We performed a comparison between CA Automic Service Orchestration [EOL] and ServiceNow Orchestration based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation."The product is stable. This is the reason that we are using Automic, in some cases, because of its stability and features."
"If I have a higher workload with smaller machines, it is easy to increase everything."
"It provides a simple reduction of headcount and also a reduction of run through time."
"Jobs are planned automatically to eliminate the need to plan them manually. It also saves us effort because there is no need to create job objects manually."
"The solution effectively automates business processes."
"Employee onboarding, de-boarding, and other service-provision features make the process easier and it saves us a lot of time."
"The data visualization is good."
"Great with IT processes and business processes."
"There are a lot of ready to use orchestration custom packs."
"It's probably the best product out there."
"The product has a flexible interface for development."
"The interface of the solution is very user friendly and it is easily accessible via a simple URL. This makes it easier to complete the UI based tasks but using other features require expertise in languages like Java. But along with that, there are limitation in terms of network connectivity testing and administrator faces regular challenges in conducting connectivity tests due to these limitations."
"In the last two years or so, Automic has not invested as much in the product as we would have expected."
"What I am missing today is robotics. If Automic would like to stay as one of the biggest automation engines on the market, they have to find an option with a robotics solution."
"There is still room for more integrations. Or, it would be nice to bundle multiple products together rather than selling everything as a model as that turns out to be a bit costly."
"From my space, the only thing that I can say is the spinning up with Google Cloud Services."
"We cannot perform GUI automation using the tool."
"ServiceNow Orchestration needs to improve multiple aspects in which their event monitoring system is one. The solution lacks event monitoring systems which makes them non-competitive. They need to include improvements in a similar manner that they did in Sweden."
"There can be gaps in integration."
"There should be connectors to cover at least the top industry applications, and they should be easier to configure in a plug-and-play fashion."
"The automatic remediation needs enhancement, particularly integrating ServiceNow with tools like SolarWinds and Logic Monitor. It is functional, but it needs improvement."
"Efficiency of some features could be improved."
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Earn 20 points
CA Automic Service Orchestration [EOL] doesn't meet the minimum requirements to be ranked in Process Automation while ServiceNow Orchestration is ranked 13th in Process Automation with 12 reviews. CA Automic Service Orchestration [EOL] is rated 10.0, while ServiceNow Orchestration is rated 8.2. The top reviewer of CA Automic Service Orchestration [EOL] writes "Automation of job object creation increased the quality and quantity of our job requests". On the other hand, the top reviewer of ServiceNow Orchestration writes "Fastest upgrading technology in the market currently". CA Automic Service Orchestration [EOL] is most compared with , whereas ServiceNow Orchestration is most compared with Camunda, IBM BPM, Control-M, Nintex Process Platform and BMC TrueSight Orchestration.
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