CA App Synthetic Monitor vs Catchpoint comparison

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CA App Synthetic Monitor

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Executive SummaryUpdated on Jul 24, 2024

Catchpoint and CA App Synthetic Monitor compete in the performance monitoring solutions category. Catchpoint seems to have the upper hand with its detailed monitoring capabilities and comprehensive visibility, while CA App Synthetic Monitor stands out for its ease of setup and integration features.

Features: Catchpoint offers robust monitoring capabilities, granular data, and real-time analytics. CA App Synthetic Monitor provides straightforward integration, user-friendly alert systems, and flexibility in monitoring various environments.

Room for Improvement: Catchpoint needs enhancements in reporting functionality, expanding integration options, and better user interface customization. CA App Synthetic Monitor should improve historical data analysis, advanced customization for reports, and overall data analytics.

Ease of Deployment and Customer Service: Catchpoint's deployment is quick but may require technical expertise. Users praise its customer service and support. CA App Synthetic Monitor has an easy deployment process with minimal setup time, and users commend its responsive customer service.

Pricing and ROI: Catchpoint is a premium product with a higher setup cost but delivers significant ROI due to its advanced features. CA App Synthetic Monitor is more cost-effective, with lower setup costs and satisfactory ROI, though it may lack some of Catchpoint's advanced capabilities.

To learn more, read our detailed CA App Synthetic Monitor vs. Catchpoint Report (Updated: June 2026).

CA App Synthetic Monitor vs. Catchpoint

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CA App Synthetic Monitor

Ranking in Application Performance Monitoring (APM) and Observability

69th

Average Rating

7.0

Reviews Sentiment

5.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Catchpoint

Ranking in Application Performance Monitoring (APM) and Observability

17th

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Network Monitoring Software (21st), Cloud Monitoring Software (14th), Digital Experience Monitoring (DEM) (6th)

Mindshare comparison

As of July 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of CA App Synthetic Monitor is 0.5%, up from 0.1% compared to the previous year. The mindshare of Catchpoint is 0.9%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
Catchpoint	0.9%
CA App Synthetic Monitor	0.5%
Other	98.6%

Application Performance Monitoring (APM) and Observability

Featured Reviews

reviewer2286675

System Administrator at a tech services company with 11-50 employees

A reliable solution for SSL offloading and to encrypt outside traffic

If you are responsible for monitoring the logs in F5, it isn't very easy. The format is complicated compared to different vendors. For example, Fortinet and Cisco have feasible formats for sending and fetching logs. Suppose I'm monitoring the logs and everything, and when I am retrieving logs from F5, I want to know whether it is regular traffic or any abnormality is happening. The logs itself is not user-friendly. It may not give you a clear way of what's happening. You have to go through different websites and work on it. You have to waste so much time on it.

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Chethan Premsingh

Manager, Observability Automation & Service Operations at a tech vendor with 5,001-10,000 employees

Proactive monitoring has reduced downtime and now identifies traffic issues before customers notice

I think Catchpoint can be improved because it is competitively a little costlier. I understand that Catchpoint provides the best solution, but comparatively, if I compare it with Uptrends, New Relic, DataDog, and ThousandEyes, Catchpoint does multiple things, but it comes with a cost. That is one of the areas you can leverage use cases based on customer requirements and come up with a better pricing model. The existing ones are good, but for our use case from Zoom, we were just looking for our endpoints to be monitored every minute, and that cost us a lot compared to the existing tool that we were using. That area is something to look for improvement.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"From our experience, it really helps managers in measuring application SLAs and viewing historical performance data."

"Each had strengths in one area or another, but CA covered the majority of our needs end-to-end."

"Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial."

"The most valuable features of Catchpoint are basically the transaction monitors on the API and UI."

"The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities."

"My advice to others who want to start using Catchpoint is that it's more useful for eCommerce businesses, and if you want to use it, it's a very, very helpful tool because it captures data from end-to-end."

"Catchpoint has positively impacted our organization by providing reliable visibility into performance and availability of our Jira and Confluence environments, giving us confidence that critical user journeys are being continuously monitored."

"The product's most valuable feature is the ability to identify and troubleshoot network issues."

"After using Catchpoint, we were close to 90 percent, where out of ten incidents, just one incident came from a customer, and the remaining were detected by internal sources, especially with Catchpoint."

"We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side."

More Catchpoint pros

Cons

"The RBMS component is limited as you can only record using Internet Explorer."

"Pricing makes little sense. We had examples where it would be cheaper to have two basic accounts than one intermediate."

"It would be great if Catchpoint could incorporate its alerting system instead of relying on separate tools like ServiceNow."

"Catchpoint can be improved by focusing solely on network monitoring."

"There are essentially a lot of quotas. Nobody wants to sit and manually create monitors for someone who uses synthetic monitoring."

