"The solution can scale quite well."
"The VoLTE model, call search and Media Monitor were essential when we launched VoLTE. We're relying heavily on them to troubleshoot our VoLTE calls."
"It is the ability to collect data and analyze it, especially key performance indicators. This is before a customer would call to the service center to complain that they have had bad coverage or a dropped call."
"The packet capture is the most valuable feature for us. It gathers data from the device. In case somebody has a problem, I can go back X amount of time - days, hours - and get the data to do real troubleshooting."
"The most valuable feature of NETSCOUT nGeniusONE is it helps customer to understand what risks are in their network. For example, if a customer has some wrong configurations. It could cost them some critical services to slow down."
"The solution helps to troubleshoot and put our hands on the weak points of customer networks."
"Aside from having the logs that are just on the firewall, we're able to get the traffic as it's going in between, throughout our network. It isolates end sources that are having issues, where we don't have any other tools that would be able to go down to an end-user's computer to find out what's going on."
"It is an easy-to-scale platform."
"We are using nGeniusONE to run our bandwidth capacity management reports. In the past, we used to be very reactive, we used to depend a lot on suppliers to tell us which sites are our hot sites, meaning, which have high bandwidth utilization. Now we do this in a much more proactive way and we are moving to a more predictive approach in that aspect, thanks to nGeniusONE."
"We find the product to be expensive."
"The feature I am looking for is the Arbor technology, especially to run in parallel with our firewall... It's getting there."
"We would like more encryption of customer data, because we have a very security conscious company. We have a lot of regulation coming in which requires us to make customer data private."
"nGeniusONE could be improved by reducing the number of bare metal servers required to run it. Currently, you need a separate bare metal server for each of the following: Xfinity, ISNG, nGeniusONE, and CFS. It would be more cost-effective and less complex if all of these functionalities could be combined into a single bare metal server."
"I would love to have them reassemble fragmented packets. That would be a very big plus in my book."
"Its initial setup process is complicated."
"NETSCOUT nGeniusONE can improve the detection of what area of the infrastructure could be having an issue, such as an application, server, or network. It needs to find evidence of a fault."
"Trying to set up dashboards is hard to figure out at times, if you don't do it every day. It's not really intuitive to set them all up... If there were a wizard to take us through, step-by-step, creating dashboards and the like, that would be really helpful."
"It could have an easier to understand interface."
Ixia Network Packet Brokers is ranked 3rd in Network Packet Broker (NPB) with 1 review while NETSCOUT nGeniusONE is ranked 27th in Network Monitoring Software with 47 reviews. Ixia Network Packet Brokers is rated 10.0, while NETSCOUT nGeniusONE is rated 8.2. The top reviewer of Ixia Network Packet Brokers writes "Efficient, reliable, and easy to set up". On the other hand, the top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". Ixia Network Packet Brokers is most compared with Gigamon Deep Observability Pipeline, Cisco Nexus Dashboard Data Broker, Arista Data ANalyZer, Ixia Bypass Switches and APCON, whereas NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, Dynatrace, ThousandEyes, AppDynamics and LiveAction LiveNX.
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