Carbonite Server vs CloudAlly comparison

OpenText and CloudAlly are both solutions in the Cloud Backup category. OpenText is ranked #46, while CloudAlly is ranked #48 with an average rating of 6.0. OpenText holds a 1.3% mindshare in CB, compared to CloudAlly’s 0.6% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 100% of CloudAlly users who would recommend it.

Carbonite Server

Read 7 Carbonite Server reviews

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1,121 Comparison Views

100% willing to recommend

CloudAlly

Read 4 CloudAlly reviews

989 Views
712 Comparison Views

100% willing to recommend

Carbonite Server

CloudAlly

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 3, 2024

CloudAlly and Carbonite Server compete in the data backup and recovery solutions category. CloudAlly exhibits strength in its cloud-to-cloud backup services, while Carbonite Server excels in server protection features.

Features: CloudAlly features automated daily backups, seamless recovery processes, and compatibility with leading cloud applications like Office 365 and Google Workspace. Carbonite Server is known for continuous data protection, high-performance capabilities, and strong data encryption supporting various server environments.

Room for Improvement: CloudAlly could enhance its server backup options, expand its data encryption features, and improve its integration with more diverse IT infrastructures. Carbonite Server can work on simplifying its deployment procedure, expanding integration with cloud platforms, and offering a more flexible pricing model.

Ease of Deployment and Customer Service: CloudAlly's cloud-based deployment model is straightforward and suits businesses desiring minimal setup. Its customer service is noted for being responsive to online queries. Carbonite Server requires a more complex deployment, with support for intricate IT setups, and is recognized for its comprehensive technical support.

Pricing and ROI: CloudAlly's competitive subscription-based pricing model provides clear ROI with its predictable costs and flexibility. Carbonite Server, with a higher setup cost, justifies its investment with substantial ROI for businesses requiring extensive server data protection.

To learn more, read our detailed Carbonite Server vs. CloudAlly Report (Updated: December 2025).

Buyer's Guide

Carbonite Server vs. CloudAlly

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Carbonite Server

Ranking in Cloud Backup

46th

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Backup and Recovery (57th)

CloudAlly

Ranking in Cloud Backup

48th

Average Rating

8.2

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

SaaS Backup (22nd), MSP Backup (10th)

Mindshare comparison

As of January 2026, in the Cloud Backup category, the mindshare of Carbonite Server is 1.3%, up from 1.1% compared to the previous year. The mindshare of CloudAlly is 0.6%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup Market Share Distribution
Product	Market Share (%)
Carbonite Server	1.3%
CloudAlly	0.6%
Other	98.1%

Cloud Backup

Featured Reviews

Chris Puddy

Backup, storage and disaster recovery technical specialist at a computer software company with 201-500 employees

A reliable backup product which needs little management

For most technical users the setup and initial deployment are fairly straightforward and once deployed it 99% of the time looks after itself. Installation of the agents is similar to most other products in that it has an install wizard to guide you, the accompanying documentation is also very useful to assist wherever you are in the agent install and policy setup process. Normally our customers' IT team does the deployment of agents, however, this isn't a daunting task unless you are dealing with multiple servers to protect the product. On a server-by-server basis, the deployment doesn't take long. From the MSP side of things, the infrastructure sitting behind the scenes doesn't take too much to install, configure and maintain.

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it_user550464

ICT Officer at a financial services firm with 1,001-5,000 employees

Using the app is straightforward with easy buttons to click on.

Customer Service: We didn't contact their customer service at any point because the backup and recovery process is pretty straightforward. But they have a customer support email and phone just in case. Technical Support: CloudAlly can be used by a non-techie person because it's simple. We didn't contact the technical support, but it's available for any user who may encounter a problem.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Easy verification of things is the most valuable feature."

"The solution is very stable."

"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."

"Technical support handled all our issues quickly and effectively."

"It seems reliable and easy to use."

