We performed a comparison between Box and OpenText Documentum based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The interface is very good."
"The solution is used for data storage and any kind of visualization."
"I like the ease of use."
"The system's performance is impressive, and file sharing is notably straightforward."
"It is a very user-friendly product."
"Simple file sharing and sync for internal and external customers."
"File sharing with collaborators not on the same domain with offline access from multiple devices: I work on many projects that are multi-organizational, such as with customers, suppliers, or acquisitions."
"The most valuable feature of Box is security."
"The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role."
"OpenText Documentum has improved availability and performance in our organization."
"I appreciate Documentum's scalability, allowing for vast volumes of content storage."
"OpenText Documentum's composition is good. It is convenient and straight out of the box."
"We primarily use it for storing documents. We host a variety of documents in OpenText Documentum. This includes raw files, analyzed files, and documents in multiple formats."
"It is quite good."
"It has reduced the amount of paper documents; reducing time and errors in the process."
"It provides possibilities for us to save documents and supporting the business process while doing so."
"They could integrate better with other platforms."
"The solution's data security should be improved."
"Data privacy, regarding where to store your data: Offering several transparent(!) options (where to store my data and whether to sync back or not and where to sync) regarding the local law situations (USA, EU, Switzerland!) would increase the credibility of a US based company (after NSA ‘snooping’)."
"Maturity of the enterprise security around user management."
"I find their API to be quite complex and it could be more straightforward."
"The UI should be faster. Sometimes it lags when switching between documents."
"I haven't really come across a case where we're not able to use it for what it is, so I don't really have anything holding us up or any customers holding us up at this point that I know of. There are always some limitations, but as a technologist, I just live with them, and there is always room for improvement, but I don't have anything quantifiable."
"The upload speed needs improvement."
"It's difficult to manage and customize Documentum."
"The user interface can be a bit more intuitive."
"The documentation often leaves customers feeling somewhat frustrated, as OpenText seems to expect customers to remind them constantly about the need for better documentation, as they don't provide clear guidance on their documentation practices."
"OpenText Documentum's user interface could be improved a little bit."
"OpenText Documentum needs to improve its support."
"OpenText Documentum is moving to the cloud, and I am concerned about the security aspect of it."
"I would like to see performance improvements, especially regarding slow response times."
"The vertical application could be improved."
Box is ranked 4th in Enterprise Content Management with 37 reviews while OpenText Documentum is ranked 3rd in Enterprise Content Management with 26 reviews. Box is rated 8.4, while OpenText Documentum is rated 7.8. The top reviewer of Box writes "Used for data storage and data collaboration, but its data security could be improved". On the other hand, the top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". Box is most compared with SharePoint, Microsoft OneDrive, Citrix ShareFile, Office 365 and Nasuni, whereas OpenText Documentum is most compared with OpenText Extended ECM, SharePoint, IBM FileNet, Hyland OnBase and Atlassian Confluence. See our Box vs. OpenText Documentum report.
See our list of best Enterprise Content Management vendors.
We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
