interface, as well as Kellion integrations."

More Carbonite Server cons

"CloudAlly can improve in the areas of reporting, especially regarding backup statistics and backup failures presented in pie graphs and charts."

Pricing and Cost Advice

"The solution is open source."

"We pay 9,000 dollars per year for our license."

"The pricing is between $120 and $150 per year."

"Its price is reasonable."

Information not available

See which vendors are best for you

Use our free recommendation engine to learn which Cloud Backup solutions are best for your needs.

See recommendations

892,383 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

Comms Service Provider

Construction Company

Healthcare Company

Legal Firm

25%

Comms Service Provider

12%

Computer Software Company

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	3
Large Enterprise	1

No data available

Questions from the Community

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for CloudAlly?

I find the pricing of CloudAlly to be fair.

See all answers

What needs improvement with CloudAlly?

CloudAlly can improve in the areas of reporting, especially regarding backup statistics and backup failures presented in pie graphs and charts.

See all answers

What is your primary use case for CloudAlly?

I use CloudAlly for what it's made for, which is backups.

See all answers

Comparisons

HPE Zerto Software vs Carbonite Server

Compared 5% of the time

Veeam Data Platform vs Carbonite Server

Compared 4% of the time

Veeam Data Cloud for Microsoft 365 vs Carbonite Server

Compared 4% of the time

SugarSync vs Carbonite Server

Compared 3% of the time

Dell Avamar vs Carbonite Server

Compared 2% of the time

More Carbonite Server Competitors

Veeam Data Cloud for Microsoft 365 vs CloudAlly

Compared 9% of the time

afi.ai SaaS Backup vs CloudAlly

Compared 8% of the time

Spanning SaaS Backup vs CloudAlly

Compared 8% of the time

SysCloud vs CloudAlly

Compared 7% of the time

Acronis Cyber Protect vs CloudAlly

Compared 6% of the time

More CloudAlly Competitors

Product Reports

Buyer's Guide

Cloud Backup

March 2026

Download Carbonite Server product report

Buyer's Guide

Cloud Backup

March 2026

Download CloudAlly product report

Also Known As

Carbonite Recover Backup

No data available

Overview

Carbonite Server offers robust disaster recovery and data protection, with efficient features for restoring and managing complex server environments.

With capabilities like Bare Metal Recovery and SQL granular restore, Carbonite Server supports AIX and AS/400 Series, making it versatile for different platforms. Its efficient replication and failover processes are particularly beneficial for maintaining business continuity. Users appreciate the straightforward setup, responsive technical support, and automatic updates. There is room for improvement in areas such as instant recovery, more granular user permissions, and enhanced cloud integration. Managed service providers find it useful for offering reliable cloud and on-premises backup solutions.

What are the key features of Carbonite Server?

Bare Metal Recovery: Simplifies full system recovery with minimal user intervention.
SQL Granular Restore: Enhances precision in database recovery operations.
Platform Support: Compatible with AIX, AS/400, VMware, vSphere, and vSAN.
Efficient Replication: Facilitates swift disaster recovery and data transfer.
Automatic Updates: Ensures current software status with less manual effort.

What benefits and ROI can users expect?

Disaster Recovery: Quick recovery processes improve business resilience.
Easy Verification: Simplifies compliance and data integrity checks.
Resource Efficiency: Minimizes system resource usage, enhancing performance.
Reliable Support: Access to responsive technical support mitigates downtime.
Data Protection: Comprehensive solutions for cloud backups and data security.

Industries leveraging Carbonite Server enjoy its ability to support cloud backups, off-site data protection, and complex server restoration, especially in virtualized environments. It is widely used by managed service providers to deliver backup services and ensure application consistency in data transfers.

OpenText

CloudAlly is a robust backup and recovery tool designed to secure data for businesses leveraging cloud platforms. With a focus on protecting essential digital assets, it offers a reliable mechanism for safeguarding information.

CloudAlly provides automated backups and rapid recovery solutions tailored for business environments utilizing cloud services like Microsoft 365 and Google Workspace. Its advanced features ensure data integrity, facilitate compliance, and enhance data security. By delivering easy-to-deploy, scalable backup functionalities, CloudAlly meets the needs of data-conscious enterprises seeking to streamline backup and recovery processes.

What are the key features of CloudAlly?

Automated Daily Backups: Ensures that data is automatically backed up every day.
Comprehensive Coverage: Supports major SaaS platforms like Salesforce and Dropbox.
Secure Data Management: Provides encrypted storage to protect data privacy.
Rapid Recovery: Allows quick data restoration to prevent business interruptions.
Audit and Monitoring: Delivers tools to track backup activities and modifications.

What benefits should users seek in reviews?

Cost-Effectiveness: Analyze value in terms of cost savings and efficiency.
Data Security: Look for feedback on encryption and compliance standards.
User Satisfaction: Check reviews indicating ease of deployment and usage.
Support Quality: Evaluate the reliability of technical support services.

In industries like healthcare and finance, CloudAlly's data protection capabilities are integral for managing sensitive information. Companies benefit from streamlined backup processes, ensuring compliance with strict data regulations and enhancing operational resiliency. This targeted approach makes CloudAlly an essential tool for sectors that demand high-security standards.

CloudAlly

Sample Customers

INLINE Commercial Construction, Hamilton County

Check out our customer success stories: https://www.cloudally.com/resources/customer-success-stories/

Buyer's Guide

Carbonite Server vs. CloudAlly

April 2026

Free Report: Carbonite Server vs. CloudAlly

Find out what your peers are saying about Carbonite Server vs. CloudAlly and other solutions. Updated: April 2026.

DOWNLOAD NOW

892,383 professionals have used our research since 2012.

See our Carbonite Server vs. CloudAlly report.

See our list of best Cloud Backup vendors.

We monitor all Cloud Backup reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.