CA App Synthetic Monitor vs Catchpoint comparison

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CA App Synthetic Monitor

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Executive SummaryUpdated on Jul 24, 2024

Catchpoint and CA App Synthetic Monitor compete in the performance monitoring solutions category. Catchpoint seems to have the upper hand with its detailed monitoring capabilities and comprehensive visibility, while CA App Synthetic Monitor stands out for its ease of setup and integration features.

Features: Catchpoint offers robust monitoring capabilities, granular data, and real-time analytics. CA App Synthetic Monitor provides straightforward integration, user-friendly alert systems, and flexibility in monitoring various environments.

Room for Improvement: Catchpoint needs enhancements in reporting functionality, expanding integration options, and better user interface customization. CA App Synthetic Monitor should improve historical data analysis, advanced customization for reports, and overall data analytics.

Ease of Deployment and Customer Service: Catchpoint's deployment is quick but may require technical expertise. Users praise its customer service and support. CA App Synthetic Monitor has an easy deployment process with minimal setup time, and users commend its responsive customer service.

Pricing and ROI: Catchpoint is a premium product with a higher setup cost but delivers significant ROI due to its advanced features. CA App Synthetic Monitor is more cost-effective, with lower setup costs and satisfactory ROI, though it may lack some of Catchpoint's advanced capabilities.

To learn more, read our detailed CA App Synthetic Monitor vs. Catchpoint Report (Updated: March 2026).

CA App Synthetic Monitor vs. Catchpoint

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CA App Synthetic Monitor

Ranking in Application Performance Monitoring (APM) and Observability

68th

Average Rating

7.0

Reviews Sentiment

5.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Catchpoint

Ranking in Application Performance Monitoring (APM) and Observability

40th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Network Monitoring Software (57th), Cloud Monitoring Software (31st), Digital Experience Monitoring (DEM) (11th)

Mindshare comparison

As of March 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of CA App Synthetic Monitor is 0.5%, up from 0.1% compared to the previous year. The mindshare of Catchpoint is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
Catchpoint	0.8%
CA App Synthetic Monitor	0.5%
Other	98.7%

Application Performance Monitoring (APM) and Observability

Featured Reviews

reviewer2286675

System Administrator at a tech services company with 11-50 employees

A reliable solution for SSL offloading and to encrypt outside traffic

If you are responsible for monitoring the logs in F5, it isn't very easy. The format is complicated compared to different vendors. For example, Fortinet and Cisco have feasible formats for sending and fetching logs. Suppose I'm monitoring the logs and everything, and when I am retrieving logs from F5, I want to know whether it is regular traffic or any abnormality is happening. The logs itself is not user-friendly. It may not give you a clear way of what's happening. You have to go through different websites and work on it. You have to waste so much time on it.

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Henry Mike

Senior Network Engineer at AT&T

Monitoring has delivered proactive issue detection and improves user experience across our apps

The best features Catchpoint offers are Catchpoint Synthetics, Catchpoint API test, Catchpoint Dashboard, and Catchpoint UI. I would like to add that Catchpoint UI is very user-friendly and with a basic introduction, anyone can just get started. When we talk about Catchpoint Dashboard, this is our one-stop shop for all our monitors. It has multiple widgets that display various application performance metrics. We use this feature immensely and it is of great value to our business. When it comes to Catchpoint Synthetics, it enables us to create our synthetic monitoring using Catchpoint. Creating the Synthetics monitors is easy and requires basic knowledge of Selenium and JavaScript. It also allows us to run the test from external, which is the backbone, and internal enterprise nodes. Additionally, Catchpoint provides detailed insights of each request that is involved in the application flow, which helps us in addressing the issue at the request level. With the help of Catchpoint, we are able to address issues before our customers. Our triage time has reduced. We are able to reduce outages and unwanted user incidents. We are able to get to the root cause of the issue efficiently post-implementing Catchpoint monitoring.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"From our experience, it really helps managers in measuring application SLAs and viewing historical performance data."

"Each had strengths in one area or another, but CA covered the majority of our needs end-to-end."

"The solution offers three different ways of slicing data to look for abnormalities."

"Catchpoint has everything you could want in a synthetic tool, and many things that you didn't know you wanted but you are ecstatic to have."

"Catchpoint is actually catching issues before customers see them, since it's checking the sites every five minutes or even every minute, via the APIs."

"The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond."

"During business hours, it has worked absolutely fine without any issues."

"Catchpoint provides a great amount of information."

"The solution offers three different ways of slicing data to look for abnormalities."

"Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial."

More Catchpoint pros

Cons

"Pricing makes little sense. We had examples where it would be cheaper to have two basic accounts than one intermediate."

"The RBMS component is limited as you can only record using Internet Explorer."

"A room for improvement in Catchpoint is that it lacks an automated page updating feature. My company receives all the alerts and notifications it needs, but the page doesn't update automatically. You need to manually refresh the page, so every five minutes you need to refresh it to see the most updated information. If there's an automated page refresh feature, that would help my company. It's a feature that Grafana has. The page auto-refreshes in Grafana, so you don't have to manually refresh the page. If that feature is implemented in Catchpoint, it'll be useful for the users. Another area for improvement in the tool is you have to do a manual task, for example, when you have a notification for a market, you get a zip code that the user could have entered, but if the zip code is incorrect, you have to manually go into Catchpoint and update that parameter, so that manual step is another area in the tool that needs improvement."

"The only thing that occasionally bugs me about Catchpoint is some aspects of the UI."

"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."

"Documentation and online indexing are awful but have been improved recently."

"Despite Catchpoint being very proactive and user-friendly, I find difficulty with the JavaScript editor."

"if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer."

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

"There are essentially a lot of quotas. Nobody wants to sit and manually create monitors for someone who uses synthetic monitoring."

More Catchpoint cons

Pricing and Cost Advice

Information not available

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

"In terms of licensing fees, I believe they were slightly higher."

"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."

"The solution's pricing varies based on services and licensing models."

"The solution's pricing is comparable to the last tool we were using."

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

18%

Construction Company

10%

Retailer

10%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	12

Questions from the Community

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What do you like most about Catchpoint?

Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.

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What is your experience regarding pricing and costs for Catchpoint?

My experience with pricing, setup cost, and licensing is that the cost was very cost-effective and affordable.

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What needs improvement with Catchpoint?

Catchpoint can be improved as it has a complex setup and configuration, and dashboard customization and UX should be improved.

See all answers

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Product Reports

Application Performance Monitoring (APM) and Observability

Download CA App Synthetic Monitor product report

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Also Known As

CA ASM

No data available

Overview

IT organizations require full visibility into business-critical applications regardless of where they're hosted in order to maintain service levels and proactively deal with issues before the end-user is impacted. CA App Synthetic Monitor uses synthetic transactions to provide performance insight for these applications no matter where they're hosted: outside the firewall, in the cloud or delivered via a managed service provider (MSP). Delivered as software as a service, CA App Synthetic Monitor provides end-to-end transaction response time visibility into cloud, mobile and traditional web applications using synthetic transactions delivered by a network of 95 monitoring stations across six continents, 48 countries, 93 cities and 15 time zones.

Broadcom

Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.

Learn more at: https://www.catchpoint.com/

Sample Customers

Lexmark

Information Not Available

CA App Synthetic Monitor vs. Catchpoint