BMC TrueSight vs Devo comparison

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BMC TrueSight

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Executive SummaryUpdated on Sep 3, 2025

BMC TrueSight and Devo compete in IT infrastructure management and data analytics. BMC TrueSight holds an advantage in event management and monitoring, while Devo excels in real-time analytics and user interface.

Features: BMC TrueSight offers comprehensive event management, centralized health views for infrastructure and applications, and integration with numerous knowledge modules for monitoring hardware, operating systems, and applications. Devo provides advanced analytics through Activeboards, supports real-time data processing, and features a multi-tenant architecture with substantial data retention.

Room for Improvement: BMC TrueSight could improve its complexity management, cloud monitoring capabilities, and documentation, especially for lesser-known applications. Devo needs to refine its pricing structure, enhance support for varied log types and integrations with SaaS platforms, and improve its Security Operations module.

Ease of Deployment and Customer Service: BMC TrueSight requires substantial technical resources for on-premises deployment, presenting challenges for larger enterprises. Devo's cloud-first and hybrid strategy offers more flexibility and ease of deployment across infrastructures. Both have challenges in customer support, with BMC showing inconsistency in response times and Devo needing improvement in resolution efficiency.

Pricing and ROI: BMC TrueSight's complex pricing is based on endpoints and models, often seen as expensive but justifiable by reducing manual monitoring costs. Devo's pricing focuses on data ingestion, offering competitive rates with a simplified model and 400 days of hot data storage. BMC supports long-term stability investments, while Devo provides clearer budgeting, though both require careful cost planning.

To learn more, read our detailed BMC TrueSight vs. Devo Report (Updated: July 2025).

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BMC TrueSight vs. Devo

July 2025

Helped 867,676 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC TrueSight

Ranking in AIOps

5th

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (34th), Event Monitoring (7th), IT Infrastructure Monitoring (40th), Cloud Monitoring Software (28th)

Devo

Ranking in AIOps

19th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Log Management (44th), Security Information and Event Management (SIEM) (36th), IT Operations Analytics (10th)

Mindshare comparison

As of September 2025, in the AIOps category, the mindshare of BMC TrueSight is 3.0%, down from 3.8% compared to the previous year. The mindshare of Devo is 0.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

AIOps Market Share Distribution
Product	Market Share (%)
BMC TrueSight Operations Management	3.0%
Devo	0.8%
Other	96.2%

AIOps

Featured Reviews

Ayobanji Iluyomade

IT Service Performance Manager at MTN

The solution is stable and can be used for monitoring and managing events, but it does not provide application or service monitoring features

We are moving from basic monitoring to AIOps, where we can do things like self-healing. We also want to create dashboards for IT and business users to show the status of their services. We have done a couple of demos. I recommend the solution to others. Overall, I rate the product a seven out of ten.

Read full review

Michael Wenn

CEO / Co-Founder at Aiops ltd

Has cloud-first architecture with SIEM technology to run security operations

When it comes to scale, they're architected quite well. They handle some of the biggest customers globally, with significant throughput on their platform, managing thousands of customers. One of the most impressive aspects of Devo is its customer community. A large majority, over 80 percent of their customers, actively participate on a Devo-specific community page. They're contributing to product development and support, events, and user group information, helping each other out. This high level of engagement is rare and demonstrates both the loyalty of their customer base and the quality of their product. They offer a range of small, medium, and large options to cater to everyone. I sold Devo products while working with them, focusing on enterprise solutions. However, as a small reseller, my customers were typically smaller businesses. I rate the solution's scalability a nine out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated."

"Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."

"Its event management capabilities are very open and flexible. I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good. There are some interesting things that happen in an enterprise network (things that people don't normally expect), and the event management product is very flexible. You can solve problems as far as your imagination can go with it."

"Intelligent solution with a proactive monitoring feature and consolidated dashboard that's stable and easy to scale."

"The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances."

"The most beneficial part of the product in terms of IT monitoring revolves around the areas involving automation, and it also serves as an end-to-end event management and incident management tool."

"The most valuable features of BMC TrueSight Operations Management are the blackouts and event management."

"The most valuable feature of BMC TrueSight Operations Management is the dashboard presentation server."

