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BMC TrueSight vs Nutanix Prism comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
BMC TrueSight enhances efficiency, lowers IT costs, and reallocates resources by reducing manual tasks and improving operations.
Sentiment score
6.9
Nutanix Prism enhances management efficiency, reduces costs, and provides ROI through staff reduction and streamlined operations despite higher initial costs.
Initially, the CapEx was higher than VMware's, but considering the operational cost over time, it has been beneficial.
Head of Infrastructure Operations Security at Gulf Cable & Elec. Ind. Co.
You will get 60% ROI with Nutanix Prism on-premises.
Lead Solutions Architect at Team Computers
 

Customer Service

Sentiment score
6.8
BMC TrueSight's support is generally effective but faces issues with wait times, expertise consistency, and frequent personnel changes.
Sentiment score
7.7
Nutanix Prism support is praised for prompt, knowledgeable service, high reliability, and effective resolution of complex issues.
I would rate their technical support a nine out of ten.
Technical Specialist at ServiceIO
Basic means standard business hours support, Production means 24/7, Mission Critical means faster SLA with technical account managers connectivity, and Ultimate means full white-glove support with a dedicated team.
Director at Eglobe infra solutions
Nutanix's technical support is very good; they are better than other vendors and have supported us well.
Junior System Cloud Engineer at DeliverICT
The customer gets a single dashboard, single calling point, and single ticketing tool for everything through Nutanix itself.
Lead Solutions Architect at Team Computers
 

Scalability Issues

Sentiment score
6.9
BMC TrueSight is scalable, but users report mixed experiences with challenges in multitenancy, complexity, and financial constraints.
Sentiment score
7.8
Nutanix Prism is highly praised for its effortless scalability, supporting large environments with minimal downtime and straightforward expansion.
Nutanix Prism is completely scalable; you can add nodes and disks without using downtime, allowing for easy scaling.
Junior System Cloud Engineer at DeliverICT
 

Stability Issues

Sentiment score
7.3
BMC TrueSight is stable with proper configuration and resources, emphasizing vendor guidelines and performance tuning for optimal use.
Sentiment score
7.8
Nutanix Prism is highly reliable and stable, with quick bug resolutions, minor update challenges, and excellent user satisfaction.
The entire Nutanix solution is stable.
Head of Infrastructure Operations Security at Gulf Cable & Elec. Ind. Co.
I have not experienced any downtimes, crashes, or performance issues with Nutanix Prism.
Junior System Cloud Engineer at DeliverICT
 

Room For Improvement

BMC TrueSight needs faster deployment, intuitive interfaces, better cloud stability, and enhanced AI for insights and analytics.
Nutanix Prism needs interface, pricing, and automation improvements, better third-party integration, enhanced analytics, migration ease, and licensing flexibility.
There are some complexities with deployment that could be improved in BMC TrueSight.
Technical Specialist at ServiceIO
The presales and marketing team should inform clients about resource requirements, such as RAM used by CVM, to help manage expectations.
Head of Infrastructure Operations Security at Gulf Cable & Elec. Ind. Co.
Regarding Nutanix Prism's single pane overview, the limitation is that you cannot troubleshoot all errors from Prism Central; you sometimes need to log into the CLI to change settings such as the IP address of the CVM in the AHV.
Junior System Cloud Engineer at DeliverICT
 

Setup Cost

BMC TrueSight is costly but valued for robust features, transparent pricing, and flexibility in licensing and support.
Enterprise buyers find Nutanix Prism's pricing variable, appreciating features but noting high costs and complex licensing compared to alternatives.
BMC TrueSight licensing costs are on the more expensive side.
Technical Specialist at ServiceIO
At first, the cost seemed heavy, but over time, its cost-effectiveness became evident.
Head of Infrastructure Operations Security at Gulf Cable & Elec. Ind. Co.
I hear that Nutanix Prism is more expensive than others, but as a technical person, I don't know the details about the pricing aspect.
Junior System Cloud Engineer at DeliverICT
 

