Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability.
Performance management solutions like Broadcom DX Application Performance Management are important for cost reduction and performance reviews.
Using Dynatrace directly improved application uptime and reduced customer impacting incidents.
ROI is hard to specify; however, incidents like impending ransomware attacks highlight its value, though those are exceptional events.
Save money by identifying problems, thereby reducing monetary losses on their application side.
It is difficult to access the right person, and incidents sometimes need escalation.
In the early years, we needed support often, but due to accumulated experience with Broadcom DX Application Performance Management, we haven't needed to escalate any issues recently.
They literally taught me what to do.
They have a good reputation, and the support is commendable.
The technical support from Dynatrace is excellent.
They need to work on their response time and overall competence.
The distributor's support is rated an eight out of ten, indicating room for improvement in SLA handling.
I am actually happy with technical support from NETSCOUT.
The solution does not offer much flexibility in scalability.
If it's an enterprise, increasing the number of instances doesn’t pose problems.
It is a powerful tool and helped us to reduce customer downtime and increase work efficiency.
The scalability of Dynatrace is very significant, especially considering the current improvements in their features.
The solution is highly scalable and accommodates the growth needs effectively.
It is not similar to software solutions Datadog or Dynatrace where they can easily add agents without problems.
Stability is one of the strong points.
Generally, all are stable at ninety-nine point nine nine percent, but if the underlying infrastructure is not deployed correctly, stability may be problematic.
There have been no stability issues with Dynatrace.
Dynatrace is a SaaS product with frequent agent management updates.
Datadog is more stable than NETSCOUT nGeniusONE, being a SaaS-based solution compared to on-prem solutions like NETSCOUT.
I rate the stability of NETSCOUT nGeniusONE as ten out of ten since we have not experienced any escalations or downtime issues from the end user's side.
Customers are more sensitive about NETSCOUT nGeniusONE's upgrades because it has hardware.
It is also difficult to access the right person in support, and sometimes incidents need to be escalated, taking several contacts to resolve.
The first area for improvement is the discovery feature, which should be enhanced to collect comprehensive information from applications and services.
The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
Dynatrace could enhance cost and licensing structures, as the current pricing can be expensive for large-scale deployments.
I'm specifically looking at AIOps and how we can monitor AIOps-related things, considering we have LLMs and all that stuff.
Customers want to have service assurance, including NPM and APM, from one vendor.
It would be beneficial to see more AI capabilities included in nGeniusONE to further streamline processes.
Many big companies Samsung and Hyundai try to build their own monitoring solutions using open-source tools and their own engineers, though it has not been successful.
The challenge arises during annual renewals, as the price increase can be significant, around twenty percent or more, which customers find difficult to understand.
The pricing is in the middle range.
Dynatrace is known to be costly, which delayed its integration into our system.
If setting up in a large scale environment, it is overwhelming because it is expensive.
The cost can be controlled from our side, and it is very transparent with Dynatrace regarding DPS and licensing.
The cost depends on the size of the customer, as sizing controls the pricing.
Regarding its high price, I give NETSCOUT nGeniusONE a seven.
We have very good dashboards that are very useful for getting all the parameters of the application.
The most valuable feature of Broadcom DX Application Performance Management is the dashboard, which captures all the traces and generates alerts for performance monitoring.
The integration with Power BI for generating detailed reports is a standout feature.
Dynatrace's AI-driven Davis engine absolutely helps identify performance issues by showing root cause analysis for us up to 200%; whatever is integrated, if it is visible, it can stitch and show.
Dynatrace links compute with services and services with code and other components.
The capability of real-time traffic intelligence is also very useful because it allows for the comparison between real-time and historical packet levels.
Their analysis capability actually surpasses other APM solutions, which is why customers love it.
The real-time insights that NETSCOUT nGeniusONE provides are very helpful.
| Product | Mindshare (%) |
|---|---|
| Broadcom DX Application Performance Management | 1.3% |
| Dynatrace | 5.5% |
| Datadog | 4.7% |
| Other | 88.5% |
| Product | Mindshare (%) |
|---|---|
| Dynatrace | 5.5% |
| Datadog | 4.7% |
| Splunk AppDynamics | 4.2% |
| Other | 85.6% |
| Product | Mindshare (%) |
|---|---|
| NETSCOUT nGeniusONE | 1.0% |
| Zabbix | 4.1% |
| SolarWinds NPM | 3.7% |
| Other | 91.2% |
| Company Size | Count |
|---|---|
| Small Business | 27 |
| Midsize Enterprise | 24 |
| Large Enterprise | 124 |
| Company Size | Count |
|---|---|
| Small Business | 80 |
| Midsize Enterprise | 50 |
| Large Enterprise | 300 |
| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 5 |
| Large Enterprise | 37 |
Broadcom DX Application Performance Management offers proactive alerting, transaction tracing, and root cause analysis. It enhances end-user experience management through efficient dashboards and customizable reporting, extending monitoring over Java and .NET applications.
Broadcom DX Application Performance Management delivers comprehensive monitoring and performance insights across cloud and Java applications. It proactively addresses issues with tools like Introscope for rapid error identification and Customer Experience Manager for end-user management. The software's dashboards consolidate performance data in real-time, helping organizations enhance debugging and incident management. Its low overhead and integration with service tools make it well-suited for production environments. However, it faces potential improvements in areas such as UI updates, agent management, automation, and seamless integration with new technologies.
What are the standout features?Organizations in logistics, banking, and e-commerce implement Broadcom DX Application Performance Management to monitor performance across crucial environments. Their usage involves enhancing performance, debugging, and proactive incident management for cloud and Java apps, with management dashboards supporting greater transparency in crash analytics and server health checks, ultimately improving user experience.
Dynatrace offers AI-driven root cause analysis, full-stack observability, and more. Its seamless integration and automated alerts enhance operational efficiency for application performance monitoring across diverse environments.
Dynatrace provides users with comprehensive tools for proactive monitoring, leveraging AI-powered insights to detect bottlenecks and monitor user behavior. It enhances system dependency visualization via Smartscape and offers deep transaction insights through PurePath. Session Replay captures real user experiences, while custom dashboards emphasize essential metrics. Integration capabilities and seamless deployment are key, though users face challenges with navigation, integration, and licensing. Enhancing third-party training tools and optimizing real-time AI diagnostics is desired, with demands for better database monitoring reports and simpler UI.
What are Dynatrace's key features?Dynatrace is implemented in industries like finance for monitoring infrastructure and user experience. In manufacturing, it helps ensure system reliability. Its AI-driven approach is crucial for cloud deployments, supporting performance optimization and proactive monitoring.
NETSCOUT nGeniusONE provides comprehensive network performance insights through features like deep packet inspection and real-time traffic analysis. It helps organizations monitor network infrastructures effectively with tools for packet capture and analysis.
NETSCOUT nGeniusONE is designed for in-depth network monitoring and troubleshooting. Offering application-layer visibility and dependency mapping, it delivers insights into network traffic and application performance. With its packet capture and analysis capabilities, organizations can make informed decisions by identifying and solving network issues efficiently. Although powerful, users note its complexity and reliance on physical servers as potential drawbacks and see opportunities for enhancement in user experience, data analysis, and integration capabilities.
What are the key features of NETSCOUT nGeniusONE?Implementation of NETSCOUT nGeniusONE spans across industries such as telecommunications and IT services where it is used for monitoring network performance and managing bandwidth utilization. It supports real-time diagnostics in Voice over IP and unified communications, enabling organizations to maintain high levels of service quality while identifying the sources of network performance issues efficiently.