More BMC TrueSight pros

"Being able to build and modify dashboards on the fly with Activeboards streamlines my analyst time because my analysts aren't doing it across spreadsheets or five different tools to try to build a timeline out themselves. They can just ingest it all, build a timeline out across all the logging, and all the different information sources in one dashboard. So, it's a huge time saver. It also has the accuracy of being able to look at all those data sources in one view. The log analysis, which would take 40 hours, we can probably get through it in about five to eight hours using Devo."

"Scalability is one of Devo's strengths."

"Devo provides a multi-tenant, cloud-native architecture. This is critical for managed service provider environments or multinational organizations who may have subsidiaries globally. It gives organizations a way to consolidate their data in a single accessible location, yet keep the data separate. This allows for global views and/or isolated views restricted by access controls by company or business unit."

"The strength of Devo is not only in that it is pretty intuitive, but it gives you the flexibility and creativity to merge feeds. The prime examples would be using the synthesis or union tables that give you phenomenal capabilities... The ability to use a synthesis or union table to combine all those feeds and make heads or tails of what's going on, and link it to go down a thread, is functionality that I hadn't seen before."

"The most useful feature for us, because of some of the issues we had previously, was the simplicity of log integrations. It's much easier with this platform to integrate log sources that might not have standard logging and things like that."

"The user experience [is] well thought out and the workflows are logical. The dashboards are intuitive and highly customizable."

"The real-time analytics of security-related data are super. There are a lot of data feeds going into it and it's very quick at pulling up and correlating the data and showing you what's going on in your infrastructure. It's fast. The way that their architecture and technology works, they've really focused on the speed of query results and making sure that we can do what we need to do quickly. Devo is pulling back information in a fast fashion, based on real-time events."

"The most valuable feature is definitely the ability that Devo has to ingest data. From the previous SIEM that I came from and helped my company administer, it really was the type of system where data was parsed on ingest. This meant that if you didn't build the parser efficiently or correctly, sometimes that would bring the system to its knees. You'd have a backlog of processing the logs as it was ingesting them."

More Devo pros

Cons

"The solution's support service could be better."

"More modules for less popular applications and better documentation."

"The product must provide more AI capabilities."

"The pricing could be better."

"The dashboards are not good. We have a limited dashboard, and if we want better dashboards, we need to use other solutions like Grafana because the TrueSight dashboards are not good."

"The solution could improve its price."

"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."

"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."

More BMC TrueSight cons

"One major area for improvement for Devo... is to provide more capabilities around pre-built monitoring. They're working on integrations with different types of systems, but that integration needs to go beyond just onboarding to the platform. It needs to include applications, out-of-the-box, that immediately help people to start monitoring their systems. Such applications would include dashboards and alerts, and then people could customize them for their own needs so that they aren't starting from a blank slate."

"They can improve their AI capabilities"

"Where Devo has room for improvement is the data ingestion and parsing. We tend to have to work with the Devo support team to bring on and ingest new sources of data."

"Devo has a lot of cloud connectors, but they need to do a little bit of work there. They've got good integrations with the public cloud, but there are a lot of cloud SaaS systems that they still need to work with on integrations, such as Salesforce and other SaaS providers where we need to get access logs."

"There's always room to reduce the learning curve over how to deal with events and machine data. They could make the machine data simpler."

"Their documentation could be better. They are growing quickly and need to have someone focused on tech writing to ensure that all the different updates, how to use them, and all the new features and functionality are properly documented."

"There is room for improvement in the ability to parse different log types. I would go as far as to say the product is deficient in its ability to parse multiple, different log types, including logs from major vendors that are supported by competitors. Additionally, the time that it takes to turn around a supported parser for customers and common log source types, which are generally accepted standards in the industry, is not acceptable. This has impacted customer onboarding and customer relationships for us on multiple fronts."

"I would like to have the ability to create more complex dashboards."

More Devo cons

Pricing and Cost Advice

"The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high."

"We did a five-year, multimillion dollar deal."

"We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support..."

"The tool is moderately expensive."

"Though I have no clue about the tool's actual price, I know that it is astronomical."

"The cost depends on the usage."

"The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model."

"Other products are more expensive than BMC TrueSight."

More BMC TrueSight pricing and cost advice

"Be cautious of metadata inclusion for log types in pricing, as there are some "gotchas" with that."

"It's a per gigabyte cost for ingestion of data. For every gigabyte that you ingest, it's whatever you negotiated your price for. Compared to other contracts that we've had for cloud providers, it's significantly less."