"The solution is a free engine to help work with the container."

"The efficiency and convenience are excellent."

"I find the BMR/image and the recovery pieces are valuable."

More Carbonite Server pros

"The user-friendly interface of CloudAlly significantly enhances data protection."

Cons

"In the next release I would like to see an improvement in the auto failover option."

"The stability has room for improvement."

"The Hyper-V backup has room for improvement."

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

"They do not yet have USB recovery but they are adding it in coming releases."

"It could be a little bit easier or faster to be able to access data files without having to download anything."

"CloudAlly can improve in the areas of reporting, especially regarding backup statistics and backup failures presented in pie graphs and charts."

Pricing and Cost Advice

"We pay 9,000 dollars per year for our license."

"The pricing is between $120 and $150 per year."

"The solution is open source."

"Its price is reasonable."

Information not available

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Manufacturing Company

Healthcare Company

Energy/Utilities Company

Legal Firm

28%

Comms Service Provider

10%

Computer Software Company

10%

Wholesaler/Distributor

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	3
Large Enterprise	1

No data available

Questions from the Community

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What is your experience regarding pricing and costs for CloudAlly?

I find the pricing of CloudAlly to be fair.

See all answers

What needs improvement with CloudAlly?

CloudAlly can improve in the areas of reporting, especially regarding backup statistics and backup failures presented in pie graphs and charts.

See all answers

What is your primary use case for CloudAlly?

I use CloudAlly for what it's made for, which is backups.

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Comparisons

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Compared 15% of the time

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Compared 9% of the time

Veeam Data Cloud for Microsoft 365 vs Carbonite Server

Compared 7% of the time

IBM Spectrum Protect Plus vs Carbonite Server

Compared 6% of the time

SugarSync vs Carbonite Server

Compared 6% of the time

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Veeam Data Cloud for Microsoft 365 vs CloudAlly

Compared 17% of the time

SysCloud vs CloudAlly

Compared 14% of the time

AvePoint Cloud Backup vs CloudAlly

Compared 11% of the time

Spanning SaaS Backup vs CloudAlly

Compared 10% of the time

Veeam Data Platform vs CloudAlly

Compared 10% of the time

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Product Reports

Buyer's Guide

Cloud Backup

December 2025

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Buyer's Guide

Cloud Backup

December 2025

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Also Known As

Carbonite Recover Backup

No data available

Overview

Carbonite Server securely replicates data to the local backup server while securing a second copy in the cloud. Granular restore and local failover options ensure rapid recovery and minimal data loss. With integrated hardware and cloud failover for critical systems, Carbonite Server provides reliable data protection.

OpenText

CloudAlly is a comprehensive cloud backup and recovery solution designed to protect critical data stored in popular cloud platforms such as Microsoft 365, Google Workspace, Salesforce, and more. Its primary use case is to provide organizations with a reliable and secure backup solution for their cloud-based data.

The most valuable functionality of CloudAlly lies in its automated and continuous backup capabilities. It ensures that all data, including emails, files, calendars, contacts, and even metadata, is regularly backed up to a secure offsite location. This eliminates the risk of data loss due to accidental deletion, malicious attacks, or system failures.

CloudAlly's advanced search and restore features enable organizations to quickly locate and retrieve specific data, ensuring minimal downtime and maximum productivity. The solution also offers point-in-time recovery, allowing users to restore data from a specific backup snapshot, even if it has been modified or deleted in subsequent backups.

By providing a comprehensive backup solution for cloud data, CloudAlly helps organizations meet regulatory compliance requirements and mitigate the risk of data loss. It offers peace of mind to businesses by ensuring that critical data is protected and can be easily recovered in the event of a disaster.

CloudAlly

Sample Customers

INLINE Commercial Construction, Hamilton County

Check out our customer success stories: https://www.cloudally.com/resources/customer-success-stories/

Buyer's Guide

Carbonite Server vs. CloudAlly

December 2025

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