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BMC TrueSight Operations Management vs Nutanix Prism comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight Operations Ma...
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
Application Performance Monitoring (APM) and Observability (26th), Event Monitoring (3rd), IT Infrastructure Monitoring (30th), Cloud Monitoring Software (23rd), AIOps (13th)
Nutanix Prism
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
64
Ranking in other categories
Virtualization Management Tools (5th), Data Center Infrastructure Management (3rd)
 

Mindshare comparison

BMC TrueSight Operations Management and Nutanix Prism aren’t in the same category and serve different purposes. BMC TrueSight Operations Management is designed for IT Infrastructure Monitoring and holds a mindshare of 0.8%, down 1.2% compared to last year.
Nutanix Prism, on the other hand, focuses on Virtualization Management Tools, holds 14.3% mindshare, up 13.0% since last year.
IT Infrastructure Monitoring
Virtualization Management Tools
 

Featured Reviews

Ayobanji Iluyomade - PeerSpot reviewer
The solution is stable and can be used for monitoring and managing events, but it does not provide application or service monitoring features
We are moving from basic monitoring to AIOps, where we can do things like self-healing. We also want to create dashboards for IT and business users to show the status of their services. We have done a couple of demos. I recommend the solution to others. Overall, I rate the product a seven out of ten.
Khurram Hussain - PeerSpot reviewer
Efficiently manage virtual machines with robust disaster recovery
Nutanix Prism is mainly used for our daily operations, similar to VMware. Despite the lack of extraordinary features, it efficiently manages our daily operations now that we are managing our VMs. One of the most useful features is the disaster recovery setup, which includes two clusters, one for our production server and another for our recovery site.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool is flexible enough to be customized based on customer requirements."
"The ability of this platform to monitor the very diverse assets that we maintain around the world is its most valuable feature... We support a vast array of manufacturers' equipment, like HP, IBM, Cisco, Dell, EMC, Hitachi... We can do it all with [this] one [solution]."
"We have one application, which is fairly large. In the past, we had Level 1 and 2 NOC support teams who were responsible for watching dashboards. When they saw an issue in the application, they would call Level 2 or 3 support and escalate the call, if necessary. Now, through the use of this product, we have been able to reduce the headcount by five people, as we are able to eliminate the eyes on the glass. We no longer have people watching the dashboard. We have events which are processed automatically through the system and get to the right people. We had six people in L1s, and now have one. So, we reduced five out of six headcount, which is pretty significant."
"It allows our operations team to have one single application to reference when investigating issues in our environment."
"The ability to pull hosts together to show what processes are running, so it can be used for change management."
"The solution's event management capabilities are fantastic. We do a best of breed. If, on the network side, they use a different tool, we pull all that data in so that we have a single console. It's kind of like the monitor of monitors. We're able to aggregate all the different types of data sets, whether it's log data, app data, OS data, infrastructure data, or network data. We're able to aggregate all those events and then correlate and be able to say we're having an event."
"I use the solution to monitor servers, databases, Windows, Linux, and web services."
"It is a stable solution."
"Nutanix has one of the greatest support organizations that I've ever had to use. They're polite, you get someone on the phone fast, and they always find a solution for you."
"I am extremely satisfied with Nutanix Prism, giving it a rating of nine out of ten."
"What I like the most are the self-healing and the ability to see everything at a glance, from metrics to the resiliency status of the hardware. As soon as you log in, that's what you see."
"Nutanix Prism is popular in the Indian market, particularly in enterprises where they need a DR type of environment, and where they look for less than finite RPO and RTO. If you have this environment on-premises, and if you can just rent out some portion to any of the service providers, then you can easily set up a DR environment to give you a finite list versus RPO and RTO."
"It also does a good job when it comes to optimizing performance with machine learning and AI. It's able to identify the VMs that are constrained and not constrained, and which ones are "bully" or not. It gives you a recommendation based on your usage. It learns your user environment."
"It can combine computing, storage and networks in a single location."
"Because in my role I create a lot of reports, it is very handy to be able to show the customer, "This is your cluster. At the moment, you are using this much CPU, this much RAM, and this much storage." I can give them information on what they're using, how many VMs, and the amount of data they're using."
"The recent life cycle management feature is really helpful to us. Before that, we had to do everything manually, but now it's like a one-stop shop. We can upgrade firmware and all of the software from there. Also, managing storage information and other hardware-related resources is easy using Prism."
 