"Pricing is based on the number of gigabytes of ingestion by volume, and it's on a 30-day average. If you go over one day, that's not a big deal as long as the average is what you expected it to be."

"We have an OEM agreement with Devo. It is very similar to the standard licensing agreement because we are charged in the same way as any other customer, e.g., we use the backroom."

"Devo is definitely cheaper than Splunk. There's no doubt about that. The value from Devo is good. It's definitely more valuable to me than QRadar or LogRhythm or any of the old, traditional SIEMs."

"Devo was very cost-competitive... Devo did come with that 400 days of hot data, and that was not the case with other products."

"It's very competitive. That was also a primary draw for us. Some of the licensing models with solutions like Splunk and Sentinel were attractive upfront, but there were so many micro-charges and services we would've had to add on to make them what we wanted. We had to include things like SOAR and extended capabilities, whereas all those capabilities are completely included with the Devo platform. I haven't seen any additional fee."

"I'm not involved in the financial aspect, but I think the licensing costs are similar to other solutions. If all the solutions have a similar cost, Devo provides more for the money."

More Devo pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

26%

Computer Software Company

12%

Retailer

Manufacturing Company

Financial Services Firm

16%

Computer Software Company

12%

University

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	6
Large Enterprise	24

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	4
Large Enterprise	11

Questions from the Community

What do you like most about BMC TrueSight Operations Management?

The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.

What is your experience regarding pricing and costs for BMC TrueSight Operations Management?

Though I have no clue about the tool's actual price, I know that it is astronomical.

What needs improvement with BMC TrueSight Operations Management?

Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...

What do you like most about Devo?

Devo has a really good website for creating custom configurations.

What is your experience regarding pricing and costs for Devo?

Compared to Splunk or SentinelOne, it is really expensive. I rate the product’s pricing a nine out of ten, where one is cheap and ten is expensive.

What needs improvement with Devo?

They can improve their AI capabilities. If you look at some integrations like XDR or AI, which add to the platform to correlate situations in events, there are areas for enhancement. For instance, ...

Dynatrace vs BMC TrueSight

Comparisons

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Compared 14% of the time

Centreon vs BMC TrueSight

Compared 6% of the time

Zabbix vs BMC TrueSight

Compared 6% of the time

ServiceNow IT Operations Management vs BMC TrueSight

Compared 6% of the time

More BMC TrueSight Competitors

LogRhythm SIEM vs Devo

Compared 15% of the time

Microsoft Sentinel vs Devo

Compared 13% of the time

IBM Security QRadar vs Devo

Compared 11% of the time

Splunk Enterprise Security vs Devo

Compared 10% of the time

Datadog vs Devo

Compared 6% of the time

More Devo Competitors

Product Reports

Download BMC TrueSight product report

BMC TrueSight

September 2025

Download Devo product report

September 2025

Also Known As

ProactiveNet, TrueSight Operations Management

No data available

Overview

BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.

BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.

What are BMC TrueSight's key features?

Robust Event Management: Offers efficient handling of events.
Seamless Integration: Integrates easily with existing systems.
Comprehensive Monitoring: Supports hardware to cloud infrastructure.
Centralized Console: Simplifies management processes.
Automated Triage: Standardizes alerts for better efficiency.
Proactive Monitoring: Improves forecasting and issue prevention.
Capacity Optimization: Efficiently manages resources.
Customizability: Tailors to specific service needs.

What benefits and ROI should users seek in BMC TrueSight?

Enhanced Proactive Management: Reduces downtime through efficient monitoring.
Improved Troubleshooting: Provides visibility into systems for quick issue resolution.
Effective Integration: Blends well with other tools and platforms.
Resource Efficiency: Optimizes use of infrastructure and servers.
Global Support: Facilitates operations across sectors worldwide.

BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.

BMC

Devo is the only cloud-native logging and security analytics platform that releases the full potential of all your data to empower bold, confident action when it matters most. Only the Devo platform delivers the powerful combination of real-time visibility, high-performance analytics, scalability, multitenancy, and low TCO crucial for monitoring and securing business operations as enterprises accelerate their shift to the cloud.

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank

United States Air Force, Rubrik, SentinelOne, Critical Start, NHL, Panda Security, Telefonica, CaixaBank, OpenText, IGT, OneMain Financial, SurveyMonkey, FanDuel, H&R Block, Ulta Beauty, Manulife, Moneylion, Chime Bank, Magna International, American Express Global Business Travel