"A room for improvement in Catchpoint is that it lacks an automated page updating feature. My company receives all the alerts and notifications it needs, but the page doesn't update automatically. You need to manually refresh the page, so every five minutes you need to refresh it to see the most updated information. If there's an automated page refresh feature, that would help my company. It's a feature that Grafana has. The page auto-refreshes in Grafana, so you don't have to manually refresh the page. If that feature is implemented in Catchpoint, it'll be useful for the users. Another area for improvement in the tool is you have to do a manual task, for example, when you have a notification for a market, you get a zip code that the user could have entered, but if the zip code is incorrect, you have to manually go into Catchpoint and update that parameter, so that manual step is another area in the tool that needs improvement."

"I think Catchpoint should have licensing models for individuals or very small organizations, and there is no auto-tuning for alerts, so auto-tuning features for alerts would be beneficial."

"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."

"The old user version was better, it was more user-friendly."

"I would love to have RAM monitoring available in Catchpoint, which would be a nice feature for both synthetic and real user monitoring, and it would be an amazing tool that I would love to have, complementing each other."

More Catchpoint cons

Pricing and Cost Advice

Information not available

"In terms of licensing fees, I believe they were slightly higher."

"The solution's pricing is comparable to the last tool we were using."

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."

"The solution's pricing varies based on services and licensing models."

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

19%

Construction Company

10%

Comms Service Provider

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	21

Questions from the Community

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What is your experience regarding pricing and costs for Catchpoint?

My experience with pricing, setup costs, and licensing is that you just need to buy the licenses, and the team sends you the license keys, which is pretty easy. I am not sure about cost-effectivene...

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What needs improvement with Catchpoint?

I think Catchpoint should have licensing models for individuals or very small organizations, and there is no auto-tuning for alerts, so auto-tuning features for alerts would be beneficial.

See all answers

What is your primary use case for Catchpoint?

My main use case for Catchpoint is to check website availability in different regions so that we can be aware of any downtimes. A specific example of how I have used Catchpoint to check website ava...

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Product Reports

Application Performance Monitoring (APM) and Observability

Download CA App Synthetic Monitor product report

Download Catchpoint product report

Also Known As

CA ASM

No data available

Overview

CA App Synthetic Monitor provides proactive monitoring of web applications and services to ensure performance and availability. It allows businesses to identify and resolve problems before they impact users.

By simulating user interactions and analyzing application performance, CA App Synthetic Monitor enables businesses to maintain optimal service levels. This cloud-based solution offers a comprehensive view of application health through real-time monitoring and alerts, facilitating quick identification of performance bottlenecks and outages. It helps IT teams enhance user experience by predicting potential issues and optimizing resource allocation. Its flexibility and scalability cater to a range of business needs.

What are key features of CA App Synthetic Monitor?

Real-Time Monitoring: Continuous monitoring of web applications to detect issues quickly.
Global Reach: Simulate user transactions from multiple locations worldwide.
Custom Alerts: Set up customized alerts for specific performance thresholds.
Detailed Reporting: Access in-depth analysis of application performance metrics.
Scalability: Easily scalable to match growing business demands.

What benefits or ROI should users expect?

Improved User Experience: By identifying issues early, end-users encounter fewer disruptions.
Cost Efficiency: Reduces downtime-related costs through early detection and resolution.
Enhanced Reliability: Ensures application reliability and reduces service outages.
Time Saving: Automates performance checks to save time for IT teams.

Industries such as e-commerce, finance, and IT services implement CA App Synthetic Monitor to ensure their software systems remain performant under various conditions. For e-commerce, it assures checkout processes run smoothly. Financial sectors use it to guarantee secure and reliable transaction handling. IT services leverage its capabilities to maintain service level agreements, ensuring customer satisfaction in digital interactions.

Broadcom

Catchpoint is a robust monitoring solution offering synthetic and real user monitoring, network performance analysis, and root cause identification. It enhances response times, reduces downtime, and improves user experience through advanced features and support.

Catchpoint provides comprehensive monitoring capabilities that ensure application availability and improve user experience. By delivering synthetic and real user monitoring, API tracking, and cloud network performance insights, it enables companies to diagnose issues, maintain service reliability, and anticipate problems. Organizations can effectively simulate user actions, monitor endpoints, and obtain actionable insights for diverse applications and websites, supporting seamless digital transactions.

What are the key features of Catchpoint?

Synthetic and Real User Monitoring: Offers comprehensive insights into performance and user interactions.
Root Cause Analysis: Identifies issues quickly to minimize downtime and improve service reliability.
Customizable Dashboards: Provides tailored views for performance metrics and test results.
Alert Notifications: Keeps teams informed of potential issues with timely alerts.
Network Performance Monitoring: Tracks cloud and local network performance for optimal operation.

What benefits and ROI should users expect?

Cost Savings: Optimizes performance to reduce operational costs and enhance ROI.
Improved SLA Management: Helps maintain service level agreements with reduced false alerts.
Enhanced User Experience: Delivers consistent and responsive applications to users.
Operational Efficiency: Automates processes for minimizing manual intervention.

Catchpoint is implemented across industries for proactive performance monitoring, ensuring digital platform reliability and superior user experience. Its tools enable companies to track application availability and network performance, utilizing global coverage to deliver crucial insights for decision-making processes.

Sample Customers

Lexmark

Information Not Available

CA App Synthetic Monitor vs. Catchpoint