Valuable Features

BMC TrueSight offers integrated monitoring, intuitive interfaces, and proactive management for efficient IT infrastructure performance and operational efficiency.
Nutanix Prism excels with unified management, intuitive interface, automation, and analytics, enhancing IT operations and infrastructure management.
Automated root cause analysis and predictive capabilities are powerful features that assist in resource utilization and capacity planning.
Technical Specialist at ServiceIO
Nutanix Prism is completely scalable; you can add nodes and disks without downtime, allowing for easy scaling.
Junior System Cloud Engineer at DeliverICT
One of the most useful features is the disaster recovery setup, which includes two clusters, one for our production server and another for our recovery site.
Head of Infrastructure Operations Security at Gulf Cable & Elec. Ind. Co.
 

Categories and Ranking

BMC TrueSight
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
Application Performance Monitoring (APM) and Observability (27th), Event Monitoring (7th), IT Infrastructure Monitoring (30th), Cloud Monitoring Software (22nd), AIOps (5th)
Nutanix Prism
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
63
Ranking in other categories
Virtualization Management Tools (5th), Data Center Infrastructure Management (6th)
 

Mindshare comparison

BMC TrueSight and Nutanix Prism aren’t in the same category and serve different purposes. BMC TrueSight is designed for IT Infrastructure Monitoring and holds a mindshare of 1.2%, up 0.9% compared to last year.
Nutanix Prism, on the other hand, focuses on Virtualization Management Tools, holds 10.7% mindshare, down 14.7% since last year.
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
BMC TrueSight1.2%
Zabbix8.2%
Datadog4.1%
Other86.5%
IT Infrastructure Monitoring
Virtualization Management Tools Market Share Distribution
ProductMarket Share (%)
Nutanix Prism10.7%
VMware Aria Operations27.1%
IBM Turbonomic11.9%
Other50.300000000000004%
Virtualization Management Tools
 

Featured Reviews

NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Has improved monitoring efficiency and supports fast issue resolution through responsive support and reliable automation
I work with BMC TrueSight and have been using it for eight-plus years BMC TrueSight brought a positive impact and benefits to our organization. The customization part is one of the advantages of the product, along with the monitoring capabilities. Automated root cause analysis and predictive…
UR
Director at Eglobe infra solutions
Provides comprehensive management with AI-driven insights and predictive analytics for seamless IT operations
The major improvement recommended for Nutanix Prism is more multi-cloud cost optimization. It shows performance and usage but is limited in detailed cross-cloud cost analysis. Improvement is needed for deeper FinOps-style ML insights that compare costs between on-premise, AWS, Azure, etc. Enhancements for the current mobile version of Prism are necessary as its functions are limited. Full mobile native control with real-time alerts and AI suggestions are required for one-click actions. Better integration with third-party tools and predictive maintenance for hardware is needed; currently, the focus is on VM and storage, not hardware life cycle. Predictions for node-level hardware failures or SSD wear-out, fan sensor alerts in advance are essential improvements, as is AI-based security threat detection focusing on unusual login patterns such as ransomware behavior or privilege escalations.
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Computer Software Company
11%
Outsourcing Company
6%
Government
6%
Computer Software Company
25%
Manufacturing Company
9%
Government
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise6
Large Enterprise24
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise14
Large Enterprise28
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What needs improvement with BMC TrueSight Operations Management?
There are some complexities with deployment that could be improved in BMC TrueSight.
What do you like most about Nutanix Prism?
Nutanix Prism offers web scaling, which facilitates easy scaling.
What is your experience regarding pricing and costs for Nutanix Prism?
I hear that Nutanix Prism is more expensive than others, but as a technical person, I don't know the details about the pricing aspect.
What needs improvement with Nutanix Prism?
Regarding Nutanix Prism's single pane overview, the limitation is that you cannot troubleshoot all errors from Prism Central; you sometimes need to log into the CLI to change settings such as the I...
 

Also Known As

ProactiveNet, TrueSight Operations Management
No data available
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
JetBlue, International Speedway Corporation, SAIC Volkswagen
Find out what your peers are saying about BMC TrueSight vs. Nutanix Prism and other solutions. Updated: July 2020.
879,371 professionals have used our research since 2012.