Cons

"I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions."
"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."
"We were somewhat limited in TrueSight due to some of the RBAC controls not quite being what we wanted as far as delegating out administrative privileges for implementation. But because we were able to turn requests around pretty well, that burden wasn't too heavy."
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"The UI for the end users could be improved and more flexible than it is now."
"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."
"The solution is a little obsolete."
"We're running VMware's ESX hypervisor and a lot of networking isn't done in Prism, it's done at the vCenter level. But for the few proofs of concept that I've done, Prism hasn't been a good experience because there's a lot of command-line work that needs to be done to configure the network."
"The automation needs to be improved, as there are several challenges."
"The pricing could be improved."
"The lifecycle management and upgrade procedure should be automated."
"The dashboard visibility could be improved."
"Prism is not very user-friendly, particularly in its upgrade process, compared to vSAN."
"It would be ideal if there was more of a community around the solution so that it would be easier to learn things about the solution from other users."
"Nutanix Prism does not have a built-in backup tool."
 

Pricing and Cost Advice

"The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model."
"Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."
"We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support..."
"Other products are more expensive than BMC TrueSight."
"Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable."
"Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."
"The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high."
"They have changed the licensing fees."
"Microsoft Hyper-V is free, whereas Nutanix isn't. Nutanix isn't so expensive. VMware is more expensive than Nutanix, but with VMware, there aren't many licenses, whereas, in the case of Nutanix, we need to upgrade the license periodically. It could be every three years or five years. It depends on your license. There are no costs in addition to the licensing fee."
"The license we bought for Nutanix Prism is perpetual, so once you have it, you can keep on using it. It's a three-year license that's paid one time. The license we have covers the three-node cluster."
"This product is cheaper than using VMware."
"I consider it a worthwhile investment."
"We have spent a lot of money on the Nutanix solution with Prism. Yet, for this amount of money we could be buying high-end storage with a lot of IOPS and bandwidth, even more than with Nutanix."
"Nutanix have bundles for pricing. On a single bundle, we get everything including vSAN or VMware and there are no additional costs. It is just a single license that is needed."
"The license for Prism is costlier than other VMs."
"Nutanix Prism is quite an expensive solution compared to VMware."
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Top Industries

By visitors reading reviews
Financial Services Firm
25%
Computer Software Company
13%
Retailer
6%
Government
5%
Computer Software Company
26%
Government
8%
Financial Services Firm
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What is your experience regarding pricing and costs for BMC TrueSight Operations Management?
Though I have no clue about the tool's actual price, I know that it is astronomical.
What needs improvement with BMC TrueSight Operations Management?
Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...
What do you like most about Nutanix Prism?
Nutanix Prism offers web scaling, which facilitates easy scaling.
What is your experience regarding pricing and costs for Nutanix Prism?
At first, the cost seemed heavy, but over time, its cost-effectiveness became evident.
What needs improvement with Nutanix Prism?
The major improvement recommended for Nutanix Prism is more multi-cloud cost optimization. It shows performance and usage but is limited in detailed cross-cloud cost analysis. Improvement is needed...
 

Also Known As

ProactiveNet, TrueSight Operations Management
No data available
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
JetBlue, International Speedway Corporation, SAIC Volkswagen
Find out what your peers are saying about BMC TrueSight Operations Management vs. Nutanix Prism and other solutions. Updated: July 2020.
865,164 professionals have used our research since 2012.